The people who work there are efficient and friendly and make shipping easy. They are very helpful.

Did not attempt to pick up multiple scheduled pick ups, marked that they did. The boxes would not be sitting here if they were picked up.

Worthless customer support, item has sat for 2 days at the center because the delayed date (I paid for shipment on the 27 but delayed to the 28th) is the scheduled delivery date. Tried to pick it up in person but they wont release it. FedEx is awful and 0 help.

Liars! They said they attempted delivery and they didnt. I was sitting in the living room when they said that they tried. Thats really disappointing

Can never deliver packages to my house, wont call, no notifications at all. Its not a problem with any other company. Also, no local number to call and Ive been disconnected from their automated line three times today.

I have no comment on FedEx at large, like many people here with an axe to grind seem fit to do. Rather, I wanted to say the staff have always been extremely helpful when I come here to send packages for work.

Cant even give them a 1 star. I was notified the day before my package would arrive between 5 and 8 since it needed a signature I arranged to have someone there for this time period. At noon I recieved a text saying delivery had been attempted and they would try by 430 the next day. After calling customer service I was told I could pick it up at the local office after 6pm. I arrived at the location at 545 with only one person allowed inside at a time I had to wait for the person ahead of me, at 555 I went in the counter agent had stepped in the back when she came back out an asked me what she could help me with I explained the situation and her reply was our counter closes at 6pm and i can no longer go retrieve your package, after numerous go arounds with her and no help I left without my package and called customer service again. I now have to wait an additional 24 hours and maybe they will drop my package at Walgreens for me to retrieve this is beyond ridiculous.

Missing packages, damaged packages, not able to read and follow through with simple instructions.

I see why Amazon stop using fedex. Amazon can find my address just fine. I order from kohls and fedex sent order back because they cannot find my address.

Friendly and efficient!!

Really bad drivers dont watch or check where they leave people s package and things get stolen they dont refund you

I absolutely love going here. I worked for this company for four years, so Im a bit biased but they help you get from the employees is great. They truly do strive to accomplish the purple promise and go above and beyond.

They lose a lot of my stuff that I have ordered and my dads as well

For 2 days in a row now FedEx has showed out for delivery and still no package. I have never had a problem with Holmen FedEx but Lacrosse FedEx sucks.

The delivery driver needed a signature in order to drop off the delivery. I missed the first delivery date. The second date he went by he called my number and left a message which allowed me to meet up with him. Great service!

Very good excellent help from Sarah

The last THREE times I have used fed ex there have been issues and POOR customer service. There was a smashed box, and broken glass in one order, my sons bicycle was opened and missing parts, and this last time was a package delivered for a previous tenant and Fed Ex would not come pick up. This after the driver knocked, and left before I could answer the door. If he would have waited 30 seconds, I would have let him know the person no longer lived here.When I called customer service, they said the package was delivered, and that it was okay for the driver to just drop off the package, but needed me to set up an account to pick up a drivers mistake.In summary, do yourself a favor and use another service.

I dropped off several packages customer service very friendly and helpful

Helpful staff. Easy parking

Fast. In and out just like that.

Fast and efficient. Great customer service.

I found it to be a nice place to drop off my bike!

Very friendly service. Very helpful, and courteous.

They took the time to help me with everything thank fedex

Pranesh and Vinny are always helpful and nice!

Great staff friendly and eager to assist

Worst delivery service out there!

Very friendly and helpful

I wash trucks for these guys

Good service

Very friendly staff

Friendly service

The worse.

Convenient. No fuss no must.