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Extra Space Storage
4402 Underwood Rd, La Porte, TX 77571, United States
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Extra Space Storage
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No
Review β„–1

Quick and easy online rental! No contact! I do wish it stayed open later though. πŸ€”

Li
Review β„–2

Very friendly and welcoming! Cynthia explained everything to us and made the process really easy. Highly recommend.

Gu
Review β„–3

Very friendly and Cynthia explained all the details. Me and the wife were happy with our decision to get a store at this location.

jo
Review β„–4

Yall are outstanding. The young lady that helped me was awesome. She went above and beyond to help me. She sure that I was satisfied and made me feel very welcome at your facility. Thank u so much.

Li
Review β„–5

I highly recommend the storage unit located on Underwood Cynthia has been an absolute pleasure to work with and the online rental agreement was easy and quick. Lowest price around very professional and very helpful!!Lisa

Da
Review β„–6

Cynthia Juarez was very personable and easy to do business with. She walked us to the storage building and showed them to us before we decided to lease. They were clean and easy to get to. I would recommend this place.

Je
Review β„–7

Very friendly service and a very clean storage area. I feel very good about leaving my precious things in their storage. 😊

Ro
Review β„–8

Love my storage at Extra Space! Great price, helpful staff, very convenient. In and out, no problem!

Ca
Review β„–9

Cynthia has great customer service skills! Very informative and extremely nice! 10/10 recommend using extra space storage.

Tr
Review β„–10

Ebony was a pleasure to work with. Everyone needs to be as nice as she is!

Ka
Review β„–11

Very clean and well kept. We were helped right away and love the access.Thank you for you help.

Ch
Review β„–12

Alex was helpful. Getting storage was fast and easy.

po
Review β„–13

I rented A unit about 3 months ago and got a great deal and love the spot, I received a Letter in the mail today, stating my rent will go up about $35 starting next months. Please keep that in mind for your booking .you get started on a good rate then it will go up. All and all nice spot.

Th
Review β„–14

Rockstar service by Mathew! Got us the best rates and got us in and out as fast as we needed to be. Super clean space and very professional. Staff is professional with lots of personality!Recommended for any of your overflow β€œstuff”

Kw
Review β„–15

Great customer service very clean store

Re
Review β„–16

Great customer service and very polite. Highly recommended. Mary had a great sense of humor and is very knowledgeable. Jordan is also a great help also. πŸ˜πŸ‘πŸΎ

Ko
Review β„–17

I loved Leslie! She was very helpful! And very easy to talk to. I would definitely recommend her for help!!

Ee
Review β„–18

Cynthia was really sweet and helpful.The location is clean and safe.

Ab
Review β„–19

Price is high but convent to my home and open till 10

Mi
Review β„–20

So far so good weve moved back to Houston from San Antonio about 2 weeks ago and can access our stuff any time we want before 10pm everyday. Very convenient when I need to grab another bicycle out of storage or a pair of shoes.

co
Review β„–21

Great place, very friendly staff, used them previously so when it came to the need for storage, I didnt even look around, just went straight to there website and filled out the request, would highly recommend

Ka
Review β„–22

This place is locked up tighter than Fort Knox. They have security gates open/closes with individualized security code. Very well lit no creepy dark places. Paved driveways plenty of room to navigate movers, trailers and trucks. The office staff Matthew & Mary are very professional, neatly dressed and easy to understand. So if you are looking for safe secure, clean professional storage Extra Space Storage is for you. If youre not then go somewhere else- good luck.

Al
Review β„–23

The service is great, the facility is very clean and what I liked the most is that they have dollies to help you with your boxes. I was able to finish a lot faster than what I expected.I definitely recommend Extra Space Storage!

Sc
Review β„–24

Leslie was very helpful and professional. Storage area was clean. Will recommend this storage.

Ja
Review β„–25

Had great experience! Natalie was very friendly and helpful thanks for helping!

Ch
Review β„–26

Staff was super friendly and helped me find the best size unit for my needs.

Ra
Review β„–27

Awesome quick set up online, it was a breeze with such ease.

Ty
Review β„–28

Cynthia was very helpful and nice. πŸ‘πŸ½

Se
Review β„–29

Leslie was very professional and was great in helping me get what I needed.

Ed
Review β„–30

Very helpful and friendly. The process is quick and easy. Thank you Mary!

Ja
Review β„–31

Friendly helpful staff, making storage easy

Ca
Review β„–32

Great storage and staff! Highly recommend!

Mi
Review β„–33

Mary and Matthew are the best! They found me the perfect size unit after showing me all of my Options! They made sure I was protected! This place has great security, lots of carts for easy use and GREAT customer service! You both have my business for life! Everyone should rent here!!!! 10 🌟 for great customer service! Thank you Matthew and Mary!

C
Review β„–34

Excellent customer service!!!! Had my hot rod stored there for one of the storms. High and dry!!

Sh
Review β„–35

Leslie was very knowledgeable, great customer service, friendly, storage very clean.

mi
Review β„–36

Mary was absolutely awesome!! Excellent place and an awesome location! Thank You!! Highly recommend Extra Space Storage and Mary!!!

Ne
Review β„–37

These guys are awesome. Mary and Matt are very nice and will help you with anything you need. The prices are amazing. They treat you like family. I love them!

Da
Review β„–38

I have rented units from this location approx. 4 times. I love the place. Its in a safe location, the place is so so Clean!, and the climate control units are the way to go. All employees have been friendly, helpful and patient. They have specials if you sign up for your unit online, but the girls in the office have honored the online rate for me even when I didnt actually reserve it online. Very Pleased customer.

Ro
Review β„–39

We have been with this storage place for a few years now and it has been an amazing experience. They are very kind and helpful and their stuff is reasonably priced. I’ll honestly be planning to stay with them for a long time.

Ji
Review β„–40

Mary, the manager, couldnt have been nicer or more helpful. She guided me through the whole process with professionalism. The site is very clean and well maintained. Highly recommended.

Ca
Review β„–41

Great customer service. Friendly staff

Kr
Review β„–42

Matthew was awesome. He made sure I knew what I was getting and how the cost broke down and offered choices for payment. Also made sure I understood the contract and safety measures so that my possessions would be protected while in storage. He made renting an easy and efficient process which was much appreciated.

Da
Review β„–43

Never again. I like how you BUY your 5 star reviews.

Ed
Review β„–44

Came in to rent a unit with Matthew. He went above and beyond to ensure I was taken care of. He was quick in yet took his time with me. My items are for sure safe under Matthews supervision. The prices are great and I highly recommend everyone rent here!

Da
Review β„–45

Great customer service!Clean and friendly environment!

Br
Review β„–46

Leslie was outstanding. Super helpful.

Ka
Review β„–47

Love this place!! So much nicer than our last storage experience down the road which ended on an insurance claim. Always friendly, so clean, temperature is perfect. Love having the dollies!!! Such a big help! And the late hours are a plus!!

R
Review β„–48

Highly recommend this facility! I got a unit at a much lower rate than anywhere else in the area by reserving it online. Matthew called me within the hour to verify, answer any questions and offer a tour of the facility and inspection of the unit before paying anything. Due to work and traffic I got there 15 min before closing and Mary was so kind as she walked us through everything. The facility is immaculate, secure and the staff is top knotch!

Em
Review β„–49

Mary Hernandez was our check out lady and we got a really great rate. She was very honest and let us know what to expect up front since we are going to be long term customers! Great experience! Especially happy with the honesty in rates and expected changes.

Tr
Review β„–50

Very happy with service and the unit I got! Thank you!!

sc
Review β„–51

Matthew and Mary were more than accommodating upon my arrival after driving in from Baton Rouge for my move to the Houston area! Very friendly and professional! The facility is super clean and to my surprise my monthly rent went down $30 from what I was quoted:) I’m one satisfied customer!

Jo
Review β„–52

Matthew was very helpful and answered all of my questions. Great customer service!The facility was VERY clean and well maintained.

Ju
Review β„–53

My time here has been great. Matthew and Mary have always taken care of me when I needed the help. The customer service here is out of this world and show that they truly care about you and your belongings. I have never had an issue finding a cart and they beat all the prices around for me. I highly recommend everyone rent here as they truly are extra courteous!

me
Review β„–54

Matthew was very informative and helpful made sure to show us the units so we knew what size to get. Was very upfront about everything. Very happy that we came here

MA
Review β„–55

The gentleman Matthew called me about my unit after doing an inspection and saw a deficiency. We were able to get it corrected promptly without any issues. They are amazing here.

No
Review β„–56

Awesome service by Kaylyn and Mary! Highly recommended.

Si
Review β„–57

Great service! I have been here before and decided to come back! Matthew was so helpful and nice with getting me in and out! Facility is clean and nice, always great experience.

Ev
Review β„–58

Your employees are fabulous! Matthew helped me take my wooden armoire out of my unit and into my vehicle. They have truly been a blessing and the faculty is one of a kind! They always have carts accessible for me and are always extremely clean! The prices are fantastic and customer service is the best I have seen in all my years living. I highly recommend people rent here! πŸ™ŒπŸΎ

mo
Review β„–59

Great customer service! Walked us through the facility to find the right amount of storage and options for our needs. Worked with us to find the best deal. Highly recommend.

Za
Review β„–60

Mary Hernandez is very helpful and this storage facility is very clean. No bugs and rodents. Very inexpensive and quick and knowledgeable as well as friendly. I love this place for their convenience and prices. Best storage in greater houston area

NM
Review β„–61

Exceeds Expectations!Absolutely recommend this location for anyone seeking a storage facility! The entire location is very well maintained and secure. Matthew is beyond helpful along with having very effective communication... definitely gives the wow factor going above and beyond in customer service.

Ch
Review β„–62

The faculty was spotless and had plenty of buggies for ease of use while moving my items. Matthew was fast and knowledgeable ensuring I was taken care of and even got me close to the door! Highly recommend people use the place for there storage!

Ky
Review β„–63

This place is truly the best I have seen! Great customer service and plenty of carts! Go see Matthew or Chris for getting a Storage here. Highly recommend ⭐️ 🌟 πŸ’«

Ma
Review β„–64

The property manager, Matthew, is a wonderful asset to the company. He went above and beyond to help my husband and I out at a very critical point of our lives. He had the answers we needed to make the best informed decision to come to his facility. The property looks amazing, clean, and very well taken care of. He was honest from the get go about the facility, the rules, and he was so helpful in getting us the right size unit and not just doing a sales pitch. When I go into a place of business, I look for people who know their job and are honest to a fault. Matthew did just that and so much more. I don’t know who his DM is or was that day but thank you to that person as well for allowing him to make our transition to the facility so easy and welcoming.I also work in the industry and I pride myself on the same values that Matthew does. It’s always about the customer first and making sure you give them the very best you can while giving them their own special moment with you. It makes it memorable and makes people want to stay. People, like Matthew, are what makes me want to stay and always be a faithful customer and bring others in and let them see what an amazing person he is. It is my hope that he is taken great care of by the company for all his hard work and effort that he puts into that facility. Thank you... an endless amount of thank you’s to Matthew and everything he did to help us when we needed it the most.I know it’s just him doing his job and it’s just a storage space... but I know from past experience that people like him or I are a rarity in the world. We are the type of people that do actually care about our customers and want the best for them. Extra Space Storage in Deer Park/La Porte, Tx is the place I will gladly continue to do business with now and in the future. I highly recommend the facility if you want a personable experience and the best customer service you could ever have. Once again, thank you Matthew! You are amazing and keep up the awesome work that you do.

Br
Review β„–65

The guys upfront were very helpful in helping us find the right storage size for our needs. The process was easy and quick and the facility is clean, well kept, and good amount of access to move things in and out. 10/10 would recommend!

Kr
Review β„–66

I definitely recommend this facility to anyone needing storage. Matt in the office was super polite, extremely helpful and fast working. Amazing customer and a delight to deal with! Will definitely be using Extra Space Storage on Underwood for any future storage needs!!

Ma
Review β„–67

This is the third time Ive used Extra Space Storage. Its clean, safe and easly accessible.

Ti
Review β„–68

Awesome service! The staff here were so helpful and nice! I highly recommend this location! Thank you!

Eu
Review β„–69

Staff has been super friendly in accomadating my every need for storage. Matthew went a Ive and beyond to ensure I was taken care. I highly recommend this place to everyone. They have great prices and plenty of carts.

Ki
Review β„–70

Stacy is the greatest! She made leasing this unit so easy and she is just the nicest person! Her son was kind enough to get me water while the papers were completed! The prices are excellent and the facility is as secure as Ft Knox! I will definitely refer all my friends to this establishment! First rate people and facility = 1 Happy Me!

Ca
Review β„–71

Fantastic Place reasonably priced I will be doing business with extra space for a long time. There is a gentleman named Matt who is a manager who is well spoken in a down-to-earth guy if there was a place to give employees a five-star I would give Matt 6!

Sh
Review β„–72

Matthew was extremely helpful to me. I had a problem that I could not handle alone. He went above and beyond to be helpful. I would recommend this storage facility to everyone.

Ca
Review β„–73

Always friendly staff. Weve had a unit here 3 different times and never had any issues. Love the climate control units in this Texas heat!

An
Review β„–74

Mary did an amazing job with us. So friendly, so easy. Great experience!!

Ch
Review β„–75

Lower prices and larger units make this place great.

Ca
Review β„–76

We needed to downsize our storage unit we have had with Extra Space since 2014. The transfer of the units was very easy and went smoothly. The office was very helpful and it took only a few minutes to accomplish.

Cr
Review β„–77

I have been a customer for over 4 years, and have received excellent care. Especially today when I was contemplating downsizing my storage from a 10X10 to a 5X10, Matthew Dodds was very patient, professional and knowledgeable! Thank you Matthew for taking the time to help me, I appreciate it!

Je
Review β„–78

Quick move in, clean, Jordan and Mary are very sweet and helpful! Would definitely recommend renting here! Well worth your time and competitive pricing.

Ka
Review β„–79

Matthew was very helpful in getting us taken care of quickly and efficiently! Made our transition to a new unit easy and painless. Highly recommend this Extra Space Storage location!

Bl
Review β„–80

Ended up getting 3 units at this space. Staff was knowledgeable and very helpful especially Matthew. He helped us get exactly what we needed to get the job done.

Da
Review β„–81

Jordan was awesome getting me fixed up with a unit. Very professional and made the experience painless. The property is clean and the prices are better than others in the area.

Ja
Review β„–82

Absolutely lovely ladies that work here. It’s always a safe and clean place to store your things without worry. This is the third time we’ve used the facility and have been satisfied every time.

so
Review β„–83

Matthew Dodd’s was super helpful! Got us in and out in less than 30 minutes! He needs a raise πŸ˜…

Ch
Review β„–84

Did what it was meant for. Expect rate increases randomly that far exceed industry standard.

V
Review β„–85

This location has been the best! the customer service is phenomenal! Always have carts readily available and nicely chilled buildings!

Ta
Review β„–86

Amazing storage facility! Kept our entire home here for over 2 years; we wouldn’t use anyone else to keep our belonging safe and secure!

DI
Review β„–87

Mary and her team are amazing. Great customer service and very informative. Will definitely be changing where I keep my things stored.

Fe
Review β„–88

William was extraordinary and gave my wife and I great service. He was very quick and friendly! Everything was in our price range and we were moved in on the spot. He answered all our questions and helped us find what we needed. Best place in greater Pasadena areaAlso Mary is super helpfull

Ke
Review β„–89

Great front desk service, great security, clean compound, only issue was price but the employees here have no control over that.

Re
Review β„–90

Great place to store. Extra clean. Customer service is great. Overall great experience.

Ph
Review β„–91

Amazing prices!!! Matthew and Chris were extremely welcoming and friendly. Storage facility was clean and I feel like my items will be safe!

Cl
Review β„–92

Mary was very helpful and sweet.Took her time even though it was Saturday night at closing time.Clean, secure facility.

Sa
Review β„–93

Maria was quite patience, cordial and very accommodating and selfless My reservation was missing and she was determined to locate it. And she did! On such short notice. Shes a keeper!

To
Review β„–94

They were very helpful through the process of explaining costs and finding the right size storage unit I needed

Me
Review β„–95

I’ve had no problems with this place. Very kind staff & it always smells good. Matthew Dodds is an awesome store manager. πŸ’―πŸ’―πŸ’―

Ma
Review β„–96

Matthew Dodds has outstanding customer service. I really appreciate his assistance with my rental unit. Thank you a million times.

Sy
Review β„–97

The business was very well put together and everyone that worked there was nice and helpful!

La
Review β„–98

I have been renting a storage here for the last 5 yrs. I love this place and the employees are the best. If you want a stress free experience I suggest you give them a go.

Al
Review β„–99

Stephanie & Mary did an excellent job at getting us our storage unit! Quick & courteous

Ri
Review β„–100

Ms Mary and Matthew were real hospitable and understanding to my needs with Extra space storage.

Information
34 Photos
100 Comments
4.9 Rating
  • Address:4402 Underwood Rd, La Porte, TX 77571, United States
  • Site:https://extraspace.com/storage/facilities/us/texas/la_porte/900325/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_NjgwOTg5OC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 281-542-7200
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • Records storage facility
  • RV storage facility
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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