Best jiffy lube I’ve ever been to!I bring all 3 of my vehicles here!
Super slow service honestly. Also they stripped out my air filter screws because the kid was untrained.Im okay with training if its supervised.I gave 2 stars because the guys was cool who helped me and brought out my receipt so I could stay in my truck.
I love coming to this jiffy lube, especially if your a woman that most males take advantage of. Well these guys dont and their customer service is friendly, respectful and great attitude.
Just like online reviews, if your car requires a little extra work in accessing the oil filter or anything else, they will turn you away. If they cant get you in and out in 15 minutes, they wont help you. This isnt a good business plan, but if it works for them....
Why I gave 3 stars Is that we did not get the same kind of customer service everyone else Got their front windshields got clean Ours did not he cleaned all the windows on the other cars are did not get cleaned at all Some not quite sure why they didnt do the same kind of service for us than they did for them I corrected pronounce from male to female but they continue to address me as sir
I appreciate the honesty. I was told I dont need an oil change yet, and to come back in July.
The staff is very friendly they make you feel comfortable great service
Not recomended had me wait 45 minutes to tell me the machine they needed to fix my car did not work aint that crazy plus what they were gonna charged me 170 work i got it across the street for 25 dollars man !! Oh remind u the machine didnt work better for me save me money.
Serviced my car in fifteen minutes and checked my fluids, and service recommendations
They treated me like family.
Great they checked everything and showed me all.I will be back.
Quick Service and good customer service.
Good deal and fast service
Everyone was very friendly and knowledgeable. Help me to reset my oil change reminder.
Fast in and out service ! They also provide veteran discounts ! 🇺🇲
Fast service and quality work.
Called before i went by, synthetic oil change cost $40ish. when i got there, i was told itll cost $99 .... switch and bait. DISHONEST!!!
Over priced. They were double what I normally pay and did way less. Never going back.
I had just picked up a car I inherited which had been sitting quite some time. Armando was very polite, and service was great. They changed the oil, and got me on the road in no time. I highly recommend this place.
These guys over charge go els where I get my oil change at a other jiffy lube for 38 bucks these guys charge me 50 bucks with 20 bucks coupon what a load of crop dont come here
From the time that i checked in around 6PM for a change oil . I was welcomed by their staff / technician name Daniel and I asked him if they can still accept servicing my car for a change oil . The response I received from Daniel was very warm and very customer focus . It only shows that the leadership of their Manager name Luis really radiates and manifest how his staff treat each customer. Luis the Manager in charge was very accommodating and he delighted me the way he welcome me as his customer. At Jiffy Lube in Hacienda, you can feel that they will really treat you as a King for their business existence .Luis and Daniel make me feel comfortable offering to relax and have some coffee at their lobby office while waiting for my car. Such positive working attitude, professionalism and personalize customer service really counts a lot for a customer like me to keep coming back for more at Jiffy Lube and recommend this shop to my families and friends. Very delighting customer experience . Kudos to management and leadership of Luis . You set yourself as a model to your staff and that make the team more effective and efficient. Keep up the Good Work !
They did a great job and they In formed us of every step they did even vaccumed out both cars.
Very good service you stay on your car to be safe thanks
Super great staff. Informed me re my car, were patient, helpful, kind, experienced. Would def stop by again if in the area and with the proper funds 😂😂😂 even then they took time to educate me on my car. Thank u guys!
Nice quick service
Go there every time I need an oil change. Shame they dont do Groupon any longer. But will go back, personnel great
I’ve been coming here for 10 years, after trying other oil change spots in town. These guys are fast and get the job done right and even do some light cleaning of your car. It’s not cheap but it’s done correct, the same guys have been working here for years so they know what they’re doing.
Very informative
They are quick and if they notice something while they are doing the oil change they let you know
They really took care of me and listened. I wish them much business in the upcoming months.
Took my car in for regular maintenance earlier this month and 2 weeks later my breaks are metal to metal ! Absolutely scretching
Staff Always very helpful and provide excellent service, I go here to check my cars and do my oil change, I can defenately trust them 100%
Went in for an oil change on my car. While trying to get my car into the work area they hit the radiation brace. After realizing they hit they told me they could not do the oil change. I asked for an incident report in which the manager Daniel started giving me a hard time saying they wouldnt be able to do anything for me. All I was asking was for a report nothing more but he started being rude horrible customer service. They tried putting the blame on me saying my car was to low but, if that was the case they shoudl have said that from the beginning not after they hit my car.
Oil change air filter gas filter
Be careful with this jiffy lube, very shady location employees try to over charge you.The employee tried to charge me $70 for a standard oil change and when I told him I had a coupon he said oh no we dont honor that here when the coupon paper said it was honored in any location.Take your car across the street to Firestone much more professional establishment,way better customer service and they changed my oil for $25.
From the time in 2007 I bought my new car I have taken my car here for service. They have really taken good care of my car. Great service! I appreciate and value there customer service.
Was not pleased with service I was rushed out of my car, when showing Uber Driver fleet discount I was told “this is not a coupon” disrespectful people. When I asked questions about my vehicle I was ignored. Maybe these people need a lesson in customer service 101? Don’t piss off the customers... ?!?!
Great customer service. Informative and efficient. Thank you!
Love that it is close to my home, and 10⭐ stars for Daniel! Very polite, honest and helpful. I will be takeing my vehicles there for my oil changes everytime. Very affordable!! Thank you Daniel⭐💯👌Bertha DeAnda
Love this place prefer it over vavoline
Every time I bring my car here for any service the techs are so helpful. They show you what they are doing and make sure you know what’s going on. Thank you guys!!!
Fast tells you what was done and what you need to do next
Been coming here for quite some time now and he does a good job. Lee is also very kind and sweet
Jiffy lube is way overpriced dont bothher.!
This jiffy lube is close to my home, so I stop by every time when I need to have the oil change, good staffs and reasonable price.
Staff & service is always great at this location. Been going here for years :)
Got an oil change... They cant even put the drain plug in correct... Had to go someplace else after all my oil leaked out
The service was good
You got to be sure you let them know not to touch certain things on your car. Like your air for your tires and the wind shield fluid. I get these done by my personal mechanic.
I only take my cars to jiffy lube because of their quick service and friendly staff
Excellent customer service experienceall my family come her to do The oil change fast services
Manager tried to pressure me into using more expensive oil and when I steadfastly refused he tried telling me that my coolant level was low and they would top off for $5. I still refused but when the technician finished my car I asked if any fluids needed top off and he said no they were all fine. Manager kept asking personal questions about the purchase of my vehicle in front of a waiting room full of people. I felt this was very unprofessional and wont come here again......almost forgot, as I drove away I noticed all the quarters in my console change came up mysteriously missing.
Its was okay not the best costume service
Quoted $185 for an oil change. Went to Walmart and got the oil change done for $50.
Good and fast service
Staff is great, price is normal.
Best dam jiffy in the valley, these guys make their doing their job right.
The guy was trying to charge me $92 for an oil change on my old hybrid truck that is 13 years old what a ridiculous lunatic.
Guys are great and service is excellent.
I have never gone to a chain mechanic and not had them try to up-sell me. I was very clear I wanted the standard oil change, gave them my keys, and waited. After an hour, thy told me they didnt have my oil in stock and that Id have to go from a $43 oil change to the $92 one unless I went to the dealer. I dont know why they couldnt have checked in the first place (I call bologna); its not like my vehicle specs changed from the time I arrived to the time they pulled my car into the garage. Go somewhere else.
Very good and quick. If you ignore their attempts to Add more services to the oil change, you will get exactly what you need, oil change, tune up, and you will be on your way driving a car that run better.
Horrible customer service. They dont drain ur oil completely and use the same oil filter.
I took my car for a oil change when they finished. I was told they vacuumed my car which they didnt, my windows had streak marks and water marks on the sides of my car from the squeegee. I just didnt like their service.
Just got off the phone with Daniel, he was very helpful not to mention very detailed and professional and the price for an oil change amongst the other services they perform is great Ill definitely be by later on today 😊
These people care about my personal vehicle as much as I do. They show you what is needed exactly to the manufacturers specifications
I could probably go somewhere else and have an oil change done for Less but Id rather take it to Jiffy Lube they do everything the right way and never overlook A thing.
75 freakin dollars for a synthetic blend oil change.....never again
They honor coupons
95bucks for an oil change, ridiculous price then the people there are unprofessional
They forgot to reset the oil percentage to tell me when the next Oil Change and I gotta go back after a long day of work
They topped off my oil for free!
Fast friendly service
Very efficient
I love the service and the attention they provided i definitely recommend this place 😁😁😁😁😁😁😁😁😁😁
Fast and good place
Very friendly staff and got me on my way.
In and out in 15 minutes.
GOOD !!!
Very thorough and quick
Fast service
I love this place
Fast easy
Fair honest
Professional Service
Great job
Well, I think its excellent and they tell you what kind of quality you want in oils. I recommend it
Beware the Hacienda location in LA PUENTE $$$
They do not have the price for high mileage cars and it is too expensive for the change for 4 cylinders 74 dollars I will not return
Very good service and kind treatment
Liar, OJOooo ......
Leek heart
I recommend them excellent