Great customer service!!! The battery was very low on my truck they checked, it changed, it and we were back on the road in no time! Always an excellent shopping experience.
They are always taking care of the people, keep up the good work
Manny is the man! I had a battery issue. He quickly helped me locate the right one and because i dont know what Im doing he helped get it installed.Better service than anything I experienced in Washington. Over and beyond all expectations.
Oftentimes I visit this particular Autozone to buy maintenance items such as oil and filters. The staff is great and very helpful as well as knowledgeable. In this particular visit they made true to their helpfulness as my battery died near the store. One of the members was kind enough to walk with me and jump start my car. Theyre great 👍
Everything you need in auto store they have a great staff who know what theyre talking about and can assist you and want to assist you.
I have never had a bad experience at this store. They always are ready to be of serviceHelp to install small items. Good store
Great service. Always has what I am looking for. Easy to get to
Nice store but high prices and only have certain parts most likely have to order them and wait but good customer service
Very helpful staff.
If they dont have it, you probably dont need it. Friendly and knowledgeable staff. Clean and well stocked.
I just wanted a refund for my battery that suddenly had issues I bought a month ago. I bought It at same store I went for refund. They told me i cant get a refund. They say they will refund you your money without receipt yeah right. I called the district guy told me he couldnt and wouldnt help. He told me I had to have receipt. Dont shop here they will sell you old batteries say they are new. Then tell you you cant get a refund.
Julian was so helpful and kindly put my new bulb in the rear left blinker! I couldn’t have done it without help so a big thank you!
Not helpful at all, very like Do this yourself even though you have no idea how to do it attitude. Im young, i dont know much about cars, I am just trying to learn myself and from other people. They were just not helpful at all. Not to mention very dismissive. Every time i go in there they just act like they dont have the time to help me and they want to be doing something else. Not being mean, just being honest. Now i am NOT speaking for everyone there because i have only had to come here a couple times, but every experience Ive had here hasnt been good. They need to improve the way they treat customers for sure.
For the most part they always have everything that I need
My Father in law needed a battery, they had it in stock and even installed it while we waited, professional staff. A+
I needed a new battery. Jump started my car and headed over to AutoZone. Robert was wonderful, he had the new battery installed in no time!! I am so grateful!! Highly recommend them!!!
Good selection, and what I like about this store is the staff very friendly and helpful with all questions.
Came in today with my daughter trying to drive home to Phoenix in the rain and Jose saved us with installing windshield wipers for us super fast. Thank you for the great service!!!
They were very courteous and even made me tools to fix the problem on the spot cant get better than this!
They are always so helpful when I need something.I just bought windshield wipers and more than willing to come right out and put them on.No waiting, no telling me theyre too busy!Great place, great customer service.
Excellent service. Helped pick the correct wipers and even installed them!
The best customer service
Needed an exchange for brake pads that were still under warranty, went in with only 2 brake pads and left with all 4. Great customer service.
This location was courteous and helpfull! they tested my cars problem and helped me diagnose s Fix an engiove light. They were patient with me and gave me a printout of the issue at hand. I was in the zone AUTO ZONE!.🎼
They were very helpful very professional
Awesome employees! They make getting parts and accessories very easy to find.
Muhammad was friendly, professional and knowledgeable.He helped me choose a battery and then installed it.I was back on the road in less than 20 minutes.I am super grateful for his help & expertise.Jen Yockey
Yourself which is fantastic because my husband is not here, as he drives a semi. Thank you Abraham for installation of my battery!
Great service always got what i need in store and when i dont need something i just take it back no peoblems
This goes out to Palm springs California Great customer service great attitude Great Hard employees, Lots of patients always have the parts we need .Great manager Charlie for his crew thumbs up
Ruben changed my windshield wiper blades....now thats service!
Awful service and very grumpy and judgmental people
Ive been in the automotive business for a long time.AutoZone is fast friendly and they have a great selection of parts for your vehicle.The guys are very knowledgeable and they even have tools to loan if you need them!
Good parts for an old car.
Great customer service 👏
Theyre doing a great job.
The personal at Auto zone always take care of me when I go in!! Very helpful with any questions!
I went to get my battery tested and Mohammed was gracious enough to clean up one of the terminals that was extremely corrosive, he went above & beyond to replace my battery which became an extremely, challenging job due to where the battery was located. He was very corteous n professional and his customer service was top notch. Thank you Mohammad we need more people like you in this world! Thank you Autozone for hiring the best of the best!
Went to pick up a battery for my mothers car while she was at work. Nick was very helpful and came out to install the battery for me. Very quickly and made for good conversation. Very good experience.
These guys and gals are always helpful. But sometimes they get backed up, so it depends on your patience. But once they get to you, they will help you until you get everything you need from them.
Naturally after it rained Cats and Dogs I had to go and buy windshield wipers. The best place to have this done is at AutoZone. Its very fast and they install them for you. You cant beat that for great Customer Service. Theres lots of parking and they open at 8:00am. Yeah
Excellent and friendly service.
I went in to have my battery checked and from the door i got great customer service from a employee named Nicholas. He checked my battery and gave me another one because it was under warranty. He informed if ut continued then to bring it in. Overall great experience.
EXCELLENT INVENTORY AND HELPFUL STAFF!!
Everything at one place
Absolutely awful customer service. The dude argued with me over irrelevant information about my car, and sold me the wrong part regardless. When returning the part for the right part they were rude, unhelpful, and needed their hand held to find the right part. The point of going to a place like autozone is also for expertise, which they clearly are lacking in. Go somewhere else. Seriously awful people.
Ordered a part. They told me it would be in next day, in the afternoon! They also said they would call when it came in.To my surprise, the correct part came in the next morning, earlier than expected! They called, as promised! Auto zone La Quinta! Is the bomb.
Great deals great service nice friendly people😎👍find anything you need😎👍
So I have been a long-time Shopper of AutoZone and I normally get decent service, nothing to complain about. If Im being completely honest which I like to do in my reviews, I must say not everybody is super knowledgeable at AutoZone when it comes to vehicles, but they know a little bit. I myself I have torn into my vehicle multiple times as well as other engines and I do know a little bit about being mechanically inclined. When I showed up in La Quinta AutoZone today I was helped by one of the friendly staff whos name was Lee. I told this gentleman that I am familiar with engines and kind of know what I need, but there were too many options to choose from. This gentleman Lee, walked me over to the 25 different kinds of additives that they sell and started to give me the breakdown on each one including which one he would use for his own vehicle. Myself being a guy who loves details and breakdowns on information, Lee could not have been more helpful. Super friendly, super knowledgeable, I can only hope that AutoZone will recognize his qualities and hire more people like this gentleman. So thanks again Lee appreciate all your help.
I needed wiperblades; Melissa A. explained the different choices so I could make an informed decision, then installed them for me!!! I had a great experience, and will definitely frequent here again!
Good service, nice counter sales persons, and almost always have the parts I need in stock.
They were all so helpful and friendly. Lee helped me, I have mobility issues and he went to my car twice to make sure I was getting everything I needed.
These people know whats up are very curtious. Only place I go now. ...
I purchased a Duralast Gold battery about a year ago. Theres supposed to be a 5-yr warranty on the battery, so when my car was acting up (battery saver on and check charge system) I brought my car toAutoZone for a diagnosis.They said the voltage was low and switched out my battery for a refurbished battery. A few days later I had the same issue. Battery saver on and check charge system were showing on the dashboard. They charged up the battery, ran diagnostics and didnt find anything wrong (I was concerned about the alternator but the employee said it was fine).Today, as I was driving I got the same messages. Ten minutes away from home and in the middle of traffic, all of my power cut out. No ac, nothing on the dashboard, no power steering. I had to manually force the car into a nearby parking lot. When AAA jump-started the car, it turned on, seeming fine. He said he would follow me home with the tow truck in case my car died again. Unfortunately I wasnt able to get the car moving...no power steering. The AAA employee said that it was definitely the battery and that I needed to switch it out.Who knows what AutoZone will do about it. This isnt just inconvenient, this is downright dangerous.I will post an update after going back to AutoZone.
No Parts 🤔
Always have what I need 👍
Excellent customer service 👍💪👌
A guy there gave me some good advice without having to buy anything
Excellent service, and always has the item(s) Im looking for!
Great store. Organized and efficient. Great service.
Enrique was extremely helpful today I would recommend and have him help me every time
Comparable to a guys toy store. Love these places
Very good people work there very helpful
The staff were helpful, resourceful and very friendly
Always had curtious service. Store well stocked. Central location with good parking.
Fast friendly service. Technicians always ready to help and offer correct information, often with different pricing offerings using different, reliable brands.
So far, after returning several times and actually rebuilding a steering box coupler on the counter, the service here at La Quinta AutoZone is friendly, fast and helpful. They listened to my trouble and assisted in the troubleshooting without a hint of being irritated or disturbed.
Gotta love the ZONE!
The woman who works here is very nice and has no problem with helping you find what youre looking for.
Customer service is on the name tag but far from it. To quote the manager its not my problem
The best auto parts store in the Desert
Friendly and helpful staff.
Good customer service.
Great prices! Call the store, dont go to the website.. Prices are different!
Great customer service. The store was busy.
Friendly, fast service with fair and honest advice. Thanks.
Very helpful staff.
Very helpful and excellent customer service!
Had what I needed....its larger and better stocked than seems from the outside. Friendly.
Go to a different Auto store usually theres one close by. Bad customer service. Rental tools are not serviced before they go out again.
Staff is knowledgeable and always willing to help.
Friendly and helpful staff. Found my part and explained how to use it.
Knowledgeable staff, well stocked. Worthwhile rewards program.
Wasn’t very friendly but knows what their talking about this autozones a life saver
Good Costumer Service..... Specially Michael!!!
I buy all my parts here. The staff is very knowledgeable.
Super helpful
Good customer service
I know nothing about cars or maintenance of them. The staff at Autozone has always guided me and as a result my old car is still running!Its like having a primary care physician for your car available 24/7!!
Nicolas helped me install a new battery in my car and was very friendly
Staff not very helpful
Life time warranty
Parts are garbage service was great
Get a part for your car.
Very helpful people
Helpful associate
Had the part I needed
Roberto was amazing!