Absolutely incredible experience! Joel and Martin were amazing. The process was streamlined and very pleasant. I really enjoyed my experience and will definitely enjoy my new Titan. Loyal customer for life! Keep up the great work!

Gave Me A Great Deal On My New Rogue. Awesome Friendly Staff that Will Work With Your Budget... Love My New Car

I am unfamiliar with what my vehicle needs to stay working at its best But the team at Nissan are so helpful with keeping me up to date on routine maintenance. Sem helped me yesterday and was so nice to me and courteous…he even walked me to my car. Not only an I confident in having my car run well through Nissan but they left me feeling good about life in general yesterday! ❤️ Thanks Nissan

Thank you Juan in the service department, he helped me from the very beginning, I didn’t even talk to anyone else. My catalytic converter went out in my car and I also had a handful of recalls to repair, Juan immediately had me come in at 10am and took my car in, he also got me a rental car for free; I had to pick up my kids from school. Anyways he had my car done by the same time the next day, it was fast and easy, people usually try to think of ANYONE ELSE other than the dealership to take their car so they get a good deal but I’m telling you I would’ve paid way more and it wouldn’t be under warranty and probably not done right if I went somewhere else .Juan, thank you I truly appreciate you you are fantastic at your job!

Service team was friendly, accommodating and communicative. No hassles, timely, thorough. My new home for service!

I received second to none service! Hassle free, with no stress! Jasmine/ sales was awesome and Jesse/ financing was a star. Thanks so much for making my experience great.

The only place I trust with my 2012 Nissan Juke, still running like new. The customer service is amazing really Like how Alex Corona addressed all my concerns. They fulfilled all my car needs correctly and in a reasonable time frame. Im a happy customer.

Ana was pleasant and professional. She also was courteous. And efficient. My car was serviced and washed quickly. I drove from Arizona just to use this dealership.

I had my car serviced at Torre Nissan in La Quinta, and their stuff was great. Everyone so, attentive and friendly. They took care of all my cars needs and Im really happy with the overall experience, thank you Torre Nissan 😊

Joe and the crew at Torre Nissan are the best!!!I know that when I take my car there that I will get the best prices for services around and they are always kind enough to remember to apply my Nissan points, or extend any discounts available to me. That customer centric focus is very important and rare today, and something that makes one feel that the service dept. is on a customers side rather than an insensitive billing machine. I want a service company that will go to bat with me, whether is it is fighting for warranty coverage, or 15% off of an oil change. Because I am price sensitive and when I bring the car in I am hoping I can afford to get it back remedied/fixed.In service, this kind of care and fair pricing is what earns customer loyalty, and Joe and the team work to represent the brand favorably after sale; and is something I feel leads to continued affinity, and confidence in purchasing, or leasing a Nissan vehicle.

Sem is always great and helpful throughout the process. The other service team members were just as helpful.Sem let me know about my tires and brake issues. My was washed when I received my car which was really nice of the service team.

The whole staff treated me great. They are knowledgeable, polite, and fair. The buying process was quick and easy because Torre was organized. They sold me a truck when other dealers were not serious about selling trucks.

I called a few days before my visit, made an appointment to see a vehicle they had on the lot. On the day of my appointment, I was greeted cordially at the door by a salesperson (Jazmin Frahm). I let her know that I had an appointment, she asked if there was a particular car that I had in mind, and I responded yes. I explained which vehicle I was interested in, she was very attentive, and she made my visit pleasant. I felt that Jazmin was well informed of the products that she sells and when she did not know the answer to a question she quickly found out for me. Moreover, Jazmin was not pressuring me like other sale persons do at other dealerships. I hope that she will still be working with Nissan when Im ready for my next purchase.

Every time I go to the service, always a high amount of work..this time I went for my battery of course it wasnt in thesystem..REALLY!!! I was told I need to have my receipt, because its not in the computer, I had to speak to the service manager, he was helpful, but why did I have to even go there in the first place to insist I speak to a manager. I got some paperwork also ..Cecilia was awesome she was kind and offered me and my daughter a soda, Im not a fan of ever going to service department. They eventually found me in system and replaced my warranty battery.

Alex in the service department was excellent as always. He always makes you feel good about spending your money at the dealership. He tells you in detail about all the repairs and why it is important to get them done. Excellent service!!

The Torre Nissan Service Department’s customer service is so great that it’s worth making the drive from Palm Springs and back knowing they’re being fair with me and always telling me the truth. Twice now Torre has replaced parts in my car at no charge to me while the closer dealership who actually sold me my 2016 Rogue couldn’t wait to rip me off to do the exact same jobs. For me, choosing Torre Nissan is a total no brainer. Thanks, Torre.

Always Great Service, Sem is The Best, Thank You So Much, Always Very Helpful & Respectful. They All Have Great Costumer Service Thank You ☺️

Great customer Service ! Thanks Joe Gutierrez.

I have a service contract. So i went for an oil change. I was told a tire rotation would be included and a car wash. Only the oil change was done. Last 2 oil changes the same thing so i marked my tires to confirm my suspicion. This dealership lies on there paper work stating they completed there work. Management needs to be replaced.

I had been all over the valley looking for the perfect car for me. I test drove all different cars and even visited another Nissan dealership. I wanted to drive a 2021 Nissan Rogue where as I was told at the other Nissan dealership that wouldn’t be for me. Torre Nissan let me drive the only one they had that want for sale. Jasmine was my salesperson and she was the only person I came into contact with that wasn’t pushy, sales-y, and treated me with the respect understanding that a customer wants to feel. I was in and out of buying the car within 2 hours after I decided that was the car for me. This was the best car buying experience I have ever had.

Joe my service pro is excellent!! Very professional & knowledgeable. I trust this establishment an look forward to my Little truck care & maintenance.Sincerely,Lynn Jamerson

As always, great service at Nissan, although the continued delay of waiting for Warranty approval caused us to get a rental.... Not sure why the Warranty folks have abysmal customer service response time!

Best service ever. See my review on Yelp. Torre Nissan is EXCELLENT,,,their service dep is the best we have ever used. Thanks to Daniel for being so courteous and competant. We love you all!

Was 3rd in line to drop off car at 7am and told if there were alot of appointments it would be there all day. Never recieved a phone call for pickup so I called around 2pm. No pickup the first 3 calls. Finally on the fourth call someone answered and said it was done. Went to pick it up and they attempted to charge 50$ for an oil change and then got questioned when I said I had the coverage for it. Paperwork stated maintenance was completed at 9:30 am. It would have been nice to be able to of had my car back earlier or at least a call.

These 2 service advisors at Torre Nissan Joe and Juan are very professional, informative and helpful. I trust taking my car to these two guys. I’ve never had a bad experience there.

Joe the service advisor was very helpful as well as christian the technician thank you very much will come again .

My service advisor was Joe. Terrible customer service. Joe lied multiple times about the work being done to my vehicle (borderline criminal). Had to complain to Javier service manager. Javier and Mechanic Christian made it better. Both Javier and Christian were very professional and transparent.I have bought four vehicles from Torre Nissan however due to Joe and his criminal behavior i will never buy another vehicle from Torre or recommend torre to any friend or family member.

I had an appointment at 10:15 for routine maintenance as well as a complaint of a noise on the front passenger side wheel. Three hours had passed by and didn’t receive any call so I walked back to get a status update. At that point I was told that the oil change had been completed and they can’t hear the noise I had heard. Then I took a ride with the tech and then identified the noise. Upon further review it was seen that the front rotors needed to be replaced (which is fine). But the problem with that is that the techs do a “complimentary multi-point inspection”. Why wasn’t this identified prior to my car coming off the lift and wasting another hour and a half with my car sitting outside and then doing a test drive when the rotors weren’t even looked at? Finally the front rotors had been replaced and at this point I was leaving at 5:30 pm. The representative (Joe G.), was great, he was the only one that attempted to make things right for the 7 hours I was there. If there is any reason I would ever come back it would be because of Joe.

Sem is a awesome Nissan employee! He always gets my car up and running in no time! Thank you for your amazing customer service!

Called Thursday to make a warranty appointment at 7 am Monday. Was promised the car would be ready by noon. Brought the car in on Monday and did not hear from them. Tried to call them that afternoon to get current status, and could not get through to anyone. Walked to the facility to talk to a person and they said the car was not ready and apologized. They called me Tuesday, saying warranty work was done, but brake pads were.low. They quoted a price that was about 30.00 more than my normal.maintenace. when I came get the car, they tried to bill me an additional 30.00, but after I complained, they went back to the original price. Car seems to work OK.

Great price. They spent lots of time showing everything I needed to know and answering all my questions. Thanks!

Always fast, friendly service. Have got my last 3 leases at Torre Nissan and always happy with products and service.

The people that work there are always friendly and they explain if my car needs any more work, and the inside waiting area is always clean and comfy.

Excellent customer service, quick turn around times and a overall friendly experience 👍

Alex Corona is the best!!! He got me in and out of service fast! Great team at Torre Nissan!

The guys here at TORRE NISSAN were a class act..Very professional and they were never pushy towards us.

Great Service. very good customer service especially. Mr .Coronado

I’ve leased 7 vehicles from Torre! I have moved 6 hours away and came back to lease my newest vehicle! Jasmine went above and beyond to help me, I can’t say enough good things about her!! Definitely ask for her!! Jesse made the financing easy with no pressure!! I will continue to purchase or lease my vehicles with Torre!

I usually go to palm springs Nissan, But I went to torre because my car was in Indio at the time and it wouldn’t last a long drive back to ps. So I went to torre and Alex Corona helped me. He was great and understood everything that I asked for. I don’t leave reviews but his service was above and beyond and I thank him for that.

Augie was very nice, respectful and introduce options. I didn’t feel pressure to buy and he was informative.Mario worked hard at finding a good deal with financial companies. He was informative respectful and got me the best deal. Overall I was happy and felt good about my overall experience. This was my third car I have bought from Torre Nissan. Thank you.

Juan the Service Manager was very nice my first time at Nissan and I was very happy with the turnout

The sales consultant and finance department were able to work with my finances and specific needs for my vehicle purchase.

I spoke with Alan via email for a few days, I was very clear on what I wanted and gave him all my information so that he could be sure I was able to get what I wanted before we wasted each others time and he said yes it wouldnt be a problem. Unfortunately when we got there he had to leave so he set me up with another sale agent. We sat there for a long time going back and forth until we eventually left disappointed.....but when Alan returned to the dealership he called me and asked what happened. I explained everything and he said Ill get you what you want, come on back!!!! Alan was very great to work with. Definitely recommend him.

Disappointed in the follow up repairs that were recommended. Had car checked and evaluated at second shop. CV axle booth nor control arm were not torn not required to be replaced.

I requested an appointment at least a week and when we arrived, was advised we didn’t have one. We were one of the first to arrived 8 am, received the text that our multi-point inspection was done at 8:20 yet was not able to get in our car until 9:30! Not sure why we had to wait >1 hour from when the service was done and no reason was ever given either.

Eric Martinez did a great job. Showed me the perfect car for me 👍🏼👍🏼👍🏼

As always outstanding customer service I was assisted by Joe such a pleasant man and the best part of it all is that he goes into detail on what it is they will be maintenance your car with. I definitely recommend Torre Nissan Service Department Of La Quinta 5/5 🤩

Buying a new car at Torre Nissan was the best experience ever Our sales rep, Marcos Martinez was top notch, informative, efficient, and not pushy. He was a definite 10. Mario Lopez, the finance manager, also was very good. Overall it was a great experience and I’d go there again to buy a car.

We just received our special order 2021 Nissan Rouge Platinum and could not be more pleasedTorre Nissan, with Alan and Martin took good care of us and responded to all of our questions.The parts department ordered a cargo container system for us and Alex in service told me he would be ready when I needed service.Financial manager Mario Lopez made the paperwork portion of the purchase a breeze.Price was terrific, delivery walk through outstanding.Highly recommend Torre Nissan.

Mel my service rep was clear in communicating the diagnostics of the vehicle. He was thorough in explaining the conditions, time impact and costs. He went above and beyond to assist with a car rental (dealer car) while parts where shipped overnight. I can count on Torre Nissan for maintaining my vehicles at their optimal performance.

Great service by everyone. Quick and efficient. Ask for Alex

They are a blessing they worked with me and my situation to get me into a car I will always appreciate what they did for me

Augi and the guys were awsome!! My son was buying his first car and they treated us with excellence! We were in and out in no time. I will definetly go back!! Thanks guys!!!

Joe was able to take my request for service earlier than my appointment time, the technician completed the service in a professional way, and I was able to go back to work on time,Thank you

Good customer service. Attentive rep.

I just want to say Thank you to the service department, they really took good care of me. They really are helpful attentive and good vibes. I will recommend Nissan Dealership Service forever. I am loyal to you, Thank you I can’t express my gratitude for my Blessing :D thank you so much. 💙💋

We always have great service experience at Torre Nissan the team always friendly, nice and helpful.

Best car buying experience ever! Alan was on top of all communication [before, during & after by phone, text, email and in person], answered every question I had, and went far above and way beyond. This young man will go far quickly if he keeps providing such stellar service to all his customers. Nice work Alan, I nominate him for employee of the month if you have something along those lines he deserves it.

Abel was very helpful and found a vehicle that was a good fit. It did take a while to get the paperwork together, but that was straightforward too.

Thank you Nissan and joel for helping me find my mom car and helping me get rid of my other car and giving me an upgrade! I’m so happy and thankful I could cry 🥲

Alan Maciel worst customer service ever he said he would make my deal happen no matter what after a few questions he stood up walked away and never came back instead he sent someone (jasmin was her name)else who also was terrible at negotiating. If it wasn’t for Scott I would never consider this dealer ever again.

It was fine. At first there was a misunderstanding but Sam and I worked the issues out.My door handle was repair now I am waiting for parts for my Nissan so the job can be completed.

Jasmin was excellent, patient and a great listener. I appreciate her Communications with me in advance and she had both vehicles ready, clean and sanitized. Mario was also was great to work with.

You service is not good at all sorry to say. And your service persons. Are worthless. It took 3 hours for oil change.had appointment at 11 am got car back ay 2pm. Other people waiting for 3 to 3 and half-hour. Not good.you over stock appointment two of us had appointment at 11 am. Other people came with no appointment and got in first then me. Your service is not good at all. Your workers need better supervision. No supervision on saturdays

The staff at Torre Nissan in La Quinta went above and beyond in helping me secure my new purchase. Alan,jasmine and Jesse were all wonderful and made the experience as simple and painless as possible. Thank you so much.

I had an appointment to chage out my battery a very simple job. It took over two hours. So ridiculous!!!!

Everyone there is great knowledgeable and ready to help. I went there so nervous buying my first car from a dealership and Jasmine made me feel so comfortable. I got a great car that I love about 2 weeks ago. Thanks Torre Nissan.

Like always no matter when I take my car for maintenance to Torre Nissan, I am always satisfy.Alex is always the person to go for attention to my vehicle

Great experience! Great service !!! thank you to Abel and Martin yous are amazing and I appreciate it ! Keep up the GREAT SERVICE!!!!! I’ll always come here and everyone come see Martin he’s the best!!!! Thank you Jennifer

Unlike other dealerships the price I was quoted over the phone/email/text was the price I paid. How refreshing! This is my second vehicle with Torre. My fist experience was the same...no games.. I paid the price I was quoted via email.I have never dealt with a more ethical car dealer!!

Service Department was much better this time. Joe was very informative, helpful, and I really felt like he cared about me and my time. Joe gave me an estimated time on my service visit, and asked if I needed anything else. I will drive the 25 minutes to get my car serviced again.

Fastest, easiest experience at a car dealership I have ever had. Over the years I have purchased and leased several vehicles from almost all the Desert dealerships. This one visit with Torre Nissan surpassed my expectations. I had no bs...just real up front numbers and options. The best part was actually having a sales person LISTEN to what I wanted and didnt try to sell me something more expensive or waste my time with numbers that I was not comfortable with. Joel Arredondo was truly amazing.

I just had my car serviced at Torre Nissan, and Joe Gutierrez was my service advisor. Joe kept me updated, and got the job done as promised. Excellent service.

Thank you we had an awesome time with your sale man Joel. Very experienced salesman we are happy with our vehicle. Ok

I had an oil change done today services great. And the service didnt take too long, this time.

Super friendly! Augie, Jesse crazy awesome guys! Miss Santiago there :)Go see Torre Nissan they will take great care of you and your family!

Service team always on their game.! Prompt, efficient, dedicated to each customer, the 11 mile drive is worth the service at LQ Nissan

Juan is who I see. He is very informative and helpful. Knowledgeable and kind. Thank you Juan for your help in keeping my car happy!

We brought our Nissan in for its first service. The engine light was on. They needed to keep the car for two days to diagnose and repair the fuel pump. They gave us a complimentary oil change, and they washed the exterior of the vehicle. We were very impressed!

Been coming to this location for years. Service staff are very knowledgeable. Sem always goes above and beyond to help me. I love this place

Okay Experience. A two hour wait when a appointment was made was desturbing. Then after waiting so long they were trying to sell me a warranty. If the wait wasnt so bad Id have been interested. My contact person Alex was very nice.

Took my car in to get serviced, asked if I wanted a tire rotation. I said yes, my total was to be $89. One of my tires was reading low tire pressure so asked if they can check on it. They called and told me the tire was not able to be patched. When I went to go pick up my car I was informed they did not do my tire rotation. So my question, why ask, & had my tire not had an issue would they have charged me for a tire rotation and not actual do one?

Not too happy. Not sure why it would take 2 whole hours to do a simple oil change on a vehicle, especially if an appointment was made. The explanation Ana gave was that my car was washed!?!?! So it took 2 hours to wash my car and change my oil. And it was just an exterior wash. Again, not sure why it took so very long. Appointment was at 10.15am and arrived about 20 min early and was checked in immediately. My vehicle was taken back right away. I am so disappointed in the lack of communication. And why would my vehicle be washed if it had JUST been washed at my regular place. I had just come from washing it. And I did not ask for it to be washed nor was a wash offered. Never is my vehicle washed nor is a wash offered. I can get an oil change at Jiffylube in 30min or less with out an appointment.

Thank you torre nisan good jobThank you alex.

Car under warranty, no satisfaction with check engine light on. Felt like I was blown off probably not being a paying customer. Car back in service department today, Thursday, after Mondays inaction. And they are going to make me fill up the gas tank on the loaners? Really disappointed with Torre Nissan and the warranty department. Saddened.

Augie was one of the best salesman I have ever seen! He was so polite and wasn’t very pushy allowing me to take my time. I was able to buy my first car with him which was a 2020 Nissan Sentra

Great service department. When I have an issue with my Nissan they can usually resolve the issue that day and if not that day within the week.

Sem Vaquero was very helpful as soon as I got to the dealership. He helped us with all the questions we had on my vehicle. He was also able to provide us with different information if we had further questions on something. Offered very great customer service and always had a answer to my questions. I will definitely go back to him for my next visit! He works in the service department!

I was told the service would take 1-1.25 hours, 1.5 hours later the car was not even in the service bay. When it did go in they did an oil change and wrote down that I declined the other aspects of the service which was not true

Quickest and easiest car purchase ever. No haggling, straight forward no gimmicks. Would recommend dealership highly. Ryon our salesman was very good.

Service Rep Joe is the guy to see. This dude goes above and beyond to help his customers. I’ll be taking my vehicle to him from here on out.

Torre Nissan was amazing to us. We went in not knowing if we could afford what we were looking for, and they went above and beyond to do what they could to fit our budget. Our sales rep and his both listened to everything we told them going on in our life and genuinely cared about what we told them. I would recommend them instantly

The staff is the best Scott will take care of you and Jasmine will make sure he does Juan and Alex and Sem see to all your service needs and Louie will do whatever you need to make you happy and Rosaries will take care of of your loaner car or rental and Jessie does the paperwork quick and easy I love these guysThank you Torre NissanRobert and Julie

They were very friendly, no hassle buying experience. Would definitely recommend them to friends and family.

Extremely professional & courteous. Very easy to make appointment over the phone, drop of vehicle (2015 Leaf) for annual servicing, and then return to pick up car which was ready when they said it would be. With such a low maintenance vehicle as the Leaf I dont have to Torre Nissan often, but when I do they make it as easy and pleasant as possible.

Torre Nissan of La Quinta is a great place to buy a car. This is my third car I buy at this location and the costumer service is always great. I have also recommended this dealer and they also had a great experience.

(At the bottom is a summary)I wanted to give it 3 1/2 but I can’t do that so I’m going with 3. I feel like Torre Nissan doesn’t prioritize you even with an appointment. I bought my first car a year ago and they messed everything up! My mom co-signed with me but they put her as the owner of the car and me as a person allowed to drive it (I was so upset), they didn’t offer us GAP and when getting your car serviced it takes forever! I’m very upset. I go get my car serviced at Torre Nissan every time and every time it’s like my appointment didn’t matter because I end up waiting up to 4 hours sometimes. I recently got my car serviced and this is where I drew the line. I made an appointment because my car had a recall for the radio. I went to my appointment then they said they couldn’t do it and had to reschedule, fine. I went again to the next appointment and the same thing, they said that they weren’t going to be able to check on the recall but they’d do an oil change, fine. They were going to keep my car for 2 days but they couldn’t give me a rental, I said fine because I literally was not about to keep on going just for then to tell me the same thing. Well, the day came where they were supposed to give me my car back and they didn’t call and they were about to close so I called them and they said my car actually had been ready for awhile (which obviously made me upset) so I went for it and I checked my radio and can you guess what happened? The radio (the initial problem I went there for) was not fixed! They tried reprogramming it 3 times and it didn’t work, so why didn’t they just order the part??!! That wasn’t all, I did a u-turn and told them and they told me they didn’t even check. They made the problem worse. They supposedly ordered the part almost 3 weeks ago and said they’d call me when it arrived but I’m not hopeful.TLDR: Their service is just bad, you’re not really prioritized, and I had a really bad experience every time I’ve gone.

Alex Corona was great, Im very happy and satisfied with the customer service and maintenance repair on my vehicle. He went above and beyond being very detailed on explaining everything. Thank you for being professional and reliable.

Joe was extremely helpful with our Maxima. We were frustrated with the car not working properly and he was very patient with us. Thanks again, Joe!

My husband and I were greeted right away. We felt instantly comfortable with Roberto Garcia. He helped work with our budget. We were able to find a car that fit our needs without a problem. In the future we will be returning for our next vehicle.