This place is easy to navigate and the staff inside and on the phones are amazingly helpful and professional! They made my move so much easier!! Definitely recommending to family and friends- thanks Daniel in Texas and Kyle in La Quinta!!
Nice salespeople who aren’t pushy. Clean storage units and first rate moving supplies.
I chose Extra Space storage cause I needed my items safe specially my personal belongings . They kept my items safe and had not one complain. Extra space storage is the place to store your items now I have a home were I can store my personal belongings no need of storage for now. Thank you for keeping my items safe for over a year hope to see you guys soon, but not to soon. Thank you again !
Our athletic association is very pleased with the care & respect this company shows us on a regular basis. We have had our gymnastics equipment in storage since March of 2020 due to the pandemic. Kyle has been very kind to our organization and is an amazing person. We appreciate his professionalism & dedication to Extra Space storage!!
Kyle and his team are amazing! I needed another unit, and as always Kyle came through for me. The complex is clean, well it, and most importantly quiet. Storing with Extra Space is the best! - Jocy
Im updating my rating. Dianna was very professional and helped us select the best option for our storage needs, so she gets 5 stars.The downside of this location is the lack of technology. At Public Storage, I was able to log into their software to gain access (open the gate). No super long code to enter to enter and leave. Very convenient. Here, I have to enter a 8digit code with * and#, very annoying!
The young lady that assisted me was nice and knowledgable She took me right to the storage unit so I wouldnt get lost. She also told me if I had any problems at all come into the office and she would help me I would give her the highest service rating
Wanted to share my experience with the storage place first of all the employee that was helping me his name was Kyle was very friendly and very helpful every questions that I needed he was always there to help me through them all and also to make me secure my items I went to rent a storage unit and it was a little too small he advise me for a bigger one extra storage space and my items will be very secure that place is very clean and very helpful thank you for my wonderful experience 🤗
One of the biggest surprises at a storage unit. An employee who drives you over to your unit to ensure success, as well outstanding customer service. Kyle is the person you need to know. He’s a great leader to his team, & I trust to leave my belongings there. & the fact that it’s clean …. All over. made my day.
Renting at Extra Space was fast and easy. My belongings were safe and the facility was kept clean. I’m glad I chose this location
The best customer service I have had in years! We unfortunately fell out of escrow a month ago, we were given a partial refund for a few days after canceling before the month was up! Move forward to today.. we were given a curtesy call asking if we were again interested in a unit? Well since we are in escrow again it was a blessing we received this call as we were ready for the unit! Thanks to Joey,, Diane and of course Kyle,, Carlos and Alma Garcia
From start with Eni, to finish with Kyle, everyone was so informative and patient with me. This is my first time to use storage, and since Kyle made it so easy, Ill have no problem doing it again! Thanks for answering all of my questions and making me feel comfortable about this transaction.
Other than the brief inconvenience of having to relocate to another unit due to remodeling, my experience with Extra Space Storage has been pleasant.The staff kept in touch with me on upcoming availability for my unit size until I was placed with another unit to my satisfaction. So the moving out and into the new unit was all done and beating the deadline, with over a week and half to spare. So thankful everything went smoothly and I was well pleased.
Easy sign up with detailed information about what to do and where to go. Facility is pretty nice and in a good location. Storage units are in good shape as well.
Very polite shared all useful information I never give five or I would have.
I went to extra space storage today and about 130pm in la quinta. Both of the guys there today were amazingly helpful and with the best attitude. Its my first time ever renting a storage and I had an awesome experience.
Love everything about this place!!. The location is easy to get to and their hours work perfectly with my schedule since they stay open until 10. I have been going through a big move and the staff has been more than accommodating with me. So very happy about everything with Extra Space storage in La Quinta !!! :)
I absolutely love this storage facility! The staff is AMAZING!! They are always so friendly and helpful, I’m super happy I chose Extra Space Storage, I highly recommend it.😁
The best customer service we ever had!!Great team, space is clean, very helpfull.
Really fast and easy 10/10 set up auto pay etc., great storage space for great prices
Great place to store ur items clean property nice staff.
As someone who worked for this company, I can say this is hands down the best kept property in the desert. The staff takes the time to address any issues and is willing to go above and beyond for their renters.
Most importantly, Excellent service. Clean storage units.
Been at the storage facility for long time with multiple spaces. Like the cleanliness of the place. The management team is helpful in every way.and friendly people. I like to use Extra Space for my storage needs.
Kyle was extremely helpful and accommodating at this ExtraSpace Storage facility and helped me out immensely during a recent move to a new home. He explained all the important parts of the contract and there were no surprises...other than how nice he was. Highly recommended!!
There is no doubt that temperature controlled storage is at a premium in the Coachella Valley! We had to move on April 30th as we were starting renovations. Kailey worked with me to find the appropriate space for our items and to make sure I had all that I needed to keep it safe.She was helpful, responsive and resourceful in getting us what we needed. She was also flexible and I didnt feel like she was out to get the most money from us, but treated us very fairly. The place is clean and Im happy with our choice for storage!
My experience when setting up by extra space storage was exceptional. The staff was outstanding and made it very easy for set up.they had All the tools needed to set up my unit plus boxes if needed. The assistant manager that helped me ( her name is Deanna ) was fantastic professional kind and courteous. She even helped me set the code on my combo lock. I would highly suggest extra space storage if you’re needing A little extra space. Thanks again Deanna you’re awesome
The most wonderful atencion that i was get, Diana is so profesional and focus in all details. thanks Diana!
Super friendly and helped us right away. In and out very quick. Definitely a great experience!
Great communication. Smooth check in. Friendly staff. Very clean facility.
Wow, this was the most effortless and streamlined rental of a storage unit I have ever had. Even with only needing it for two months, I still got the first month free. The girl who answered the line when I called in was so helpful, and Kyle the site manager helped me sign the lease electronically so I could secure the unit without having to drive over to do it (it was the last one in the size I needed and they are first come, first serve). The rates are competitive, and the receptivity makes me feel confident about storing here. I will leave a followup review when we move out.
The guy that helped me and my wife was very polite and explain everything in detail he had a lot of patience I recommend Extra Space Storage to anyone
I walked into the office of Extra Space Storage, the office was very neat, clean and organised, they have everything you could ever need for your packing needs. Kailey the office staff was very polite and kind, I said to her that putting everything in storage was very difficult for me and that I had just lost my husband, she was more than understanding with my feelings. She helped me understand the sizes of the storage, and what would fit.She helped me understand the procedure of getting into my storage. She said if I lost my info with getting through the security gate she would be glad to help me. I would use this company again if I had to. Thank you for allowing me to leave a review. Mrs. Cinderella Sands
My experience was very good. When I arrived to get my unit, the computer system was down, but Kyle & Kailey worked to help me get my unit. They also helped during the process to access the unit & were very professional during a stressful move for our family! Thank you both.
Great experience! Kyle was friendly, very helpful and answered all my questions.
You guys are great! I was hoping to be a short term rental and you guys are so convenient but looks like it will be a year.Thank you,Sherry
Excellent customer service Always smiling and friendly Very clean facility Great job
Diana and K. Lol. I wanted to call you Keith yesterday. Thank you both for the amazing service you provided. You had everything ready by the time I got there to sign the contract. Thank you for my storage needs.Cyndi
Great customer service. quick and easy. thank you
Super easy to set up and got into my unit contactless. Staff was extremely helpful when enquiring about insurance, thanks to Kyle for being quick and efficient. Units seem much better insulated than my last and I feel comfortable with my items there.
Awful company!! They lure you in with first month free. Second month your rent is $200-$500. Miss a payment and they auction your stuff off. BEWARE! Find an honest company. Dont fall trap to this thieving company!
Great service. Friendly professional staff. The storage units/facilities are super clean and always safe. Thanks guys for your incredible service!Rogue Chef
Great location. Very Clean units. Website is very user friendly, making it easy to communicate your needs. All employees were courteous and extremely helpful. I highly recommend this place for all your storage needs.
Representative was knowledgeable and pleasant everything went smoothly and I am very happy.
Harold was amazing. great manager. please be sure to use extra space over any other storage place. their security and climate control is unparalleled
Rapid storage is the most convenient and efficient storage facility I’ve ever used and having your own lock provided in the storage upon arrival is a time saver!
I picked this place because it is close to where I moved to and I like the set up. I got a climate controlled unit, which was nice and affordable. They also provided carts to help move my stuff which was a huge plus. I had a previous storage unit and didnt have those available, which made things a pain.
I was visiting family in California and the night office staff helped me with a question I had about my storage in Tennessee :)
Kyle was very helpful, he called me back right away and took care of everything over the phone. I was moving my stuff in the next morning.
I rented at the one in Bermuda Dunes, but the girl who was there said she works at this store in La Quinta. Kaylee was very nice and helpful, she showed me a few different sizes and made sure I had everything I needed to move in that day. I highly recommend storing with them.
Space clean and dry! Storage place provides rolling carts that REALLY help with transport of goods to the unit.
First class service, no problems. Easy peasy.
I have a storage shed elsewhere and I called to find out about pricing. They are a little more on the expensive side, but the woman in the office explained the pricing and all the other information I need to consider before moving to this facility. Great service.
Great customer service with a smile.
I HIGHLY recommend ExtraSpace Storage in La Quinta! Kyle was SO helpful, attentive, efficient and caring, he helped us find exactly what we needed and made the process fast & easy to understand! We are very Thankful he was able to help us, especially while we are going through a difficult family situation. Thank You Kyle!! God Bless you & your business!
The staff was great! And the facility is always very clean, well lit and secure. We felt totally secure storing our RV, boat and jet skis at this facility. I highly recommend it. 👍🏻
Renting a spot was very easy and convenient. Everyone is very friendly and helpful.
Staff at La Quinta storage went out of their way to be helpful and provided professional prompt service. Very good experience!
Knowledgeable and polite staff. Very clean facility and convenient location. Just what I need! Thanks to Kyle!ANDAgain, more recently, Kyle helped me with a larger unit which I had been waiting for. Such a pleasant and helpful young man, who pointed out I might like the 10x5 instead of the 5x10, which I had last year and wanted again.Who knew? There is a difference! The 10x5 has two doors side by side, so the space is wider, where the 5x10 is deeper. Same amount of space, but easier to access. I’m so happy to not have to dig things out of the back.I highly recommend this place.
Hello good morning my experience with the extra space team is excellent the people are very helpful and courteous and always willing to be of help to make things easier. Kyle and his fellow employees are great thanks again for your help.
Kyle was a great help and pleasure to deal with. Facility is clean and meets all our needs. Will be back if we ever have a need for storage!
5 Stars All The WayThank You!
Friendly, knowledgeable staff. Easy access. Great size. Best of all, CLEAN!
There’s this nice girl Diana working there and she’s so nice and professional and helpful I honestly would go back to use this storage just for the way she took care of me. Keep up the good work!!! Thanks 👍🏼
I would like to give a two thumbs up to the staff at Extra Space Storage in La Quinta. I had lost my key and Kyle the manager was kind enough to get a drill and take the key off so I could move my stuff out. So I would recommend Extra Space Storage as home for your stuff. The staff was very professional and courteous. The location was convenient right off highway 111.
Kyle helped me out, he was a really nice guy... worked with me all the way through... I recommend everyone looking for some extra storage space to come see him at “Extra Space Storage”
Went in got my unit right away. Process was quick and excellent. Staff is very friendly and professional. Strongly recommend. Great facilities and excellent customer service.
Outstanding experience in every way. Led by knowledgeable, friendly manager who goes the extra mile to be helpful and kind in taking care of his customers. He knows us by name and is ready to help in every way possible. I am remaining with extra space storage in La Quinta because of Kyle and the way he takes extra good care of people like me and my family.
The LaQuinta facility has been most accommodating....couldnt ask for more efficient individuals to assist instorage requests.Thank you so very much.
My brother has storage unit here and recommend me this company. I was helped by Kailey and she was extremely helpful with breaking down pricing as well as finding me a unit that would be great for my needs! Thank you kailey for making my experience pleasant. I will definitely recommend this storage company.
Amazing service, very polite and informative
I have been with the facility for awhile, it is overall clean and very well maintained. I highly recommend storing at this facility, they have great prices and promotions available for a vast range of sizes.
Kyle Duvall was very helpful helping me find a bigger storage with a great price and the area was very clean
Kyle is the best! Went in looking for a storage unit that me and my partner can move our stuff in as soon as possible and Kyle made that happen! First month free and offer locks to buy! Love it!
Great customer service and easy to work with. Only left because we got a smaller unit that wasnt available at this facility or we would have stayed. We are still using Extra Space so we havent left the company, just moved locations.
We’ve been renting a smaller unit and thought would be convenient to have our things next to each other. The process went smoothly and the staff couldn’t be nicer. My only let down was that the bigger unit hadn’t been thoroughly clean before we started moving our things in. I brought over a broom and swept it out so we wouldn’t be putting our furniture on the dusty floor.
Beautiful Storage facility. Wonderful staff. I am very pleased.
Ive used this facility many times over the years and they have always been great. The facility is always clean and safe and the staff always goes above and beyond to help.
The managers here are always very helpful and nice. I recommend this place.
Professional. Great service.
Great place with easy access. Never had any trouble with billing and the staff is very prompt and helpful
Great experience working with Kailey and Diana in the front office. They are friendly, helpful, and were able to explain the process and options very clearly. Nice to be put at ease in the not-so-fun process of moving!
Nicest guy ever!! Kyle helped me get exactly what I wanted and in such a short time too. Super friendly and knows what he is doing! He made me feel super comfortable in the unit I was choosing and I plan to stay with Extra Space Storage!
Have had a great experience here so far. Easy process for move in and getting everything set up.
The assistant manager Kailey was so sweet and helpful. She was very knowledgeable and informative and answered all of our questions. I recommend this site to all of my friends!
The Manager Kyle was extremely knowledgeable and welcoming answered all my questions without hesitation. Service was prompt and I was able to get a unit within minutes of visiting. Thanks for your professional customer service approach. I would absolutely recommend this Extra Space Storage La Quinta location.
I had a unit reserved and paid for at U-haul, and when getting there I was told they made a mistake. I then called Extra Space Storage who helped me out and within less than 20 minutes took care of me and I must say, they were friendly and professional and it was a total pleasure doing business with them... 12 out of 10 everyone
Great place . Friendly helpful staff with information upon request . I would recommend EXTRA SPACE STORAGE 100%
I only rented the storage for a month and it was quick and easy. When I emptied it out I just gave them a call and they closed me out without any issues.
Great facility! was helped by the lovely Kyle, very charming, pleasant and most of all professional, all around just a great guy. This was our first time getting a storage unit and he walked us through the whole process and was extremely patient with us.Happy to do business with Kyle!
Very clean and organized storage place. Kyle was great at explaining all my options and answering all my questions. Very friendly and helpful staff. Had a great experience.
Diana was very helpful and efficient! I highly recommend you this place. Before I walked in a gentleman open the door and all employees greeted me very nicely! Felt like I walked in to the right facilit . I give this place 5 starts and the deals not to mention. 🔥🔥🔥🔥
The crew at this storage facility went out of their way to help me in my move. The manager is an asset and I would hire him in a minute
This location has always been efficient, clean, and has easy access.
Clean, neat, easily accessible space. Units with A/C stayed at very reasonable temperatures.
Awesome customer service. Kyle is so friendly and efficient in everything he does. Would recommend this storage place to my friends. Thank you to everyone that helped me get a storage unit there!
Kailey helped me out with getting a storage unit. She made the process quick and easy.
We have had several storages throughout the years and Extra Space Storage in La Quinta has been wonderful. Kyle the store mgr. has been so helpful. It is always so nice to see his smiling face when I come in the office. The other employees have been great also.
Phenomenal Service & an excellent promotion for storage to park my vehicle. I’m very satisfied & highly recommend Extra Space Storage. They were able to arrange for my storage space from city to city location by my showing needed documents at the out of town site.
Very clean and organized location. Staff is incredible!Update: Went back today for another Unit because I can count on them. Kailey was awesome, had an issue with my unit and she was quick enough to resolve it! Thanks again!