I think I have found a reliable, trustworthy mechanic to take my Ford e 150 for regular check ups.Replaced all 4 tires and front rotors and brake pads, ball joints and changed oil.The brake pads turned out to be a bad one and I went back and they replaced the pads.Sometimes it takes time but, id make sure I have at least 3 hrs if I want to wait till the vehicle is taken care of, or I’d prepare to leave the vehicle for the day.That way the mechanic takes his time and does the work right.Finally in 6 years I can tell I have going a reliable mechanic to go to.Will soon get the rear rotors and brake pads replaced too.Thanks Tire world. Keep up the good work. *****
We visited Tire World for the first time for an alignment. The staff was extremely friendly, polite, and helpful. They gave us an estimate on how long the service would take and were done exactly when they said they would be. The inside of the store was clean and the waiting area was well furnished and very relaxing for our short wait. We will definitely be back!
Corey was friendly and helpful. Got tires and an oil change at the same place saving me time and both very reasonable.
These guys are the bomb. I work nights. Took my car In and the first think the young man said to me was Ill put a fresh pot of coffee on for you and he did. Then at lunch time another young man offered to get me lunch. Then because my wait time was long( due to no fault of theirs) they gave me a discount off my final bill. How awesome. Will be going back when work is needed. Thanks Guys.
So after paying $800 for all new brakes the roters rusted after a couple months. Called up Keith and told him about the situation he told me to bring it in and they will see what they can do. Once I arrived his demeanor changed ( very interesting ) he was not willing to work with me so I asked for the store manager ( Ron ) I showed him the rusty roters he said its because I drive it in the rain and in puddles of water. I said no I dont and he rudely told me that he find that hard to believe. How are you going to tell me how or where I drive, besides I have multiple vehicles. So basically they dont care once they get your money or at least thats how I was treated for some reason. I will never do business with this establishment again or recommend anyone else to do business with them. I am sure that they could care less. Its just sad how the world is today.
Theyve been extremely helpful in their knowledge about how they repaired my G/Fs van
As always guys, spectacular showroom, clean and spacious. The traditional friendly staff, courteous and helpful; keeping with Tire World tradition.I have been using Tire World since 1997. Been around to see them grow and expand. I hope their still here in another 24 years; taking care of our cars!
Great customer service! Always make sure what theyre doing is exactly what you need before they proceed. All experiences there have been great.
Totally disappointed... Ive been here twice and got excellent service. This time tho? Bad bad. I was told bring my car in Wednesday to look at my AC. On Wednesday was told sorry bring it back Friday and we can get you in and done in one day.Friday passed with no phone call. I calked Saturday and Matt told me sorry it will be done Monday. Nope no call. I calked Tuesday. It will be done by 5. Nope not done. I missed work because no car. Wednesday I finally get my car. $100 over the out the door price I was quoted. Then the icing on the cake... My car was full of water. They left my windows down when Hurricane Ida went through. 2 inches of water in my car.So yall lost a very calm, very patient, no arguments, good paying customer.
Great place to take your vechicle to work on. The crews there are great!!! I would highly recommended this location.
Charles Pace is a fantastic person to work with. I was in and out in no time and it was an absolute pleasure doing business with him. He is an outstanding representative of the company and I would like to make a motion to make him CEO.Scott Reynolds
Went it to get a simple plug. Great but slow service. Took 45 minutes. I had to leave to just leave with a spare
Great place to buy tires staff willing to help you in any situation been going to this place for years friendly staff go out of their way to help stay away from the guy with the glasses new guy from Firestone he doesnt know what hes doing tried to sell you tires if you really dont want and just an attitude when you talk to him and get highly offended
Only giving one star bc every time I took my car there they hardly tried to keep me updated and also misdiagnosed my car at least 3 times. The last time they tried to tell me my filler neck needed replacing and wanted to charge almost $500 when I knew it didnt and wasnt even part of my problem so I took it to a better place and they actually fixed the problem and I only paid $200. Im not going here again and I suggest no one else does either unless you want to pay an arm and a leg to not even get your car fixed
Going to get my tired from Tire World they where helpful there & very kind as well!!👍
I always get great service and excellent work from Lavergne Tire World.
I literally never take my car anywhere but here, and don’t plan to ever take it anywhere else. They have always been so professional, kind, quick, and thorough. Ryan and Keith are usually the guys I deal with, and they’ve never given anything short of 5 star service. Also, you can fill your tires up with air for free, anytime day or night, right out front of the store which has come in handy plenty of times. Highly recommend for any of your car needs!
Fast Service even at lunch time, theyll get anything you need by the next day if they dont have it in stock
Very good shop. Treated my respectfully and had good recommendations.
First time here. 6/18/20I just came to fix my girlfriends tire and they did a good job. I like the quality service and how creative they are to follow the CDC guidelines. Good job guys. Definitely coming back for tires for my truck and beamer. :)
Wow I have nothing but good things to say about the guys here at Tire World. Honest, accurate, and always friendly. Ryan has delivered impeccable service over the years and has made us loyal customers because of it. If you dont want to get the run around or overpay for un timely service definitely go here. Oh and they have a discount program!
It was great.🌟
I had trouble finding the right size tire for my RV. These guys took care of me quick and professionally when others couldnt help me. Id definitely recommend
They were very helpful, last time my wife blew a tire. Replaced it, cheaply, and I figured out they have free air for your tires, out front.Ill be using these guys from now on.
The guys there are great and their service is always amazing.
Always satisfied! Super clean waiting area, offering complimentary coffee and water. Great customer service and friendly staff. Prices have always been reasonable and affordable.
Dont go on a Sunday. The employees where helpful and communication was awesome. I had work done on my Toyota. I will always trust them to help me. Even test drive it after work was finished. Expensive for my taste.But my vehicle is my priority. So cheap is a no no on replacing an Alternator. Waiting area is clean and friendly.
Convenient. Fast service. Accommodating. Repaired boat trailer when we were in a bind.
Traveling through from Illinois to Florida we got a nail in one of our tires. These guys patched it quick, and were very friendly and accommodating. No trying to upsale or sell us products we didnt need. Would recommend to anyone!
When in for a simple wheel alignment. The technician broke a rear adjustment bolt because it was kinda rusty. In the process of trying to remove bolt he couldnt get it out. So he bent the control arm, which had to be replaced. They proceeded to charger me for the parts but not the labor. It wasnt my fault they broke the parts. So why was I getting charged at all. Also they had my car for 3 days and wasnt keeping me informed on the status of the vehicle. This is not my first bad experience with them either
My experience was wonderful Matt you rock.
The guys here have 100% taken care of me every single time Ive had to take my car or truck here. A little on the high end as far as pricing, but you totally get what you pay for. The staff are all very nice and remember your name, which is pretty cool for such a busy place.
I have been a regular customer at this location since 2006. I first found them looking for tires for my old truck. They sold me name brand tires for less than anywhere else I called (and I REALLY called around). Since then, Ive used them exclusively for all my vehicle repairs. They have always been friendly and helpful. I have never had any issues with their repairs. Their service is top notch. I brought my boyfriends truck in. He had been told that he had a bad wheel bearing by another shop. Even after assuming it was bad, they assured me that all the bearings are good. They couldve easily charged me for something I didnt need, but they were honest. I love that. Its hard to find honesty, good service, prices and customer service all in one shop. I will continue to be a customer as long as reside in this area. I would (and do) recommend them to everyone!
Lousy Workmanship and Service.I took my car in and asked them to check the tires and breaks for any potential safety problems since my daughter intended to borrow this car and drive for the next year.They told me that the 2 front tires need to be replaced, need alignment, and both rear breaks need to be completely replaced. I told them to go ahead and fix it.After I picked up the car, I started hearing loud screeching noise from the rear passenger side of the vehicle as the car would start rolling. It sounded like something was obstructing the wheel. The car did not have this problem before they worked on it. Also, while breaks seem to work ok at low speed, It would not break properly when I was driving 50+ mph. Several times I had to slam on the break for a sudden stop and the car would keep on going and break under my foot felt soft had to keep pressing all the way to the floor before getting any traction and stop the car. I almost had a couple of accidents because of it.I took the car in, explained the situation to the manager, and asked if they would check it for me. The manager declined and told me that I will have to pay for break diagnoses, if I want it checked out. I told him that you are supposed to have fix the breaks, why are you asking me to pay to diagnose a problem you have caused. He became angry and said that they did not cause this problem and walked away.
This place rocked. 1. It was super clean on the inside and comfortable. 2. The people were EXTREMELY friendly and prompt and they were out of water and he made a point to go grab me one in a different fridge outside. 3. They fixed my tires and did not try to sell me anything that wasnt necessary. I live in Nashville but will probably drive to La Vergne just to give them business again.
Excellent customer service! No long, overdrawn wait period! They definitely earned every bit of five stars and a happy, consistent customer!
They have been very patient in dealing with my auto issues. Some GREAT fellows there. Brian, service manager, is fantastic!
Tire World is amazing. They keep you informed on repairs and are excellent in communication to the customer. They only suggest what you need. Repairs are correct the first time. My experience is a 10 +. I will keep going back. Thanks Tire World.Mark Murphy
This is ideal place for tires choices. They do fix mechsnical and electricsl problems too. Personally, I love their professional customers service experience.
Their labor rate is 99.99 an hour and they quoted me 650 to do 2 hours worth the work. I will not bring my vehicle to them again.
I needed four new tires for my car. They got me in and out in less than two hours. And for less than I expected.
The repair they did for my vehicle has been amazing. They definitely are worthy of a recommendation for their knowledge and expertise. The work they do is not easy but they accomplish it the best way possible.
This company is a company of integrity. Theyre honest, Reliable, Their main gold is to safety Of their customers and the people we transport in our vehicles. Thank you for your integrity and honesty
Always great service and reasonably priced. They have never done me wrong in the many years I have been going to them. Would highly recommend!
I have purchased a tires from them a couple of times for my BMW when changing from my factory wheels during winter to after market rims for the spring/summer months. When shopping around for different options I found that not only do they have a very helpful and friendly staff, but they also have the best prices for tires. I told Steve what I could spend and he found the best option for me. I would definitely recommend doing business with Tire World.
I really enjoyed my experience at Tire World of La Vergne. The staff was very professional and didnt push me to purchase anything unnecessary. After getting new tires and alignment completed there, my car drives like a dream and the customer service was awesome. 5 Star performance by Tire world and I will diffidently be back for other automotive needs. Best deal on Tires in Central TN!!!
I have come to this location for many years for everything from a routine oil change to more serious car repairs. They have always been very honest with me and have never tried to sell me a service or repair that I didnt really need. I highly recommend TIre World to anyone looking for a reliable place to have their car serviced.
Customer service was great. They exceeded my expectations. Keith was very helpful! The facility was clean and comfortable.
With this virus that’s reaping havoc around the world and for them to tell me that the car will be ready in 15 minutes I get there and now I’ve been waiting for over an hour yet the car is still not ready. I am very disappointed nevertheless that’s life.😒
Brought vehicle in around the end of July. The main reason was check engine light was on. After leaving the car there for about two whole days, an individual called about what needed to be repaired. Almost $800.00 later the engine light is still on. The car was brought in and the engine light was off for about two miles. Now, the car has to be brought back to be checked to see if it is something Tire World did or did not do, or if the problem is the customers, (our), fault.
I got in and out on a 4 wheel alignment in less than an hour! A hundred bucks well spent and the waiting area is very comfortable. Smart service! They will get more of my business.
Got me in quick on a Saturday, and did a great job on my alignment. Super nice waiting area!
I would recommend Tire World to anyone. Ive never had a bad experience there.
They do all my maint.work very good
Love this place! Awesome service all the way around. From the service reps to the repairs. I cant say enough good things about this place.
After more than 6 years of going there and trusting them...things have definitely changed! Management has changed and they are no longer people with integrity or people that you can trust! It is a shame to have lost the convenience of a local place, But they truly no longer care about the customer. People if you go there, make sure that they did in fact do what they charged you for...I have personally caught them not doing it!
Got ripped off took car in they drove it charged me $450 to fix. I did not drive it now it makes a new noise they say I need $600 more worth of work Ryan ws not helpful. A complaint with better business bureau has been made
Fast and friendly staff very helpful I go to them every year whether its brakes tires rotors I get those guys to do my tire needs.
HORRIBLE!!!! If could give it a NEGATIVE 5, that would be generous!!! I called before going. Was told I would be in and out in about 30 minutes, (patch a flat). After over 20 minutes of watching service technicians walking around aimlessly, my vehicle wasnt touched, two lifts empty, I picked my keys up out of a stack of orders. A guy came out of the back, identified himself as the manager. Didnt ask my name,ask why I was there, just took the order sheet and said have a good day. His lack of management skills is the reason I walked out. From my experience, he couldnt lead a pack of starving wolves to fresh meat if his life depended on it. I recommend this place only if you want to waste your time. But hey, they had popcorn and old coffee!
Great staff they let me know how much my repairs where gonna be and stayed close to the estimate also kept me up to date on everything
Those guys are professional, they are courteous, knowledgeable and you will want to bring your car back because you know the work is being done right.
Jermery was very helpful. Best place Ive been for tires and such! Keep up the good work!
Got my brakes done friendly people thank you.
Take my bosss vehicle here for routine maintenance. Theyre always friendly and helpful, easy to deal with, and do a good job.
Took my truck there today 02/17/2016 to get the oil changed. The guy that pulled it into the shop proceeded to rev the engine up numerous times like he has never heard dual exhaust before.... I let that one go, when they were done they started my truck up, backed it out and was spinning the tires as if it were their own truck.... Very disrespectful... Will not return....
I am typing this for my dad as he recites the story because it is just ridiculous. He stated: Dont believe a word these people say when you walk in. Last week i drove from Florida to Chicago after getting our car. I experienced a brake issue and need to replace my pads and rotors. I arrived at 10:45 a.m. After being told they could fix it immediately for me because they had 2 bays open, 3 people walked after me that they helped first. An hour later, they finally brought my car into the garage, and then told me I should have all of my brakes and rotors replaced. After they told me they could do it quickly, I told them to go ahead and do it. A half hour later i noticed the machinic that removed my tires was working on another car. I asked a guy by the name of Ryan why he wasnt working on my car. He told me it was due to them waiting on brake pads to be delivered. I watched the mechanic do a complete brake job on a white Lexus. I told the guy from Detroit i was talking to, that I will bet it it belongs to the blonde woman that just pulled up that Ryan has been flirting with. Sure enough, it was her car. I spent the next 2 hours waiting outside watching for this alleged brake pad delivery to arrive. The mechanic never left the garage, and never left my veiw. He never received a brake pad delivery from anyone. I asked the mechanic why he stopped working on my car, and why he did the white Lexus first, and he told me he was told to do the Lexus first becaise it was a warranty car. After walking back into the store, the man from detroit and I noticed the place was empty. They fixed every single persons car first, despite no less than 8 of those people arriving after we did. It became obvious to us that all of those people were locals and that is why they decided to serve them first (despite telling both of us that we would be in and out quickly). Despite the first impression they try to give you, these people are extremely unprofessional and unsophisticated. They have their mind on getting to the gym, not fixing your car. Unless you have 4 to 5 hours, dont come in, because you never know how many locals, or girls they fancy, will come in.
With these guys its a hit or miss man they can do simple stuff really good but if you need a part replaced go somewhere else. Literally anything ive had done here Ive had to come back cause they messed it up. Seriously they cant do much more then an oil change.
Good people & great service will definitely buy from them again.
Went for a nail in tire, couldve easily sold a new tire as i thought id need told me thwy could patch but would need new tires within 10k miles due to tire rot. Never pressured to buy today told of sales coming in a few weeks. Always been treated this way!
I always have a good experience here. The staff is great!
Had them check out a car i was interested in.the mechanic told me right away to buy anything else and why.honest and right to the point.he saved me thousands of dollars.thanks!
Ryan the manager helped me out tremendously. Three different companies have looked at my vehicle including the dealership and couldnt diagnose the problem. The technicians and staff found the problem within 30 mins which took other companies days to try and figure out, but failed.Not only did they fix the problem, but were twice as inexpensive as the other two companies. I will never take my vehicle anywhere else again.Extremely happy with everything!!! Highly recommend.
I used to be a satisfied customer, then I started bring in cars for more that tires and brakes.I hardly know where to begin ... I brought my Element in when it was getting difficult to shift and asked them to check it out. At the same time my A/C was cutting in and out and could they check that too? They installed a clutch slave cylinder - about $350.00 - and quoted me $1100.00 for the A/C saying it needed a compressor. I declined on the A/C and left, but had to back the next day since the shifting was still screwed up.They recommended I take it to Transmission Masters down the street, but did not refund for the slave cylinder saying it was bad anyway.Trans- Masters found the pressure plate was cracked and replaced the clutch for about $1200.00 (ouch), but they fixed the A/C for free!The tech that test drove the car noticed the A/C wasnt working, so he replaced the horn relay with the A/C relay and guess what ... no horn, but the A/C worked like a charm. I have little doubt Tire World Would have been happy to lighten me up to the tune of $1200.00Since I guess I dont learn too quick, I took our 2002 Accord in due to a check engine light and wouldnt pass emissions. I got a read out of several service codes provided on paper by Advanced Automotive for free.They did next to nothing and charged me a total of $307.09 - $69.99 for the engine diags - even though my wife handed them the printout from Advanced - Auto, and $99.99 each for two compression tests (why two?)They quoted a total repair estimate of $1405.37, but there was no way I was paying that. I think they may have thought my wife would!So I researched it, and found a distributor for $57.99 - a little less than the quoted $424.58! Got an EGR valve for $53.20 - down from $216.58, a set of plugs for about $12.00 - not $57.52 and upscale plug wires for $46.98 a little less than $56.72I might add that I could have rented a compression gauge and done that test in 30 minutes - the plugs are right in front of you in that car when you open the hood.I installed it all on along with a new PCV valve in an afternoon, cleaned the EGR port myself and wacked the vapor canister shutoff valve a couple times and it came unstuck. Replaced the gas cap and drove the car several times and the check engine light went out and the car passed the emissions test. Car still needs a little work, but not that much.Cost to me: $204.16 plus a Sunday afternoonSavings: $1201.21All this leaves me to wonder how much theyve overcharged me in the past for all the work Ive paid them to do over the years.BTW If you dont believe any of this I uploaded the repair estimate. and I challenge you to find a distributor for a 2002 Accord for $425.00 - if you do - search for one on Amazon.After spending hundreds of dollars at Tire World I just keep feeling more and more like Im getting ripped off - and now they proved it.
Used to like them a lot, but as in life change is inevitable. Took a tire in to have it reseated on the rim as there was a leak around the rim. 6 hours later got the tire back and asked why it took so long and cost so much. Clueless guy said there was a lot of corrosion and it had to be ground and repainted. It was an aluminum wheel. I was lied to and treated with disrespect and the tire still leaked. I now go to the store in Smyrna, I have had a far better experience there.
Always get good service here. Have bought tires for myself and son and get service done on both cars.
I get my trailer tires done here. Repair or replaced. Always quick friendly service.
They did a great job on my car and i have no complaints with them and i will go back if i need work done on my car.
They were great and the staff was very helpful. I was just in for an oil change and was out in less than an hour.
Hey guys I just bought a new set of TerrainContac-Tires at TIRE WORLD LAVERGNE TN. If Im not mistaken there made by Michelin, for my Toyota Tacoma I was wanting something that did well on the road which I drive 80% of the time but I wanted a tire that would also work great in my FIELD and when it SNOWS to get up my very steep concrete driveway so I went with the Continental AT, as soon as I pulled out of tire world with my new tires my truck drives better than it ever has before since Ive owned it. If youre looking for a great Tire so far I believe this is it. I am not affiliated with the store or I do not know anyone there so this is my honest opinion. If I can remember I will post how they do after about 30 - 50000 miles, Thanks for reading, I feel sure all the sales guys are great but the sales person that I dealt with was John Rasori -hes awesome. Robby W.Helpful?Answer
Good value and quick service
Very good
AMAZING SERVICE!! They are amazingly accommodating!! so the story goes i called Tire World Smyrna on accident thinking they were the shop located about 3 miles from my house but that was La Vergne... so Smyrna was super friendly and priced my repair over the phone as well, but they didnt seem busy so there was no need for a appointment. I showed up to La Vergne and they seemed pretty busy, so i talk to the counter serviceman and he assumes im leaving it over night and i told him the service manager had told me he could get it done today so he assumes that is the correct info and takes my keys and lets me know they will call me. I get a call from a confused service manager and we talk out the details and and we are both confused because im thinking ive talked to this guy and he has no idea who i am. I realize my mistake call back and apologize he hits me with the No worries, will get it taken care of sure enough got it back before they closed!! everything on the car is running smooth again thank god because we were troubleshooting more or less being that there was no check engine light but my car was for sure misfiring... Ive been to this shop for all my requirements and tune ups for the last year probably and havent found friendlier/accommodating shops at any Jiffylube or Firestone and as reasonably priced!
Friendly staff, nice wait area, free wifi, and private areas setup for customers to work remotely...
What are the slowest places Ive ever visited have bought a tire from a make shredded drop it off they called me said it was fixing to have it put on I still spent two hours in there just to get my one tire that they already got mounted installed on my car wish I hadnt bought tires there but now Im stuck with them
Great customer service and they got my tire fixed quickly.
Wonderful service at affordable prices, always friendly . Got my tires fixed and never have problems
I go here to this location many many times for most if not all of my automotive needs tires, oil changes, brakes, and etc. I bought tires at this location a couple of months back and had a slow leak on one of my tires on the front they put on. I had to air my tire up twice within the week and need it looked at of not replace since I purchased the road hazard on the tires I bought there! Got there at 9:15 am and they already cut off taking people. They could not even take a look at it to see where the leak was, and have told me before not to get the fix a flat, due to it messes up the tires. I work Mon thru Friday until 7pm and can not get to the tire world in LaVergne thru the week. Saturdays are the only time I can get there. I have seen many many times when people has came in 1 hour to 30 mins. Before they close at 12 noon. I understand you may be under staff on Saturdays, maybe need to hire more staff or stay open at least to 2pm on Saturdays. I normally do not post on these things but I needed something done about it, and they acted like sorry about your luck dude, cant help you!Worst Customer Service Ever at this location!! I work in Healthcare Customer Service is Everything especially to your Loyal Returning Customers! Now I have to really think hard and consider about ever going back to this location, just saying!!!!!!!.. Not only am I mad but pissed...
Awesome service and very friendly staff!!
My family and I have been dealing with Tire World for years. They have consistently gone above and beyond to make sure we were satisfied with our purchases and repairs.
They do great work and wont take advantage of you! Ask for Ryan, hell take care of you.
FANASTIC!# 3rd set of tires i ve bought there..best place for price & service..any time any one ask me about tires i always try to send them there
Great place to get ur car worked on.
The Michelin man that sold me four sets of tires was awesome great place.
Awesome customer service. Good prices.
Worst service ever! They took advantage of me by after fixing the clutch which was 950$ finding a new problem with it that would be an additional 150$ so we said ok go ahead and fix it well after that was done they supposedly found ANOTHER problem that would be another 275$. So after a few not so nice words i told them to leave the damn keys in the truck n ill pick it up.
This is like my second home I have been taking all 3 vehicles here for years I wouldnt trust going anywhere else Very honest place you can trust for service and tires
Good service. Experience
Always fast service and best price
Very helpful employees and a good selection of tires .