The woman working here was very kind, and very helpful. Her name was Michelle McMahon, and she us very good at her job, and her kindness was contagious. I was already having a bad week, but whenever she started helping me out, she was very attentive to my needs and caring ❤
Very nice dealing with people who are going out of there way understanding that sometimes plans dont go through the way You plan, and still willing to help and stick with you in order to make sure youre not carrying the whole load by yourself. People are their priority.
Great customer service reasonable prices
Good people, fair prices
Great staff and easy to work with
I’ve had a few storage places in my lifetime, this place here in Lavergne is by far the cleanest I’ve had, the manager there Michele is wonderful. I’ve been in there paying my bill and this lady runs wild in there helping everyone. But all in all it’s a great place to store your households. Thanks compass. Your rentals are great!!!
Walked in got a unit in just a few minutes. Super easy and fast and Michelle was so sweet and helpful!!! I called my insurance while there and while she was setting everything up for me and she didnt mind a bit. She was very understanding!!! Got a great deal too!! I highly recommend Compass for your storage needs!!!
They are really nice there and will help you out and work with you when youre late on payment.
Wonderful company to go through if looking for a good storage place. Michelle made the whole process easy from the time i walked in the door until the time i left. Excellent customer service and made sure i left with everything that i needed.
I love how much space you have but the last time I went it flooded
Great service! Nicholas went above and beyond to satisfy our needs. Thank you!
My experience with the management team at Waldron Rd was a very pleasant one. They were accommodating to my needs. They are close to interstate 24, they also have truck rentals available. The team here made my bad day an easier day with their patience and kindness. I want to say that Michelle and Nick do a awesome job.Thank you both for all your help 😃
First experience ever renting a storage unit was done with ease and the customer service I received was more than I expected. Compass Self Storage is the place to go. I chose them due to location but if I had to do it all over again I would drive out of my way to rent from them again. I was greeting by Bobbie (Store Manager) and explained my current situation and the items needed to store. She was able to provide the perfect unit and I actually had additional room that did come in handy. Everything was explained from beginning to end and I left relieved knowing my items would be safe and well cared for. Cannot thank Bobbie enough for her time and knowledge!
The customer service at compass in Lavergne is impressive. Every time I go to my unit, I have to stop in to say hi to Michelle. She always takes good care of me and helps as much as she can. 10 stars!
The staff was very friendly, the property is clean and safety is a priority for them. I am so glad I am doing business with them. Happy new customer.
I needed to find a unit that met my availability needs so I went into the Compass office. At first there were no units available. Bobbie and Michelle called me and let me know when the first unit was available. It didnt work but another one came open that met my needs! They reserved the unit for me to give me time to move in. They are CUSTOMER SERVICE focused unlike CUBESMART (which has not fixed a water draining issue in front of my unit for 2 years). When you walk in the office you get the impression they are professional and organized. Do not hesitate to try them if you are close to Laverne.
Michelle was so nice and helpful! I will definitely come there from here on out. Very professional!
Very convenient, Michelle Mac Mahan the general manager was very personable would recommend this place.
Walked in the first week of Feb and had a wonderful experience. My husband and I are moving to Tn and stopped at this facility to check the prices and sizes on units. The manager Bobbie was very helpful. She showed us the units and also gave us the prices and explained the gate system and hours we would be able to access our unit. She was polite and explained everything thoroughly. The property is clean, the office was clean and Bobbie made us feel very welcomed. Thank you Bobbie for taking the time to show us the property and the unit size we would need.
Had a Wonderful Experience With This Place Michelle Helped With all my Questions She Was Very Respectful And Polite In Finding What I Needed Thanks Again
The customer service and staff at compass in La Vergne are great I wanna give a special thanks to that wonderful woman Michelle
I really enjoy the service that I got here. I will recommend them for your storage experience high 5 to Michelle McMahon. #thisistheplace
The ladies were wonderful when I went to get a unit. They made the entire process simple.
It was half the price of competitive prices and very helpful thanks for your services!
Michelle was so sweet. Best customer service I’ve had in along time!
Every step from reserving to the truck, drop off, went very easy, I definitely will recommend them, to my clients .... Excellent customer service !
Staff helped me find the unit size I needed. Very helpful
This facility is the best in LaVergne TN I would recommend Compass to all my family and friend. Great customer service !!!
I had a wonderful experience! Michelle was friendly, and made the entire process very easy. The facility was clean, and Michelle was kind enough to show me the size of the unit I was renting, take me to my unit so I could find it easily the next time, and direct me to the back exit gate to make it easier to get out. All while I toted around my 6 month old!
The ladies are very nice and the place is close and clean. Security looks good. Everything you need in a storage facility.
They are really nice there. The Staff is so Amazing And Friendly. They will work with ya .Because they know how much Your stuff is to ya . I have a storage unit there
The staff is friendly and courteous
Very best of the best in the storeage business. Great people and a very professional work ethic as a business. #1 in storage
Michelle is top notch.! She is so professional, knows her stuff. I have not rented a storage unit in over 16 years. She answered all my questions an make me feel so at ease with the process!
Rented a U-Haul to be picked up at 10:30. Woman working kept changing the sign in the door to come back later. Ended up getting the uhaul at 2:00. Had to knock hard on the door and call repeatedly to get her to answer. Was rude the entire time. And they didnt have the equipment we were guaranteed when we reserved it online.
Great service. I love. My. Unit
Friendly and clean storage facility. Very helpful to me and my family.
Awesome customer service, Bobbie & Michelle made my day easier :)
Great customer service! Decent rates! Highly recommend!
The store manager, Michelle, was fantastic!We moved from Ohio to Tennessee on one of the hottest days of the summer. She went above and beyond to answer our questions on the phone and help us find the right sized unit for our belongings. She delayed her lunch break because we were on our way. She even checked on us and brought us ice cold water when we were sweating like crazy.
Love the friendly and easy to talk to staff! They have always done everything they can to help me with my storage needs.
Best storage facility in LaVergne, TN customer service is awesome.
Wonderful facility. Very clean. Security cameras and management was very friendly! Best facility in LaVergne, TN
Best place for storage and moving supplies.I wouldnt store anywhere else!!
Michelle was friendly and very helpful.
Close to interstate 24, very convenient location, the ladies at this location are so wonderful that i have already 3 spaces that I use for my personal property storage and to do business out of this convenient location, sounds like publicity but is the true, ladies are awesome !
Great friendly service. clean facility
My experience with self storage was perfect they were professional kind help full they offered the best space for furniture the price reasonable I would do business with them anytime they also have my daughter a great deal on truck rental have a great day guys u are the best
Nice clean property and very nice and very helpful management team
I love storing my treasures here. I have no issues at all.
It was great .the people that work there was very friendly.
The best storage facility in LaVergne TN.
Bobbie & Melissa are both very sweet and very friendly
Bobbie and Michelle are awesome managers
Michelle and Bobbie helped me so much. Thank you for helping with our moving and storage needs.
Great storage unit!
Wonderful customer service
Great customer service.
Rented the space I needed.
A bit high on pricing but clean and. Secure
Great location!
Nice staff clean storage easy access just lil expensive and dont like the fact the make you purchase insurance its not optional
Not to bad of a place
Good security
Thanks to Mrs. Michelle and Nicolas York for such excellent service
Very fast and feiendly