1st time here. Amazing. Raymond was extremely helpful and we ended up getting a mattress, bed with adjustable base and vibrations, eucalyptus sheets, and sheet liner.For next day delivery!!!Would highly recommend. Great guy.
My new mattress was delivered today!! I love it! But what I appreciate even more was the excellent customer service I received from everyone I encountered from purchasing right though to the delivery. Clint, whom I bought the mattress from was helpful, shared oodles of knowledge about which mattress might be right for me. The delivery team, I only got Anthonys name, were super polite yet friendly. And even though they had to take back the box spring..my error,..new frame and I guess I didnt need a box spring..I heard no moaning and in fact Anthony suggested i call James and they would return it. All went smoothly and I am very pleased with my purchase. I recommend Mattress Depot very highly and I am pretty fussy on some things.... like what I sleep on. Thank you all!!
We had a GREAT EXPERIENCE with Mattress Depot USA!!! We were in Lacey Washington and stopped in to look at mattresses!!! Raymond greeted us and showed us different mattresses that were on the floor!!! We found what we liked!!! He explained everything to us and my husband and I were able to get the bed that suited each of us best!!! We are So HAPPY to have meet Raymond and the store was really nice!!! Had lots to choose from and told him we were very different in what we liked as far as mattresses were concerned!!! So my husband got a medium firm and I got firm!!! We LOVE our new beds!!! The guys that came to set things up for us were SO NICE also!!! Took their shoes off, very careful bringing things in and explained everything to us about how to operate our new beds!!! Couldn’t ask for Anything Better!!! We are very Happy with our purchase and recommend that you will be too, if you check out Mattress Depot USA in Lacey, Washington!!! Thank You, RAYMOND!!!👌
Very, very impressed and extremely pleased with our experience today at mattress depot USA in Bonnet Lake WA.Your store manager Bob was very patient with us, answering questions we had and showing us various styles and allowing us to stay within our budget. No pressure what so ever. Great experience and we will strongly urge our friends to go there for their next purchase. Again, hats off to Bob and thank you ever so much.
Mattress Depot in Bellevue was the first place we looked for a bed and it was the only place we had to look. The salesman Will was super helpful without being pushy and set us up with the perfect bed and a couple of super soft but supportive pillows which he knocked off the price on. Couldnt be happier with what we purchased. Sleeping good tonight!
Vincent is very friendly. Had a smile on his face with delivery and setup. Vincent was on time for delivery. Great doing business with him. Very helpful in every way. Stop mattress depot on the south hill and check out the great prices and meet me Vincent yourself.
Bought my mattress from Jason White at the Marysville store. I absolutely love it!! Thanks for being patient with me as I tried out several mattresses ... great experience. Have sent my BFF Linda and my sister Janine to see Jason too.
What a great experience, with both Raymond and Casey at the store in Lacey and with the delivery team of Travis and Dalton. I highly recommend this store if you want knowledgeable and friendly service from all involved. Thank you again, we are so happy with our purchase!!
I recently purchased a mattress from Mattress Depot in Yakima. The experience that my mother and I had working with John was a pleasure! He was helpful and informative guiding us to a great sleep choice in a mattress!Thank you John!
Great experience here. Sales specialist, Vernon, was great explaining our options. So knowledgeable. We told him what type of frame we got and he showed us our options for different mattresses and adjustable bases. Great pricing too. Got two free temper pillows too. Free delivery and set up. They also offered to take the old mattress away (for free) which by the way we had gotten from them 15 years ago. Highly recommend. Ask for Vernon.
I shopped all mattress stores in the tri city area and found the help I needed from Bryan and Rose at the kennewick location in tri cities. I had a unique situation with an antique bed where the matress size was not standard to today. Bryan and Rose set me up with the perfect gel mattress that I was able to conform to the antique bed. None of the other stores had any help or guidance as to how to solve the issue. I’m so pleased they took the time to explain and help me. Pass the word…go to mattress depot first and ask for Bryan and Rose you won’t be disappointed.
On 09/04/21 my wife and I went to the Mattress Depot in Issaquah. We were greeted by Spencer and Jeff. They were friendly and courteous. They explained the differences in mattresses that I had researched on line. They actually pointed out a mattress that I had not seen on the website. It was a Lyrica, made locally and was actually more comfortable than others we tried out. It was the one we ended buying (2 mattresses, 2 foundations, covers). For an extra fee, the store will remove our old sets. Very reasonable. 10-year warrantee. Wish I could give more than 5 stars..
Casey was great and worked hard to give me a deal on my budget.
We recently purchased a mattress and box spring and love it. Our shopping experience was wonderful. Raymond, the salesperson, treated us with first-class service.
My daughter and I were looking for a bed because she outgrew her twin mattress. Raymond helped assist us with finding the perfect mattress for her, and very smoothly talked us into buying a mattress cover of which I recommend everyone to get one. The location is very clean and comfortable to view beds in. The customer service was OUTSTANDING! I will be coming back here in a few days more then likely to get a box spring. Thank you for all your help!
Best mattress buying experience EVER!! Roger is OUTSTANDING!! He was very informative and customer service was out the door, we felt very welcomed, and are super happy with the service!! Your the best Roger!!
What super service we received at the Union Gap store from showing the different mattresses to delivering them. They truly know how to treat the customer.
I would like to give a shout out to the manager at the Totem Lake location......John Flesness. He listened to both my wife and my concerns regarding our comfort and wanted to make sure we were going to be happy with our purchase.....regardless of price. John is the main reason we went back to the store considering all the mattress stores we did visit. He remembered our names when we went back in and explained everything in detail with our best interests in mind. We never felt pressured and were very happy with his knowledge and friendly demeanor. Thanks again.
Eric is AMAZING! My husband and I went to several stores but chose your store because of his knowledge on mattresses and friendliness without being pushy. He is amazing!!!!!Lisa Arthur
We needed a new mattress and box spring so we went into mattress depot! We were instantly warmly welcomed by Casey. He was more than helpful and made sure the bed we chose met all of our needs. Very personable and didn’t treat us like a normal salesman would. He then gave us a good deal on some mattress covers to keep the mattress fresh! I will be coming back for any mattress needs. Thanks Casey!
My wife and I had a awesome experience with Ryan at the Mattress Depot in Bonney Lake, WA. Ryan was professional and helpful. Ryan thank you for the great experience.
Ray was absolutely amazing from beginning to end. We were shopping for a disabled person on a budget - he took the time to do the research and to help us pick out the best possible option for the best possible price. Not only did he take the time but he was sincerely vested in what we needed and made sure we made the right choices! I could not have asked for a better customer service and I will tell anyone I know to go see Ray. When the delivery team came- Chris and Tre were the best! On time, friendly and took the time to answer all of our questions and do a in depth demo to make sure we understood how the adjustable frame worked. This has been a great experience- I can’t say enough good things!
Eric sold us a great bed and at a good price. We really appreciated his knowledge and professionalism. The bed was delivered on time and set up. We were pleased with the product and service.
Eric Horton was very professional and knowledgeable about mattresses. It is hard to spend a lot of money on something that you only sit on for a couple minutes and dont know how it will be after the fact, but he took the time to walk me through the process, answer all my questions, and help me get a good bed. I am now sleeping better than I ever have. I truly appreciate his safe professional attitude.
Roger at mattress depot was amazing and helped us pick out exactly what we needed in just a few minutes. Highly recommend!
Just a flat out great experience. Jim is super knowledgeable. Hell get you the right mattress for you and your budget. Thanks again Jim
We just purchased a new mattress from the Marysville, WA store and it was a positive experience. Jerry Johnston and Will ? were very friendly and helpful. Will is fairly new to the business but is enthusiastic and positive about the products. Jerry knows the mattress business front and back. He fully answered all of our questions. Delivery went as scheduled and very smooth and easy. All in all a pleasant place to shop.
Great Service. Raymond was awesome. Shipping delays beyond his control, but he kept me informed the entire time and ensured I received my new bed as soon as it came in. Super helpful in the store determining what I needed to make sure I got the comfort I wanted.
I knew absolutely nothing about buying a bed. My chiropractor reccomended your store in Tumwater and told me you guys were the best. Eric H the store manager was so knowledgeable about every question I had. He was so efficient and made my decision making easy! He listened to all of my needs and paired me with the perfect bed. The Tempur-Pedic Adapt Medium. I wanted to thank him for making this a stress free and fun shopping trip! Oh one more thing..you should really consider getting the pillows too. Zoned activedough bamboo charcoal..wow! Thanks Eric H. And Mattress Depot Im excited for the best sleep of my life.
Had the best customer service ever to help pick out the perfect bed for my son. He was very thoughtful kind and funny :) definitely stop in and check them out. K.C you are the man thanks again
We bought our mattress at the Everett location and found Will Shanahan to be very helpful and enthusiastic. He introduced us to the adjustable platform for our mattress, explaining the benefits of better breathing and circulation, which we now appreciate at home. Thank you to Will, the friendly delivery men and Mattress Depot!
Go see Lenny in Puyallup! Great customer service, he went above and beyond when we just purchased our new Tempur-Pedic mattress. Happy he was able to get our delivery date expedited and we will be getting it tomorrow, rather than having to wait longer!
Hi, I purchased a mattress and frame at the Lynnwood location just a month ago. Very happy with my experience there. Most impressed with Nick. He is exactly why I like to shop at the smaller stores.Once I expounded my knowledge of the mattress business, which took maybe 26 seconds, Nick gave me the next hour to show and tell what I really needed to know. I was very happy that he answered my many questions. And delivery, no problem, tomorrow, Nick asks? But that’s Sunday. Aok!And let me talk about delivery as well, those two guys were in and out in a flash! Stairs and all, 10 minutes!Thank you for such a nice experience!
I purchased my second mattress today from the Lakewood store from Mike Fisher!!! Mike has always been able to work with me and gave me an AWESOME deal and because of his willingness to ensure I walk away with a great mattress that fits my needs and within my budget I’ll keep coming back!
I intended to purchase a memory foam mattress when I walked in - and Im so glad I listened to Eric Horton. He asked me questions I hadnt even considered that relevant in the purchase of a mattress and guided me to the all-natural latex mattress. I have been SO PLEASED with the latex mattress and the adjustable base - I wake up each morning and stand up without any stiffness in my middle-aged body, quite unlike with my old mattress. Eric arranged prompt delivery, and my delivery men were quick and tidy as they whisked away my old mattress and assembled my new bed. I am thrilled with my purchase and would absolutely shop there again!
Dont let the cheesy train commercials dissuade you from shopping Mattress Depot. We had a wonderful experience. They offer a lot of choices and prices were very reasonable. Eric was easy to work with and explained all options well; he even stayed past closing with no pressure to hurry.
Eric at the Lacey store was great to work with. He is very knowledgeable when it comes to fitting you with the right mattress (and pillow). Hes well informed with all their products. He was very patient with us while we took our time making a decision. We couldnt be happier with our purchase. No more back aches! Thank you Eric! Also, Travis and James from the delivery team, did a great job removing our old bed/frame and setting up our new one. Super nice guys. They were in and out quickly and provided a tutorial on how to work the adjustable bed frame.
Really couldnt have asked for a better shopping experience. James was knowledgeable and happy to answer any questions or give guidance... or content to let us spend uninterrupted time trying out mattresses. One time we even brought our kid and they entertained with toys while we pretended to sleep. Recommended.
Just bought a mattress from Eric here and was great! We had come in a few times checking it out and had to hold off on purchasing until now. He gave the same great service and pricing he originally offered, thank you!If you need a good deal, great service, and a good selection come to this store!
Tim was our salesman. He was knowledgeable about the products. Never pressured us into a sale. He gave us space to discuss pros and cons and guided us to the type of mattress that was comfortable and high quality while still being in our price range. He was polite and fun! Great experience all the way around.
I bought a mattress from Lenny today! Theyre service is fantastic and theyll appoint all installs plus give the best deal for the value.thanks for much consideration.
Had a great experience here! Eric Day Horton was extremely knowledgeable and very helpful! He explained two different mattresses to us and why they would be good for us based on what we told him about our current mattress. I would highly recommend this place to anyone!! I cant wait to sleep on our new mattress!
I had a really good experience! Bought a real nice bed w/delivery and actually waited to see how that went. To my surprise everything went perfectly. I would highly recommend talking with Eric Horton he was full of information that really helped me make a decision on what was right for me. The delivery crew top notch!
My boyfriend and I were on the hunt for a new mattress/bed and the minute we walked into the store we were greeted by Jeff and felt very welcomed! Jeff asked a variety of questions to better assist us in our hunt. He handed us both pillows and guided us to a few different mattresses that would suite our needs and wants. He answered all of our questions and was very helpful! We would definitely recommend this store if you are looking for great service and quality mattresses!! We cannot wait to get our new mattress!! Thanks Jeff...you are awesome!!!
This is our second purchase at this store. Both times I have been shown exactly what I was looking for, had the differences fully explained, and felt absolutely no pressure to buy anything. Today I was helped by Mary Ann, who thoroughly explained everything in the process, as well as why each item is priced the way it is. I would highly recommend going to Mattress Depot.
Our experience at this store was great! Marianne was super helpful, really friendly and knowledgeable. She made sure to spend time with us to help us find the right fit for our needs, and were really glad we decided to take the extra time to figure things out! We found exactly what we needed at a great price, delivery was fast and easy. Super happy with our purchase!
My husband and I purchased a mattress at Mattress Depot in Bonnie Lake. Paul was extremely helpful and very approachable. We appreciated his knowledge as he was able to answer each of our questions. His skills at customer service were excellent and we purchased a really great mattress.
Eric at the Olympia store was super helpful!! No pressure, no upselling, just friendly, helpful service. We were in and out so quickly! They didn’t have the mattress we wanted at that location, so we picked it up in Lacey and the employee there was also great (I regret I didn’t catch his name). Highly recommended.
Jon, Paul and Brian are a Pleasure to work with! Great Value and Excellent Customer Service. Brian called every step of the way keeping us informed of our delivery. Love our new Mattresses!!!! Thank You!
Roger at the Puyallup location is not only very friendly, he is super knowledgable about all the products. He made this experience very fun! Would highly recommend having him help you. Also, the delivery man was very pleasant, professional and sweet! Great service all around!
Great place place to shop with very reasonable prices. They are extremely knowledgeable when it comes to your sleeping needs and will stop at nothing to ensure youre comfortable and satisfied. Bought a side sleeping pillow today, one of the best purchases Ive made ro enhance my sleeping quality. Thank you Mattress Depot!
Spent 3 months going back and forth between mattress stores, looking at different pricing and mattresses, talking with different Salesman. I had spoken with Lenny and Tim at Mattress Depot, as well. Lenny helped me through the process, taking my budget into consideration, too. Excellent customer service and a great value! I give Lenny and Tim, 5 stars!
JEFF IS AWESOME! Seriously, my bf and I couldnt have asked for a more friendly and knowledgeable dude. Never felt pressured into anything, and actually had a very pleasant experience! Something I never imagined possible when buying a new mattress. Now we will sleep better than ever before. Thanks again Jeff!
Love my mattress but did not receive the adjustable base that was advertised. My additional purchase of a mattress cover was not delivered and after 4 days still have not received it. Very disappointed.
We walked into the Lacey location after lunch just to take a quick look around. Eric and Marianne greeted us at door and helped us find a few options to try, and then... Just left us alone. For about ten minutes. It was fantastic. Im pretty sure they would have let me take a nap on those mattresses if I asked. They answered all our questions and we left with a bed, sheets, pillows, everything! I didnt feel any pressure, and now my wife doesnt either. Thanks guys.
My husband and I were on the hunt for a better mattress. Our old mattress was on the last leg. Mary Ann went well and above to help us find the best mattress for us. She took the time to educate us on the best mattress for us. Ensuring we know how to maintain our new mattress will last longer.
Amazing! I have no correct words to say. ....... Raymond. Thank you.
I went in Mattress Depot after having dinner just so see how much mattresses cost and possibly gain some knowledge on different styles of mattresses. I wasn’t 100% in the market for a mattress but after stopping by and speaking with Jeff I was convinced it was time. I didn’t know different sleeping styles affected the choices of mattresses to look at. Today was the first mattress I ever bought and Jeff made it comfortable and a breeze. I definitely would come back and recommend my friends/family to shop here
We had a great experience at this location. Jeff was excellent in every way imaginable. He was very personable, informative and helpful to my needs of having a comfortable, yet affordable mattress set. He wasnt pushy, and he didnt try to sell me something I wasnt interested in. Shawn & Roger who delivered our new mattress sets were fast and efficient. I finally replaced my 25 year old mattress set. I am sleeping better since I got my new mattress. Thank you Jeff!
Loved shopping at the Mattress Depot USA on Galaxy Drive. Great customer service, Mary Ann was super helpful. Clearly in the mattress business for a long time, she knew her stuff. If your gonna by a mattress come to the Mattress Depot on Galaxy Drive.
Great prices, nice selection and good brands. The sales person was very helpful and knowledgeable without hovering too much do we could take our time and select a new bed. We went to 4 mattress stores everyone was good. In the end I purchased here as it was $150 less than the others and a bed was in stock. Yay!
Weve just left this store and made a successful purchase. Jeff was very helpful and we tested multiple mattresses. He analyzes how you sleep (side, back, belly) and how well you align on each mattress for optimal support. Its difficult buying a mattress that youve only spent a few minutes laying on, but his input made it easier. Going in person is definitely better than online, especially for a mattress. Financing was quick and easy.
Great place. Explained what I was looking for in a bed and what my budget was and they set me up. Greatly appreciated them working with me. Friendly. Approachable. Let me have the space to think about my decision.Thank you,
So happy we went to this store!!! Jeff was so helpful with helping us find a bed that fit both of us just right! Maryanne is also an employee there who helped us also and she was super sweet and made sure we had everything we needed and stayed late to help us out!! This is a great store with WONDERFUL PEOPLE WORKING THERE!!! They care about the customers and you can see it as soon as you walk through the door!!!! THANK YOU JEFF AND MARYANNE FOR MAKING THIS A GREAT AND FUN EXPERIENCE!
Marie Ann was amazing. Super informative. Helped narrow our search. Got us a great bed within our price range. Probably the best customer service I have ever had!!!!
The wife and I jumped into bed here, no really we did, it felt great. As soon as we got home we did it again! Thank you mattress depot for saving our marriage!
I went to the Enchanted Pkwy location and was worked with Jared to find a new mattress. He was great to work with as he had a lot of knowledge about the different mattresses. He was pleasant, friendly and helpful. Its too bad your website didnt let me connect this to store he works at but I hope this gets attributed to the correct location. I have high hopes that this bed is the one for me. Thanks Jared.
Jeff is great! Real salesman. Shows you what bed will be best for you, and work with you and your needs. My husband and I have different sleep positions and needs and we got a bed that works great for both of us! The kids love it too we will definitely be back to get them their own mattresses!
We *love* our new latex mattress! Eric was incredibly knowledgeable and did a fantastic job guiding our choice. James and Travis delivered our mattress the very next day and were polite, professional, and efficient as can be. Thanks so much guys!
A man named Eric automatically made me feel at home. First he asked what we looking for (as any salesman would do). He separated himself by getting to know me and my family. I was very impressed with the service and the spot on delivery of all the functions and availability of all products. I’m no push over but he was personable enough to make me feel like my purchase was worth it. I will do business with him in the future. If this review seems generic it is not. I am just well spoken.
Had a great experience at Matress Depot in Pasco, WA. Bryan, gave great customer service.. He took his time to explain which bed/mattress would be good for me. And gave good deals.
Love our new matress!!! Didn’t care for the new pillows but Jeff and Ben were wonderful helping us with different ones and new sheets to fit the new mattress. This is our second mattress purchase and won’t go anywhere else. Excellent customer service!!! Thank you Mattress Depot!!!
Jeff is extremely insightful in finding the perfect bed for my husband and I. We both have different preferences on soft and firm mattress’s & found the bed just right for both of us. Financing is fast and easy as well! Will definitely come back after the lifespan of my mattress.
We had an amazing experience with Eric Horton at Mattress Depot. He made sure we found our perfect mattress and prepared us for any differences we may feel initially. We have had our mattress for a week now. We have had amazing results. Aches and pains we blamed on age hav subsided with our new Latex Mattress! We highly recommend this business, mattress and especially Eric!
I have to say we have been dealing with one of those rent to own places and it had turned into a nightmare, so my husband had seen a commercial for Mattress Depot USA and said lets just go see. We walked in and Eric the store manager was up and met us half way, great first impression. We told him our situation and he told us to go online and fill out an application. Went home did and went right back and got our bed the next day. It was amazing and like I said Eric was fabulous.Next day my son wanted a new bed so we went on line and he qualified 3 beds later Thanks for the wonderful service and I slept so great.
Eric, the sales manager, was amazing! He was patient as my wife and I laid on several beds in the showroom, and on two different occasions. He explained the difference between the many different models, offered several accessories, such as adjustable base, pillows, sheets, protector, and made sure to explain the warranty in depth. He was a pleasure to work with from start to finish and I will be back in a couple months to buy another bed for our son. Thank you Eric for making a difficult decision so easy. I am a customer for life.
Worked with Rose to find a bed that both my wife and I could agree on. She was a big help and we love the bed. Ask for Rose when you go looking for a bed, she will be helpful through the entire process.
I needed a bed for my son. I went shopping to other stores. I felt like Jason was the only real person. We joked about our kids, he understood the trials of parenting. Like I said a genuine person. He also helped with financial issue, and found the perfect solution. I would recommend Jason a Mattress Depot for all you sleeping needs. Sincerely Brenda Berchule
Jeff was awesome! He was attentive, professional, he listened instead of talking the entire time, above all he was genuine. I had been looking for a new bed and went to several other stores in the area with no success, I kept feeling pressured to buy something I knew wasnt quite right for a price I wasnt happy with. I came to Mattress Depot USA a little exhausted from the experience and Jeff was a breath of fresh air to work with!He really listened, he was so attentive and just easy to relate to. I suffer from chronic hip and shoulder pain. Sleeping is usually painful so I dont exactly get excited about it. He knew the exact right beds to try, honestly each of them would probably have been great but still he took the extra time to make sure it was perfect. After we picked the bed, he put me on an adjustable base and I fell in love! Its perfect to be able to change positions and relieve pressure from problem areas, elevate my legs or just sit up if I need to as Im waking up. The massage feature is soothing, you can adjust the vibrations to your preference.It seriously is life changing. Between the base and the bed I now look forward to sleeping for the first time in 8 years! On top of everything he had the best prices too! Thank you Jeff, you are my favorite sales person of all time! Im definitely telling everyone I know to come see you!
This store is not your average Mattress store...Its soooo MUCH MORE!! Customer Service!...To me is being greeted and helped as soon as I walk in the store. This store did SO much more than that! Mary Ann was AMAZING! She helped me get a mattress, box spring and frame that day for a better than decent price, she helped me load it onto my car AND we laughed and talked the entire time. This store doesnt just do Customer Service they want EVERY person to have the best experience buying a mattress with them! I will forever remember my experience in this store and will go back to them for all my mattress needs. Thank you all for your help that day. Oh and I got a thank you card months AFTER my mattress purchase about things we actually talked about! Phenomenal customer service! I am so glad I came in that day! Thank you for being amazing!
You wont find a better person to deal with than Bob. He really knew his stuff and answered all of our questions. Helped us a lot and we went to a lot of stores but none were as informative as Mattress Depot. We will be letting our friends know where to go when they are looking for a top quality mattress.
Went into the Mattress depot USA in Issaquah today and met a wonderful salesman named Kenn. Who was very helpful and knew everything there was to know about the mattresses. What a great place to buy a very comfortable mattress. We found exactly what we were looking for! So pleased with the help and our purchase! Thank you Kenn for being so helpful and kind.
Jeff was such an amazing help! I have never had someone go so above and beyond with my needs and there customer service. He helped find the bed that fit perfectly with my body and how I sleep at night, he let me test them out, and on top of that kept my options open! I would highly recommend!
I stopped in quickly to look for a bed frame for a queen size mattress before I ordered online, Rob was there and was friendly, knowledgeable and I was able to get in and out in just a few minutes with exactly what I was needing. Thank you!
Jeff and Mary Anne were great at understanding our situation with needing to purchase a bed for our mother as we place her in an adult family home. They so wonderfully and gracefully worked with my mothers financial budget. My sister and I are grateful! We also had a lot of laughs! Thank you!
Jeff was extremely helpful with getting my fiancé and I our new bed. He took care of everything for us and took the time to show us exactly what fit our sleeps needs best. We are very grateful and will be long time customers!Oh and they took care of our old mattress so we didn’t have to!
Great Experience!! Got a great deal on a bed for my son. Highly recommend this location. Go see Casey today! Thank you so much!
Gavin and Justin helped us pick out the perfect mattress. They were professional, patient, and nice! Recommend this place to anyone who wants to buy the best quality mattress.
Maryann is impressive. A store full of customers and just her! Wheres her help?! Other than that everything was great. Walked out with a great mattress, a frame that we dont need a box spring for, and a mattress protector all under budget!!! Maryann is knowledgeable, personable, and hard working. We went to Matress Ranch first and didnt leave feeling as satisfied. Thanks Maryann!
With Roses help (Pasco store), patience and knowledge I now have the most comfortable mattress. I appreciate the desire to put me in a bed that works for me and not try to up-sell. The delivery team were super nice as well. Yay for great customer service.
My husband and I went out to shop for a new mattress today. Our first stop was Mattress Depot. We had planned to visit 2 other stores. Mr. Horton was fantastic! Answered all of our questions. Very helpful and insightful about the technology of the mattresses. Steve and Dawn
Casey was very friendly & helpful in finding me a savings.
Great sales staff. Eric is very friendly and professional. Very knowledgeable and helped us get what we needed
My husband and I were looking for standard king mattress that would accommodate my preference for a firmer mattress and my husbands for a softer one. Eric, the store manager, helped us and he was very knowledgeable and helpful. We had been to two other stores and we were glad to have walked into Mattress Depot. The prices were reasonable, the store was clean, and Eric told us about the mattress recycling program for our old mattress which to me speaks well about the company. Overall, it was a great mattress buying experience and I would recommend them to my friends and family.
Our first-time experience with this store was remarkable! Buying a mattress, let alone the whole outfitting, can be a very daunting experience, but with Mary Ann, it was a breeze. She spent her time and abundant knowledge of mattresses and peripherals with us and made our transaction painless and easy. We are very happy with our purchase and our newfound relationship with Mattress Depot and can sleep peacefully knowing we got a great deal!
I wanted to get a bigger bed. Before purchasing my new bed at Mattress Depot USA Lacey I shopped around mostly online to check prices at various stores. I explained to Mary Ann what I was looking for and after only a few minutes she directed me to a specific mattress type and that was it. Mary Ann took time to answer all my questions and even compared prices of the mattress at other stores online so I would not have to run around town looking for the best deal. My mattress is great and very happy with Mattress Depot USA in Lacey.
Jeff was GREAT during our mattress shopping experience. He was very friendly, knowledgeable and professional. Made our visit very pleasant and the sale process was quick and smooth! I will make my future mattress purchases here. Highly recommend Lacey Mattress Depot!
Weve been shopping around for a bit, and their prices and selection have been the best by far. Mary Ann was just great. She helped us really narrow down our picks to what worked best for us (I have fibromyalgia, so the right mattress is important) and then worked with us to meet our financial needs. I highly recommend them!