Great service & they even gave me loaners while my hearing is being fixed. Very pleased all the time with their service!
Very impressed with the whole process. A thorough hearing test and explained all of the parameters. Shaun is a credit to your company.
Professional, compassionate, personal Customer Service. A extremely well run business.
Shawn Huffman was very thorough in the hearing test he performed and explained in detail my results. He also explained the differences and updates in the newer models and what they can do.
Great services and vert friendly.
Fast, friendly, and professional service.
My 93 yr old mother broke a wire on one of her hearing aids - I called and they had an appointment that afternoon - Shawn replaced the broken hearing aid wire and then tested her hearing - but - in the process, he discovered that the last place where she was tested (COSTCO - also where she purchased them) had actually programmed them backwards - much to my disbelief, he said it wasnt the first time hed seen that happen - go figure ? Thankfully, Shawn reprogrammed them in a matter of minutes - but the real shocker was when he said there was no charge - and wished my mother a Happy Birthday - hed apparently noticed on her chart that her birthday was the day before - Shawn is definitely our HERO and we will be referring every one we know to his Lady Lake office !!!
Awesome service by everyone there. Always helpful and informative.
Great staff, great place!