Don’t buy a washer or a dryer at HOME DEPOT I bought a set and the first day it did not work had it for 7 months and it still don’t work.will not buy a nail at Home DEPOTVERY DISAPPOINTEDBrought this washer in January, by March it was broken.In 3 months we have had several major parts repaired, now the motherboard is out we have been waiting on it for about a month. I have to go to a laundry mat 3 times a week. I’m taking care of someone that is elderly in my home and I desperately need my washer to be fix. I bought a Maytag because I believed in the brand name and history for being the best, but it’s been a totally disappointment. It’s already paid for and all Home Depot could say is that” will fix it for the first year because it’s s under warranty.” I went there to buy a Samsung, the sales person convinced me to get a Maytag because Samsung parts were not available. It is the same thing that happened with Maytag. I haven’t been able to use my washing machine since March and I’m still promised that the part has been expedited and will be there as soon as possible. All you get is apologies.The first time my washer was repaired it was doing some functions that it was not doing before it got broken, ( agitator wasn’t working)so evidently the washer was defective to begin with. Then the repair man cut the water line by mistake and had to wait another month for that part to come in. I will never buy another major appliances from Home Depot or Maytag/Whirlpool. It’s 5 months now . It’s a very stressful situation. My old washing machine was a GE, it work for 20 years + I wish I could have it back. It would’ve been easier to fix. I would Not recommend buying any appliances from Home Depot and all. Buyer beware! It’s 5 months Now!!

You have better luck fining a needle in a haystack vs finding someone to help you. Most of what I needed was out of stock as usual.

The return cashier should be able to check someone out. The Home Depot in Hattiesburg, MS the return desk they take returns, and they can check you out. Some customers are not able to walk that far to another cash register.

Had the Generac GP 6500 piled up the day after Hurricane Ida. NOOOOOO waiting.

Yesterday, my wife and I stopped by to purchase a mini-fridge.We found what we wanted without any problem.... or assistance from the 3-4 employees who were apparently entertaining themselves by telling stories and passing the time.Weve always received very good service in the past, so this was kind of surprising to us that no one who saw us walking around even bothered to come say hello and ask if we needed any help.The thing works fine, but when I was unboxing it, I noticed that it has a small dent on the front door which does not seem to affect its utility.Ill tolerate the dent as I dread the thought of going down there to try to deal with these people after my experience yesterday.

I called on a Saturday (today) to find out if there was anyone there that could key a lock, as I was about to drive an extra 10 miles out of my way to purchase one. I was told that there was NO ONE in the store trained to key a lock today... not even a manager. What happened to cross-training employees? Seems like a manager should be able to fill in, but I guess my expectations are set too high. I used to work at a home improvement store that didnt have the traffic that this store does. At least we had people in other departments that could fill in... including managers.

Meh. The only way I can find anything is by using the app. I have been disuaded more than once by staff when I already know where the thing is. They are trying very hard during the pandemic. The personal enthusiasm is appreciated.

We purchased a LOT of wood. New we needed help loading into the trailer. We asked before while we were shopping and when we checked out. Workers said yes. Told them when we were walking out of store to go and load. The guy watched us do it. NOT HAPPY!! IM a cabinet builder, I shop here a LOT.. makes me rethink this..

This location for me has always been clean and well organized. The staff is always helpful and will even go above and beyond to not just tell me what aisle Im looking for but to even walk me over there and help me find the specific place on the shelf. today I went to do a return of some lumber that I didnt end up needing and they helped me unload it out of my car and bring it inside and the return was easy. I didnt have my receipt but they were able to use my debit card to pull up the receipt which I thought was a great feature. Its a super convenient location and Ill definitely be back for more projects in the future.

Loved 💕 my latest visit there.☺️ Customer Service WAS Awesome. One particular worker at the door, had me practically in stitches 🤣💓 with Laughter there. I hope to meet him again. Truly. Id go just to say, Hi! to That Character!

Great variety of products and awesome location but customer service was not good.

Damage zéro turn came in notice it later on during the week never call about it ...already know they want do nothin wish I would of check it before leavin but it was raining...notice it after I cut yard days later not à happy customer they damage pack it

I love to just walk around this store when I have nothing to do

I was able to fine what I needed and check was quick.

Very easy location of materials and friendly staff with competitive pricing.

Was accused of stealing and wasnt sure would not let me tell him what happened and police were worse

Decent location, I used the online website to show me where my item was at. Fast and friendly service.

Had better selection and even had live cashiers. The kind of cashiers that walk, talk, and breath. Did not have long checkout lines. Made much better day for me.

In and out! Always easy to navigate...floor hands were very curious and all wished all the males happy fathers day....LOL, not a father...but all good

Mrs Lori Courville (shes at Evangeline Thruway location) has the best customer service attitude. She was great and went above and beyond for me. Wonderful experience

For ALL your projects whether DIY or for customers, Home Depot have alot to offer as for quality products.

Their staff is hard to find when you need something plus they dont know the products which is huge deal when working with these places. The employee in the lumber section didnt even have a tape measure. Then the lady in flooring was not only helpful but told me to order my stuff online after she tried to charge me 50.00. They need to revamp and train employees better.

Went out of their way to help us and also greeted us when we walked in.

Walked in to to buy a ceiling fan. Paid for it. Walked out. Fast and convenient.

Ms. Alina was very polite and helpful, answer all my questions.she sat me down went on computer, tried every option available to help find the product I was searching for.i am very satisfied with the service.will surely come back to that store.

Very bad experience with the Home Depot, worked here for several months and came to work every day. Was forced into a position that went against my availability by a supervisor that had been trying to remove me from his team since my second or third week on the job. Over the next several months I was constantly told I was not meeting unwritten expectations by upper management while doing my job every day. I was always assigned freight that required me to walk on average 4 miles a day while the rest of the crew was allowed to choose their departments or assignments. When asked if I could work where I was comfortable I was given another lecture on the unwritten Home Depot expectations. There were no job aids listed anywhere in the store where I could find these expectations and compare my performance to them. I would be consistently blamed for bringing down the team despite working my side of the line alone more than usually while the other side had at least 2 people on ample occasion. Several employees were harassed until they quit by the supervisor. Most employees used earpieces while they worked or cruised through the store with a Bluetooth speaker. I was constantly told that my ear pieces hindered my performance but had never witnessed anyone else receive the same warning. Overall very unprofessional management and very poor communication. Do not recommend working here, you’d have better luck working for Lowe’s.

Found everthing I needed. And had good service. And also had pleasant greetings.

Great staff got a great cordless fan!

One of the better Home Depots Ive been too. Friendly staff who are willing to help you find what youre looking for and get you in and out. Ive been to stores where you cant find anyone but thats not the case here. Staff is always available and ready to help out. Check out Lanes have been well staffed every time as well.

Picked up some self tapping screws .

Got plenty of help when I asked

Great customer service, unlike Lowes.

Rental: dump trailer. Lady was very nice and helpful. The only thing he was when we brought it back we were told if we returned early we would get that day off the rental charge.. Never happened. Otherwise, pleasant experience.

Wonderful place to get your house materials as well as your garden needs

My visit to the Home Depot today couldnt have been any better! The staff was very knowledgeable and helpful! I was able to get everything I needed and they helped me load everything into my vehicle as well! If I could give 10 stars I would! Im very grateful for everything!

I was shopping for specific items. The only place I was able to get any assistance was in the paint section. Home depot usually does much better than that.

I really rather Lowes better prices and selection, products are more organized and easier to find and always someone wanting to help

Home depot off of I-49 has everything you need and is a great store with some good staff, But outside home depot you can by weed and pitbull puppies too from all the homeless people walking throughout the parking lot. Sometimes you can witness shop lifters running to the ghetto out back.

My only problem is with the homeless people hanging around the parking lot asking for money. Yall need better security on the outside parking lot. They can cause a big problem for your store.

My go to for all my home repair, or spruce up jobs. Not to mention, a great garden section!

Checking out in the garden center today was a horrible experience. Her name is Wendy! I understand a lot is going on right now, however she not only picked her job but she decided to come in to work today. She slammed her scanner down to go and get a price check on the item I was checking out. At the end of my transaction I told her I hope she have a better day because clearly today wasn’t her day. We go into this store to spend money have to receive great customer service and that is not what we received today.

Wanted to pay for materials at store and have someone pickup later. Would not do. No customer service.

My most recent visit the staff seemed a little more helpful. I actually had a female employee walk me to where the Allen wrench set screws were kept. I was left to my own to try and figure out the best fit and I got to small, so ill be back to get the larger size.

Friendly staff, not to eager to helpful but they do help.

Another place to go spend money on painting equipment

Outstanding customer service. So much better than Lowes

Very clean and organized. Not crowded. In and out..

It was all good I was just disappointed they no longer carry African violet pots, which is why I went

Customer service very polite

Good price great

It was hard to find assistance from any employee.. I must of walked the store 2x before I was able to find somone to help me. Being physically limited, its very important for me to have help. Ill try another location next time.

Great place really helpful people there

I called to get a quote on metal roofing, Never got a chance to speak with anyone about it.I was on the line for at least 10 minutes, and when someone did answer they would transfer me to the pro desk as they call it. In total of 7 times... I then just hung up because I needed to go to work. Their customer service is awful..

Poor customer service desk. They REFUSED to replace a craftsman hand tool with a HASSLE FREE guarantee.

Customers service was excellent.. Afro-American women with the triangular parted braids was very helpful with a positive attitude..!!👏🏾✊🏿💪🏿

Always have what u looking for

My husband loves this place and I love their plants! People are nice and helpful!

Today, my needs were minimal (dry firewood, charcoal fluid, keys, & oh yeah, starter fluid), but that didnt stop the staff members from delivering helpful, courteous, friendly assistance from the time I entered the store to the moment I exited the store. I really appreciated the placement of the firewood (outside of entryway) It made it easy for me to really make a quick dash to get the necessary items I needed especially because I had my elderly mother in the car & I know she would get antsy if Id be gone for what would seem too long for her ailments To think about it, Ive been on several occasions whether the store was crowded or not, Ive been helped within a reasonable amount of time. Thanks to all the members on staff at the Evangeline Thruway store. Keep up the Great service.

No carts in the store no one getting carts no help inside the store

I was just at this Home Depot and forgot my mask. I went inside anyway because I knew they sold masks there. I would just buy a package of masks. Put one on and continue my shopping. Upon entering I found that this Home Depot has a table out front and is giving away masks and sanitizer to its customers. Although I did not find what I was looking for, I bought some light bulbs to help offset their costs and commitment to their customers. Besides, I can always use more light bulbs. Lol 😆Thank you Home Depot

Great variety. Still helping the Home Depots business. Sheetrocking, and sanding. Appreciate it.

Will definitely go back instead of the blue box store because I had a ton of help from the time I walked in compared to the blue box store where I didnt get any help at all and nobody knows what you asking about when you question them.

Staff are friendly and knowledgeable!

Home depot is always way more knowledgeable in every area over any other home improvement store.

I have been to The Home Depot on a few occassions. Most often i walk out without buying anything. Today..the fellow at the entrance made me laugh.. Really nice guy..looking forward to my next trip back to that Home Depot.

Dont go to this store unless you want a snotty attitude helper

Would have given a 5 but not enough clearance items

They are always having GREAT SALES... And the workers are so GOOD and FRIENDLY to the CUSTOMERS!!!Hey Nellie my lilfriend...

Love homedepot

Rude employees, broken equipment and nobody even asks what type of project Im working on... Also, apparently nobody knows how to operate the customer cant touch key duplication dinosaur. The Ambassador HD store has a do it yourself key copier machine so that I dont have to stand around and waste my time trying to get a door key copied, when I could have just as easily pushed the same dang buttons he/she did AND I get to avoid all the unnecessary questions copying the key myself.

The people employed there are without exception are courteous and professional, making it less difficult to separate from your coins.

Garden department very helpful

I went for a sheet of plywood $61 thats crazy is price gouging

Fast service and easy check out with a pretty good selection where you can run in and out without delay.

I visit Home Depot at least 3 times per week always have had positive experience

Ive spent more money than I care to think about here, nice staff, nice facility.

Best place for all of your home improvements.

Nearly every visit is one that leaves me knowing Ill be back and my business is appreciated!

Great customer service

Great staff

GREAT place for YOU

Very good experience .they had good customer service..and the product I needed

Its actually one of the better Home Depot that Ive seen and with the mask situation right now theyre actually good enough to go ahead and provide masks for the people coming in and the service is always really good and surprisingly enough there wood is usually straight

Nice store but they need to start stocking roofing shoes, and steep roof walking safety gear. They dont even offer it.

Great organized store with amazing helpful staff.

Loved it friendly people helped us out the employees were very nice calm they were willing to help you unlike other places

I placed my order online. I was texted that it was ready. I drove to the store for curbside pickup. When I drove to the loading dock, I was told, We are pulling your order now. I was unhappy that I would be delayed while the staff was loading the 12 sheets of plywood. After I waited a while, I was told the store did not have any of this plywood. I was unhappy that I had paid for it and now have wasted a trip, as well as the time waiting. They refunded a credit to my credit card, but this is poor management.

Very helpful and friendly workers!

Great assortment of Tru fuel for chainsaws, and garden tools, plants, and mosquitos killing lights, generators, wall mount air conditioners, etc.

Mark was excellent salesman, thanks for all your help 🎉

Horrible service. Was told to reference the website for stock instead of expecting an associate to assist with us large appliances.

Awesome. Very nice people and helpful.

Always have what I need when I need it

Very clean and well kept. Their customer service is great and always available!

Find everything you need for your home.

Its easy for me get IN and out when I need something quick and the price is good I like the service I get from them

Today staff wasnt friendly at all I usually go every 2 weeks for filters and swap out my Kentwood water bottles.Today no smiles no where even though they have mask on you can still feel it walking in they dont want to be there.Neither I boo last time going here.

Masks not enforced. (Must be more about the money)

Good clean store and friendly patient staff that is always willing to offer help

Great employees and helped me find what I needed