First, I would like to say that this is my first time posting a Google review, however I wanted to share my experience. On 10/26/2021, my husband and I purchased a Dodge Charger Daytona. Mrs. Tiffony was amazing! She was very attentive, professional, and friendly from the time she walked out to greet my husband the evening before until the next morning when we purchased it.The finance manager, Mr. Drew, was great as well. He was very knowledgeable and down to earth. He answered all of my questions about warranties and interest rates, etc. The entire process only took about 2.5 hours and was one that we will always remember. Thank you from the Tate family.
Ive never bought a car through a dealership before and I can honestly say this was an amazing experience. I was so nervous to make such a big commitment but the salesman, Harry, made me feel a lot less anxious. He was more than happy to answer all of my crazy questions and made me feel like we were old friends. I would also like to say that Drew, in finance, helped me so much. He helped me understand the whole process and really made my whole experience enjoyable and a lot less nerve wracking. I am absolutely in love with my car and I have them to thank for it.
In all my years of living and buying cars I have never had a car buying experience that I would describe as truly AMAZING. Not only did Brian reach out right away, the entire process took less than 30 min over the phone. Brian and Cory honored my request for multiple images, videos and conducted additional research to answer my unending questions AND ontop of everything else, after a long days work Cory drove the vehicle down to Texas the same day!!! Cant make this stuff up. I wish I could say more but the process was so simple and easy. I fully recommend and will definitely find any reason to use them again in the future.
I got an awesome deal on my 2016 Subaru Crosstrek, I absolutely love it! Cory, my salesman, was great. He answered all my questions, even the dumb ones, and he never tried to push me into making a purchase, which I really appreciated. All the employess were friendly and knowledgeable. Over all, i was very happy with my experience at motor city.
Harry helped my lil bro get in a new truck all while dealing with our two kids! All the staff there were nice to our kids as well and very accommodating.
We traveled all the way from Florida to make a deal with Mark and the guys! They are not pushes and will talk via email text and of course phone call but they worked with us with the Trade in and always made us feel comfortable! Brian was the guy we did all the paperwork with and he is hilarious!! We will be back for a motorcycle or side by side !! Great people to do a deal with!
First of all let me give credit where it is due, hats off to Mr. Harry Dural he was extremely attentive to my needs and worked non stop staying in communication to ensure I drove off in the car perfect for me and my family. I highly recommend Mr.Dural for any sale inquiries, satisfaction guaranteed.
This place allowed me to follow my dreams and purchase my first sports bike and the process couldnt have been easier. Thank you to all the guys at Motor City. I believe Ill be back!
Thanks Motor city and salesman Jayson Thomas. I left with the vehicle of my dreams. I love my Volvo. I highly recommend anyone looking for a vehicle go to Motor City, Lafayette; ask for Jayson or anyone available they won’t let you leave without a vehicle!
Excellent customer service! Big thank you to Jonathan, Tra & Bryan for making our buying experience so easy. They were all very honest, helpful & so nice to work with. I would definitely recommend Motor City to anyone in the market for a vehicle.
We had a real good experience with the team at Motor City. A casual atmosphere with professionalism from the entire team. Felt no pressure and their willingness to work out a deal that we thought was reasonable and fair on both sides with a handshake. A big thanks to Jon, Tra, and Brian for all the help along with the rest of the team.
Customer service was an A+! Tiffony n the Motor City crew made my experience a very smooth one, and also made me feel like family from the second I walked in the door. They answered every question n were more than willing to help even after the sale. Other dealerships should take lessons from the Motor City crew!! We will definitely shop there in the future.
Jean Paul has a heart of gold and goes above and beyond in helping get you in the vehicle of your dreams:) I highly recommend anyone who is searching for that perfect vehicle to give him a call 📞 you won’t be disappointed!
Tiffony made buying my car so easy! Great family friendly environment! Went over and beyond to make me and my son feel welcome. We got the exact car we had been looking for. We love our new car and Motorcity♥️
I had a very positive experience at Motor City. They traveled to meet me at my house with the vehicle I was interested in. Took a test drive with Harvey, the sales person. He was polite and very sweet. Answered all my questions with total candor. Very refreshing ! I fell in love with the car and went back to the dealership and purchased it ! Everyone at the dealership was so helpful and kind. Explained everything to me fully. These folks are lovely to deal with. Worked with me till I was satisfied with my purchase. I recommend Motor City to anyone that needs a vehicle and wants the experience of buying one to be a pleasurable and cost effective experience. I will definitely tell everyone I know about them !
Chris Leblanc made my car selling experience very hassle free. He was very pro active in regularly calling me and enquiring about my vehicle and setting up appointment and answering all my questions. I was inside out in like 15 min with check in my hand. Thanks chris you made my car selling experience really easy with motor city.
Wonderful truck buying experience I recommend them to anyone . Excellent job motor city keep up the great work!!!!!! And they gave an awesome offer for my trade I was very shocked!!!! Y’all stay blessed!!!!!
Bought a bike from Cory and Brian. Very friendly and helpful people!
Christopher and the staff at motor city were awesome they really listen to what you want and won’t try forcing you in anything just for a quick sale these guys are great!!!
Great staff and very friendly service. They will work with you to make sure you get what you need.. Our salesperson was Chad... Great guy and very helpful.. Go see Chad and get into that new ride.. I plan on going back to Motor City when im ready for a newer truck.. You will not leave disappointed.. Thank you Motor City!!!
I love them they help me out with everything and I love my ride🤩🤩
Had the pleasure of meeting Jean Paul, Mark, Harold and about half the staff at Motor City today.My son and I were there just to sit in a specialPersonal car not for sale as a favor and were totally impressed with everyones attention and assistance. Definitely recommend thisbusiness !!Thank you!Robert & Robert Lawrence
I had a great experience with Motor City. Andy was quick to respond to my inquiries regarding a motorcycle I saw in their inventory online. The dealership was an hour and a half away so he and Sherri worked with me over the phone, got me a great deal, and was ready for pick up when I got there. Highly recommend!
Josh was excellent. I have bought over 40 vehicles in my life and he is by far the best I have dealt with. People skills are off the chart. It’s like dealing with an old friend
Don’t recommend. Simple as that.
After Hurricane Laura we were unable to live in our home and lost our camper, my husband and I went to Motor City with a recommendation on a camper big enough for myself our 6 children and my mother to live in until we could make repairs on our home. This camper has been a problem from day one and I feel there was knowledge of some of the issues. We are still not back in our home and now have a camper that is not safe to live in either. Very disappointed in the integrity of the Salesperson we trusted.
Can not say enough about the awesome people that work here! Go see Brian he is amazing!!!!
Don’t ever buy a vehicle from this place service is trash all they do is lie and they vehicles break down everyday I repeat do not buy from here
We liked Motor City and Jausha so much we got a second vehicle. Since we live two hours away, they delivered the vehicle, had paperwork ready to sign, and took the trade in for a quick and seamless process. Highly recommend them!!
Nice people but not honest.
Jon was a big help. It was a learning experience for me and him on motorcycles but he was sure to help with the knowledge that he knew. Communication is key to why I’m giving 5 stars. Every question I had he gave the answer best to his knowledge. I appreciate you Jon. Thanks for all the help!
Mark Campos is the man! Great service and beaucoup different selections.
We recently purchased our third vehicle from JP and his team! Although he’s my nephew, he has always won our trust because of The stellar business he runs! He’s the real deal! We drive from Texas and won’t shop anywhere else! So proud of you!
The staff is upbeat, friendly, knowledgeable, and eager to help. The building is clean and inviting, and the inventory is fantastic .. !! I only wish I could afford everything on the lot .... Thanks motor City for helping me get just what I wanted and without a huge note ... !!
Josh was a pleasure to work with. Easy to talk to, and great to negotiate with. Would highly recommend working with him, when you are purchasing your car!
Very good people really appreciate the talking whit colby campbell
I dealt with Brian at Motor City and I can not even put into words how much I would highly recommend him to anyone looking for a vehicle! He was never ever pushy, always there for me with any questions I had and truly helped me out. I was looking for a vehicle for my son to be 16 year old son. It’s stressful looking for a used vehicle that you can trust to put your child in. I had a vehicle to sell and after going to many dealerships and hearing their offers, Brian gave me more than anyone’s else offered. From selling my vehicle, he brought me 30 min out of his way to another dealership to get the vehicle I found for my son. Brian didn’t have any on his lot that I was looking for. Once we got here, he checked the vehicle out, test drive it with me and told me his honest opinion of the vehicle. He spent the whole day helping me out and always made me feel like I was the only customer he had. I will forever be grateful to him and his honesty. The car buying process would be so great and easy for everyone in life if every dealership were to be blessed enough to have a “Brian” working for them. I didn’t buy from them just because they didn’t have what my son wanted but he went above and beyond the sell of the truck I bought from another dealership, even helped me out days after with questions I had.Brian, thank you from the bottom of my heart! Five stars are not even close enough for you!
I found this bike on Facebook market via Motor City.. it plugged me in with DJ Kimble! Ask for him when you go there. A-plus experience all around. By far one of the easiest buying experiences ever. When searching for anything again. Will defiantly give him a call. Thanks again brother!
Motor City is the best! Brian truly cares about his customers and will work with you to get what you want. The whole team is very friendly and made the buying experience quick and stressfree. Would definitely recommend Motor City to anyone who wants good customer service. Best buying experience EVER!
This is my third review of this place . I purchased a 2009 Nissan Murano on April of last year, and I must say since the purchase Ive been going to get repairs all most every other week. The owner reached out once, of course over the phone, because hes never there, said he would do his Best to help, but of course when he did it was to say that I brought it AS-IS, so they are no longer going to help, because I refuse to take down review! Im not taking this anymore and Ill continue to express my concerns within this matter. Just know even with an extended warranty, as is, means just that, AS-IS. Im sure I wont be the last person to go through this, and its a sad thing. Im stuck with no vehicle, and ofcourse, dealing with workers comp and doctors visits, its important to be able to get around . I just wanted to say THANKS for nothing, because I had full trust in you guys, just like you should of had faith in me, by switching car out, and personally financing meTHAT would have said alot about your dealership, especially since I put 3500 down.
I have to say Im very disappointed in the tire mounting service had them mount and balance 4 tires and put 4 new tire sensor in and 1st I drop the car off at 8:30 and job wasnt done till 2:30 that not the problem the problem is the car went into the bay at 12 and took 2 1/2 hrs to put the tire on and for them the brake 2 of the new tire sensor that they put on i have to say this is the last time I do service here thanks again got me have to replace 2 of my new sensor if I would of known this I would of did the job myself
Thanks so much to Mr. Bradley and Mrs. Sherry go being so determined and patient my wife and I today. This purchase has been going on for a month now. Big thanks to motor city for making it happen. Great service!! Thanks so much
Brian provided excellent customer service. He was honest and timely. His follow up was the deciding factor with our purchase. The owner was very friendly as well. Keep up the good work guys!
We bought a 2009 Chevy Tahoe and we had our issues but motor city took care of it no questions asked Burt and Sam took care of everything I was having issues and made sure everything I asked was taking care of. Brian was an awesome sales and helped us find the vehicle we wanted. As of now I will consider getting another vehicle from do to their customer care and their determination to fix the issues their customers are having. Thank you Burt and Sam for sitting down with me and hearing out my issues. That shows respect and has made me want to come back. I Greatly appreciate everything!!!
Bought a ram 2500. DJ Kimble went above and beyond to help me get the truck. Fixed any issue I had, stayed in touch and made the buying experience flawless. Highly recommend going to see him for any thing on their lot!!
Sales person DJ Kimble was very helpful with my purchase. We very much enjoy our 2015 Buick Enclave Premium. Infact the whole crew at Motor City was absolutely awesome. Thank you so much and God Bless.
I found exactly the car I wanted on the internet. When I called Motor City they gave me Bradley and he took good care of me. We spent 2 weeks getting the truck repaired and Bradley kept me up to date. Other buyers showed up but Bradley kept me at the front of the line. I had to drive over 600 miles to get the truck but I could do it with confidence because Bradley kept me posted. When I got to the dealership everything went quick and smooth. The paperwork was easy and I drove away happy. Everyone at Motor City was friendly and helpful. I got to eat some good Cajun food, make new friends and get the truck I wanted at a fair price. Thanks!Ron Flake
Employees are very nice and asks a lot of questions to find the right vehicle for you
I’ve had a great experience today at Motor city today with Brian. He put me in a good, reliable car for a good price! Customer service was great ! Can’t complain!
Absolutely amazing people! Mr Al and Bri helped me so much! They did a great job of helping me get into my new car! I highly recommend motor city to anyone! Great selection at great prices! Will definately be going back to get a truck for husband soon! Thanks again guys!!!
DJ took good care of us assisting the purchase of our motorcycle. They had some nice bikes there. I would recommend checking them out.
Amazing experience, we drove all the way from Texas to get a car here and it was totally worth it! Darla was a great salesperson and helped make the experience memorable. Nothing bad to say at all.
Amazing service! Andy was a big help and actually cared about me. Quick and fast. Not a pushy salesman and very honest. Highly recommend! Come check it out you will not be disappointed.
I am very satisfied with Motor City!! The staff treats you like family!! I bought 2 cars and my mother in law bought 1 and I would recommend Motor City to everyone!! Thanks again for the GREAT service!!
Huge shout out to Brian LeDay and Jeff Eatley! Brian worked magic on our deal and not only did he go above and beyond, he and Jeff drove 3 hours and over that super long bridge just to deliver the truck. I never dreamed I’d make such a large purchase without even looking it at before I said yes. These guys handled it all and made it so easy! Thanks again, guys!
Great team, no pressure, great trade in value. In buying my next car here.
Great customer service and environment you dont get that big dealership pressured feeling
We came in for the GMC Acadia, DJ was very helpful discussing the vehicle info with us after hours and all! DJ made the buying experience a great one! Highly recommend DJ for your next buy!
I bought my second vehicle from Motor City. And they’ve always treated me like family. Burt, Andy, Bradley, Sam, and Darla are all amazing. These guys are really good people selling great products. I’ll always deal with Motor City.
Thanks to Mark Campos for my new car. Really nice guy. And they all were very nice and awesome people I recommend them when you are looking to buy a car. 👍
I had a great experience at Motor City. My salesperson was Brian. He was professional and friendly. He promptly returned my calls and answered my questions. Ms Sherri in finance was very nice and got me in and out with my new car.Thank you,A Happy Customer
All around great customer service! I love my car! If you need a vehicle contact Bradley! He made sure we got exactly what we wanted and he went out his way for us. Great place to buy a vehicle!
Excellent Customer Service!! I will recommend Motor City to all of my family and friends!! Brian Leday sold me an amazing vehicle that far exceeded my expectations!! They are very different from your average car dealer. They care about the customer during and after the sale. I would recommend them to anyone!!!
Just bought a Mercedes from here and we absolutely love it! Mark is amazing to work with and the staff was great! We will absolutely be back for our next car buy.
Saleswoman was awesome. Vehicle runs great.Ran into a little stress with minor contract details after purchase, but was eventually amended by the owner who was willing to jump through hoops to help me!Excellent recovery. Very appreciative of this customer service.
Me and My Wife Had A Determined Salesman Named Cole Who Wanted To See Us In The Vehicle We Loved & He Didn’t Stop Working Until We Drove Off The Lot In Our 2011 Fully Loaded Gorgeous Acadia SLT! Keep Up The Aggression And Good Work Cole We Gladly Appreciate Ur Help Throughout The Time We Were There!! Thanks Again Cole From 2 Satisfied Customers!!
This team is simply amazing. Jess & Mr. Tommy went above and beyond to make my family car purchasing experience one of a kind! Most of the deal was done over the phone since we live about 45 miles away but when we arrived Jess had the keys. Mr. Tommy had the numbers and we were good to go! The deal took place on Friday and we drove off with our new vehicle on Monday. Im so thankful for the extra personal touches this team puts on each sale. I have no problem spreading the awesome experience we had with this company. Again we thank you Jess for all your hard work! She is the most patient human being EVER!!!
I had a really great experience. They are very welcoming and friendly. I’m glad to be part of their family. Darla was an amazing person and was able to help in every way she could.
This was a super easy car buying experience. Cole was great to work with and got us a great price on a Ford van plus more money on our trade in than other dealerships. I highly recommend you check them out.
I found a vehicle I was interested in online, and was promptly contacted by Rachelle at Motor City. I was blown away by her effort and personalized response in answering my every question about the truck. Within about 30 minutes of making contact, she had emailed me a personalized video of the truck answering all my specific questions. I was blown away! Rachelles attention to detail seems to be indicative of the quality of the entire Motor city team. The finance manager, Sherri, was also very helpful, and answered my every question. I will be back when I shop for my next vehicle!
Motor City had the exact vehicle I was looking for and Andy andSherri did everything possible to make it mine. They were so easy to work with, very knowledgeable and made the purchase process a pleasant one from start to end. I would give them a 10 if I could. This is the place to go to get your next vehicle. I hope they have the vehicle I am looking for the next time am in the market for one and I would be more than happy to drive the 424 miles round trip to deal with them again.
Bought my first boat from Motor City and I couldn’t be any happier! Andy Reed was super helpful and persistent on getting a deal done that suited what I was looking for. A unique dealership in Lafayette, LA with a staff that’s truly passionate about what they do. Thanks for the great experience!
This review is for the service department next door, formally Bayou Garage. Husband and I were traveling with rv to Florida when our headlight stopped working. Discovered a wiring issue. Troy, Josh and mechanics did a great job getting us back on the road in no time for a very reasonable price. They welcomed our rv and 10-month old monster-puppy. We didn’t even need to unhook our trailer. Thank you Motor City!!!
We were interested in a Chrysler 300, Bradley at Motor City gave excellent customer service and in a timely manner. When it comes to buying a used car I want all my facts, details, and questions answered up front before I sign anything. He executed every question and concern I had and worked with our budget, I don’t let up easily but he remained professional and wasn’t pushy at all throughout duration of securing the sale. I recommend visiting Motor city and requesting him for your next used car purchase.
This review is for their service center. BAYOU GARAGE SERVICE CENTER💎💎💎💎💎5 DIAMOND SERVICE 💎💎💎💎💎!!! Mr. John, who manages the companys Facebook page has EXCELLENT COMMUNICATION & CUSTOMER SERVICE SKILLS😁❤😁❤. The mechanics are HIGHLY SKILLED & KNOWLEDGEABLE👨🏽🔧👨🏾🎓. They get to the ROOT CAUSE🚙⚠️ of your mechanical issues and they do not string customers along. BEAUTIFUL FACILITY🏭, nice clean waiting room & bathrooms🚽. GREAT/FAIR Prices for service ❤💵❤💵. SUPER FRIENDLY employees. I met a total of (4) of them and they were all very friendly😁👍🏽😁👍🏽. I would HIGHLY RECOMMEND THIS SHOP & YOU CAN TAKE THAT TO THE BANK!!!
Amazing sales people. Andy helpful in assisting me in finding the perfect car. I couldnt be happier !!! I absolutely recommend this dealership. Amazing service where you feel like you are a customer and not just another car buyer 👍👍
Nothing but pleasant experiences here. Service department has been very helpful with warranty work after the sale. Great selection for a wide array of price points. Relaxed sales staff. Go buy something from Mark.
Bradley and Mr. AL WERE GREAT ! They worked hard to get me the price I needed. They were kind and courteous. Miss Sherry was nice and friendly. My daughter-in-law bought a vehicle here and they treated her well,too.
Looked all over Kenner, Metairie, and Baton Rouge, but I’m glad I ended up here. As a female it’s not always easy to find straight forward salesmen. Brian was excellent and honest, even with the less then favorable answers. They worked with my unique credit situation and even gave tips on using this to best impact it. And on top they offer a warranty and straight forward resolutions if a problem arises right away. I would strongly recommend this place!
Thank you for the professional service from the finance department, ( Sherri) and our sales woman (Rachelle Buckley) we purchased 2 vehicles 2 great deals i recommend Motor City for your next purchase. They both were very helpful!!!
AL and Sherri at motor city are awesome. Was in and out in an hr. Worked with me to get me exactly what I wanted with a very little note. And that was after just 6 month of being out of bankruptcy.
Great place to do business. I drove over 2 hours to get a vehicle. Bradley and Sherri did everything they said they would and had all paperwork ready all I had to do was sign. I highly recommend this dealership. Wish there were more than 5 stars I would give more.
I am so impressed and I haven’t even bought a vehicle here yet. I was about to buy a truck for my Camp and to hunt out of.On the day I was ready to sign they found a head gasket problem and told me they can’t sell it to me like that.They could have so easily sold me the truck and not said anything.I don’t know much about mechanics and would have never knownTHANK YOU FOR HONESTYNEW CUSTOMER FOR LIFE
Great excellent service
People! Everyone needs to go here for their car needs. Everyone here was so accommodating, and Rachele bent over backwards to work on getting me the best deal. All in all, this was a great experience.
Best sevrice. I love my new car. Andy my sales person was very knowledgeable in finding me the car I wanted with a low payment. I will be sure to buy all my future vehicles here. Great experience. Love my new car!!! Thank you Motor City!
Second to none it comes to service. They went above and beyond for me to get me into the car that I wanted and the process was simple and quick (in a good way)! Kayla was a great and helpful sales person! I would recommend her for any inquiry or purchase!
Wonderful staff. Customer service is a priority when looking for a vehicle, and they absolutely have it. They helped out a lot with our purchase of a vehicle. Definitely recommend.
Great service! I got a return call from Bradley as soon as I hit send on my email inquiry. Will definitely purchase with them in the future.
I have had service done here and the service department was fair with charges. I was in and out of there in a reasonable amount of time. I have known JP-the owner for quite some time and I have seen how compassionate he can be with the customers. If he can help you, he will. I strongly recommend to shop this dealership first before going elsewhere. Sales or service!
2011 Kia Sorrento! Awesome service!A+ experience! Thanks again Brian Leday!!
I would like to thank Mr Bradley & Mrs Sherri for doing everything possible for us in purchasing our new vehicle.. They are nice, friendly and explain everything in detail!! Again Thank Y’all So Much!!!
This place not only had great cars at great prices but the people there are unbelievably nice and they make sure you get a great deal! If you go here please ask for Brian Leday!!! He is the best car dealer and did everything possible to make sure I drove away with the car I wanted!!
My wife and I started off our search online and saw a few cars through the website and decided to come over and test drive them. Our sales guy Mr Mark made us feel right at home. Did not pressure us into anything and was very helpful. Really felt like they had our best interest in mind. Buying all my vehicles from here from now on.
Great deal on a great little car! I love Motor City and have recommended it to my friends! Jean Paul and Mark worked with me to learn just what I wanted and needed for my next car and then came up with just the right one for me! They worked on the price and handled all the loan paperwork for me; literally, all I had to do was sign and drive. I also found that if I had a question about the car they were happy to take a look at it for me after the sale was done. These guys are awesome!
The TRUCK I just Recieved is # 12 that I have Purchased there SALESMAN is MARK CAMPOS HES AWESOME GO CHECK OUT THIS DEALERSHIP