Every time I come in here, it is an absolute joy. Everyone that works there has amazing customer service above five stars. Ricardo values his customers regardless if you spend $5 or $500. He has also picked an excellent team that represents his customer service and values. He has promos and give always, and spends as much time as you need/ answers any questions you may have. I will never shop anywhere else. Stay great great DNG!
First time Walking in and was well greeted by the owner. Told him i was a beginner in Pokémon tcg and he gave me good recommendations on which set to pick out. Owner and i had a conversation as if we knew each other for years even though we just met. Store is clean and the vibes were nice. Will definitely go back!
Absolutely amazing staff andGreat prices, If i could give this place 6 stars i wouldMe and some friends rented the place out for a few hours today and the owner was nothing short of a great host. I spent a good deal of time talking to him about think ranging from dnd to yugioh to even bayblade. This was my second visit over all and i can confidently say that the owner and his staff are both friendly and really knowledgeable. Definitely going to come back when i need cards for my Red eyes deck. Keep it up 👍
DNG is one of the best shops out there! They always have alot of the sets of digimon you cant get anywhere else and thats what I like. The customer service is excellent!! There knowledge of products is helpful and amazing 🤩🤩 All of my experiences here have been amazingly pleasant which is why I always go back. They know you by name and treat you with respect!! Store is very neat and tidy!! They even sell video games!! An excellent spot to support all of your hobbies! Thanks DNG!!
Owner is extremely chill, interesting guy to talk to, and has some good things to say. The environment provided at this establishment for our scheduled event was extremely clean, and we had a great time.
I absolutely love this place and the people who work here! Ive gone in twice but my impression here will remain forever. I highly recommend coming here if ur into pokemon/magic the gathering. They have other stuff as well so even more to browse. They are super friendly and very knowledgeable. Even better the cards Ive gotten have not let me down. Out of a full drafter boost I only had one pack that was basic! The odds are greatly in ur favor.
I bought a damaged product from here. I noticed the game was damaged as I opened it. The next day I tried to make an exchange but they couldnt do anything for me bc it was already open. The owner gave me a 10% off coupon and acted like they were doing me a huge favor only screwing me over for 90% of the price. I still have a damaged game and no way to replace it.
This is an honest to God statement about my experience at DNG (formerly SnB but not affiliated with the former). This is not some made up situation no matter what the owner tries to say.Walked in for digimon starter decks and booster boxes back in December. The clerk was really nice nd helpful but their prices for the decks and boxes were outrageous. Although. To lessen the price blow rhey did include an extra dash pack with my purchase of the 2 starter decks I did end up getting.Also no price tags anywhere to be seen, so had to ask for every price (fiancé asked about some pokemon stuff there as well).Also, dunno if due to covid, but the store seemed really small due the the back seemingly being blocked off for some reason.All in all, experience here was meh, wasnt amazing but also wasnt negative. Would love to go back and give it another shot, although will be weary of prices due to mark ups. I understand each business has its own practices and policies. But price mark ups arent usually a good sign. Will still go back to give another chance though.
Super genuine and warm owner. A great little spot to pick up board games or MTG/Pokemon.
Good spot with very nice people! I enjoy coming in and playing in the Smash tournaments every week here. I also enjoy the card selection.Also, just a reminder to many of the reviewers that card shops/hobby stores selling cards at a higher price than what you would find at a big retail store are NOT the blame/problem - its the people who go into those retail stores and snatch up all the products to then sell them at a higher price individually. This is a place fostering a community of people in the hobbies, not a place simply trying to scalp or make a quick buck off of you. Demand is simply just very high and at unprecedented levels for these Pokemon products these days, and this is just the climate of the market right now.
I am sad to see what this store has become. I recall actually going there with the local LARP community to help the original owner paint and get this place up for its grand opening as Sword and Board. It used to be an amazing space where every gaming group would gather and have fun without having to worry about paying to use the space. Now, it has turned into a place that actually CHARGES the community (40k, Magic, Du0026D... etc) to play there. There are so many other gaming stories in the area that not only support the gamer community, but do so for FREE.Please support your other gaming stores that in turn support the community. Dont play somewhere that makes you pay to have fun when other Local Gaming stores do not.
Had an awesome experience talking with the owner, very nice guy, helped me and my wife and showed us around the store and playing area. Plenty of great merchandise and collectibles. 10/10 would suggest for MTG and other trading card needs.
My group and I came to play Magic here last Friday Night and had a BLAST! Store is clean, staff is friendly, well worth the $10 for 5 hours. Have heard other stores are charging close to $35 and arent even as nice as this place.
Hailey is freaking awesome!!!! I came in with some pretty technical questions about Magic and left knowing way more than I bargained for. The store is super organized and very well stocked. Never shopping at another game store!
Great place. Fantastic service. Very accommodating for gaming events.
Went in to buy some MTG cards as a beginner and the gentleman working the counter provided excellent information about which decks were good for what. Even gave me some additional free cards to go with my growing collection!
Love this store! Always have what I need or can find it, no matter how obscure! Great customer service by Haley. I visit whenever I can, best gaming store in the area, hands down. Go check them out. Highly recommend!
The owner is incredibly friendly super knowledgeable and does an amazing job to create a positive, and safe atmosphere for people of all different ages and social backgrounds. People here are very honest and pleasant to talk to. The Pre-Releases are the best! I highly recommend coming over here if you love Magic, Yu-Gi-Oh, Pokemon and board games. Follow them on Facebook for updated hours and any other news about the products theyve got in.
Great place to get cards and board games. Service is very friendly, helpful, and will definitely point you in the right direction when it comes to cards. 10/10 highly recommend.
Great store, great prices, great location. every time I have walked in I walked out with what i was looking for! never any bad prices and always a friendly people covering the store front. clean and organized, it is the best place to go for table top gaming in the area!
Great store, and friendly staff, knowledgeable about product and willing to help.All in all a pleasant experience. Go check it out.
The booster packs here are sold at a much more reasonable price versus other places. FYI at the mall sells boosters for $9.99, which is $4 more then then at DNG. Also they have great customer service and friendly events held throughout the week!
A visit too DarkNinjaGaming isnt one youll soon forget. Wonderful staff great prices and even better stories. Ive never felt so welcome. Thank you DNG cant wait for my next trip.
Hailey and Nick are both extremely knowledgeable and do their best to work with you to find what you are looking for. Any game, any series, any time, they’re there to help you as best as they can. They’re extremely passionate about the products and are super personable. Would highly recommend DnG
The owner is a great guy and his workers are too. Every time I’ve gone in there everyone has been very friendly to me. They also host a bunch of cool events that you can keep up with on their Instagram
I am someone who never leaves bad reviews on any company, but I unfortunately am compelled to do so this time. The upcharge is insane, and you are tricked into believing you are being given a deal. There are no prices displaced for anything what so ever. For a single booster pack of pokemon cards was $6+ which is absolutely outrageous. And I myself was tricked into buying a binder that I was told would hold regular sized pokemon cards but only held the jumbo sized. All this was done, and the I was told they dont do refunds. Compared to other stores in the area, this one should be your last resort. The store itself opens at 1pm and after 2 or 3 hours they close the store for awhile to go on a 10 minute break. I really wanted to like this store honestly but if you want to be overtalked, over charged, go to Dark Ninja Gaming. If you want better service and respect as a customer go to Anibus near the Walmart on Ambassador
Has a good selection of new and hot games. Pretty typical board/card game crowd feel which can be off-putting to some people. But they knew what they were talking about and were very helpful and friendly.Update: my review was based on my experience here. From a Google search it looks like they have been renamed. They probably should have handled their online presence better and instead created new accounts because if you search sword and board Lafayette it directs you to dng. Not changing anything but removing a star for their comment.
Owner is so nice, man. Cool spot, great set up. 10/10
I was a patron of Sword u0026 Board off u0026 on since 2011. I have been a patron of Dark Ninja Gaming since it opened filled the void left by Sword u0026 Board. I love the previous owner but the new owner, Rich, has surpassed him and Sword and Board. Better staff were brought in, the new interior is immaculate, u0026 Rich bends over backwards to take care of the community. For example, DNG ran a black Friday promotion where large bundles of MTG singles were given away with the purchase of a single booster pack. I walked out with 40 MTG singles including a Howling Mine, a Phyrexian Unlife, a Bladewing the Risen, a Champion of the Parish u0026 a $34 Rofellos, Llanowar Emissary (all sleeved in great condition). Dark Ninja Gaming is an inviting u0026 professional environment u0026 I have a great time every time I go.
This place is awesome. Always super friendly staff and fair prices. These guys do a ton of giveaways too. Will always recommend.
The worst shop in town, probably the state, they took thousands of dollars from their customers, when they decided to end their store credit program, with no way to redeem the credit at all, if you play Mtg, yu-gi-oh, d and d, warhammer 40K, or any other hobby where you put your money in to it,this is not the shop for you, they will rip you off . If I could put negative stars I would .
Myself, sister and her 3 kids went to DarkNinjaGaming this evening. We were completely blown away by the welcoming atmosphere. Rich treated us like an old friend. He chatted with the kids about their interests and made sure they left with some free goodies. He is the definition of true customer service. Hailey chatted with us about Pokémon and gave my Neice a cool lanyard, she hasnt taken it off! I loaded up with plenty of packs from the new Pokémon set, Fusion Stike. We are now dedicated customers.
Idk if he was the owner or just an employee but there was a man with a beard working who was EXTREMELY rude. He didn’t seem to be very happy when I asked him if they had anything like monopoly or Life for my grandson. Will not be returning
I LOVE THIS PLACE!!!! The owner is awesome and very knowledgeable. If you’re into Pokémon and want to start collecting definitely come here.
Awesome staff and great selection that gets updated regularly with new games. The only game store in Lafayette that has a great selection of base games and expansions.
Friends and I checked this store out last night for a private magic game. And we sure are glad we did. Heard the rumors and after talking with the staff realized that is all they were rumors.
Very nice place! I felt very welcomed and the staff were able to answer any questions I had. Will definitely be going back.
I stopped by to check out the board game options and ended up having a great discussion with the owner. I can tell he has a passion for the hobbies he supports and wants to provide a space where people can enjoy them. Shane provided some wonderful insights into the games he had available and I was able to find one based on his recommendations.We talked about our common experiences with and in the gaming culture. I really appreciated the atmosphere in the shop. I will absolutely stop by next time I pass through Lafayette.
I always have a great visit here the staff and the owner are amazing
Saved my vacation!!! Best 300$ I ever spent. Thanks for making this newb as you said feel fancy! Thanks for the fb add as well! You guys are AWESOME!
Owner must’ve had a bad day, or it was my mistake when I asked how much something was. He became very irate and I regret going into the store. Would never consider shopping here. Rude Owner
The staff is always very welcoming and helpful when I come in! I come here to update my Magic decks since they always have booster packs and sets in stock and have never been disappointed!
Reasonable prices had low supply or sold out of most Yu-gi-oh, and board games but gets 5 star for great customer service nice group of people.
READ THIS BEFORE GOING. All the 4+ star reviews must be fake. This entire store is scalpers. I recently just bought pokemon cards for Double the price, not realizing until i get home. And come back and they DO NOT TAKE REFUNDS. Huuuuge scam of a store. Stick to eBay! The eBay scalpers are extremely generous in comparison. I bought an Evee Elite trainer box here for $150!!! Theyre going for ~$60/$80 online.
DO NOT Purchase from here. Theyre scalpers upcharging 3x retail or higher. Bought a Pokemon Shining Fates mini tin for $50!!! From these clowns. Obviously my mistake for not looking up the prices beforehand but theyre only $8 elsewhere.
The associates were friendly and knowledgeable; they knew exactly what I was looking for, even though I didn’t (because it was for a gift). Ten outta ten, would recommend.
Came in for the first time in forever to hunt for Smash Up and felt really welcomed by the owner who ordered the game and particular expansion I wanted for me right then and there with an accurate date of when I could expect both to come in. Got a call the day they both arrived and appreciated the reminder that they were ready to be picked up! Defintely would recommend this place to any strategy boardgame collectors!
Hailey and Nick both helped me to find what I needed and were very nice! Thank you! Will definitely come back again!
Went in recently and had a fantastic chat with Hailey, store is very clean and inviting. They have a new customer for life.
Sales Associate was helpful and friendly even gave my kids free Pokémon posters and promo cards.
Weve been to sword and board many a time over the last few years. The owner was always very helpful and great and pointing us in the correct direction. One of the staff members was helping another group when we walked in. He asked the other staff member to help us and he refused saying his turn was about to be up. Thats not quite the way to grow a business.
Completely overpriced. Payed 150 something for a 50 dollar Pokémon box. Didn’t have prices on shelf and said they couldn’t print receipts. A scam.
July 2018: * * * *I did receive a message on FB from them explaining the inventory and apologizing for the negative experience. So +1 star for politely taking interest in, and responding to, customer criticism; and +1 more star for being incredible knowledgeable about what they did have in stock.I feel 4 stars is a bit more accurate of how often Ill be revisiting the store, as they still dont have some of the smaller things I may need more frequently, like my preferred color sleeves. Ill probably only stop by every now and then for a new board game, and maybe to check for a deck box before I order one online.June 2018: * *The store has really changed since the original owner left.Their stock is limited, as is their interest in you. If all you want is MTG, and limited socializing, then fine. If you want anything else, I recommend just getting it online.
After dealing with rude staff at a different store my husband was able to easily get what we were searching for and best of all was treated well.
Very friendly! Great customer service. We will definitely be back and highly recommend!
Was able to get the Monopoly I wanted no other store had, called and was treated with actual respect.
Expensive. Also kinda awkward to hang around if you arent in the clique. Went in last week with a buddy of mine and it really felt like we were rushed out
Place was well organized and they were super friendly and knowledgeable. Will definitely go again.
Went in to find a game and the owner was very knowledgeable and helpful...picked up a very cool game. I will be back in
I was when it was dng not sword n board, Ive never been to sword n board. And now they want me to delete my review. And plus the stock was limited, and over priced.
The owner and his family staff the place exclusively from what Ive seen and they are fantastic and very friendly people. The store itself has a good collection of board game items (with some mystery boxes of varying price) as well as game nights every day of the week for a different game, if youre looking for dungeons and dragons its scheduled on Wednesdays and goes from 5:30 to around closing time but may vary depending on how fast your adventure goes. My only complaint is they introduced new required (but free) classes required if you want to DM for Dungeons and Dragons which takes away the freedom that if all tables are full or have loads of people (which they usually do) you can start a separate table. I will not deduct score from this however as with a large store like this there is probably a reason for it and I will reserve judgement until I find out.
Very rude to costumers. WAY OVER PRICED!!!! Msrp on product wanting is $55 and is selling for $99 witch is price gauging and is ILLEGAL. Thats a 95% mark up for a market value.Being told no is not the reasoning behind being rude. You can buy everything you said that was “illegal” on TCGplayer.
Love this store! Nice to not have to deal with some of the mouth breathers in the area!
Amazing people always friendly and down to talk and hang out and help if needed
Amazing place. The staff are knowledgeable and very helpful. Love this spot!
This place has recently remodeled and it feels more open now. Its a great change. The people here are friendly and quite helpful with getting started in Magic as well. Great community.
Love this place! Only place I can reliably find pokemon cards.
I love this place! The owners Shane and Amanda are friendly and very helpful. We attended the MTG Core 19 prerelease today, and had an awesome experience.
Always a great time. Positive energy, amazing prices and welcoming environment!
This is a great gaming experience!!! My kids LOVE IT! Great staff, great hours, great location!!
First time visiting and definitely not the last time either! If youre looking for the best reviewed board games and someone to explain them to you so youre not buying something you will not like, this is your place!
Awesome service - ordered something internationally and could not be more pleased with the friendliness and communication. Highly recommended!
This place is awesome, owner is cool and knows his gaming stuff!
Nice store! Very friendly, helpful, and enthusiastic employees.
Best shop in town. Hailey and Nick are great. Thanks!
The owner was super helpful. Asked a lot of questions to make sure he gave me a good recommendation and lo, the game I walked out with is great.
Staff and pricing is on point! Other reviews must have been from companies in the area not doing as well.
Absolutely horrendous. They upcharge at least double to triple retail price. All the positive reviews have to be fake. Do not buy from here
The staff was very friendly and helpful in choosing something I found really fun from a wall of things I have no idea about.
Owner is great met us on entry give it a shot is getting review bomb
So far, with the two years I have played here, I have enjoyed it. There have been a few bumps here and there, but so far we have had a wonderful time.
Best boardgame and car shop I have ever been to. The owners are normally there and theyre nice people as well
Great gem of a place hidden in Lafayette. Owner was friendly, full of knowledge, and just fun to chat with.
5 staring this store based on what I heard at another to try and help them out.
Reasonable prices and the customer service was great!
Staff is friendly, knowledgeable, and helpful. Good selection of games, with lots of space to play in the back.
Pokémon scalpers. More than double retail price. Also go off on customers for complaining about it on here.
Happened to stop by today while in town for the weekend. Nice setup. Very friendly and helpful staff.
Store owner was amazingly helpful answering our question and she was very patient with my kids (one on the spectrum).
Very friendly owner and a tightly curated selection of the best table top products
After looking at the reviews its obviously an attack from their competition.
The direction the new owners are going is worth the wait for the remodel to be done! Great staff and great products and great features!
Hailey is amazing and so very knowledgeable.
Very helpful and highly knowledgeable. Im new to du0026d and they were very informative and welcoming.
Clean, neat, organized, and friendly staff!
Great Place to hang out and play some games. Amazing staff
Super friendly staff! 100% recommend this for all your gaming needs!
Great customer service and experience.