Very friendly staff! Very fast body work! Excellent results! I am a returned customer.
I brought my Subaru in for repair to my rear bumper when it was involved in an accident. The entire team at Caliber Collision in Laguna Beach is great. From start to finish they were fast and kept me informed throughout the entire process. My bumper looked great.
Very great and quick service
Caliber made a awful situation worry free, they are in my opinion the best at what they do and I will never go anyplace else. Customer service was outstanding!
Profession, daily texts to keep me updated, and excellent repair.
Had to replace my stolen catalytic converter. Good job and delivered faster than expected. Sergio was super helpful going above and beyond helping me resolving a preexisting problem with my car.
I highly recommend taking your car here. Not only was their customer service outstanding, but they got the job done quicker than I couldve ever hoped for and even washed my car before returning it to me. Sergio went above and beyond and actually drove me home when I was unable to secure a rental or a ride after dropping my car off for repair. I had such a great experience here!
Everyone who I dealt with was absolutely amazing..Gabriel, Shannon and Sergio ..they took excellent care, great communication and did a great job. I would definitely recommend them .
The Caliber crew are fantastic! They had it done two days ahead of time. Fun crew very responsive and personal. I love these guys!
Excellent customer service, everybody was super helpful and communicative! Worked seamlessly with my auto insurance to get the damage repaired quickly.
Came in for a quote for my Jaguar after being backed into. This was supposed to be a simple process and settled outside of insurance, these guys made it extremely hard to even get the process started. There quote was also more than double what I had from other shops. I ended up driving a quarter of a mile to Laguna Beach Auto Body and had it done there for half the price.
I took my vehicle in to Caliber Collision after my drivers side door was hit by someone trying to park on the street where I live. While it was an inconvenience that my vehicle was damaged, I was very happy to know that the other driver had insurance and that their insurance recommended Caliber for my repairs. This is the 2nd time I have taken my vehicle to Caliber over a 5 year time frame. They have excellent customer service, keep you updated daily, and offer to drive you back home when you drop your vehicle off. In addition to their customer service, my vehicle looks perfect. It was spotless. And you would never know that it had been in an accident. I would highly recommend Caliber Collision to anyone. They take what can be a frustrating process and make it a very pleasant one. 5 stars all around.
Over the past 25 years on the road Ive been to a few body shops, but never one like Caliber Collision on Laguna Canyon Rd. in Laguna Beach. Right from the time I walked in the door Mark and his team took excellent care of me and my vehicle. They actually went way above and beyond the call of duty and my vehicle looks like it just came off the showroom floor. I was updated with brief text messages through the time they had the vehicle and had it finished in less time than expected. I would highly recommend Mark and his team at Caliber, Laguna Beach. Thanks to all who worked on my vehicle, very much appreciated!
The entire experience was outstanding. Very accommodating and easy to use for my car repair. Professional, high quality, complete.
My wife and I had a great experience working with Mark Mrosla for repairs. She had gotten rear-ended at a stoplight, and this place was efficient and everything went smoothly (we have USAA insurance). It is a great location with an Enterprise car rental next door. I would definitely recommend this place for auto repairs. In addition to Mark, all of the staff is great and friendly.
I am very happy with Caliber. My car looks great.
Nice people and good work.
Best results and best people!
I took my car last week for an estimate Mark Mrosla is the person that talked to me and help me with this estimate, I can only say that I received the best service ever, he explained to me every single detail and with in 15 minutes he had my estimate ..... GREAT SERVICE
Very communicative and delivered my repaired car back to me on time and at the price quoted.
Just the best
Had 2 repairs done here thru my insurance and both were below average. The first one my bumper didnt match the rest of the car color. The 2nd one was a year later and there were minor imperfections in the paintwork, bulb missing in the new headlight assembly they replaced, fender didnt line up properly as well as the hood. They forgot to reinstall.my front license plate from the old bumper and than couldnt find the plate for a few days. The right front rim that was repaired had a poor paint job and didnt match the other wheels. This was on a 2013 Toyota and my insurance paid $4800 for the repair. They offered to correct it only after I complained to my insurance. If you like your car to look perfect after a body repair, I wouldnt recommend this facility.
Friendly staff great work
Great Service, and Great work. Really professional.
Great work and customer service but location can be problematic due to traffic on the canyon road
Great work and communication!
Excellent