My last visit I told the employee clearly that I wanted a Small Cappuccino Blast w/Pumpkin Cheesecake ice cream. That product is specially priced during the month for $2.99. As he was making it, he asked me to repeat the size I wanted, I said small. He then began to make the drink. When finished, he says that will be $6.29. To my amazement, he said I ordered a shake. I then informed him AGAIN that I wanted a Small Cappuccino Blast for the $2.99 price. He then stopped, realized his mistake, and made me my drink (Although without the whipped cream and cinnamon- he didnt even ask). The staff needs to be attentive of what the customer says the first time and get it right!!!Picture shown of my Cappuccino Blast is from a prior visit which went well.
I hate mehgan
Thank you Amana!
They always seem to be out of Peanut Butter N Chocolate... like literally every time I go or call... kind of disappointing..
We enjoyed our sweet treats at Baskin Robbins while visiting family in California. It was a fun time.
Says on Google Maps closing at 10pm, arrived at 9:30pm and they were closed. Posted signs on the door say 9pm on Saturdays. Update your hours! We told an employee to update the hours and he said management doesn’t care. Bad customer service!
Excellent ice cream. Of course its a bit pricey, but you get what you pay for. Shakes are excellent as well.
Love this place great service but please restock on the stranger things merch!
Good if cream selection. The biggest issue I have is that they close earlier than what their hours state. Make sure to get in at least a half hour before closing.
The ice cream is really good. Id recommend the Oreo.👍
Fast and friendly service. Happy place to bring kids.
I have been coming here for many years. Today I just happened to notice that I was charged an extra dollar and change because I asked to have my hot fudge on the side. **Hey Baskin Robbins ever think that if I dont eat it there it will melt my ice cream?! My wife worked for Baskin Robbins many years ago and they never charged for this. I called a different location and was told they dont charge unless you ask for extra. I only asked for what would have been on the sundae. Then they just snuck it in without telling me. Very dishonest and underhanded. It is my understanding that it was a requirement to alert customers.Well LA Paz location you just lost a long term customer to the one on El Toro. Even if they are out of my way I wont give you my money. AVOID this place or pay extra for what others dont charge. Btw why arent they on Yelp?
Awesome service Jenee is Profesional & her management skils are spot on My exsperience here is always pleasant ! Cakes are decorated with expertise.
Excellent ice cream at a good price. As always Baskin-Robbins has plenty of flavors and I recommend it to anybody who has a craving for Ice Cream
It was a great experience, Nate was very friendly, patient and fast serving our ice cream. This ice cream store has many flavors and the hardest thing is difficult choosing only one!
The music was REALLY loud and I could barely hear my brother talking to me. The service was good, the ice cream was good, but the music was so loud
It went by really fast and i was out enjoying my ice cream.
Two-scoop sundae with Gold-Medal Ribbon and Chocolate Fudge.
This is the only baskin robins that does not offer the two quart pre packed special. It is shown on their menu like all the other baskin robins but has no price and after asking is not available. Took all my business to another BR...
My favorite ice cream place
Servers can be unhelpful. Some appear be very young. It doesnt seem there is an adult supervisor around.
German Chocolate Cake
We always get ice cream here and cakes for birthdays!
I love this place and the cakes are amazing
Never had a bad ice cream
Service is pretty slow on the 31st
My wife loves it
Who doesnt love ice cream
Never crowded, and never seems to be sold out of flavors
Slow service and complaining customers.
Slowest ever! Dont ever order anything blended! !!!!
Always Delicious
Taste was not great
Delicious
Ice cream and So Cal
Pricey
Excellent service
Nothing special! ️