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FYE
550 Smith Haven Mall, Lake Grove, NY 11755, United States
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FYE
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LI
Review №1

Great selection of Japanese esk material. The kpop section is not as big as advertised but overall good store!

Ua
Review №2

A personal hideaway. Organized with helpful employees.

Ma
Review №3

Nice to see a music store open and they have a ton of novelty pop culture items with good sales/deals. Has reproduction and new vinyl, very limited CDs, barely a whole aisle but in an age of streaming, understandable. Friendly cashiers and staff, fun store!

Mu
Review №4

Very nice place commendations of lunch dinner and breakfast. They have for cocktails on the menu Not for free but very good Especially the coconut cocktail!!!

Ma
Review №5

Such a cool little store! They have a wide variety of foreign snacks and food. Also lots of manga and technology related stuff. Overall a pretty nice store if anything the snacks are a bit expensive. But I figured thats normal for imported snacks and food I suppose.

Jo
Review №6

A relic of the past. Its a cool place to visit to take a trip down memory lane, also they have exclusives. However, I dont see it as having a sustainable future in the digital era, sadly. At least not without consolidation and limiting what they carry and adapting to a modern era, which would mean a total rebranding. They have alot of cds, DVDs, records and toys and merchandise.

mi
Review №7

Too expensive They literally overcharge on items that are readily available maybe two stores over

Ge
Review №8

Great place for albums and cds .

Ad
Review №9

Really kind staff and amazing products!!

bo
Review №10

Bought 2 vinyls, both of them skipped most of the actual songs and sounded terrible. Good CDs and movies though. Just wouldn’t recommend the vinyls.

Ch
Review №11

Awesome retro place that seems to of done an amazing job over the years fulfilling current pop culture needs.

Fr
Review №12

Ordered a Turkey on Bagel Sandwich.It was outstanding

Ma
Review №13

Wish islip would invest more into this park.

Ro
Review №14

The workers are nice, but the place is so over priced. Amazon has records for nearly half the price.

pu
Review №15

Good spot to get good Funko pops

jo
Review №16

Good deals on used bluray and dvds good prices on funko but high prices on other stuff

Bo
Review №17

Incredible selection of movies and music at reasonable prices.

Ap
Review №18

Super cool too

Ga
Review №19

Physical media means no one can alter it or take it away from you. Stores like FYE are important against the monopoly and inherent issues with digital more than ever.

Fu
Review №20

Great place to find knick knacks, vinyls, and tshirts. Workers were very nice despite juggling around a million things during the holiday rush.

Kr
Review №21

They tried to charge me more than the price that was on the tags attached to two different items. Check your receipts, very sketchy.

Ju
Review №22

They had great things inside but Im not sure i didnt go into the store in a long time

Ro
Review №23

Great store, wonderful choices. Shouldnt leave empty handed !!

Ri
Review №24

Their selection of previously owned videos cant be beat!Im disappointed in their selection of Funko POPs, it can be because its after the Christmas Sales that they dont seem to have the Just Released POPs.

Jo
Review №25

Sometimes this location can be disappointing. Shop there at your own risk

Jo
Review №26

Wide variety and excellent prices

Je
Review №27

Prices are pretty fair. Can usually buy movies at market price or lower. GREAT SALES on used movies. Selection is THE BEST. If youre looking for older more obscure movies, this should be your first stop, way better than best buy and around the same price or cheaper (Except on brand new releases). All used movies are in great condition, never had any issues. AND you can trade in fir cash or store credit.

jo
Review №28

👌 good

Al
Review №29

Fun place to shop at.

N
Review №30

Lots of used DVDs at very good prices.

Er
Review №31

Prices are kinda expensive, but their selection is pretty good.

an
Review №32

Great products the young crowd would love.

Ch
Review №33

Im torn on my opinion about this store. Its a fantastic store, its literally geek heaven. From dragon ball z, walking dead, stranger things, marvel and DC comics, star wars, star trek, movies and music, its got everything. Figurines, shirts, collectibles, vinyl records, candy and snacks, and key chains. Theyve got any kind of merchandise you can think of. Its definitely a good place for geeks like me. But unfortunately they tricked me into paying for a membership program with them. They told me it was free to sign up for and they wouldnt charge me for the membership. But they lied, because 3 months after I signed up I look at my transaction history on the chase app and see that Ive been paying around 12$ each month to FYE. I never even gave them my card info when I signed up, so I can only assume they took it when I made the purchase. Anyways I call FYE and after many tries by the representative to persuade me to keep my membership, I got my membership canceled. Then after an attempt to deny me a refund for being lied to about a free membership, they went ahead and refunded my money. The store is great for geeks, I cant deny that. But theyre very sneaky those cashiers, dont EVER sign up for the free membership!

Ja
Review №34

Great place to find movies and music

Sh
Review №35

They try to scam you into buying this special package, if you sign up with email its like $13 a month for nothing, jumping thru hoops to cancel .

da
Review №36

This store changed big time. They hardly sell music or movies anymore. I was happy to see FYE starting to sell records but it seems that they gave up on those sales pretty quickly. Limited stock with little variety.

Ni
Review №37

Always have I enjoyed FYE, mainly due to the fact that they provide not only Asian Snacks but CDs that I always seem to have a problem finding anywhere else

da
Review №38

I miss when FYEs had an extensive metal section:/

do
Review №39

They dont match their website prices and expect a five dollar markup on movies. There are bargains there if you shop carefully. A big used selection. Better Record selection than most chain stores.

JE
Review №40

Great sales.. Great finds

Di
Review №41

While there are great novelty items here, there arent many price tags shown. When checking out, dont get looped into their aggressive marketing of their free fye membership. IT IS NOT FREE and customers should FULLY BE AWARE. I had no idea about the automatic charge of $11.99 monthly fee on the credit or debit card used during my transaction after a 30 day trail membership. My salesperson was named Melanie and she never mentioned anything about a monthly charge. There are not enough FYE stores in long island to even have the audacity to charge a high monthly charge. I was annoyed when she handed me my receipt and i saw the details.

J
Review №42

Waste of time over expensive can find everything on Amazon is cheaper and they force you to sign up for a monthly subscription service.

Ar
Review №43

They have a great assortment of items you don usually see at another store like this.. unfortunately I think they are on the pricy side for this same reason... But check for yourselves

sc
Review №44

I love FYE. The people are always so helpful. I just wish they had more music and less novelty but that is just what more people want I suppose.

Li
Review №45

This absolute garbage corporation has fraudulently signed my credit card up for the Backstage Pass for the SECOND TIME without my permission. To say that I am fuming is an understatement. Look online- I am far from the only victim of this shameless, illegal SCAM. Not a cent of my money will ever be spent at this dump again, and I strongly encourage others to never shop here again as well. I eagerly await the day that these corporate pigs and their cashier pawns get what’s coming to them. This entire operation needs to be shut down for good.

An
Review №46

Love this place. Took me back to my teenager days! I wish there were more of them.

Ra
Review №47

Good things

Ju
Review №48

The employees were very helpful and the store was clean. Only wished some of the DVDS were better organized but pretty solid place.

Da
Review №49

Great selection of new and pre-owned movies and music!

Sc
Review №50

I brought a stereo from them very cheap and great

Ph
Review №51

Great fun clothes and accessories but the service is very slow.

Ro
Review №52

This place has a very good selection of DVDs, collectables, and apparel. However, their prices are quite high. This basically stops me from actually buying anything here though I do enjoy window shopping at this store.

Ry
Review №53

This is the FIRST review I ever wrote anywhere because I was so appalled on how the staff handled what was an Inconvenient but easy situation to solve. I was with my younger cousin shopping and everything was fine, we were polite to the staff who asked us for help, was already there for about 15 minutes. My cousin changed his mind on getting a mug so he put it back (I was in the aisle behind) and the mug got accidentally dropped and broke. Obviously its a situation which you need to compose and think for a few seconds but right away a mid aged female staff member (possibly the manager) went to me right away and said Youre running away, really? I saw you trying to run to the front of the store! After trying to clarify that I never moved and told my cousin to move away from the glass, she kept saying whatever over and over. I offered to pay for it, was saying I was trying to take the blame and want running away. She kept saying I saw you run to the front of the store! Whatever whatever I said I didnt appreciate her being nasty while I was calmly trying to resolve the situation. She then got someone to go into my face and kicked me out (an older female staff member) Totally unnecessary and unprofessional if a customer accidentally broke something, you remain calm and try to resolve the situation. They definitely dont know how to work in that type of environment.Acc

Ca
Review №54

I love shopping here. One of the last places you can go by music, movies and movie memorabilia.

Er
Review №55

Great movies at great prices. Large variety of used movies with great deals. And theres always someone wanting to help you the second you walk through the doors.

By
Review №56

Great store with tons of collectables such as POP figures, music, posters, speakers, keychains, movies and clothing. There is an variety of things that could possibly offer a better price than other stores.

Di
Review №57

Nice atmosphere, prices were good, excellent service

Wi
Review №58

I always visit this place when Im looking for a gift for anybody, they always have cool things

Ed
Review №59

Great store for toys and collectables. They also have a big selection of Funko Pop.

Ch
Review №60

Miss the one that was in the great South Bay shopping center. Always had deals on new and used DVDs.

Mi
Review №61

Walking into FYE instantly transported me back to 2005. While the store has changed a lot (they sell more toys and t-shirts than CDs) it was refreshing to browse a music section rather than search songs on YouTube or Spotify. I hope they remain in business for years to come. I will be returning.

Ni
Review №62

F.Y.E. in Lake Grove, NY was phenomenal. The selection of both DVDs and CDs were vast, the employees were nice and the store was well maintained. Totally recommend!

Wi
Review №63

Some cool stuff, usually overpriced, lots of pop culture merchandise, and a used movies selection with lots of good popular and cult classic TV shows and movies.

Th
Review №64

The manager is quite nasty but cool spot!

Sy
Review №65

Like a kid in a candy store, I could have spent all my money here. Great nostalgia, lots of items.

Ma
Review №66

They have a little bit of everything here: vinyls, DVDs, CDs, posters, and a section dedicated to Japanese snacks and drinks. The prices are reasonable and almost everytime I stop at the mall, I make sure to drop in and see what they have.

Th
Review №67

My store closed. The website let me order a sold out item and did not email me to notify me item was cancelled. Wont order from website again.

Ar
Review №68

Great selection of pop figures and t-shirts! Store is really hot year round, I think thats just the entire mall though.

Sa
Review №69

Beware.. A guy working the cash register decided to sign me up for something without telling me. All he had requested from me was the typical information a store usually requests when you are a new customer so I didnt think anything of it . The next thing I know Im getting a charge from F.Y.E on my bank account a month later for 11.99. Found out that he signed me up for a backstage program. He didnt even ask me if I wanted a discount or to sign up for anything.

Ro
Review №70

Great greeky and nerdy place

Fa
Review №71

Great store I go there alot

Ly
Review №72

Everyone here is very helpful and customer service oriented! Love coming here.

Ry
Review №73

Array of fun things to buy, great if youre trying to get gift ideas, but the prices are a little much, I basically just window shop and then order on amazon.

ja
Review №74

Good store for records and other music or electronic entertainment items

st
Review №75

Swag

C
Review №76

Very few locations, it is an excellently stocked store. Favorite spot to shop.

Mi
Review №77

Probably one of the best FYEs I have been in, AWSOME collection of funko pops to

Ro
Review №78

Nostalgia in a storeOne of the last places to buy cds, vinyl, and other eclectic pop references

Ch
Review №79

Good

Ja
Review №80

Good store though I paid 30$ for 3 Beatles cds

Mr
Review №81

Love the options

ne
Review №82

A very nice place to good the people are great

ha
Review №83

Fye is a great place to shop around for things.

Ma
Review №84

Great place for gift buying.

El
Review №85

Lots of discounted DVDS.

pa
Review №86

Nice place the only one left in NY.

J
Review №87

If your buying knick knacks its perfect

Jo
Review №88

This is a cool store been coming to fye since the 90s at other locations.This is a cool store can find some pretty sweet deals on dvds especially used if your still into dvds.Store sells some odd ball stuff to.The candy selection is pretty sweet...

Ch
Review №89

Pricy but ok. More gifts and items and cloths now. Used to be full of music.

Ro
Review №90

Vinyl is overpriced, they stock mostly all commercial DVDs, no foreign film section, store was in a bit of disarray. Lousy TV show variety, skip this store and go elsewhere for connoisseur titles

ma
Review №91

Cool stuff they even sell vinyl records

Bo
Review №92

One of the few music stores left in the area

Ch
Review №93

One of my favorite stores for collectors items

in
Review №94

They have it all... from Blu-ray to Bluetooth, always pleny of good deals (some are a steal) Fun place to shop and the only place I know of that still sell physical multimedia products such as dvds, and cds.

Ed
Review №95

Just killing time. Saw some unique items

Jo
Review №96

Well stocked friendly, helpful staff.

ji
Review №97

Love this place

Su
Review №98

Love this place but the prices are on the high side.

Ch
Review №99

I went to the mall today for what most people would call a dreaded return because its not a guarantee. People usually have to fight for a return -- often shouting, Im the customer! So I took the kindness road and it was very rewarding for both of us.A little more than two months ago I bought a cassette connection to play music in my car. Everything was in great shape except for the plastic cable surrounding the male piece that gets inserted into the headphone jack -- it kept shorting out when playing music, which is worse than having no music.I didnt have a receipt and I explained this situation to her. I specified that I bought it here -- at this store -- too.The store manager was on the front lines, who was helping me from the start, and she was courteous in explaining the return policy. Though my return (without a receipt) was outside of the exchange policy she made it happen.I cant help but think this worked out for both of us because we acted like people and not buyers and sellers. We found compassion for a mutual cause. The truth is, customers have the best customer service experience when youre understanding and nice. People want to naturally help you when youre amicable. And this was also an opportunity for her to do something great for her store and stores reputation (which is more important than ever). Positive experiences go a long way in the retail industry and I wanted to celebrate this moment.I called to ask for the managers name because I forgot to ask, but they must have been busy. After we finished the exchange I told her how much I appreciated it (saved me a little bit of money and made me very happy) and asked if she was on Google+ so I could write a review. She isnt and joked that its hard enough for her to log into Facebook.By the end of the conversation we had made a personal connection and parted ways both feeling good. In the end, thats what business and people should be all about.

di
Review №100

Pay cash. Dont let them see your credit card. Dont give them a real email address. They will sign you up for memberships, Free magazines, rewards programs, etc.. You name the scam, they are running one of them. If you do make the mistake of paying by credit card, watch your statement for mystery charges in upcoming months. they are theives. I really hate the fact that nobody permits a zero star rating. ZERO to google.

Information
52 Photos
100 Comments
4.1 Rating
  • Address:550 Smith Haven Mall, Lake Grove, NY 11755, United States
  • Site:https://stores.fye.com/ny/lake-grove/362-smith-haven-mall.html?utm_source=local-publisher&utm_medium=local-listings&utm_campaign=yext&utm_term=fye&utm_content=805
  • Phone:+1 631-724-3268
Categories
  • Book store
  • Variety store
  • DVD store
  • Electronics store
  • Music store
  • T-shirt store
  • Toy store
  • Video game store
  • Video store
Working hours
  • Monday:10AM–9:30PM
  • Tuesday:10AM–9:30PM
  • Wednesday:10AM–9:30PM
  • Thursday:10AM–9:30PM
  • Friday:10AM–9:30PM
  • Saturday:10AM–9:30PM
  • Sunday:11AM–7PM
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
Similar organizations
  • Barnes & Noble600 Smith Haven Mall, Lake Grove, NY 11755, United States