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Device Doctors
650 N State St, Lake Oswego, OR 97034, United States
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Device Doctors

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Ha
Review №1

Ryan was the only one in town willing to touch my 2DS since they are no longer supported by most companies and difficult to replace. I wasnt looking for a repair, just needed a few stripped screws out as it was a hobby project of my own. He told me to come right in, took them out in under 10 minutes, and didnt even charge me for the service. I will 100% be keeping him and his shop in mind if anything else needs repaired in my future!UPDATE: I When I got home I found out that he drilled through the front of the casing. Sort of defeated my purpose with the project of re-casing an old motherboard since it has a hole in it now. Still functional but ruined my project.

Gr
Review №2

Scheduled an appointment to have the screen replaced on my phone. Did not receive a confirmation email, and I went in anyways. The store was closed, I called and recording said they stepped out. I waited and the owners arrived, they were apologetic for my wait and extended a discount on my services. As I take this to be a family run operation, I understand how competing priorities can sometime affect things. The discount was much appreciated. Phone was repaired quickly and professionally. Owners were honest and went above and beyond to make the customer happy. This was my second visit to this establishment, the first visit went smoothly and I didnt have any issues with that repair (dropped iphone in ocean) several years ago and I still have that phone. I would recommend anyone looking for repair to consider this establishment!

Ja
Review №3

So I dont usually write reviews but I felt compelled to write one in this case. I was in Ryans shop earlier today when he was responding to a couple of negative reviews. I asked him about their reasons but he told me not to worry about it. I checked out the reviews at home and felt I needed to write something in defense of this shop. Ryan has repaired numerous devices for my family over the years and done excellent work for far less than any other business like his. The work is second to none and he goes out of his way for his customers. Does he miss calls sometimes? Yes. Have we driven to his shop during business hours to find him out of the shop? Yes. He knows his weaknesses as the only person in the shop and is upfront about the fact he sometimes misses people. Nowadays people have the ability to write reviews about anything they want which can really affect a small business. I know because I ran one for many years. This brings me to the point of my review. The reviews from Charles Smith and Jimmy Walker are extremely unnecessary. A 1 star review for a small business during a pandemic for issues not related to the work they do?!?!?! Get a freaking life guys! Not only do small business have to worry about Covid but they also have to deal with ignorant people writing idiotic reviews. Im talking to you Charles/Jimmy. Get a life! Although not perfect, Ryans shop has been invaluable to his customers and the community. Thanks for listening.Jake

Al
Review №4

The owner Ryan is great! The prices are beyond fair and his respect for public safety officers really shows! I’ve had a couple things done there and Ryan doesn’t come across like he’s out for the money but more into quality and customer return which is why I’ve been back.

xt
Review №5

He was very helpful and communicative helped a lot with my pcs and have me upgrades and a pc very recommendable.

Qu
Review №6

We have had two iPhone issues (hardware) repaired here. Super friendly and proficient. Cant recommend enough.Apparently they repair other random things like toasters.P.S. Dont be scared of the dog...very placid and friendly.

Je
Review №7

They dont call me back, they pretty much never called to give me updates, they sold the part they had ordered for my nintendo switch after telling me they had the part and that they would be using it to fix my switch (I only found out because I came TO the store after several weeks of zero communication from them), and they arent in the office on time - I waited to pick up my unfixed switch (I gave up on them ever fixing it after they had it in their possession, working on it twice, for 5 months) for 45 minutes past their opening time before and employee finally came to open the store - along with 7 other people who came and went because they didnt have the time to wait (the stories of their experiences are just as bad as mine). The employee even knew I was coming - I spoke with them on the phone only one day prior.

De
Review №8

Quick Service! amazing job cheaper prices than most places. Plus he has the cutest dog ever! highly recommend

Ji
Review №9

Seems to be closed or a fake business. Called phone number multiple times, never an answer. Visited three times on different days, doors locked. Looks like its being used as storage for liquor store next door.

La
Review №10

I highly recommend this place for any of your device needs. Prompt, pleasant and effective. So much better than going to the Apple store. I’m glad I made an appointment and came here. I was able to get my phone fixed ASAP and will definitely be back.

Sa
Review №11

Ryan was awesome!! So kind to my son helped us out and fixed his tablet in an hour or less!! Absolutely the best service I have ever received!! Price is worth while!!

Sk
Review №12

Amazing communication and service. By far the best cell phone repair experience I have ever had! Thank you

Ma
Review №13

Brought my Playstation 4 in with a busted HDMI port. Ryan quoted me an extremely reasonable price right off the bat, which he never raised even after it turned out the console was going to require some much more intensive soldering work. For the week my Playstation was in, I was given regular updates by phone and sent photos of the progress. Totally committed shop, excellent service, and awesome dog that greets you at the door.

Sh
Review №14

I went in to get my charging port fixed. Turns out it needed to just be cleaned and he had it fixed for me in minutes. The guy was honest and quick..so overall Ill be going back to this place for all future repairs/concerns. Thanks again.

Ch
Review №15

Ryan, the owner is honest and very knowledgeable about phone and computer repair. He is personable and explains his work. He does quality work. I have had screens repaired on my phone, connector replaced on my laptop, plus other miscellaneous computer work. I highly recommend this business.

Ta
Review №16

Best prices, excellent service. I used the Device Doctors to repair my shattered iPhone screen and honestly, my new screen is such better quality than my old one. It looked better than new! Since Im on a budget, I found that Device Doctors was the best price in the area for fixing phones and I was so impressed to receive such a high quality product & service. I will be going back for sure and absolutely recommending Device Doctors to my family and friends.

Ry
Review №17

Ryan was the consummate pro. He worked swiftly to get my cracked glass taken care of. Unlike some of the other places Ive been, he doesnt use second-tier glass that cracks easily. He buys his glass from the same distribution chain as Apple from China that leaves you with a reliable feeling. Cool store in downtown LO with two smart dudes running it.

Di
Review №18

I had my laptop fixed by Ryan & was very satisfied 😍. Then my neighbor dropped her phone, so I took it also 2 b fixed - again was pleased with the customer service. I definitely would recommend Device Doctors, I know I will use them when I need to!

Ke
Review №19

Friendly staff plus Eve the pitty makes for two great reasons to take your business here

Ma
Review №20

Came here to get my iPhone 7 screen replaced. The guy was super nice, got it fixed in less than an hour, and even replaced my screen protector for free. They have the best prices out of any other place I have looked, I highly recommend coming here.

Br
Review №21

Several of us at my office had broken our phones - our COO even washed his in the laundry! Ryan quickly diagnosed the issues with all of the devices and provided prompt repair plans and estimates for each. He was professional, quick, and his pricing was very fair and honest. This isnt your average repair shop - these guys are legit pros at what they do. HIGHLY recommend Device Doctors and send everyone I know their way.

An
Review №22

Device doctors are so knowledgeable and helpful! They can fix anything and get it done quickly! They are very affordable and professional and I would recommend everyone I know to use their services! Top notch! The best around!

La
Review №23

So happy this place opened up in LO! Great service, good location and friendly staff.I brought my iPhone 6 in last week after the speaker randomly blew out. Ive never had to have anything fixed on a phone before but I was very impressed with their speed, honesty and knowledge. Right away I was taken back to a consulting area where Ryan sat down with me and went over the possibilities of what it could be and my different options. He was able to fix the problem in just 30 minutes while I waited in the waiting room and watched a movie.I would definitely recommend this place to anyone!! Easy parking, in and out service, and my phone works great now!

Na
Review №24

Device Doctors is where Ill be taking my iPhone or any other device in the future. Ryan not only fixed a complicated issue with my phone quickly, the pricing was very reasonable, the communication was smooth during the entire process, and the quality of work was excellent. Of all the places I looked at before choosing device doctors, Ryan seemed the most knowledgeable and easiest to work with. Excellent.

Ho
Review №25

Ryan took care of my minor issue while I was at lunch across the parking lot and charged me a nominal fee.He has also helped me in the past with destroying some old hard drives. Im lucky to have such a great resource so close!

Sc
Review №26

I shattered my iPhone 4 screen and had noticed this new Device Doctors shop in downtown Lake Oswego, right off 43/State Street. I dropped in and I was greeted by Ryan. Super friendly and helpful. He was able to replace the screen in under 30 minutes, while I waited in the cozy waiting room watching TV. Better than going to an Apple Store IMO; fast, easy, and super friendly!

Ch
Review №27

This place is phenomenal. I went to Verizon and the Apple Store and none of them could help me and charged far too much for service broken screen and GPS issues I decided to check out some local shops and chose Device Doctor for the great prices. Not only did the prices beat any other stores in the area but the service was amazing and the man that helped me really knew his stuff. I will definitely be making this my go to store.

Je
Review №28

I had a great experience with Ryan at Device Doctors. I called him earlier in the day about my iphone 7 plus screen being slightly shattered. He told me to come in any time before they close and it should take about 20 minutes. I got there around 3:15 and was out the door by 3:38. Impressive! The best part is knowing Device Doctors uses the original apple authorized products, rather than fake parts like a lot of their competitors. Thank you for generating quality work!

Di
Review №29

My husband and I love Device Doctors. Ryan has helped us with both IPhone and MacBook issues and has always found a way to fix our problems, even complex ones. Very friendly, efficient, and we always think he could have charged much more than he did. We highly recommend Device Doctors.

Ms
Review №30

I Love Device Doctors! I shattered the screen on my Samsung Galaxy 5s and was desperate to get it fixed. I took it to Ryan at Device Doctors and he had it fixed as good as new within 20 minutes at a great price!!!! The staff is very friendly and knowledgeable and my daughter even had hot chocolate while we waited. I will defiantly be back for any of my computer needs!!!!!

Wa
Review №31

Quick and professional repair at a reasonable price. Great job. Definitely recommend them!

Di
Review №32

I have used Device Doctors to repair a shattered iPhone screen and shattered iPad screen. Both were fixed within one day and both devices work great with their new screens. The price was also very reasonable and I will not hesitate to recommend Device Doctors to friends, family members and colleagues. Thank you Device Doctors!

Ib
Review №33

I went in because my brother had a good experience with repairing his phone. I brought my phone in to have my rear camera replaced (because it was crack).I found the pricing to be very fair, and best of all it didnt take very long at all to fix.Thank you Ryan.

Br
Review №34

Had an appointment with Ryan to repair my iPhone. He told me he was going to get the needed parts the following day and would let me know if he didn’t. I showed up at the appt assuming he would have them only to find out that he left town without letting me know. Not cool...

s
Review №35

Less than 20 minutes to replace shattered screen on my iPhone. Paid the quoted price. Highly recommend. Hope I dont have to come back :)

Ro
Review №36

My iMac was running slowly and I did not know why. I took it to Device Doctors. Ryan and Ian sat down with me and my computer and explained what the possible problems and solutions might be. I was treated with friendly respect. I turned the machine over to them and they safely updated much of the software, and now it runs well again. Because the work lasted into the evening, Ian delivered the computer to my home. In my opinion, the Device Doctors are honest, knowledgeable, and hard working. We are lucky to have this service in Lake Oswego.

Jo
Review №37

Thank you, Ryan, at Device Doctors! You were so helpful and went above and beyond to help me with my cell phone problems. So happy with your services! Thanks again!

Jo
Review №38

Device Doctors was amazing. I needed to get my iphone fixed and my daughters ipad. The service was quick and the owner was very knowledgeable. I definitely recommend going to Device Doctors and will be bringing all my families future busted tablets, phones and computers in.

Er
Review №39

Assertive. Reliable. Knowlagageable.I recently have had a ghosting, chip issue with my iPhone. Ryan has been ontop of getting this issue resolved. Lending me a loaner phone, picking up my phone and delivering.Hands down the best loyal, customer service.

Ed
Review №40

Very responsive, prompt service at a reasonable price.

Bi
Review №41

I stopped in to the have the battery replaced on my Samsung S7Quick service and an exceptional price, will be back to fix my wifes Iphone

jo
Review №42

I dropped my IPhone and was scared it couldnt be fixed but I took it in, and the customer service was great they fixed my device within a few hours and used high quality parts.They were really professional and I definitely recommend going there. I will be a returning customer in the future for more assistance with broken or damaged products.

Jo
Review №43

Brought in my iPhone with a shattered screen and Device Doctors quickly repaired it at a very reasonable price. I highly recommended them to anyone needing repairs, very professional and they do great work.

Ma
Review №44

They do a fantastic job of fixing problems on my phone. Never bother to go somewhere else. They and do it all.

Wi
Review №45

Its quality its quick and very very affordable! The staff is welcoming and friendly!

Ro
Review №46

Great service. Great price. Expert Techs!! AND chocolate!!! Thank you Decide Doctors!

Jo
Review №47

My 3 year old daughter dropped her Ipad mini and broke the screen....she was a Mess!!!!. I had noticed Device Doctors had opened up recently and dropped it off in the morning on my way to work. I explained to them the situation and I needed it fixed ASAP. I got a call a couple hours later, the Ipad was fixed and ready for pickup. The customer service was top notch....they actually wanted to help me. Hard to find that these days. I wanted to say thanks and Ill be back.........John

Ju
Review №48

Hello,My iPhone 5s battery would not hold a charge for more than a few hours. I brought my phone tothe Device Doctors shop in Lake Oswego. What a cool place, and Ryan is just the best! Very personable, professional, and knows his stuff! I left my phone with him for about an hour. Ran a few errands, and returned to find my phone running like new. He replaced the battery. On my way out, I helped my self to a complementary cup of coffee from his Keurig. An excellent resource for Lake Oswego and West Linn residents!Cheers,Julie

Br
Review №49

Fair prices and incredibly professional, and honest. They quickly assessed the damage and immediately let me know what the costs would be to fix it - no hidden fees.

Ba
Review №50

Bottomline: Awesome, Ryan is knowledgeable, personal, professional, & priced better than fair............doesnt get any better than that. Thank you Ryan, Barry Hasson

St
Review №51

When I dropped my phone and cracked my screen I needed to have it repaired ASAP because I need my phone for business. Thankfully, I found Device Doctors in Lake Oswego to fix my cracked screen. Ryan, the owner, was very professional and had my iphone fixed in a jif. When I can, I like to support local business. I would definitely recommend the Device Doctors to anyone.

Em
Review №52

Fantastic service and the best price around for fixing my iPhone.

Ja
Review №53

The place had a very comfortable enviorment and really good service.

Ro
Review №54

I dropped my Samsung Galaxy S7 Edge and broke the screen. Turns out, Device Doctors is the only place near Tualatin that would fix my phone. (Seems like most places only do iPhones for some reason.)Once he got the parts in, Ryan replaced the screen in about an hour. If you dont have an iPhone, be sure to call ahead so he can order the parts. (Unless you want to leave the phone there and pick it up when its done.)Because the screen on my phone is weird and because of Samsungs recent issues, it was kinda pricey ($350 or 45% of the cost of the phone) but thats due to the parts and totally not the shops fault. (Thanks, Samsung!)Ryan did great work and Id highly recommend this place if youve got a Samsung phone (or tablet) that needs to be repaired.

Ke
Review №55

I have known Ryan for many years and he has fixed countless iPhones and iPads of mine. HIs new location on Hwy 43 makes his service all the better.

ma
Review №56

Great work, fair price and exceptional service.

Ma
Review №57

Ryan will shoot you straight, deliver on what he says, and do it for a fair price.

je
Review №58

Replaced my bad iphone battery quickly and for less than half the price of Apple!

Ch
Review №59

Never open

Information
38 Photos
59 Comments
4.7 Rating
  • Address:650 N State St, Lake Oswego, OR 97034, United States
  • Site:http://devicedoctorspdx.com/
  • Phone:+1 503-451-3413
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:11AM–5PM
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