Great Experience! Sam and Chris and the staff at Royal Bath Place are very professional and helpful. Even with my repeated visits, trying to decide from so many beautiful bathroom vanities, I was always greeted with a smile and always given quality time. Delivery was right on time with respectful staff. I recommend Royal Bath Place for everything for the bath.....faucets, medicine cabinets, shower doors, vanities, bathtubs, toilets, etc. Competitive prices. One stop shopping!
We had an excellent experience there, in and out with a beautiful new vanity in a half hour. The warehouse guys are extremely efficient and above and beyond helpful. The floor people knowledgeable with the great selection they have there. I recommend them highly.
What a great place! If you need a bathroom vanity, these guys have it in stock for immediate delivery! We worked with Chris. I gotta say I was skeptical at first, the72 vanity we wanted, holes drilled in quartz counter top for wide set faucets and choice of knobs. Ordered it on Thursday and it arrived the following Tuesday. Perfect! Everything we wanted and $1,000 less than we were going to spend for a 60 vanity.
Great and personable staff. I had no idea everything involved in remodeling a bathroom. The staff was very helpful and patient. Answered all my questions. Great prices!!! Wish I could give this place 6 stars!!!
Great selection, very helpful, good quality merchandise in stock, delivered on time in a couple days. Salesman Chris and delivery man Mike were a pleasure to work with. We spent DAYS on line and in stores and could not find anything in stock anywhere until we found Royal Bath! Thanks for a great experience!
We were shopping vanities and other things for three bathrooms as we were remodeling our bathrooms. The sales guy we spoke to, said we would get 10% off the whole order if we bought everything from them, but it would only be adjusted after we paid full price for the first one.We decided to buy all the material for the 3-bathrooms from this place and after buying the first vanity at full price, when we went back for the second bath vanity, the sales person reneged on the promise claiming that shipping prices had gone up so they could not honor the discount.The best part was that we found the same vanities for much lower prices at Overstock.Com and Wayfair.Just disappointing that they would change their mind after we pay full price for the first one in a week.
Im extremely happy with my experience at Royal. Every person I dealt with were not only friendly, but knowledgeable. Customer service after my purchase was top notch and their prices were great.I purchased a vanity, two sinks, two toilets, two faucets, shower hardware and sliding glass shower doors. The faucets and shower are Royal brand and Ive been very happy with them. They delivered my order and rather than just dumping everything by the front door, they brought it around to the back of the house and inside. They were also very carful when handling everything, especially my shower doors. Would not hesitate to refer a friend.
Would Highly Recommend! Great Staff who know their product, Tons of selection and different not the usual stuff you see at the big box stores. We bought our Faucet, Mirror, and Towel Rack there and for our next bath remodel Im going to buy everything there.Originally left this glowing review but now I have to back track. Ordered a towel rack from them and was told 2 or 3 weeks. Its a special order so no refunds. After 2 weeks called to say the bathroom changed and nwo we dont have room for a 24 can we get the 18 so they said we would have to wait for it to come in send it back and get the 18 that will double the time line to 6 weeks. Waited 10 weeks calling every 3 weeks to find out the progress. when I called today was told I was called 3 times to be told it was in (LIE!) So I said which one is it. The 24 that I ordered then I reminded him of the conversation about the 18 and was told that would take another 10 weeks. When I said I would just need my money back then I was told Special Order and was not refundable when I said I need to do it through the credit card company then. He said I was threating him over a god damn towel rack and hung up on me.
Its a hidden gem. The guys were friendly, knowledgeable and not pushy.
Friendly and very helpful. We renovated 2 bathrooms and needed everything. They made the buying experience very easy. They are very knowledgeable and really helped us out the best look together. I’d highly recommend!
Awesome place. Chris is very knowledgeable about the products and offers his opinion. We are a second time buyer at this location.
Our experience with Royal Bath Place was amazing!We were greeted by a very friendly staff. Sam helped us with all our questions and was extremely knowledgeable about the products we were interested in.I’m so happy to find this beautiful showroom for all our bathroom and kitchen needs.Excellent service and awesome prices.Check them out, I promise you won’t be sorry.Mr. & Mrs Thomas Amendola
Sam was very patient, helpful knowledgeable and professional, tyLuis also provided excellent customer service, such a pleasurable experience, got what we need 👏
Sam, Chris and the whole team at Royal Bath Place are terrific. Good prices, great service, very responsive and a pleasure to deal with. They go above and beyond to get the customer what they want. I recommend Royal Bath Place wholeheartedly!
When I was renovating my master bath I searched the big box stores for tubs, vanities, fixtures and toilets. I was able to find things I liked here and there, then I stumbled across Royal Bath Place online. To my surprise it was located close to home so I popped in for a look. WOW! Everything I was looking for all in one place. The staff was extremely knowledgeable and helpful. Moe (the pro that assisted me) even suggested that I lay in the tub on the showroom floor to check for size and comfort.I was able to pull all of the components for my remodel together in one place. The best part is that renovation didn’t look like every other bath in the county because of the diverse selection and resources that Royal offered. My contractor coordinated with Moe and had everything delivered. This place is truly a MUST SEE if you are looking for anything for your bath.Months after the remodel was done, we needed to change a towel bar. One stop to see Moe. They had everything saved in my history file. Moe was able to suggest several options that worked. THAT IS SERVICE PERFECTION!!!
Thank you guys! You guys were very knowledgeable from the customer service reps to the warehouse guys. Chris was a standup guy. He helped me and my wife piece together our bathroom from head to toe. Everything came out beautiful! Thank you Royal Bath.
Great store has a lot of selection Staff is very helpful buying my bathroom vanity from them
Good service and products
Great selection, very helpful staff
Very competitive pricingMerchandise in stock
Excellant service from Chris 2day. Really stand behind their products, and fix any faults in a professional + pleasant way. Reommend this company highly. Chris is knowledgeable and helpful.
Great selection of vanities and tubs. Chris was very knowledgeable and helpful.
Chris was very helpful in helping me choose the right tub and filler for my space. I went in with the measurements of my bathroom and he made sure that I picked the right size. We had an issue with the filler hoses that we noticed during install. I called to notify them of the problem and Liam came to my house with the correct hoses that evening, which was helpful since I live in Jensen Beach. I would recommend Royal Bath Place with amazing customer service before and after your purchase.
We searched all over Northern Palm Beach County and never got the combination of price and service that we got at Royal. Sam and company were the best and the prices were way better then the other suppliers .Start here and know you are in the best place
Moe was amazing in helping us find difficult size faucets. Fast easy and professional and great prices. We asked for a plumber recommendation and Carlos is a jewel!
I live in Utah, so was unable to visit the showroom to see the vanities advertised. The vanity I wanted wasnt available to purchase online, so I phoned and spoke to Chris. He checked with his supplier and called me back. I ended up ordering a different vanity and to be honest I was nervous as the vanities arent cheap!! The vanity didnt arrive on the scheduled delivery date and I phoned and spoke to Moe. He called me straight back and apologised as the courier had transposed two of the digits in my cell phone number. The vanity arrived and I couldnt be happier!! The quality is worth every cent. I did read the negative reviews online BUT my experience was that the customer service was exceptional, the product arrived well packaged and looks beautiful.
Royal Bath is great for any bathroom renovation! I typically use Moen valves or hardware but Royal bath is always my go to for great affordable vanities, and they have some quality hardware that is impossible to beat in price. To make things better Chris is phenomenal at his job, hands down one of the best customer service experiences in the biz. If youre near lake park and doing a bathroom renovation, check them out!
Absolutely in love with my bathrooms. They look so beautiful. We got everything from vanities, toilets, faucets to shower systems and glass shower doors. Great experience, staff was very pleasurable to deal with. Would definitely recommend them! I wish i could post pictures to show my bathrooms!Thanks guys! Could not be happier.
Chris was super helpful, I had several questions before, during, and after my purchase Chris went out of his way to answer them.The deliver process was on tim and smooth. The vanities are great and priced right.
The service at this establishment is truly focused on customer service and satisfaction. I purchased a toilet about 19 months ago and recently encountered some issues brought this to the stores attention and all staff went over and beyond to find a solution. Today when I arrived at the store and spoke with Moe who apologized for not having the item as the product was discontinued; without ANY reservations he simply stated we will give you a new toilet at no cost and sincerely apologized for the inconvenience. He asked if I was able to take the new toilet today, which I was and he had his team placed it in my car. This is truly the epitome of great customer service and satisfaction with this attitude, attention to details and service they will continue to prosper.Thank you Chris and Moe at Royal Bath Place you have gained a long term customer without ANY reservations. You have my business and hopefully those I encounter and those who read this review.
Nice product but TERRIBLE customer service. Extensive delays on orders, corporate customer service, owner or store manager to complain to about the terrible customer service. I will NEVER shop here again so beware.
Though I did not buy anything from this store, I make it a habit of reviewing if someone has given me outstanding service. Chris, whose card says product specialist was very very knowledgeable and, i felt truthful. Chris took a considerable amount of time explaining the differences in some of my needed plumbing supplies, something the elitist stores dont always do. There is plenty of merchandise in this store and there are a lot of different price points. For people who live closer than i do, or are not looking for ultra modern Italian look, I think you should check this out.
The employees are very nice. But beware of what you buy in this place. I bought the Elsa vanity. The legs of the vanity are poorly made.
Terrific selection
Visited the day after Xmas (perhaps a bad day) to buy 2 medicine chests. Was greeted and told there were no Mahogany or Dark wood colored cabinets. I asked if I could order. Sales person said they would check. Never saw her again!! Ordered from Home Depot... not the best experience, but no one was overtly rude. Dont think they were too interested in selling me two medicine cabinets!!
Such an awesome place to go for bathroom items. Team there is very friendly and even allowed me to sit in the tubs to make sure they were big enough for my bathroom lol. The vanity I purchased is beautiful and the quality versus the price is definitely very reasonable.
Excellent variety of shower heads and bath features, very helpful in recommendations and knowledgeable in their products
I went to Royal bath place and dealt with Mo. He was very pleasant, knowledgable and understanding with all of my needs. He gave me great suggestions and the prices were fantastic. I would like to highly recommend Royal Bath Place for anyone looking to renovate, they are a one-stop shop which is amazing.Thank you Royal Bath Place
I am so excited I found this place!! Moe, the owner and Chris the manager are absolutely the best!! Their inventory, knowledge and customer service is TOP NOTCH!!! This will be my exclusive place for bath, kitchen etc.. for my rentals!! HIGHLY RECOMMEND you check this awesome place out!!!
The staff is very friendly and helpful. They have a huge showroom, with everything in stock- which is amazing if you ask me!I bought everything i needed for my bathroom renovation: vanity, faucet, tub, shower system and im in love. Thank you!
Beautiful products and wonderful staff! They made it easy to find what I was looking for from the get go and let me mix and match the top and bottom to my vanity. They made sure to be careful of my products and house when delivering them as well. I highly reccomend this company.
Great assortment and professional staff.We fell in love with the Carrara Marble vanity, compared to others the price was the best and it was also available and delivered to us the next day. Now we are thinking about upgrading our second bathroom, will keep you posted.
Great service. Found exactly what I wanted at a great price. Will definitely return!
Great customer service, good selection.
Chris and Liam were excellent. Thanks for taking great care of me!
Good one
Purchased a Free Standing Tub and Handle Waterfall Tub Filler from Moe and Cris, great selection, good pricing. The staff is knowledgable and friendly, not pushy, just seems like they are there to help you. I will be going back to purchase a vanity in the future thay have a nice selection of those as well. I drove a long way to get there and it was worth i!
Professional and personalized service. Quality vanities and fixtures, one stop shopping. Bought two vanities and fixtures all in stock and deliverd next day. Great place, I highly recommended Royal Bath
Great staff, and better prices. It’s amazing how big the selection is. “Home Depot of bathrooms”. I’ll be a customer for life.
Modern high quality merchandise. Very helpful customer service. Dont start remodeling before visiting this place!
My husband Bill and I came in over 2 months ago and had the pleasure of meeting the owner Moe.We are renovating our bathroom and after looking in his beautiful showroom we purchased the toilet, shower door, fixtures etc. Moes pricing was exceptional for we had looked elsewhere and again his honesty and being so genuine made the difference. Not only did we get all that we purchased but he gave us peace of mind for our bathroom still is not completed due to incompetency.Moe, thank you for everything and I personally will be recommending you and your business.
No Stars really. Buyers B E W A R E. They sold me damaged merchandise. When confronted, The sales people that I dealt with were overly rude, argumentative and dishonest. I received No reasonable customer service or support-this includes the owner of the business. They have received their damaged merchandise back but refuse to acknowledge it and will not issue a refund. And they will go to amazing lengths, which include false and slanderous story telling to feel justified about their behavior. BEWARE!
We went into Royal Bath in need of replacing worn out Moen tub fixtures and valves. Instead, Chris N told us that Moen products have lifetime replacement for free. Most places would have taken our money instead!
Great selection, very knowledgeableThis place is awesome, purchased and picked up the same day.Great place lots of choices
Bought what i thought was a new faucet discovered it was used as the plumber reported,when we replaced it they gave me incomplete parts told me they would replace it but when i returned they said they couldnt help me....mystified as to how they can conduct business this way.....sold me incomplete and than used parts, twice i had plumber come to no avail ....very disappointing dont trust these people
Great service great prices. I will be back . Thanks
Best prices with awesome staff
Great employees they helped me out alot, also very quality vanities for a good price
Stay away!! We ordered a vanity over the phone and the owner himself delivered it. He was adamant about checking the vanity to ensure all was well before he left, however he never took the quartz counter top out of the box ..for my plumber to discover the sink was glued in tge wrong place. The plumber had to make another trip which cost me an additional $200. We called the company and i was told the owner would get in touch with me asap. He never did. I had his cell so called him directly, only for him to hang up in my ear and never get back to me. The staff at the store said they would deliver it the next day so when i asked them to do so the gal who answered the phone said we dont do deliveries today. We drove an hour out of our way to pick up the replacement and all i got was half of the delivery charge back. $35 when it cost me $200 and an hour drive. AND i paid extra for a kick plate. They send me one big long pc to install. So now i have to hire a carpenter. Sucky company with no regard for others and they tell i what u want to hear! Stay clear!!
Great selection, products in stock, and wonderful customer service.
Chris very helpful did two bathrooms and love the quality....
Excellent, efficient! Great selection!
Great customer service. The staff is super helpful.
I went to this place and i was antended by the owner. He is the rudest/nastiest person i have ever meet. They also miss lead on the internet what they advertise is not the same thing when you go visit. Even if somoene would pay me to go there again i wouldnt go.
GREAT SELECTION BEST PRICES AROUND LOVED THE PRODUCTSHad a great experience for my small condo to get what i needed at the right price
Best Selection and I got to pick it up same day!
Friendly caring staff works with you and make sure your making a sound purchase.
Bought 2 bathroom cabinets and showers and toilets Exceeded my expectations. Thanks again Moe and Chris
Great experience at Royal Bath, highly recommend!!! Chris was a pleasure to work with!!
Just started looking for bathroom vanities. They didnt have what I am looking for.
Amazing place and good prices
The best staff and great products
Great prices great stuff
I placed an order online and it was delivered with a broken top. Customer service isn’t the greatest. Through a mutual friend i later found out All there products are overpriced and made in China. Do not shop there.
Be Care ful whit the Things you buy . You have to check the merchandise this man says he sells it in good condition and by his is broken and does not want to change it
The service was not welcoming
Terrible terrible customer service. And they LIE
Well today Roger the manager resolve my problem, nice guy ...!!!!
I like it
💪💪💪🙌🙌
Great customer service & depending on the profile bought it can come with lifetime replacement warranty ( Thats a pretty sweet deal).
It has what I need