I have to honestly say, this place is phenomenal. Excellent customer service! This is one of the only storage unit facilities I will ever use. Its incredibly clean and the staff is so friendly and accommodating. They do anything and everything in their power to help you and make you their top priority. Nicole is absolutely wonderful; I was in a bind with my moving company and she was able to help me out tremendously. I highly recommend Extra Space Storage!
Nick was very nice, informative and helpful. I would recommend this location to others.
Easy, smooth and fast service. Great customer experience.
Best storage place ever friendly staff, good prices, clean and organize. The manager is an amazing person friendly and attentive, willing to help you to solve any issues. Definitely I would recommend this place to anyone
Nicole is really and kind with my fiancé and I and so sweet and helpful with us 😌.
Sandra of extra space storage was fantastic. Walked me to my unit and responded to all my questions! A very safe place to be. Very accommodating!
The service at this location is excellent. I will recommend to all my friends and family! Thank you! Jesse
Highly recommend this extra space storage. Extremely great customer service and very clean Facility.
From the moment I walked into the office I was acknowledged and attended to. Great and knowledgeable associate named Gabriel. He was very informative and helped me choose the storage unit that best suited my needs. I definitely recommend this company.
Such a clean storage unit with great customer service
Bobbie was the best help anyone could ask for. Got me set up with a perfect unit. I
Everything was great Bobbie helped me out tremendously!!! I recommend her to everyone
Mrs Bobbie O’Malley is the best !!! She worked great with me with getting my storage unit. No hassles, just a great lady and great storage facility. Highly recommend!!!!! Thanks Bobbie you rock !!!!
Bobbie the manager is amazing. She has an amazing customer service, never had someone treat me this way. Definitely a great employee 😊
Bobbie the manager is amazing she’s very nice customer service never had some one treat me this way definitely a very perfect employer.
Thanks Bobby. Amazing service. Great deals. And everything else that you need for storage, all in one.
Julia is very helpful and property very clean
Clean and convinient. Location
I like Extra storge but I feel that the price is to much for a person that gets paid once a month...
Very friendly service, and newly refurbished storage interior. Bobbie was very helpful and made the whole sign up process very smooth
Loved my space!! very clean and affordable. Thank you Bobbie for being friendly, helpful and very informative on your job!! Will recommend 👌 🤗
Always great service from Bobbi. At a moments notice ready to serve me with my needs. Thanks.
Ive never had to use storage before and I must say, THANK YOU BOBBIE FOR MAKING THE PROCESS SO EASY AND FAST!!! I called around all day to find something and Bobbie made it happen in lightening speed. Shell take care of you!! HIGHLY RECOMMEND if I could give more stars I would
Bobby was ver friendly knowledgeable and very helpfull with my choice of unit. You need more people like her. Thanks!for all you do Bobbie.
Bobbie was phenomenal. She took the time to answer all my questions and put my mind at ease that I was going with the right company.
Bobbie was super friendly and very helpful! Great experience!!
Highly recommend this extra space storage ask for Bobbie she’s the best . Extremely great customer service.
Bobbie was very nice property was clean and neat
Only needed a unit for a few days while relocating. Their first month or one month free is for real with them. Not the 3rd or 4th month like others. Bobbie in the office was exceptionally helpful in many ways. I would certainly use again and recommend to anyone in need of clean safe storage.
They treat you like family. Nice clean units. GREAT PEOPLE.
Great customer service, Gloria is pleasant and very helpful. The facility is clean and I feel my items are secure. Easy access to my unit till 10pm in the evening and 6am in the morning. The facility is gated with passcode entry, cameras are obvious throughout, and items are safeguarded indoors The facility is clean and organized.The facility provides carts to make moving easier. Locks and boxes are sold there for convenience. It’s obvious customer service is top priority. Everyone I’ve encountered has been pleasant and helpful. Thank you.
Bobbie is the BEST!!!! This is my first time renting a storage unit and she made it fast and easy and gave me great customer service. I LOVE HER
Very Clean and Organized. Staff was very friendly.
Very friendly and knowledgeable staff! Facility is very clean and easily accessible. Highly recommend!
Very clean and Bobbie was awesome
Great Service, Friendly & Accommodating👍🏾
I’ve been using Extra Space in Greenacres for a little over a year now and I have no complaints. The staff is always friendly & helpful, move in & out was easy and the facility has always been clean whenever I’ve gone. And I definitely liked that I’ve never had to worry about anything happening to my stuff, especially bugs. I started out renting a 10x15 and I recently moved but still need a small unit so on my move-in day I moved out almost everything, swung by the office to do a transfer and moved the little bit of stuff I still need stored into the smaller unit. It was really quick and easy and the office manager Bobbie was really nice. I’d recommend Extra Space if you need a storage unit.
Place is clean and was able to fit all my storage into the unit. The gentleman who assisted me was very knowledgeable and helpful. Will be coming back and recommending Extra Space Storage!! 👍👍👌
The acting manager showed me the available storage units and gave me the best price available. I was very happy with my experience.
My experience at this location Extra Storage Space was fantastic. I was greeted by Bob who was extremely generous, helpful, and enthusiastic. All in all I was pleased with my service and found more than what I needed.
Very nice and helping
Bobbie was very nice. Clean property
A well kept & clean storage unit building with really awesome staff.
Clean space, nice storage, and friendly people.
Bobbie O’Malley the store manager gave Me the best Customer service.. this is the first time I rented a storage unit I am very pleased. Thank you Bobbie!!!
Julia was very helpful in assisting My fiance & I with purchasing the exact storage unit we needed. She answered any question we had, whether it was about space and accessibility, all the way to temperature and bathroom cleanliness. So far, I have had not one complaint here, and every employee sports a smile every time I run into them. Not only do they take care of your valuables and possessions, they make you feel at home. This storage unit feels like it is my own garage. Thankful for Extra Space Storage and also for Julia.
The manager Bobbie was absolutely amazing, I love my storage space.. thanks
RENTER BEWARE!!I looked for a storage unit on Google. I chose this particular one because it had 5 stars and had great reviews. HOWEVER, my experience was NOT as those shared in these reviews. I visited the business, Bobbie showed me the unit I put on hold. She assured me she would hold it for me as I needed to work out a few details. I spoke to her within 5 days and assured her we wanted that particular unit. I sent my Mother in law to fill out the paperwork (as the unit was for her). Bobbie assured her that she would hold the unit for her. Mother in law’s current storage facility agreement ends on Aug 20th. When mother in law went a second time (August 13th) to fill out the paperwork we found out that the “held” unit was already rented but we could have a unit further from the elevator....Basically, Bobbie LIED to us on multiple occasions. We have since rented at Cube Smart because if Bobbie lies about one thing- what other things has she lied about? Not taking any chances!I am a person of my word and take lies very seriously. I even spoke to Bobbie the day before Mother in law went to fill out the paperwork and she never even mentioned that the unit was already rented. It wasnt about money- at any point we were willing to seal the deal....she kept saying she could hold it. This way mother in law didnt have to pay for two units until we could move the items.On a side note: the unit was rented out from under us on Aug 7th! Not once did Bobbie call to give us the option of renting it immediately or change to a different unit.To top it off, I gave Bobbie 2 days to call me to explain what happened as I know mistakes happen but have not heard from her. She was told I was upset but she has not contacted me. This is why I am now posting....I gave her a chance to explain but she chose to ignore.RENTER BEWARE!!
Bobbie was very helpful she explained everything clearly.
Extra Space, Lake Worth provides five star service. I highly recommend anyone looking to rent a storage unit to visit that location. And please ask for Ms. Julia. She’s absolutely the best . I had a very great experience there.
Very friendly and knowledgeable!
Amazing experience
Great and helpful staff. Very clean place
Julia was awesome!!
This is a great facility! Highly recommend this Location is small and the service is personalized. Clean and very well kept. The manager speaks Spanish and this was useful at the time of the rental since my mother speaks better Spanish.
Wonderful place and Great customer service!! I would use it again.
Very clean and nice facility. I was impressed there was no odor or other musty smells. We had no problem switching from a larger unit to smaller when we needed to. Very secure with one way in and one way out. Customer service was very good.
Extra Space Storage is lucky they have Julia. She saved my business after I had a not-so-great experience with one of the employees. Thank you Julia! And I love my unit and the ease of access to the facility.Excellent service, very clean facility. Julia was great!
Overall great experience! Julia was amazing and helped us find the best choice for us. She made our already stressful process very smooth and easy :)
Amazing service. The facility is clean and accessible. The manager explained everything clearly.
Great place to store my stuff, very clean! Smells good and fresh .... Julia is amazing really helps you out and explains everything so you understand!
Eddy helped us out tremendously with the exact space we should rent out for the amount of stuff we had. Very helpful would recommend him!
I had my storage unit for a few months as I was moving around town and they are always so helpful. Edward is the nicest gentleman and he helped us in any way he could. Overall, the price was great and the units are all air-conditioned and very secure. I will definitely recommend this place to anyone needing storage space. Thank you so much!!
As a first time person looking for storage coming into this place felt like home. Customer service was top of the line. Eddie who assisted me was the true meaning of customer service and 5 star experience. The units are very well maintain and clean. I strongly recommend this place to anyone.
Julia and Matt were great! Customer service truly makes a difference. We walked in 1 minute before closing on a Friday night and Julia still was kind enough to show us the storage space and was super friendly. Sure enough we went with them vs all other storage options. Thanks Julia and Matt for your help!
Ive had extra space before, I always had a positive and informative experience. I was with Extra Space Storage for a total of 3 years 09-11, at that time George was the manager, he was amazing, friendly and always extremely helpful and kind. Now 3 years later my mother needs a unit. I went in and met Eddie and Susan, they both were friendly, helpful and great to talk with with all questions and concerns I had. Also they both went out of their way to find exactly what we needed. Its always a great place to do business with a trusting staff.
Great rates. Very clean and neat. Eddie, the store manager, was extremely helpful. Even stayed past closing to help me get my space all set up. I highly recommend! !!
Bobbie was awesome. Super clean storage
Great place !!
The manager Bobbie was super kind, helpful, and made me feel welcomed!
Stopped just to ask for directions and Bobbie was such a great help. She went above and beyond to get me where i was going. I will definetly refer this place to whoever needs storage!
Second time storing here and very pleased with everything. Bobbie was great!
Loved the quality customer service. Secured facility, climate controlled and private. Only storage place in the area thats worth your money
Gloria and bobbie are two wonderful people, professional, Informative and the location is super clean. NOCE PLACE TO RENT A STORAGE.
Julia provided excellent customer service with a smile. She made it extremely easy for me to get exactly what I need.
The stuff makes you feel like home they’re really nice and they are willing to help you with a smile
Bobbie O’Malley was great in helping get a storage bin!!
My experience over the phone was really professional. Now when I came to the office the greet, smell and well keep and secure really impress me. I really recommend this units and I will take flyers to take to my job since I work in apartment industry ti put it in our move in packages for new tenants
Excellent customer service. The prices are a little more than public storage but its worth it. Julia and Reuben are super sweet and I trust this company.
Its very clean and had easy access to your storage space and its secure. Thank you extraspace storage. The managers on site are very nice and helpful. Go to this storage facility if you need extra space. Its great!! And Ill say it again. Very nice and clean!!
Ive been through A lot with trying to find storage, and when I first walk in to extra space storage, the customer service was not good, then when I went again for the last time I delt with john l smith, he was fantastic. Even with him having trouble breathing he gave me the best customer service, I would definitely recommend people to you guys but only because John Smith was so nice, and pleasant to deal with. I was fully satisfied with the end results because of his service I ended up getting a storage. So I really want to say thank you for hiring such a great person.Sincerely,Michelle Rojas.
This facility is clean and well secured. Julia the manager goes above and beyond to make your experience the the best it can be.
Bobby was such a great help. Absolutely amazing service.
Julia was fantastic getting me started and set up! Super friendly great lady! Clean facility. Love the carpeting and easy elevator access
Very nice
Ms. Julia is so nice lady and so helpful and the place is amazing clean and secure for my furniture.
I went in to the facility today and found it was very neat and Bobbie was very friendly.
Excellence services Bobbie and Gloria they are very nice hostter
The location is perfect and the service was amazing! Julia answered all of our questions and was attentive to all of our concerns!
Sales rep is awesome. Great personality. explained everything. building is exceptionally clean. glad I chose this storage facility
The process was very easy. Patrick was very pleasant and courteous. Excellent customer service, I will definitely recommend this facility to family and friends.
Julia was very professional pleasant and efficient. Nice clean facility as well.
Whole process was easy. Amy was great!
The place is very nice and clean and the customer service is great I have no complaints the manager shes good at her job and shes very professional. Nice doing business with extra space God Bless😇
Naimir was very helpful, made it easy for us to make a decision to get a storage here.
Store is conveniently located, Sandra is awesome, always providing professional attention. Facility is very clean. Highly recommend this location.
Very great customer service. Julia was very professional and talked us thru everything we needed to know and made us feel comfortable throughout the process. Thank you!
Great customer service and very accommodating. Will definitely recommend.