Great color selectionsGreat service as well
Dylan was very helpful with finding the color that I needed.
Really unimpressed and wish my painter never used SW paint. I went in there the first tome was in there over a hour because no one could help me for 30 mins. Finally helped went back several times for more paint the 3rd day was told they had no more paint… how does a paint store run out of paint? Was told they could order it for the next day and would call me. Never got a call so at 5:30 I called and phone rang for 32 mins and no one answered. Called next day was told h never ordered it and it would be in next week had to drive all over town for paint. There paint is not superior enough for the inconvenience. Home Depot paints do a similar job. No one can tell the difference between SW and HD paint. Gave two stars because after a hour he gave a discount
First time coming the the south side store and Demond was extremely helpful with his professional opinion about stain! Give this guy a raise!
I spent 20 minutes in this store standing at the counter with no one offering to help. It was as if I were invisible. The woman was helping a customer who was complaining about all the mistakes they continue to make. 2 other people were just standing there like statues not being helped either. Very uncomfortable feeling all the way around. I went to the commercial store and the experience was like night and day between the 2. Not sure how this place stays in business or why you would go to an establishment who doesnt care if youre there or not.
I have been painting for 8 years. I have tried many other brands. I feel that SW is one of the abaolute top brands. Their paint cuts in smoother than everthing else. The thickest coverage goes to Behr Marquee, that being said it definetly is not as nice to cut in with. NOTE: the shelf prcing is upcharged alot. If you desire to use any SW paint I certainly recommend an account, which comes with diacounts.
I have been buying all my paint here for the last 20 years. Great quality and great service.
Always great place to shop for paint.Thanks guys for all your hard work.
After picking two color samples I was not thrilled with, I returned to try again. The sales associate was able to quickly find the swatch sample of a color within the original palette and made me a sample container. I was in and out of the store in under 10 minutes. And the color was perfect!
Excellent service! Thank you Brittany! Good team work!
Product is excellent. Employees make you feel they are doing you a favor to answer your questions. Not everyone who enters the store is a paint contractor who knows exactly what they want or need. If I want service I recommend ACE Hardeware. I believe their brand is made by Sherwin-Williams and they carry other brands that are as good quality.
Personnel were helpful over the phone, and found exactly what I needed. I ordered the product, via phone, and picked it up in store.
Needed some input on my painting project and got it here! So appreciate the expertise and can’t wait to start my project!
Always very helpful and knowledgeable staff and highest quality paints.
Great products and helpful people.
Great website for ordering paint. Staff is very professional when you pick up.
Brittany was great! Very personable and helpful.
Always excellent customer service!!
Not helpful. Staff more interested in confusing customers than telling me which paint quality prices. Never been treated like a dummy before.
The associates were extremely helpful and were focused on filling my order quickly and accurately. I will buy all my paint from this store.
Great team at this location! They always make sure we are taken care of with our orders and our questions. They consistently go above and beyond. Because of this they will continue to have our business.
Bought color match device - defective - didnt work, they gave me a new one. Instructions skipped important steps, I couldnt get the app installed. The salesman and store manager couldnt get the app installed. After salesman called an expert to find out how get the app installed, he said he didnt know either, try some things, finally got it installed. Took home the second device with app installed on my phone. Woohoo! Victory was short lived. Tried to use it, it was unable to detect colors, it just said Oh no, color not found. Called Sherwin Williams, they said bring it in for refund. Wow. Would like to be able to give negative stars. Salesman did his best, five stars for him.
Great customer service! The staff definitely knows what theyre talking about, high quality and innovative products. Phenomenal experience overall. Definitely recommend.
No one greeted us as we walked in the door. No one asked us if we needed any help. We went back to the wallpaper section and it was an absolute mess with junk everywhere. We had to crawl over stacks of books and disassembled shelving units just to get to the wallpaper books. There was only one other couple in the store so they cant say they were too busy to help us! Or even greet us. it was really the picture of how not to run a business.
Love their customer service and their paint quality.
Helpful staff.
Excellent service.
Great service . curbside pickup.
Very hands on and friendly. This was my first visit and will definitely be back.
Courteous and friendly. Very good customer service. Management and staff very helpful and knowledgeable
Very friendly and helpful staff. And they always are fast and and easy to order specially styles of paint as well
Great customer service.
Great service, quality paint and supplies.
Best paint company. Best location out of the local Sherwin Williams stores.
Awesome store an awesome service. Most of the time reading through here the complaints are based on people and their own problems and issues taking it out on the stores. Also I don’t hold them accountable for equipment that they don’t manufacture and items that they simply sell. Do we hold Publix and Walmart to the same standards. Be fair to the people they’re great.
Best Quality paint and staff is so courteous...I found my perfect paint with no hesitation...
Called and asked if i could place a order for pick up. I was told that i didnt have a account, so it was not possible. I asked if i could use a credit card. Was told no.
The staff at this store knows their stuff. I can bring any question I have about any job I have. Very helpful. Ill always shop here
Mike and the crew are great! They always give great service and get me what I need.
Very knowledgeable and extremely helpful. Customer service was stellar. Very pleased
I would tell them that they cared about me and my project! They helped me fix the problem that Lowes paint department created for me.
Prompt service - very quick friendly service
I had a horrible experience with this company. They cost me over 275.00, I would avoid them and their arrogant ownership AND NEVER DO BUSINESS WITH THEM. I would take my business to PPG where you will be treated much better.
Been buying paint from this location through multiple employers then on my own for 14 years now. This crew is solid
Very helpful.
Personal service, good humor, great prices for QUALITY products
Good service. Knowledgeable
It was a waste of time. After waiting for 15-20 minutes, they didnt even have the base for the color, I was looking for.
Great customer service and always knowlegeable staff to help with any problems or concerns i have
Great paint great sales
I dont understand how you can be in the store for at least 15min and not one person say hello or how may i help you. There was 3 people working and one of them was with a customer the other 2 were just behind the counter. All that means to me is you do not want my business which is fine Ill take my business elsewhere .
Extremely helpful and help you understand what you need.
Outstanding store. Love SW.
3 people working . One other customer in the store and no one even says hello can I help you or point you in the right direction . No customer service at all . Save your money and go some where else .
They can keep up with your colors.
We were never greeted and left without anyone saying a word to us.
Great place very informative
They know their stuff and are on point.
Staff is horribly rude, I agree with the last reviewer. Take your business elsewhere.
Love this store always helpful
Great quality paint.
Best paint store in town
Customer service is the best
I won’t take my business anywhere else!
Excellent paint
Really is that a paint store I was at this morning?
Full line of professional paint and supplies.
Deck stains and brushes.
Poor customer service
The staff was very friendly and professional.
Horrible service
Helpful
Pricey paint
Staff is a little rude
Professional employees
Terrible service!
Very slow service even with the store empty! I tried to redeem a coupon the employee from the beginning I showed him what he wanted and he gave me the go-ahead to use the coupon and it turned out that the product was not compatible with the coupon and the associate called the manager to explain the manager to me and he explained. He went to his office and the associate went to attend another person and they left me waiting when I already had a shift before the person. It seems disrespectful to see the time go by and I withdraw from the store.
Terrible service they gave me the wrong paint twice, one of his employee jlim recently did not even help me remove the paint .... I placed it on the scale that he has to load paint, load my paint to my car and also raised it and return the balancing machine but your employee did not even lift a finger to help me