Barnes and Noble is always a good time.Today in particular felt like posting because we felt super seen and taken care of by the staff at this location- lots of help and recommendations offered. Which is always lovely!Thanks for helping my son find a new book series in the kid section! (And for helping mom find a bunch of new space books she didn’t really NEED but really WANTED LOL)
I enjoy the Golden Colorado Barnes and Noble store for the friendly staff and the excellent service. In addition I have always obtained the highest level of customer service and availability of products each time I patronize the business. I as well enjoy the access to the Starbucks store inside.
Great place to buy books specially if you support brick and mortor. They are going to have the biggest selection of books aside from Amazon. Its nice to be able to get your hands on a book before buying it. They usually have a nice little cafe where you can get coffee and sit and read.
Even though it is a larger bookstore, its staff and layout really give it a very personal feel. I always prefer to drive down the mountain to this location rather than buy books online.
Unsure of the associates name that helped me, but she had a short pixie cut and was so helpful and friendly. She took the time to look up a gardening book for me and then sat there and scoured the shelves with me until she found it.Overall, the store is very clean and organized and the staff is incredibly friendly!
Great place!Always a friendly experience.
Great staff and assistance. Big & airy. Should clean the front doors. Poor first impression.
I love this store. The staff is always available and eager to help and the story itself is always neat and clean.
I really wish that I could remember the names of the folks who helped out here today. Whoever was working on 7/1/21 around 6:30pm…they were all wonderful and so helpful. I walked in not exactly knowing what I was looking for. I’m currently undergoing chemo and I was looking for some books to help distract me from my own world at the moment.I told the gentleman what kind of books I enjoy. Usually a fiction novel that is a bit heart wrenching/tragic in some way. He pointed out God Shot to me, I found The Loneliest Girl in the Universe AND I found The Beauty in Breaking, a nonfiction about a black woman er physician and her experience working in a white male dominated field. I loved the staff so much and they were so helpful!
Been going to B&N for years and will continue so, great staff and book selections.
Outgoing, friendly and always helpful staff make this store what it is! Despite these challenging times AND during peak holiday season (which often can be already highly stressful on its own), each staff member was pleasant and offered support to myself, and others around me, in knowledgeable manners.I had some great, much needed laughs with 2 women, one staff member (she had already helped me and wish i had got her name to give her credit here) who was on the floor and one customer. The staff member asked the customer, if she could, help you find anything? To which the customer replied in perfect tone and timing, well I am not sure...HAVE you seen my husband? Together, we 3 enjoyed some playful conversation and well wishes.While in line to checkout, when I noticed a few patrons and children getting antsy. So i hugged part of a bookshelf and told the books how much I loved and appreciated all they do for us. One of the kiddos followed suite, followed by a couple customers.It is these moments we get to be humans. Not hustle and bustle people all caught up in societies expectations and fears. Just simple humans enjoy each other and what they love. Thank you to B & N for creating such a lovely place for just those moments!
Very nice atmosphere! Very clean and organized! Will definitely come back!💕
Most rude unhelpful smack talking customer service desk women I have ever encountered at a Barnes and Nobel store. Snikered and laughed at our request. Rethinking on whether I will renew my annual subscription. Very disappointing. Contact me if you really care.
I had such a wonderful interaction with Patrick at checkout. As the mother of a nonverbal child, I was so excited to have the chance to check out with him. I would love to take my son in to meet him sometime.
Super helpful staff and extremely fantastic selection. This is the first book store I’ve been to in years, and I’m very happy to say, the calm vibe has not changed.
Man, if youre into books, this place is full of them! We stopped in real quick too grab a coloring book for our 5yo before sitting down to dinner with friends at nearby restaurant, that would definitely exceed the patience limitations of a 5yo without a coloring book. ;-)#hashbrown - dad hacks.
I love this location! Staff are always willing to help and right when you walk in, it feels like home. I have no problem spending my time or my money here.
Great staff. Had the map I needed
I feel like the workers were being rude. I asked if they sold textbooks, and the lady working there just said no and immediately continued talking to her other coworker.
I come hear to finish my one piece collection. Would rate it 5 stars if I read more.
B&N is confusing with their arrows on the floor. Who pays attention to them in such a large store? Its not the year to browse but, historically, I love to wander around book stores.Its a patience test when you want to keep a respectful distance from people who have parked themselves right in front of the subject area to which youre wanting to get up close and personal.The store personnel are courteous and knowledgeable. I came away with a half-dozen books. The cashier was a different story, as if she would get a bonus for signing me up for the awards program or telling me the synopsis of a book they were peddling at checkout.I dont want contact, albeit masked, with a cashier for 10 minutes while they try to up my spending. Less time is better for our health. Then, rung up, I had to question how my bill was going to be 175$ instead of $75. Cashier error. Correction, taking more time. The checkout process was way too long. Why not sell me a warranty on the books while youre at it? Who are you, Barnes or Noble?
Nice thing about being followed around a store is you always have someone there to help you. Not sure if it was me being male or hispanic but their staff made it clear they thought I was gonna rob them blind. All that time spent on me could he spent on getting out inventory just sitting in the back.
Always a great time. Lots of genres to pick from. Figurines, games and toys too. Coffee house available too. Mask required location and clean store.
Great, received help finding books. Bought 5 books.
Great store! I always find something good, either a new book or gift or stationary. What stands out about this store is how helpful the employees are! Theyve helped me find what Im looking for countless times, as well as introduced me to new authors/series that Ive loved. Thats why this location is my favorite 😊.
Love the coffee shop! And the overall atmosphere is very comfy! The selection of books are great, but the only problem I have in terms of the books, is the amount of left wing books. I don’t have a problem with political books, but I feel like a book store should have a mix of right and left wing books from both sides.
Their philosophy section is depressingly small. One shelf next to an entire wall of Christian books. Im not surprised, just disappointed. 2 stars for even having a philosophy section.
This store is not nearly as good as Park Meadows branch. Needs better layout and up to date new publications. Very polite staff. Nice location. 2-1/2 Stars,
Friendly staff who go out of their way to see if you need assistance (not very common when visiting stores these days) and they also have a very large selection of books to browse. Book buying is one thing that is 100x better than shopping online because you see books that intrigue you that you wouldve never saw if you were looking online.
Lots of books, generally clean, and organized. Employees arent super helpful if youre looking for something specific, but I can always find what I need eventually.
I dont know how a brick and mortar bookstore can succeed these days, but B&N does it and does it well. Staff at this store was very attentive, and book savvy.
They have my favorite author Stephen King, it was great.
Really good selection of books and other things. Little expensive for things that are not books.
Good B& N just a bit high prices like all B&N.
Great store and was able to find a book that was sold out almost everywhere
Store was set up real nice. Great for a leisurely shop. And the have a big selection on non book items. So keep your eyes open and you might find something great like I did 😊
Beautifully organized, great positive music vibes, and cool books and more
My review is a little different than most. I love this store; its probably my absolute favorite. They sell good products here for sure but thats not the main reason why I love it. The environment is the greatest Ive ever been in. The calmness, the employees with large smiles on their faces, and the wonderful smell thats a mix of coffee and books. Before Covid, whenever life got stressful I would come in and work on some writing. It always brought me so much peace. I look forward to the day where Im able to do that again. I wish this place the best through the hard times
Love this place! You walk in and the first thing you smell is coffee. Nothing better than grabbing a coffee, tea, or hot chocolate. Then perusing many wonderful books. A little over priced but, hey you pay for quality!
Love the Witcher book series
Book I wanted is unavailable. Given the option of checking another B&N, or ordering it outright. OrderedStaff always very helpful.
I received great service and was able to find exactly what I needed!
Good coffee while waiting for the boss to browse around for a couple of books
Nice relaxing atmosphere and friendly employees.
Got in, got what I wanted, and got out!
Our young daughters appreciate Barnes and noble very much
Awesome store. Even awesomer employees. Randall gave me some excellent sci-fi recommendations and took a lot of time to show me around. Lucy checked me out as was very pleasant. Great place!!
Very helpful I got an action bible fo my son I got an bible for. Myself nice case they mailed his off the same day it was coolThey gave me a discount. With my sons bookThank you Barnes and noble
The staff here is so helpful and nice! Plus there is literally something for everyone! This is a great store for all gifts for all ages! # TRUST!
So for the first time i Went to Barnes & Noble. So Excited to find books for my son Because I was getting sick of him being on phone or tablet. I was very disappointed that there were no one to help Me when I was finish buying the books we Didnt even get a bag To carry our books But the employee tried to sell me a membership
I cant say enough good things about this store. They are always so friendly and helpful. They take great care to keep all of us safe and healthy during this pandemic time. Recently, they helped me with a problem I caused for myself. I had bought a gift card for my dad for Fathers Day. Somehow, between the time I bought it and the time I got home, I managed to loose it. Susanna and her manager were able to track down the information, cancel the gift card and provide me with a replacement. This took many hours of their time since resources are very limited during these uncertain times. They completed these tasks with grace, knowledge and courtesy. I wish they could teach these amazing customer service skills to other businesses!!! I will definitely keep coming back to this sore and refer them to everyone. Keep up the good work :)
So many books! Love the variety!
I like the store, great selection and friendly helpful staff 👍
The only reason I have 4 stars is because the prices are a little high on some things. The products are definitely marked up. But they do have a fantastic selection of books, games, toys, and journals. Lots of little gifts and trinkets too
Good layout, well organized. Helpful staff.
Always a great place to visit! Cozy and friendly atmosphere! 😊
My daughters and I love going to this location. We always discover new books and we just love the smell of new books and bookstore. The associates are helpful and provided awesome suggestions 😊
BN Cafe was really good. Found some great books and the team at this location next to Colorado Mills was super friendly.
Whats not to like at Barnes & Noble. Its a candy store for a reader or anyone with an inquisitive mind. Bright open and well stocked.
For people who still want to hold a book in their hands, Barnes and Noble is the best place to be
I love Barnes and noble. Theyre a great place to go to look for almost any book.
Everybody there is very helpful and it is great for children cuz it got toys of all kinds and for all ages and their educational to same time.
Very nice store, lots & lots & lots of books & magazines
Picked up to Quality books at a very good value
What can you say? You go in for a certain book and find great deals and leave with several....
They still have bookstores
Great staff and Great selection
The mute old man at the register was so sweet and amazing! His bright spirit is such an inspiration! The lady with awesome blue colored hair was so helpful and funny (also great to talk too)! Been going here since I was a kid. I love walking though those huge doors still as a 20 year old man! The cafe in here is amazing. Its a nice place to sit back, drink some coffee, (or tea) and read a book! The member benifits are amazing for only $25 dollars a year! OUTSTANDING! Will be going here when I want a book or a quiet place to read and drink some coffee! Love me some Stephen King. Please go here in an age of Amazon and electronics putting places like B&N out of business, lets keep them open! KEEP IT UP GUYS, YOU ALL ARE DOING GREAT!!!
Great Barnes & Noble. Everything is very clean and the staff are very friendly
For a geek this place is amazing! They have the books, comics, mangas, and action figures, and the toys! This place may not have everything I may want but with the amount of about 10 sections of books,comics,manga I think this place WILL be in my top 10 favorite. I just got this manga today and its the best
Always very clean and can always find what I need. Lines can get long for checkout sometimes but other than that great store!!
Love their new set up. Everyone is always helpful
So much to pick from. Our whole family found something they enjoyed
Great staff that are friendly and knowledgeable. The selection of books and magazines is great. Nice B&N Starbucks inside.
They are always willing to help and also have a great variety of books. Also easy to get to.
Always have what I want in stock.
I love coming here and just browsing the different sections..theyve got great selections of any books I could possibly want...and their friendly to ask questions...quick lines...
Best selection in best sellers.
Great B&N location. Friendly staff, always enough of a selection to keep me coming back. I came for some ketogenic diet books and sat in the cafe to read. I also bought reading glasses which were relatively cheap compared to Target and pharmacy selections. Was not disappointed!
I love this place. I know most people buy books online now and use eReaders, but I still enjoy browsing aisles and the smell and feel of real books. If youre like me, Barnes and Noble is a good place to spend some time if youre looking for a title.
Very friendly and helpful Employees, Love this plce!! Could spend a whole day there going through Books. And all the other Great stuff to buy!
Staff was friendly. And there is nothing like a good book!
Everyone loves a good bookstore. Been coming to this location for years. Glad its still around
The people made this a 5 star. The people that work here are great with a knowledge of the store and the products they sell.. Plus it has COFFEE what could be better...
Clean store, customer service was rude...but I think it was a miscommunication error.
Wish you sold automotive books for maintenance and gazetteers.
Pricey but good selection
Called to get a book fir a beach vacay. Told me they had it but they don’t. Must be hard to compete with Amazon prime. I trued.
Is there any place better than Barnes and Noble? Its like walking into instant happiness.
Gotta love a good bookstore. However, buying books in person is pricey. I recommend signing up for deals before you go. Staff is always friendly and helpful.
They have a new method of making books stand out on shelves by putting cardboard boxes behind them. When you pull a book out, others might fall from the space and set off a chain reaction. It was pretty ridiculous. If you order a book they also wont call you when its ready for pickup.
Always enjoy my time at the bookstore.
I love coming in there awesome help always giving great ideas on books and friendly