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Enterprise Car Sales
9816 S Tacoma Way R3, Lakewood, WA 98499, United States
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Enterprise Car Sales
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Ch
Review β„–1

Rob Clarke and his team were awesome! They were all really friendly and worked with us in our situation! They got us in a car same day. We will definitely be coming back in the future. πŸ™‚

Ch
Review β„–2

Excellent service!! Very friendly and easy going. One of the best car sales I went to. Q and Crystal was AMAZING...... I highly recommend these two. They were very helpful, did everything they can to get us a car. Thank you Crystal for all the work you did. Q was very helpful and did a great job on his part. Im definitely going to bring more people here for cars.

Si
Review β„–3

Its been just under a month since Ive purchased my car from Enterprise, and I couldnt be happier. In April I started looking for a new to me car, and I found one that I liked listed on the website. I scheduled a test drive, and Michelle called me to confirm my appointment and assure me that the car would be ready when I arrived. I was able to test drive the car and check out all of the features without feeling any pressure to buy. Michelle was very knowledgeable and helpful throughout the entire process, happily answering all of my questions. I felt that she wanted to be sure I was happy and satisfied with the car which I was, and I am! This was the best car buying experience Ive had, and I wont hesitate to refer family and friends. Thank you very much!

Am
Review β„–4

This was by far the easiest, most pleasant car buying experience I’ve ever had. Rob is fantastic….very knowledgeable, professional, and friendly.Every car is certified pre-owned & has low mileage. Will definitely buy all used cars from Enterprise.

Jo
Review β„–5

ABSOLUTELY PHENOMENAL Michelle and her coworkers made me feel at home. She pushed to get a car approved and the car I wanted at that. She was very professional and precise. I HIGHLY RECOMMEND going to go see her and those who work there if you ever need a car. I will definitely be referring everyone I know to go see her

Ke
Review β„–6

My car buying experience was nothing short of amazing. The dealership personnel were extremely welcoming, polite, and knowledgable. No pressure. Rob Clarke assisted my wife and me in finding a great suv and making the whole process quick and stress free. I highly recommend Rob and the team at the dealership.

Ni
Review β„–7

Bought my second car from here. I bought a 2020 kia optima at first and worked with Rob he was so great that I went back and sold my optima back to them and bought a 2019 dodge challenger. Everyone here is great and I will definitely be back for my next car. My girlfriend is looking for a kia Sorento and I will be taking her here for it to speak with Rob. Its a very quick and easy prosses and anyone looking for a good used car yall need to go here

Ka
Review β„–8

This is the second time weve purchased a car through Enterprise. It was the best car buying experience we have had. Love their no haggle policy and Renee was awesome. I cant say this enough...if you need a new car, shop Enterprise!

Em
Review β„–9

Amazing experience! Matt and Mark, manager and salesperson, were amazing. No hassle, no pressure, it was relaxed, easy, and I just really enjoyed working with the two of them. We bought a 2019 Dodge caravan and we love it. Its a great car and we got a great deal.

Mi
Review β„–10

We worked with Marc at the Lakewood location. He was the best. Answered all our questions, showed us all the cars that fit what we were looking for. He really made this a no stress car buying experience for our first time. Thank you Marc!!! We love our new car!

jo
Review β„–11

Very down to the point and no BS I needed a car for my lifestyle and I got better then I expected thanks for everything! I’ll be telling every one to go to them

Mi
Review β„–12

Couldn’t be happier!! Just left a few hours ago with a new to me car. I bought a 2016 Kia Forte. Marc was the absolute nicest and genuine salesman I have ever worked with. I had been shopping for a month and walked away from a few lots with pushy salesman. I even paid the deposit amount to hold the car and I don’t like purchasing the first day I walk on a lot and I was met with nothing but kindness on that decision. Marc didn’t even ask me the whole β€œare you sure” speech of taking it home that night. I will definitely be coming here for my next car and working with him. I highly recommend this place coming from someone who cannot stand most car salesman and the whole car buying experience. Thanks Marc! The whole team is great!

Da
Review β„–13

My wife and I have been coming to Enterprise Car Sales in Lakewood, WA, for almost four years. In that time, we have purchased six vehicles. When I first arrived in Washington and needed to get into a functioning vehicle, the team at Enterprise made it happen. My wife needed to get into a newer vehicle, and Enterprise had her back. With plenty of reasonings in between, we purchased four more vehicles through them. We developed a rapport with the staff there and would not go anywhere else for our automotive needs. From the moment you enter the building to driving off the lot in your new vehicle, the process is quick and personable. We appreciate everyone that has helped us the past few years. Tom, Walter, Robert, Q, Bryant, and Matt, thank you for your dedication.

st
Review β„–14

Absolute best place to buy a great a Car, SUV, Van, or Truck.This is our 3rd vehicle purchase at Enterprise car sales in Tacoma.All have been great reliable cars. All of our sales people have beensuper to work with. This time Renee Law was our sales consultant. We wanted a Ram Truck, and Renee went above and beyond to find use the right Truck. A beautiful 2020 Dodge Ram 1500 Quad cab with all the bells and whistles. Financing went smoothly and got the best rate.Thanks to all at Enterprise car sales,Steve and Karie

De
Review β„–15

I had a very good experience with Graeme Caldon as my sales representative. Very smooth no stress purchase. I would highly recommend purchasing via Enterprise car sales.

Su
Review β„–16

I was really anxious to buy a new car. Rob Clarke made the car buying experience less stressful with being low pressure. Thank you Rob. I would recommend buying your next car from Enterprise Car Sales.

Ce
Review β„–17

Just bought a fusion from enterprise and I am extremely satisfied. Crystal, Matt, and Tom are very welcoming. They were patient when we decided to look at multiple cars. They were straight up, honest and got us in and out and on our way. This was the fastest car buying process and the most pleasant. If I ever need another car in the future I know exactly where to go.

Je
Review β„–18

I can’t speak for anyone else, but my husband and I had a great experience at this dealership in Lakewood, WA. We went in on a Friday afternoon just to chat, not expecting to buy and walked out about two hours later keys in hand to our new car. The staff was polite and direct, they made the entire process nearly painless. 10/10 would recommend.

Ke
Review β„–19

I have went through different car services in the past, and then I ran across enterprise on 9816 south Tacoma way and I could not be happier.The costumer service is exceptional here . I highly recommend buying a car through Enterprise .Thomas Humphrey assisted me through my process not once, but twice (this is my second time buying a vehicle with this company ) it was quick, convenient, and painless . You can’t beat the prices and the quality of these vehicles . There were so many vehicles to choose from .I’m happy I found somewhere I can trust even when I’m in a rush.I like to change cars, and they have found a costumer who will continue to go through this service for years to come.It’s one thing to buy a car, but the quality of service ? You can not beat that . Whether I need a rental or want to purchase a different car, I will come here .I wanted to share my experience to shine a light on this location. Like I’ve mentioned before, I’ve seen and went through different companies . The search is over .Enterprise is my new home .Thank you Thomas Humphrey I will be back .

Hy
Review β„–20

Had a no pressure experience w/Enterprise car sales in Lakewood, WA. Keisha, Tom and Matt helped out with the car search, financing and setup of the vehicle navigation system and phone connect SW. Very knowledgeable of vehicle functions. We will definitely recommend others to buy there. We will get our future vehicle needs fulfilled there. Thanks again to the professional team of Keisha, Matt and Tom.

Ho
Review β„–21

I scheduled a test drive on-line, then drove from Kitsap County down to Lakewood after work. Due to my lack of follow-up, the car I wanted to see had not been transferred to that location. Michelle was very helpful, both offering to transfer the car, and searching for other options that met the specifics I wanted.A vehicle that turned out to be a much better fit for me, was sitting on the lot, ready to be transferred out of state. Michelle and Matt quickly went to work, securing the vehicle and financing. I drove out in my 2019 Pathfinder, in just a couple of hours after arriving in my Enterprise rental. Michelle took care of returning my rental, right there on site, so there wasnt a need for an extra trip. Two thumbs up!!This was by far the easiest and most comfortable car purchase I have ever made. Big thanks to Michelle and Matt for their superior service. Will be back, and will definitely recommend Enterprise in Lakewood.

Th
Review β„–22

Michele was a pleasure to work with and the reason I come to enterprise exclusively to buy cars.The hassle free process and clear and professional path to buying my now second car was still as smooth and amazing as ever.THANKS AGAIN GUYS!!!

Do
Review β„–23

Experience was straight forward and well-coordinated internally.One thing that I missed but noticed on the way home when it showed my tire pressure on the right rear was at 48 PSI.So, what did I miss? The tire tread was all very good. I looked at both rear tires (Goodyear), but did not bend down to look at the front tires other than standing in front to look at the tread.There is three different tire brands on the car. Appears this may be normal at Enterprise. Driving a newer Cadillac with three different tire brands is something I suspect you would not see when buying from a dealer or private owner.

Pi
Review β„–24

Crystal you are the most amazing salesperson that I have come across in 2021. You believe in Enterprise and your confidence to help me was a miracle in itself more than youll ever know. Thank you for your professionalism, charisma, believing, and confidence to assist me with getting a car. I enjoyed every minute with you and staff. I love my car. Blessings to you throughout and a huge appreciation to Enterprise Car Sales in Lakewood.

st
Review β„–25

Best car buying experience! Crystal put me in EXACTLY what I was looking for and Tom gave me the EXACT price I wanted for my janky car that I was driving previously! Enterprise met all of my expectations! Thank you!

tr
Review β„–26

It was a very pleasant and easy experience purchasing the vehicle. Their no hassle, no haggle and no pressure approach set a new standard in auto purchasing. The Sales Reps went out of their way to ease the whole process!

Te
Review β„–27

Que was informative & Michelle sold me the car. Amazing people! The Manager of Finance was soo funny! Thank you!

Sh
Review β„–28

My car shopping experience was amazing. The car I really wanted was up in Shoreline at Enterprise car sales and my saleswoman, Keisha, drove up there to get it for me and brought it back to Lakewood. My 2016 Nissan Rogue has low miles and is clean inside and out. The no haggle prices made it stress free and there was no pressure to get extra warranties. They also back up their cars with a year warranty. Keisha, Matt, and Joe rock at Lakewood Enterprise Car Sales.

bl
Review β„–29

First time buying a car by myself, these guys were extremely helpful and did everything they could to fit my budget. Super nice dudes. Would def. recommend coming here for a new car!

As
Review β„–30

Tom and Q at the Lakewood location made purchasing my new vehicle a breeze! They both went above and beyond to help get me into the vehicle I wanted. I’m 100% satisfied with my car and the costumer service I received. I will definitely be coming back to purchase another vehicle from these guys soon!!

Da
Review β„–31

My experience with Enterprise Auto Sales was great!! From the very beginning from the introduction by thesales representative, Q, until I drove off the lot in my 2019 Chrysler 300 S, I was treated with upmost professionalism. I spoke with Q by phone to set my appointment. He had an upbeat and very positive attitude. During my appointment, he addressed my concerns, (he wasnt pushy ), it seemed he had my best interest and purchase needs in mind. After sharing with him the type of car that I was looking for, he showed me the Chrysler 300. We went back to the office to discuss the financial part. We agreed on the numbers and that the Chrysler is the vehicle that I wanted. I was surprised when he informed me that I would drive it home that day. I was introduced to a Sales Manager there, and she further explained how the financing worked there at Enterprise Auto Sales, and she and Q worked out a plan to get the payments (and financing company) to my satisfaction and what would be affordable for me. I am very satisfied with my new Chrysler 300. I would definitely recommend Enterprise Auto Sales to anyone in the market for a quality used vehicle.I truly appreciate the very high level of professionalism and courtesy that was extended to me that made the sales experience a very pleasant one.Dale McClendon

Jo
Review β„–32

This was perhaps the easiest vehicle purchase I have ever made.It was smooth and quick. I never felt pushed or manipulated throughout process. Michelle was great to work with.

Ar
Review β„–33

The reps at Enterprise Car Sales in Lakewood went above and beyond to make sure I was able to leave with the car I wanted! They were patient, kind, and very knowledgeable. It was such an easy and great experience working with Crystal and Hannah.

Je
Review β„–34

In the beginning things went well when it came to buying a car from Enterprise Car Sales on South Tacoma Way. When we arrived at the location to pick up our new Camry, there were huge scratches along the front bumper. They wanted us to pick out a different vehicle because of it but we opted to just have them repair the damage at a later date. We were given instructions by Renee Law, who originally sold us the car, to take it to a same day repair shop in Olympia between 8 and 10 am. We were assured that someone would be waiting and watching for us to drop the vehicle off. We got there at 10 am and the shop was closed, and remained closed until 11 am. My dad is handicapped with a very bad broken back and I have a 3 month old daughter that HATES the car and traveling, which our sales associate, Renee, was very much aware of. We had to walk around Olympia to pass time and try and stay busy while the car was finally taken in for repairs. We live 1.5 hrs from the repair shop we were sent to. We tried to make contact with Renee and all attempts were completely ignored. HORRIBLE CUSTOMER SERVICE. What was done to us is inexcusable.

Ni
Review β„–35

Crystal Gruber did an amazing job. She is so kind and very patient! They were able to help me find a beautiful car with so many features... I love it!!!I applied online... Matt called in no time to let me know he had good news... I was able to drive off the lot with a 2019 Nissan Altima the same day!!!I loved my experience with Enterprise!!!! Ask for Crystal!!!

Ma
Review β„–36

I had the best experience with Michelle & Tom. They really went above & beyond for me. Michelle would always call & check in on how everything was going because I was in the process of getting my license. She even took the time to call & tell me to call around in other areas that aren’t as busy & I was able to get in. The day I was able to go in & finalize getting my car Crystal greeted us & was very friendly & nice. Inside was very clean & they do make sure to sanitize everything before a new customer comes in to the office. Tom had greeted me he was very nice and helpful as well. Michelle was off the day I went in but Tom was on it, really personable and made my experience comfortable being the first time buying a car. If your looking to buy a car for the first time or just looking to get a car I really recommend working with Michelle & Tom. Thanks Michelle & Tom for helping me find the perfect car for me and my family. 😊

Ca
Review β„–37

My husband and I purchased a 2018 Chevy Silverado from this Enterprise yesterday, and we are beyond impressed. We have been searching for the perfect vehicle and right sales circumstances for a while now, and the awesome employees at Enterprise made it happen for us-finally! Crystal, Jim, and Tom went above and beyond to make our experience great, and we truly appreciate all of the effort they put into getting us in our truck. They have top quality vehicles and are truly committed to providing a hassle-free experience. We highly recommend this car lot!

ck
Review β„–38

This Enterprise car sales was the best experience. Crystal was a supper person to work with. She asked me what I was looking for without any pressure. Her follow through was great. Thanks to Matt and Hannah for the assist. Go check them out you will be pleased.

Co
Review β„–39

Buying a car is so intimidating but Enterprise has done a phenomenal job of removing some of the most stressful aspects. The price listed online is the price you’re waking away with, no games, no haggling, no bs. And the folks in the Lakewood office really live up to it- they’re so kind and laid back, I never felt pressured or concerned I was getting ripped off.

Th
Review β„–40

Great experience! Drove 8 cars, no pressure. Purchased the one that felt right.

Li
Review β„–41

We had a great experience car shopping here. We told Rob what we were looking for and how much we wanted to pay. It was a real easy process with no pressure to buy or upsell. This was the most important part for us, we were in and out in no time. We had a down payment due to our accident, and we were able to finance the rest. We came away with a payment plan we could afford and all our questions answered. We will definitely shop here again, thanks Rob

Bi
Review β„–42

Crystal and Jim made the purchase of our new Toyota Tacoma and trade in of our older vehicle an easy process. I had NONE of the anxiety of a traditional local stealer ship were you have to haggle with them over the price then hope you got the best deal you could get. They gave me a fair price for my old trade in. They had the new truck delivered from another city within a day. We took it for a quick test drive while Jim went to work on finding us an awesome finance package with a low percentage rate.I highly recommend Enterprise Car Sales if your in search of a quality used vehicle at a better than average price point.Thanks Crystal and Jim for the awesome car buying experience!!

mi
Review β„–43

Thank you Crystal G for taking the time to get to know us a little and help us find the perfect car for our needs. You made it all so easy :) And with your no hassle, fixed pricing we new exactly what to expect. And Jim L from Finance thank you for processing our purchase and explaining to us all the paper work. Car buying can be so stressful and you both made it so easy. Thank you!! We are very happy :)

jo
Review β„–44

Just recently but my 3rd car from these guys. I very with service I received from Enterprise. I m sure my next car will be bought from them as well.

Ke
Review β„–45

Hello all. This is our second purchase at this enterprise car sales. We had different sales women both times and i must say that the experiences were both amazing. We were already financed when we arrived and we were still treated amazing. Other places have been very rude when they find out they we will not get commission. But not these ladies. And the finance guy is absolutely hilarious. Thumbs up

Ma
Review β„–46

I had a complicated purchase situation (out-of-state person buying the car while I was on-site in WA) but Crystal helped me sort it all out and was patient and flexible throughout the whole process. I knew what I wanted when I walked through the door and I never felt that they were pressuring me or that they were trying to sell me something I didnt want or couldnt afford. Enterprise has made the process of buying a car straightforward and transparent and they have genuine people on their staff to make the process even easier.

Al
Review β„–47

My family and I had the greatest experience with Enterprise Auto Sales! Keisha was fabulous as well as Tom and Matt! We appreciate all they did for us. This was the simplest car buying experience I’ve ever had! My car was totaled a week ago and after getting my loaner car from Enterprise which was fabulous as well, they asked if I was interested in their sales department. I am so blessed that I said yes!! My car was wrecked (by one of my kids) on Sunday and was deemed totaled by insurance on Wednesday and I was in my new car on Friday!!! I will forever buy our cars from Enterprise Auto Sales. Call Keisha if you need anything!!! Thank you again. No haggle pricing is the best. We were not financially prepared to purchase a car but with their help, the ease of this was better than I could’ve asked for.

Ta
Review β„–48

This review is for everyone of course, but specifically for women who are taking on car shopping and financial debt solo. This was my first time ever buying a car completely on my own (I had my little Mazda from college for 10 years), and I was so leery of being taken advantage of.Well, in steps Crystal and the Lakewood Enterprise Car Sales team. Not only did I not feel any pressure to purchase, but I could actually bounce ideas/concerns off of the team as if I had known them for years. Tom was a saint in getting me the lowest interest rate possible, and for being patient with me when I had to ask all of the questions imaginable as a newbie to the paperwork process.I have been raving about this place to my friends and strangers ever since I drove off the lot with my amazing deal, and I will continue to for years to come! Thank you all for everything!

je
Review β„–49

Weve purchased our last 3 cars from enterprise. I was impressed with their laid back no pressure approach.

Al
Review β„–50

Renee, Tom, and Graham (rental side) are absolutely AMAZING people and I am so grateful for their help and caring demeanor. They made purchasing a car easy and took care of me when I was in need. Please come see Renee and these guys, they will ensure you are taken care of. Truly - top 3 best car experiences ever!

De
Review β„–51

My girlfriend and I walked into Enterprise a bit skeptical because of our experience in the past with other dealerships. Shout out to Crystal for making our experience a positive one. Although we were there a few hours it didn’t feel that way. It was nice not having to be on the edge about making a decision. I was especially pleased with how knowledgeable and helpful Crystal was along with the Manager. Both were friendly and did their best to walk us through the process. I would recommend this location to anyone looking to purchase a vehicle!

Ze
Review β„–52

Great staff did a good job of beating the competitors out on interest rates, friendly and informative staff

Br
Review β„–53

So...GREAT EXPERIENCE! I went to enterprise a few weeks ago and when they first ran my credit the lenders asked for a ridiculous amount! MARK actually kept his word.and kept working on it. When i went in CRYSTAL was the one who helped and was freakin AMAZING!! MARK continued to pop in and made sure i was comfortable every chance he got! MATT is the manager and literally was on thr phone for at least 20 min multiple times fighting for me to get thea down payment down! They dont try and take advantage, i believe that this is an EXCELLENT TEAM! They went above and beyond for me! THANK U GUYS SO MUCH FROM THE BOTTOM OF MY HEART! And they are very Covid SAFE! I had my 7month old with me the 3 plus hours i was there and felt very comfortable!NEVER would have thought id have such s great and genuine experience buying a car! WOW! Im telling everyone GO SEE MARK, CRYSTAL, AND MATT, AND TEAM! I promise youll be writing one of these too!

CA
Review β„–54

Thank you Crystal, Joe, and Matt for making my car buying experience a positive one! I appreciate the time you spent making sure I got the right car for my budget! I will definitely recommend Enterprise Car Sales! Thanks again!

Ar
Review β„–55

Awesome car buying experience! Thank you to the enterprise team, Tom and Crystal are excellent associates and are a pleasure to do business with. COVID-19 Procedures are in place to ensure a healthy and safe purchase. 10 stars!

Ta
Review β„–56

Got me a new car. Service was awesome

St
Review β„–57

Crystal and the Enterprise team were top notch, simple to complete this sale and very organized on their end. We rented for a month to test drive various models in the mid-size SUV category, opted for the RAV4 and Crystal found the car with our specs. Delivered with a week, price was right and a refreshing retail experience when buying a used car. Thanks Crystal and the ECS team in Lakewood!

Da
Review β„–58

I actually purchased a vehicle from an Enterprise location that was 2500 miles away from where I live. Everyone was extremely accommodating and made the process easy even with the taxes, title and licensing process from a different state. They took care of all the minor issues related to vehicle and had it ready to transport down to my state. The vehicle is flawless with low miles. I will definitely recommend Enterprise car sales to everyone.

Je
Review β„–59

Enterprise makes car buying very easy. Crystal had a car we saw on line relocated to Lakewood for us to see. There was no commitment to buy but this turned out to be the car we were looking for. She answered all our questions and led us through the buying process. Matt completed the usual paperwork and approved the sale without any of the pressure we have come to expect from car sales. Overall one of the best car buying experiences we have had.

Ke
Review β„–60

From the moment we set foot on the property, our experience was AMAZING. We had found the car we were looking for pretty quickly and as we looked it over, we were greeted by Mark. Mark is a star in an industry filled with bad apples. He did all he could to ensure we were comfortable and made sure to do his very best to meet all of our expectations. The property is extremely clean, we noticed Tom taking extra precautions down to wiping every single pen to ensure sanitary conditions because of Covid. Now let’s get to Tom. Another one in a billion gentleman. A true rockstar. He was as kind as can be and made us as comfortable as possible through the entire financing experience, as well as had fun with us and made us feel like family members. This dealership is unlike any other you will go to. I mean that. They are welcoming, courteous and extremely kind. We will absolutely be coming back and are so grateful we got to be a part of the family with Enterprise Car Sales. Thank you, Mark and Tom. We genuinely would have given hugs instead of the handshakes as we truly did feel like family throughout the entire process! ❀️

ch
Review β„–61

I have to say Im very impressed. Due to covid-19, I couldnt go in to buy a car. So I inquired about the Nissan rogue I saw on their website. I got an email and then call back pretty quick. Thomas told me about the car. I said I wanted it, he had paperwork drawn up and ready to sign when I got there. I picked up my car 2 days later. Matt was very helpful getting my car sanitized and ready and he made sure I was comfortable and knew where everything was in my car before I drove away. I will definitely go back in the future and definitely refer to them. It was the best car buying experience ever.

Ma
Review β„–62

I honestly had no idea that Enterprise Sold cars. I contracted this place through their website and within three hours a car was sent out to pick me up since I was without my car! Tom is absolutely amazing, and worked magic to get me financed. The whole staff here is friendly and laid back. Their professionalism and effectiveness to help me get in a new-to-me car was second-to-none! Ive referred several people to buy here!

Em
Review β„–63

An amazing team that are great in communicating, marketing, and friendly. Matt and Crystal thank you so much. Please if you ever visit this place customers I highly recommend on both.

Ye
Review β„–64

It was 15 yrs ago since I bought my last car in New Jersey with Enterprise Car sales. When time came to buy a new car in Washington, I thought Id see if Enterprise still had quality in service, policy and customer service I appreciated yrs ago. Crystal and Matt proved that from coast to coast they are all holding true to keeping consistent easy and wonderful service. Both patient with my decision making and working with my bank to get me the best rates, they are wonderful people who care about their customers. I highly recommend Enterprise Car Sales of Tacoma and their Team. All were great people and my car was exact what I was looking for, Crystal was Amazing to work with! Awesome team!

Th
Review β„–65

Ive never bought a car before and I was really struggling. The process seemed intimidating and I didnt like the idea of haggling but I also didnt want to be ripped off. After a bunch of research, It was suggested I go to enterprise. I looked online and I got an idea of what I wanted. Joe (Joseph) promptly got in touch with me and helped me with information. Then, because he went on vacation I received help from another guy (I feel really bad for not remembering his name, he was really nice) got me approved for my first car loan. Though the conditions of the loan werent ideal, I knew they were the best I was going to get with my credit and situation. Finally, when I walked in to test drive, I was greeted by Michelle, who answered all the questions i had, was extremely friendly and even advised me through my different insurance options when I called my company. The transition between service with each person was seamless and all of them deserve some kind of bonus. I walked in there with a garbage Saturn and walked out with the exact car I wanted. The whole process really only took a 3 hours (which from what I hear is super fast). They really worked with me, my situation and what i had. Ill make sure to always refer my friends, family and coworkers to Enterprise from now on.

Ma
Review β„–66

Crystal was awesome to work with. Matt in finance made it fast and simple. I highly recommend (especially for those that bank with Sound Credit Union who is also partnered with Enterprise) for when you want to purchase your next car, they do not pressure you like the rest of these car dealerships. And there cars have less then 34k miles. Mine had 32k when I got mine from Lakewood, WA Enterprise car sales.My personal thank you to Crystal, Tom, Matt from Lakewood Enterprise and especially to Jenn at Sound Credit Union in Auburn!!!😁😁😁😁🚘🚘🚘🚘

sa
Review β„–67

Many helpful people working together as a team. Shockingly able to get me into a new car.

Mi
Review β„–68

Enterprise is by far the best place to purchase a used vehicle. Their no haggle pricing takes away my biggest stress of buying. Renee is the absolute friendliest car saleswoman Ive ever encountered. She makes you feel like family. My car was washed and the gas tank filled before we drove it off the lot. Renee also set up an appointment to have my wiper blades replaced at no cost to me. Ill never shop anywhere else.

Je
Review β„–69

The staff was amazing!! I dont have the greatest, not the worst but not the best credit. They listened to what i needed and made it happen. They made me feel like i was royalty. No pressure sales. The staff was knowledgeable and accommodating. I have a car company for life!! Thank you!

To
Review β„–70

I needed to rent a car for a few weeks, then I got connected to Rob to buy a car, the whole staff from rental to sales is amazing! They are fair and honest, thank you Rob, Matt, Tom, and Denis !!!

Me
Review β„–71

Purchasing a car has never been so relaxing and easy. Thanks to Crystal and Matt we were in and out in no time. I highly recommend going to enterprise for your next purchase!

Te
Review β„–72

Great place to buy a car! Matt and Crystal were really pleasant to work with. Knowledgeable about the process and the vehicles they offer. The no-haggle pricing was easy and reasonably priced. No pressure sales transaction. I will return to buy my next vehicle here again!

Mi
Review β„–73

Good selection. Fast, efficient service. Uncomplicated purchase experience. Vehicle I received is what I expected from the online description. Very satisfying experience.

Pa
Review β„–74

Crystal and Hanna did a great job of walking us thru the car buying, selling and financing experience. Awesome effort to get us out the door with a great truck.

Ry
Review β„–75

I am a repeat buyer from Enterprise Car Sales, and my experience 14 years later was just as good, if not better, than the first vehicle I bought in 2004.Devin Klarner and Tom Humphrey were superb to work with. And Jim Lane (Finance) has to be the happiest and most energetic guy I have met to date. The overall value, customer service, and no pressure sales experience was EXACTLY what I have grown to love about Enterprise.The vehicle was well maintained, had a ton of features, and I saved almost $20K over buying new for a vehicle that was only one year old.Their ASE certified inspection process, complimentary 12mo/12,000 mile powertrain warranty, and straight forward sales and trade valuation process using KBB means that I know I am getting a fair deal, and a vehicle that was well cared for.Great folks, great prices - highly recommend. Thank you again Devin, Jim & Tom!

Na
Review β„–76

Super easy, super willing to work with me, and made the buying process a lot less scary for someone with anxiety who has never done this before. I hope Crystal gets her free lunch!

Ma
Review β„–77

Love the no haggle prices on the vehicles. Financing was easy, the sales team were great. Would highly recommend checking them out before a dealer.

Tr
Review β„–78

My car broke down early March and I am a essential worker with 2 kids. I couldnt find any dealership open and willing to meet for a test drive of a new vehicle. I put in a request online and was contacted quickly by Devin letting me know what enterprise could do for me. He set me up with his manager Tom for a appointment for a test drive and lets just say the rest is history. Devin, Matt and Tom where beyond helpful and professional answering all my questions and concerns. Tom even washed my car twice for me! If im in need of another vehicle, I will definitely being using them again. I would recommend them to anyone.

ch
Review β„–79

Last March i had to get a car because my last car was totaled after an accident. everyone there at lakewood enterprise car sale were super friendly and and helpful and didnt get upset when i changed mine on car after they did a purchase order on first one... it was also when covid was just starting....it went smooth and was a great expriance for the time everything was up in air for what the world was going though... but the person i want to recognize the most at Lakewood is.... Tom.... he has been so helpful even after the sale was final. any time i have a question he will try to get an answer or help me find good local help on upgrades for car like tint... thank you so all the great support with my kona its really appreciated. and i will always recommend enterprise for someone looking for a car to buy.

Sa
Review β„–80

My dealer Michelle was great! She helped me find a vehicle that was in my budget and it drives like a dream. I felt no pressure to buy a car.

So
Review β„–81

This is a very nice dealer ship. I had the pleasure of working with Jay and he was very patient with me and didnt try to push anything on me that wasnt a good fit. If youre looking for a car that youll love, go to Jay Shelby! There were plenty of options for my price range, but Jay helped me find the perfect one for me and my lifestyle. I could really tell that he puts his heart into what he does and he enjoys helping others. Thank you Jay! I am in love with my new car!

Er
Review β„–82

Easily the best car buying experience I’ve ever had. Joe and Jim (finance) made everything painless and quick. We had to bring our 2 kids with us and everyone was very kind and helpful with them too. I feel like we got a great deal here and I definitely plan to return in a few years when it’s time to replace my husband’s car. No creepy salesmen trying to rip you off and genuine appreciation for our business. Thank you so much for making the experience great!

Am
Review β„–83

Amazing customer service from Crystal and Tom today! They really worked hard to get me into a car I loved! Thank you again!!

Ma
Review β„–84

Mark did an exceptional job! He went out of his way to make us feel comfortable during our entire experience. He was very knowledgeable and what he didnt know, he went out of his way to get the answers for us. We will definitely spread the word about the Tacoma sales team!

Li
Review β„–85

It was my first time buying from a dealership. Got my dream vehicle with a backup camera. Was treated with kindness and respect. Sharing my experience with family and friends. Even had a person at the bank ask me how I liked my car. No wonder, I purchased it on FEBRUARY 14th, celebrating my FIESTA!!

Gl
Review β„–86

Devin and Matt worked in concert to accomplish my goals. I’m very happy with all they did and with their professionalism. It is such a great thing to have β€œgo to” people in the used car business that supersede every other experience I have had in my 30 years of car buying.

Me
Review β„–87

I highly recommend Enterprise Car Sales in Lakewood. I found my self needing a new car even though I wasnt ready to give up the old one. Michelle and Matt made the process very fast and easy. They provided great customer service and even put a bow on my new car. I always wanted a car bow. I love my new car.

Th
Review β„–88

We had to buy a new car when we were in an accident and our old car was totaled. Enterprise offered a good variety of vehicles at good prices in excellent condition. They were very patient with us as we drove several different cars and helped us through the purchasing process, finding us a loan at a lower rate than the pre-approval rate we had when we walked in. This is the kind of car buying experience that everyone should have every time.Thanks.

P
Review β„–89

[LATE POST] Best car buying experience ever! Bought my car last month and Im loving it. Michelle helped me purchase my new car. She was patient, she listened to what I was looking for in a car. I enjoyed the experience. She took her time to find everything I wanted in a new car and she delivered! I definitely recommend her if you are looking for a car without stress!

Al
Review β„–90

It was swift, easy, and in and out. Very helpful and understanding staff. And were not pushing to hurry and buy so they could make a sale. Thank yall for yalls help!

Ch
Review β„–91

Needed options in an urgent situation. Matt is awesome! Hes kind & hard-working. Great experience!

Pa
Review β„–92

Our sales representative Michelle was friendly and very helpful. We received a great purchase price and love the no-haggle pricing policy. The Grand Voyager mini-van we bought was very clean and seems to have been well maintained. If in the market for another vehicle we will most likely return to Enterprise Car Sales in Lakewood, WA.

Da
Review β„–93

Crystal was amazing! I had the pleasure of working with her in my car buying purchase. Crystal was easy to talk and made things easy in buying my car. She listened to what I wanted and showed me vehicles from what I had told her. She didnt mind that I would be coming back the next day to finish the process. I didn’t feel pressured as in the majority of car places you go to purchase a car. She made the whole experience easy going! I will definitely be referring people to Crystal if anyone is looking for a vehicle. Thanks so much!

Ch
Review β„–94

Renee was so easy to deal with and Matt made the financing process quick and simple. We love our Mazda CX-5 and would definitely recommend them when searching for a gently used vehicle

Sa
Review β„–95

My sister bought her last car from here I was so impressed With their services I knew when it was time to make my purchase there was no where else I could think of!I was equally pleased with the excellent service I received from all the team members in getting me into my new vehicle. Definitely recommend to everyone I know.

CY
Review β„–96

I now own a 2017 Toyota Camry and LOVE IT! The experience at Enterprise Car Sales was the Best! Everyone..Tom, Renee and Crystal were wonderful to work with. I was treated with utmost care, given recommendations and not hurried in any way. Thanks everyone at Lakewood Enterprise Sales! I love my new car!

Ke
Review β„–97

I honestly had the best experience buying a car here! I walked in intending to check out multiple shops and find the perfect car and ended up walking out the door with a new car at Enterprise (my first stop). Devin was fantastic! Devin immediately greeted me as I walked in, listened to what I was looking for in a car and the first car he showed me was my match! It was so easy and enjoyable. I will be sending my friends and family here.

An
Review β„–98

I was looking for a new vehicle and was referred To Enterprise Car Sales, by my son. I took him up on it and was not disappointed. The people are so friendly and honest. Crystal was great handling all my questions, concerns ect. I was in and out of there with my new car within an hour, not like hours like other car places. If you need a new/used car, I would definitely go to Enterprise.

Je
Review β„–99

First off, Bryant Wilkinson was hands down the best salesman Ive ever had dealings with. He listened to our wants and worked hard to check all the boxes. Excellent service and willingness to get us the best possible deal without the long drawn out haggling typically associated with car sales. If youre looking for a smooth interaction while buying a car then Bryant is the person youll want to see. Overall great experience and continued care afterwards are top notch.

Ti
Review β„–100

Great experience overall. Not a high pressured sales feeling at all like you get at a new car lot. My sales person, Michelle was awesome and very knowledgeable. Jim in finance was great. Answered all my questions, polite, and was able to find me a good lender. My only complaint(which is why I am rating it 4 stars instead of 5) is the car I reserved online to test drive and was told it would be brought done from there store in Renton, WA was NOT brought down as promised. Otherwise everything else was great. Love my car, and I would definitely go back in the future.

Information
27 Photos
100 Comments
4.8 Rating
  • Address:9816 S Tacoma Way R3, Lakewood, WA 98499, United States
  • Site:http://enterprisecarsales.com/location/45R3/Enterprise_Car_Sales_Lakewood__WA?CUR=Local_Campaign&mcid=iyp:24489698
  • Phone:+1 253-588-1429
Categories
  • Car dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
From the business
  • Identifies as women-led:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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