Should’ve never purchased a vehicle from this dude. I’ve had car problems I had to pay out of pocket since the moment I got home from purchasing the vehicle, car problems that this man will not help you fix. There is no car dealership here, meaning there is only an office with 1 man inside ripping people off for their hard earned money. Don’t make the same mistake I did and hand over your money to this guy because I have to depend on the bus now. I would’ve still had that money in my bank account considering this was only a couple of months ago. My insurance already came to evaluate my car and all I’m waiting for now is for the junkyard to come get it. I was NOT going to leave a review but if this can help someone stay out of the position i am currently in, this paragraph was worth it. Have a blessed evening.

AVOID THIS PLACE!! I PURCHASED A CAR FROM THIS PLACE & IT DIDNT EVEN LAST ME 1 YEAR. IM TAKING THE LOSS & I HAVE NOTHING NOW. AND NO IM NOT CONFUSING U FOR SOMEONE ELSE I KNOW EXACTLY WHO IM LEAVING A REVIEW ON, HIS NAME IS FRANCISCO VELEZ FROM VELEZ AUTO SALES IN LAKEWOOD. AND STOP REPLYING TO MY REVIEW YOU ARE MAKING THINGS HARDER ON YOURSELF I AM ONLY SAYING THE HONEST TRUTH.

Found Mr. Velezs ad on Craigslist, yesterday Feb 17, 2021, after having my car breakdown about a week and a half ago. Id been searching for a car in my price range of about 1200 dollars and as you would expect, I was finding either some luck with vehicles with some issues (leaks, missing catalytic converters, vehicles that cant pass smog, etc), or nothing at all. Yesterday, this ad said, 2009 Chevy HHR 98,000 miles, $1000.00 down, No Credit Checks, $70.00 per week car payment.I didnt believe it. At all. I thought it was a scam. Turns out, it was one of THE BEST decisions of my life. Today, I have the HHR with a 30 day or 1000 mile warranty for the engine or transmission. The car rides smoothly, is clean, and most importantly, I received the utmost respect, care, and customer service from Mr. Francisco Velez. Im utterly convinced God sent me to that ad. Oh, and when I got home, I told my roommate about everything and we were going to celebrate by ordering a pizza. No sooner after I began asking my roommate what toppings she wanted and from where we should get the pizza, I began receiving texts from Grubhub saying my order from Tonis pizza was on the way. I thought maybe the texts were spam, so I ignored the first one and proceeded to search online for a place.My phone got another text saying my order was on the way. I freaked out and called Grubhub, thinking there was a mistake or that someone had hacked my phone number to order food for themselves. When I finally got through to a customer service rep, who placed me on hold, I got a call from the driver saying he was outside. I merged the calls and the driver said he had an order for me and that he was outside the gate. I asked him who the pizza was for and he said, Mr. Valez. I then asked what address he had and he gave me my address.When I went outside, I told the driver that he had the correct address, but that my name was Robert. The driver looked like he lit up like a Christmas tree and said, Oh yeah! There is a note on the order that says, From Mr. Velez to Robert. Congratulations on buying your car! Please, enjoy the pizza! That is customer service, folks. Call him if you need a car.

I’ve purchased two cars through Velez auto and I plan on getting my third soon. Francisco has helped me both times and he is very friendly, and very thorough. Told me everything about the car even if it wasn’t always something good. Absolutely love the honesty here! Lastly, instead of getting a loan through the bank, they offer a payment plan themselves which made things super easy. I highly recommend!

Very friendly and honest sales staff. Quick and easy purchase. Thank you Francisco for the help!!

I would like everyone to know just how incredibly simple it was to obtain a car through Velez Auto Sales. Francisco made the whole car buying experience a very smooth ride. The ease of getting me financed, especially with my not so good credit, was incredible, as well as getting the car of my choice. I wrote this review because finding an honest used car dealer is a difficult task these days. I just wanted to let everyone know the kind of experience I had at Velez Auto Sales just so that others have another option, one with trust and integrity when trying to get financed to purchase a car. Thank you Francisco taking a chance and financing me when others had me go elsewhere!

Francisco was honest and took care of me. I’d highly recommend getting a car here.

DO NOT BUY ANYTHING FROM THIS PLACE!!! Francisco will be nice until they get paid and you will be out money and or a working vehicle. I purchased a vehicle from them NOT EVEN A MONTH AGO and the vehicle is giving so many issues. When I ask Francisco to repair the vehicle he didnt want to until I told the finance company to hold the loan approval, then he fixed it... Now Im having more issues with the vehicle and he isnt trying to repair the vehicle, nor will he cancel the contract. He also will not lower the car amount ( its not worth, what hes asking for it) so I can get the extended warranty. I paid a down payment of 2000.00 and I will have to pay an additional 1600.00 for the warranty. which isnt fair. My credit isnt the best and I figured going to a used dealership would be my best option. If your looking for a used car dealership that will be willing to assist, Go to finance auto or even diamond auto sales because Francisco is only out to get the money and will leave you without a car and down whatever the down payment is.

I bought a Cadillac EXT from Francisco it was as a smooth transaction and I am still happy with my purchaseHe is now looking for a newer replacement for me

I bought a 1995 infinity J30 and its a good running car, all it needs to get done to it, is a wheel alignment, other than that the car runs really good

This place is horrible, i dont want to give ANY stars shady business practices,scam by letting you take car then calling a day or so later saying finance company wants bigger down payment to finance car. Was put in three different cars all broke down tried blaming me saying cars needed oil really a mechanic told me even if that were true they would have broken down sooner if no oil believed to be a slow leak in one, and one car a volvo was so bad, repair shop gave me pribtout of over 20 codes on a car suppisedly serviced before leasing. This place does bad business i have emails from Terry, Mario, Francisco all damaging i think we should all come together file one big ass lawsuit.im already working with a lawyer hes been investigating this place and its employees building a case. Im out thousands and still no car and now a hit to my credit oh no i cant just be taken advantage of and not do anything. You are a wolf in sheeps clothing and i hate myself for being vulnerable to you misguided manipulation and bad business practices. You reap wgat you sow and we will cross paths again.

ALTHOUGH FRANSICO AND MAX SHOWED GREAT RESPECT AND KINDNESS, I WAS LIED TO ABOUT THE CONDITIONS OF MY VEHICLE BEFORE PURCHASE !! . I WAS TOLD THE TRANSMISSION HAD BEEN SERVICED AND THAT THERE WERE NO LEAKS . I TESTED THE CAR UPON PURCHASE AND EXPRESSED TO FRANSISCO THT THE TRANSMISSION FELT A LITTLE ODD, HE CLAIMED SINCE IT WAS A 2.7L V6 IT DOESNT HAVE MUCH POWER. IGNORNING MY GUT FEELING I PURCHASED THE CAR THROUGH A FIANCANCE COTRACT . AFTER DRIVING AN HOUR HOME, I NOTICED AN ODD KNOCKING NOISE COMING FROM MY LEFT FRONT TIRE . I CALLED IMMEDIATLY TO NOTIFY FRANSISCO OF THE PROBLEM AND WAS TOLD TO BRING IT IN. UPON DRIVING ANOTHER HOUR BACK TO THE DEALERSHIP, AND LEAVING MY CAR WITH THEM FOR FOUR HOURS, I WAS TOLD BY MAX THAT I WAS MISSING THE CLIPS THAT HOLDS MY BREAKS IN PLACE, AND THAT THEY WENT TO THE DEALERSHIP TO GET THE CLIPS AND INSTALLED THEM. NOTE I WAS GIVING NO RECEIPT OF PART COST OR MAINTENANCE DONE. UPON LEAVING THE NOISE STILL OCCURED. 2 DAYS AFTER I HAD THE CAR, THE SHIFTER SPRING BROKE OFF FROM INTERNALLY CAUSING ME TO MANUALLY PUT THE CAR IN DRIVE EACH TIME I OPP ORATE. AFTER THIS OCCURRED AND FRANSISCO COULDNT HELP ME, I DECIDED TO GO TO THEAUTHORIZED CHRUSLER DEALERSHIP . PAYING A 120 DIAGNOSTIC FEE ONLY FOR THEM TO TELL ME MY TRANS NEEDED SERVICE AND I HAD AN OIL LEAK . MY POINT IS ID THINK TWICE BEFORE CONSIDERING SPENDING ANY MONEY HERE . NO ONE SHOULD HAVE TO DEAL WITH SOMETHING LIKE THIS FROM A DEALERSHIP USED CAR OR NOT . I DO NOT RECOMMEND THIS PLACE . 3 MONTHS LATER IM STILL HAVING PROBLEMS WITH MY CAR !!!. I BOUGHT A USED CAR AND PROBLEMS CAME WITH IT . I GUESS I SHOULD BE EXTREMLY UPSET WITH MYSELF AND NOT THE DEALER FOR DEALING ME A CAR THAT NEEDS WORK DONE TO IT. BUT HEY MONEY MAKES THE WORLD GO ROUND

Very good business!! The best car dealership!!

Great deals going on always!

Never buy a car here. They have bad customer service, and they only going to fuvk you over. I had the worst experience ever at this dealership