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Freedom Heating & Air
3410 North I-35E #A, Lancaster, TX 75134, United States
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Freedom Heating & Air
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Cl
Review №1

The service provided by Francisco was second to none. Francisco was prompt, very knowledgeable, patient, & caring. We called Freedom Heating & Air at 12:00 pm and Francisco arrived on time with a positive attitude. Very great customer service. Freedom Heating & Air has gained a customer for life. We will recommend their service to our friends, family members, & co-workers.

Li
Review №2

Freedom Heating and Air has been a godsend this summer. We have had struggling AC units in our home for several years. This year, we knew at least one needed to be replaced. We got quotes from several companies, but decided that Freedom gave us the best quality and warranty for the money. To start with, they came out and did a thorough analysis of our systems and gave a comprehensive report that detailed the issues, as well as quotes for repair or replacement. The service manager spent a long time patiently answering all of our questions and working with us so that we completely understood our options. Upon installation, the team came out and replaced both of our units in one day.They were very courteous and respectful. These guys worked non-stop and knew what they were doing. They were able to fix problems we didnt even know we had since the construction of our home. I cannot say enough about our positive experience with this company. Now I sit back and relax in my cool, comfortable home with quality air systems and the knowledge that if anything does go wrong, Freedom Heating & Air will be there if we need them.

Al
Review №3

My AC went out in late August. We needed one ASAP. We checked out several different companies. Freedom was able to find the unit we needed and install within a couple of days. Customer service was excellent. Very professional!!!

Je
Review №4

Exceptional Service at a great price. Received multiple quotes from a various AC businesses and even the competitors agreed they couldn’t beat what Freedom Heating & Air was offering. Their service has been “5 Stars” and they use the most respected brands with proven track records and warranties to back their service and product. Could not be happier with our experience and would highly recommend Freedom Heating & Air to anyone who finds themselves in need of Heating or AC maintenance / repair / installation / replacement.

Be
Review №5

The team of Frank, Diego, & Jose was honest and professional. So pleased with the A/C replacement services. The team provided excellent customer focus and was attentive to our HVAC needs. They took their time to perfect our installation. They are most knowledgeable and reasonable. Looking forward to continued business with Freedom Heating & Air in the future. Thank you for excellent service.

So
Review №6

Yesterday 👉🏼Nicholas Gomez👈🏿 came over and provided an excellent service. Although he wasnt able to resolve the issue because it will requiere service from a certified plumber, NICHOLAS responded to all our needs within the capabilities that he was able to do so.We are looking forward to using his services again.Because a good company is only the reflexion of the professional workers that it has. 😊

Co
Review №7

These guys did an amazing job when they installed my entire system last year. Since then, they have performed scheduled tune-ups on my system. Everyone I have interacted with, from the front desk team to the technicians, have exhibited professionalism and courtesy. I would recommend them for any HVAC needs.

Ka
Review №8

I called Freedom ac & heating after reading the reviews and watching the company video. They were very professional from scheduling with Susie to Frank G completing the job. They were able to come out the same day. I initially scheduled for an afternoon appt and was later contacted to see if I wanted an earlier appt due to a cancellation. Frank arrived on time, with a mask on and was very informative and professional throughout the entire time. I felt very comfortable with his thoroughness, repair and suggestions so much that I purchased a maintenance plan to continue to have this company maintain my unit. Frank was very considerate of not only my concerns, but also of my property. I was comfortable with the price that I paid as well. I felt like Frank was honest and the company is fair and not a price gouger, which is rare. This company appears to be considerate of customers, customer’s time and money, offers great customer service and makes you feel like they will take care of your needed maintenance or repairs the correct way, the first time. I am so pleased that I found and chose this company! I’ve found me an AC & heating maintenance family and I highly recommend!! Thank you Frank G & Susie!!

Je
Review №9

Francisco assisted me this time, and he explained everything he was doing and kept me very informed throughout. I have also been assisted by other employees and everyone from this company is very nice and you can tell they truly want to help you fix your problems. I will call them every time.

Al
Review №10

Professional installation of new HVAC and new fresh air supply with dehumidifier.

Be
Review №11

My experience was not a good one. I was told to replace a single part of an a/c unit they said was the highest quality the cost would be $1,345 plus freon. This part was warranted by the mfg. at no cost to Freedom. I found another company to do the same work for $800. Freedom overcharged more than $500.

Sh
Review №12

Daniel, Shannon, Diego, and Jose all were wonderful. Our heating system wasnt functioning properly during our coldest week in Texas. Daniel was able to come out, assess the situation, and provide options for a resolution. We decided to purchase a new system due to us having multiple issues with our old system.Shannon, Diego, and Jose came the following day to install the new system. It was certainly a tricky one that took much longer than anticipated but they were able to complete the installation. They also identified improperly functioning dampers and replaced them the following day. Our system is blowing much stronger than previously and is working great.Each of them were personable, professional, and most importantly punctual. I will continue to use Freedom Heating & Air for any applicable needs. Thank you all for your hard work!

Pa
Review №13

Outstanding experience...so so professional and polite... explained everything..cleaned up so well, you could not tell they were ever here... highly recommend this company!

Ab
Review №14

We have been using Freedom for years. Service always good. Professional and listened to our needs.

Fr
Review №15

Bought new AC system several years ago...outside unit began making noise last year!Selling point on this unit was efficiency and also quietness!! Manager advise that they dont repair noise issues !!! ?? Huh??? Said have to wait until it actually breaks!!???

Sh
Review №16

BRAVO ZULUFreedom Heating & Air on providing *OUTSTANDING* service to this dual-military family. After months of researching and 18 quotes later, my husband, a Navy Chief Logistics Specialist (hence the 18 quotes) stumbled across Freedom Heating & Air and found that they were the best. This is my 1st time EVER writing a review and below are the reasons why I just had to:- First Visit. Mr. H. Gomez was very professional, well-educated on various systems, family-oriented, and patient. He asked and understood our family needs (asthmatic kids) and budget (very low) and delivered the best system for us without even asking for previous quote amounts.- Service/Price. After months of paying $500 electric bills, a $1500 electric bill in the wake of Snow Storm Uri, which gave our system its final knockout, we needed something quick. They were the only ones with systems on hand and a full crew on stand-by for installation within a few days of contract. Whats crazy is there was 7 companies that gave us install dates as late as July 2021 and this was back in April; we wouldve still been here burning the hell up. Oh...and its the Warranty for Me!!!!!- Day of Install. The crew was AMAZING, they worked from SunUp to SunDown and was done in ONE day without leaving a spec of dirt behind.- After Install. I cant believe the Air Quality, how did we allow our kids to live in such filth. We purchased the Trane XV20 AC Hybrid and love it; the only negative thing is that it is very hard for me to transition from good air quality (home) to poor air quality (work). The cleaner, healthier air provided by our new system has me spoiled to the point that my Supply department had to purchase an air cleaner for my office at work to keep me from feeling light headed at work. The best thing is that only one of our boys have had to use the nebulizer once since the install.- To top it all off we received the Veterans, First Responders, and Teachers Discount. YES...you read it right Teachers are included in the discount as well; not many companies out there show love to Teacher(our most valuable, but undervalued citizens).I could go on and on but dont want folks to be turned off by a long review, so check them out...you will NOT be disappointed.Thanks Again Freedom Heating and AirRespect

Ke
Review №17

The service technician showed on time and explained the service to be performed. The job was performed in approximately 20 minutes and I was pleased.

ME
Review №18

The entire team, including the owner, Hector, were very professional and courteous. I highly recommend them for your AC/heating needs. I love my new Trane AC system. It is top of the line!

lu
Review №19

I had a gas leak at my HVAC unit. I shopped a few places and Freedom was the most courteous, and could respond the fastest. Daniel Rodriguez was the responding tech and found my issue very quickly. He was very professional and gave me a fair price for the repair. Thank you for being so fast and courteous!

Vi
Review №20

They did a wonderful installation! And they are reasonably priced. I haven used anyone else since I moved into my home!

we
Review №21

We had our entire system replaced and the guys at Freedom made the experience so smooth and easy. They were very professional and considerate during the pandemic. We will only allow Freedom to service our system in the future. We have that much confidence in them as a business.

Ti
Review №22

Freedom has exceeded our expectations in more ways than one!! After several months of research and quotes from several companies, we finally made our decision and Im so thankful that we did! Nicholas, Hector and Shannon are the best! In 2020, Nicholas came to our home to replace some freon, thats when we found out that our AC & heating system was on the verge of breaking down. Fast forward to 2021, after the notorious Texas winter storm, my husband and I decided to go ahead and bite the bullet and get a new system installed. Hector was very hands on and helped us with all financing aspects from start to finish and made the process so much easier! We got approved through Wells Fargo and the very next morning, they were at our home ready to upgrade us! It only took one day to install both heating and AC systems and Shannon was very thorough, professional and knowledgeable with every bit of work and repairs made...from removing the old system to installing the brand new shiny one! He even helped us install an app on our phones that would allow us to control the thermostat from anywhere! Talk about an upgrade! Lol Yes, it was a pricey investment, but so worth it in the long run! Oh! BTW, I know this review is gonna bring alot of business so if you guys need any marketing or promotion help, let ya girl know! Lol But truly, we are very pleased...thank you guys for the great work!!!

PA
Review №23

Same day service reasonable prices! What really stood out is the dedication to quality and the Attention to detail. I would recommend Freedom to anyone who wants a dependable and honest heating & Ac company

Br
Review №24

They really wanted to just sell us 2 new units... Like hard sell. Long story short, the “Freedom solution” was a little more than $12,000. So we thought it best to get a second opinion. An honest AC guy charged us $165 for a part that had failed, and the AC unit works great.

Ma
Review №25

I called Freedom after reading so many good reviews when I was looking to replace my 21 year old Trane furnace. I am so impressed with the quality of service, the quality of the members of Freedom from beginning to end and of course I love my new Trane HVAC system. I never knew duct cleaning could make such a difference and maybe enhanced even more with a new HVAC system. It was expensive for me but Freedom offered a couple of incentives to help my decision. I’m extremely pleased I chose Freedom because I feel like they really took care of my needs and they took great care to provide the best possible service to me from the first phone call to the finished installation and cleanup. I highly recommend this wonderful company.

Ar
Review №26

I highly recommend this company. They have reasonable pricing and very professional. He took the time to explain why my ac system was doing what it was. I would definitely use again!

Do
Review №27

Very professional from initial bid through Instalation. I asked several questions during the proposal and agreement process and Hector was always quick to respond. The installation took about 9 hours with a robust crew of 4-5 technicians. I was able to communicate with them and ask questions and they practiced Covid safe procedures. Amazing new digital thermostat; that was also well explained.

Tb
Review №28

After being without heat for a week and trying to repair the furnace myself (and failing) I called Freedom Heating and Air on Saturday morning, The Day After Christmas. I was promptly greeted by Roxana who listened to my problem and assured me she could have someone there within 2 hours.Sure enough, 2 hours later Daniel arrived and listened to me explain what was going on and what I had attempted to do. He was very professional and went right to work. In about 15 minutes Daniel called me up into the attic and showed me that the transformer was bad. He explained he had one on the truck, but that he would confirm if the board was bad after installing the transformer. He allowed me to watch as he was testing the board and yes the board was bad and he could have one Monday. I asked pricing and he looked it up for me and then thinking to myself I have a 19 yr old system, I really need a new one. So I told Daniel lets talk about a new system. We sat down and he showed my wife and I 4 different Trane systems and explained each one and what pricing would be. At no time did he try and sell us anything. He answered all of our questions. We decided to go with the deluxe muilti stage system. He gave us a written quote. When asking him how soon could he have it installed? To our shock he said we could be here Monday morning around 7 to 7:30am.At 7:15 Monday morning a Crew pulled in. Daniel introduced everyone and they went right to work. My wife called me around 11 am to tell me how it was going and said these guys are so respectful and nice.I returned home around 5:30pm and the crew had just left. Daniel was waiting on me to do a walk around and explain this new very fancy thermostat. I am so impressed with the finished job. The quality of their work is above what I was expecting. From the attic unit to the outside unit to the clean up. I want everyone that takes the time to read this review, including the owner of this company to know, how much we appreciate the customer service and professionalism. From Roxana and Daniel to the crew that did the install. Thank you, you have earned a customer for life!

Do
Review №29

I used another company for years and was hesitant about changing. I am so happy with Freedom! Love their customer service and the technician was so informative and thorough. I am now a happy and faithful customer.

Cl
Review №30

Had two other companies work on my system and could not get things resolved. Finally called Freedom Heating & Air and they came out the same day and fixed the problem all with in an hour! Dont waste your money on other techs, get it fixed the first time with them. Highly recommend them!

Hu
Review №31

They were very professional answered all the questions we had, did the job on time, and best of all gave us a good price. Thank you

Al
Review №32

This is an updated review. I used this company in the past and gave them a negative rating.However, I decided to give them another try based on their outstanding reviews. It turned out to be a great decision. Everyone that I interacted with, ranging from the customer service lady to the service technician was very professional and helpful. They answered all of the many questions that I had. The technician, francisco did a superb job and had great customer service skills. He took great care of us. I would highly recommend this company to anyone who is seeking HVAC related work.

Mi
Review №33

Top notch quality, knowledge, pricing, timing, and communication with customer. Thank You

Ma
Review №34

Called for maintenance service (which they reminded me of) and came same day. Very professional, explain what they are doing and provide quality work.

Mc
Review №35

Daniel Rodriguez arrived on time, and delivered first-class service, from start to finish.

Ro
Review №36

I have used Freedom exclusively for my HVAC needs. They use quality brands and do excellent work with a high degree of professionalism. Their staff provides quick, knowledgeable service and their work is top notch.

Br
Review №37

Thank you very much for fantastic service!!! Francisco was outstandingly professional and thorough in completing his task.

Gi
Review №38

Responded quickly and were extremely effective. Everything was checked out regarding my call and felt well taken care of.

Ro
Review №39

I had everything replaced. Duct, inside outside units, thermostat and new refrigerant lines. The crew was great. They take great care and are very detailed. Trane systems are top of the line systems and you will have to pay more but you get what you pay for. I would recommend Freedom air, they do great work

Na
Review №40

My air conditioner recently quit on me and after speaking with Nick and Hector at Freedom decided to go with their deluxe package. They weren’t the cheapest but I felt that the service would be there after the sale. They showed up with plenty of people and completely changed out both of my units in a day. They came back two days later and cleaned all my ducts. One of the new outside units experienced problems After about a week and they got Trane on the phone and got authorization to change the entire unit out and did it the same day. I feel that I have received the white glove treatment that I expected. They seem to really invest into the training of their staff and it shows. If you’re looking for cheap they probably are not who you want, but if you want good service and equipment installed properly call them. I can tell you that the quality is remembered long after the price is forgotten

ji
Review №41

They arrived on time every day, worked non stop, had the old unit out of the attic with in 2 hours. Cleaned as they worked. The old equipment was taken away before noon. Rerouted some of the old duct work added some new ones. Insulated everything. Ran a new cold air return, the old one was to small. Installed new furnaceDay two ran new electrical lines, copper lines, hooked up a new drainage pan. Attached all vent lines to the furnace. Installed new air conditioner. Attached all lines to it.Day three pressure tested and sealed all vent lines from the inside. The new system worked as well as promised. Won’t be needing a blow dryer any longer 😁Will recommend this company to all my friends. Thank you for all that you have done. They even went through the house and swept it when they finished. 👍

bi
Review №42

Always use freedom air they always come when you need them Professional service at a fair price

Gi
Review №43

Hector and crew were professional, on time, and replaced our entire HVAC system before we could break a sweat! Before the process started, Hector answered all my questions and walked me through all my concerns. We are new homeowners and felt a bit lost, but Hector really went above and beyond to give us advice and made us feel good about our investment.

Br
Review №44

Great service! They were able to fit me in on the same day I called and Nick was very straightforward and professional about the cost of service. He also gave me some suggestions to help keep my unit going and offered some model numbers of units to possibly upgrade to in the future. Thank you!

Ka
Review №45

I would highly recommend this company!!! My husband and I were out of town and our ac froze up again we had our kids, 6month old grandbaby and my disabled mother in the house on a Saturday. I asked my daughter to call someone and get them out asap and I am so thankful that this was the company that she called!! The tech that came out (Jose) was wonderful he got the system running good enough to keep everyone comfortable until we could figure out what we were going to do. He also spoke with me over the phone and explained everything and then they got me all the information so that we could make a decision! Everyone I spoke with was wonderful and when we made our decision it took no time at all to get everything moving we had an entire new system put in and Jose and his team did an amazing job! This company will now be the only company we use and will be the only one we will recommend to others!! I really cant even say enough good things about them! It is so hard to find a company that is truly there for there customers every step of the way but I can assure you they were! I would also like the boss of this company to know that Jose really went above and beyond and the team that came with him really did amazing work Thank you so much for caring about your customers and you have definitely earned us as a lifetime customer!!! Keep up the wonderful work guys!

Ma
Review №46

We were having issues with our A.C. unit, which was not cooling very well upstairs at our house. Mike came out and did an initial assessment, explaining everything clearly. He provided options to resolve the issue, along with cost estimates for each option. We chose to have them replace our unit and take advantage of the upgrade in efficiency, newer technology and features. This company did an excellent job with the install, and was careful to keep the house clean after they were done. Of course, they walked us through everything, once complete, and made sure that they answered all of our questions. My wife and I were so impressed with their work and friendliness that we now plan to have them continue to service the A.C. unit each year.

Je
Review №47

Courteous, clean up after they finish the job, knowledgeable, do great work, they call you to let you know they are on the way and on time.

Ca
Review №48

The owner of this company will over charge and or charge for work that wasnt done. Beware Seniors he sees them as easy targets and will try to sell a complete new system if you need one or not. Very disapointed with this company.

Za
Review №49

Stayed 10hrs extra to fix the decayed floor underneath our old heating system along with changing out the system itself!

Do
Review №50

Very satisfied with the quality of the work very efficient and thorough with explaining what they doing and what the problem was that was causing the issue polite and how they take precaution with safety concerning the covit 19 .

Ca
Review №51

Freedom Heating and Air are the experts! They’ve made this a COOL summer for us. Our new HVAC system was installed on schedule by a great crew of courteous and skilled technicians. Freedom H&A have every reason to take pride in their work.We are more than satisfied from our first contact through completed installation.They are great representatives of their product line but their signature is their service! Thank you, Freedom!

Te
Review №52

Thanks Hector, I now have a great new system that is not only working great but was beautifully installed. I was amazed with your crew, great team work, great craftsmanship, and the the pride they have in there work. I highly recommend you and your Crew.Many ThanksTerry Robbins

Tr
Review №53

I know we must have been with Hector since the inception of the company so I will leave it to him to say exactly how many years it has been. We have been through complicated equipment repairs and zone board installations and we have always been so satisfied with their expertise and devotion to keeping us happy. I highly recommend keeping up with your service policies because if something breaks I cannot remember a time when they did not send someone out immediately. I think every purchase or repair we have had there has always been work that met and surpassed our expectations.We highly respect the service and ethics of the technicians and employees of Freedom HVAC.

Ja
Review №54

Technicians are very knowledgeable, friendly and professional..They solved my issue very quickly!!!Thank you freedom air!!

Na
Review №55

Our experience was very great!The technician did wonderful work, and explained everything well.I climbed up into the attic to see what he was thinking and he clearly explained the issue. It was important to understand.He did great at everything and was so kind and professional.

Ch
Review №56

I called Freedom heating and air to repair my a/c unit, that wasnt keeping my house cool. They came the same day I called them and told me what was going on with my unit. My home is cool now and Freedom did a great job. I recommend them to my family.

E
Review №57

****Update****Hector the owner, came personally to service my system after I expressed concern previously. He was extremely courteous and very helpful. He provided me with multiple options to remedy the issues with my system as well as, his sincere apologies for the circumstances I previously encountered. I am very happy I decided to reach out to the company and they were very willing to help make me a happy customer like their other reviewers. Thanks Hector and Freedom!

St
Review №58

We had Freedom do some maintenance after a recommendation from a friend who is a contractor and said we could trust them. We love them so much that we went back when our system needed to be replaced. They are always very helpful, very nice when entering our home, and never try to up-sell us on stuff we dont need

St
Review №59

Big shout out and thank you to Hector-Cindy Gomez owner of Freedom Heating & Air.His crew came and replaced both the inside and outside a/c units at my parents house in one day.My parents are grateful and very pleased.Great service and Great people! Thank you Hector!If you need your a/c unit or units looked at, check out my homies page. Freedom Heating & Air (Residential and Commercial)

Ka
Review №60

Our home had a older a/c system that died on us last spring. I was given Hector Gomez name on recommendation by a colleague. When I called we were in a bad place. My first surprise was that I got a real person when I called late at night as I was just expecting to leave a message. That was followed up by a return call from Hector that same night and consultation a few days later. We were given several options which were completely and clearly explained to us. Hector is very knowledgeable and was very patient with all of our questions! We ended up deciding to buy a new system. It was installed by Hector and his team. Everyone was very professional and was careful to cover all carpeting while working. They cleaned up everything inside and out upon completion of the install. They even went the extra mile of replacing our very well worn air vent covers! Plus Hector checked in with us several times afterwards to make sure that everything was running smoothly. In the months since then we have loved our new system! It not only runs much more quietly than our old one, its also much more efficient. We have gotten 2 electric bills since installation and they have each been $150 less than at the same time in previous years! I cant say how happy we have been that we replaced our system with Freedom Heating and AC! I would highly recommend Hector Gomez to anyone in the need of a/c repair!!

Te
Review №61

They were very professional and knowledgeable of the problems we were experiencing. I would reccommned Freedom to anyone. Daniel is a professional.

Ba
Review №62

Mike was prompt and very friendly with our Nest Thermostat installation. He was able to install the thermostat with no issues and give us advice on our a/c unit and filters. I would highly recommend this company for great service as well as great work.

Bo
Review №63

If you are looking for an HVAC company, I would look no further than Freedom Heating & Air. Hector serviced my first A/C system in 2012, which was 8 years old at the time. I was very impressed with his hard work, determination and friendly service all those years ago, which is why he was the first person I thought of calling when I was in need of a new A/C system recently. I’m glad I did. The cordial and prompt service from Hector and his team at Freedom Heating & Air was just as good or even better than I remember. They did a great job installing the new system and cleaned up afterwards.

Ne
Review №64

We discovered on Saturday afternoon that our upstairs furnace was not working and we had out-of-town company staying there. I called Hector and he had a tech here in 2 hours. They got the furnace running that day then returned on Monday to complete the repair with new parts. Great job. Thank you.

Yv
Review №65

Thank you Freedom Heating & Air for the work that was performed at my home. We had a dangerous carbon monoxide leak that your technicians discovered. My call was placed on a Sunday for service and by Monday technicians were at my home and diagnosed my issues. They arrived Tuesday early morning for the repairs and worked hard the entire day till everything was replaced and working. We now have a brand new heat system and feel safer with the updated equipment. The technicians were great & even made sure to clean up their work space after they were done.My family and I are appreciative that our heat was back up and running so quick. We will be using Freedom Heating & Air this spring to replace our air unit as well and for all future service needs.

Wa
Review №66

My 6 month filter change, and they found something broke and fixed it the same day after they got the new part from the distributor.

Ma
Review №67

Im completely satisfied for the work they did from beginning to end. Very knowledgeable team all around. The turnaround was exceptional! Not only did Hector honor a special I inquired about on the last day they were offering (June 2019) it but it was also late at night when I called. Daniel was the first to come out a couple of days later to inspect my a/c & he was very knowledgeable, professional & friendly. I called freedom again Oct 29th bc my heater hadnt yet been turned on since we had just moved in, May of the same year. Nicholas came out the same day to inspect & try to get my heater on. The entire unit was pretty old and original to the house from the 80s. We definitely needed an entire new system but didnt have the means for it. Nick did everything he could to get us approved & Hector helped through the entire financing process. The remaining amount we didnt get through the loan is being financed through Freedom H&A which Edith at their office set up for us. She was very accommodating to what worked for us & Im very thankful for that. They went above and beyond! Carlos & his team started installing my hvac system the very next morning which we were very thrilled about especially since it was 32 degrees that day. Carlos explained & walked my husband and I through the entire process of learning our new thermostat & answered all of our questions. Hector stopped by afterward to make sure we were happy with everything & then the following day to drop off air filters. My house is now warm, cozy & definitely ready for this winter.... and summer!

Da
Review №68

Thank you Nick, Hector, and Edith for taking the time out of your busy repair schedule for getting my air unit going, I knew that when I heard the noise outside something was wrong, I went and checked the unit and found one of the propeller blades had cracked enough to make it sound like when clothes in a washing machine is off balance, clack clack clack, Again, thank you NIck at Freedom Air for quickly fixing my unit. You guys are the best.

Me
Review №69

Highly recommend for this company to come out and service your home. Had a great experience, they had my ac up and running fast. Thanks Freedom!

Ju
Review №70

I tried to service my own A/C, that was a huge mistake. I caused further damage and was in a real bind. Hector and his technicians were able to properly diagnose and save my system. They were prompt, courteous, and professional. They came out the next day, and followed up with phone calls until it was fixed. No up sell, no attitude, no hassle. I have several rental properties, and will use them anytime I have HVAC issues. Freedom air is definitely a company with high standards and strong a vision.

Fr
Review №71

Freedom Heating and Air does an amazing job, I can say is the best Company weve ever had work on our house. Especially when you have 3 Units in a house and it cant be that easy! The Staff is very nice, professional and helpful. They help you work with payment arragment (payment plans)They feel like family . Thank you Veronica for the referral.

Sh
Review №72

We have never had a bad experience with this company over years of using them for both home and work installations and service.

Ro
Review №73

I have a 16 year old outside A/C unit that quit working several days ago. I found Freedom Heating & Air has an A plus rating with the BBB so I gave them a call. I just want you to know that I am very pleased with their professionalism and honesty. They quickly resolved the problem and didnt try to sell me a new unit. The owner of the company made sure that I was completely satisfied with their work before leaving. I would highly recommend them.

Ki
Review №74

My family and I give ten Big Stars to Freedom Heating & Air. Mike, provided excellent service and fair estimate on our Heating & Air replacement. The main office provided a solution to replacing our Heating & air unit with in budget.When promised 2 people would install our new Tran unit, we received 6, on a Saturday! In the pouring rain, these men provided 7 consistent hours of removal of our old unit, installation of the new one, and an operational walk through.Thank You Freedom and Air LLC!

Ma
Review №75

Great experience with the techs always punctual, friendly and professional.Thank you Freedom will continue to call your company.Thanks to Veronica for the referral.

je
Review №76

Amazing work done by amazing people. By far the BEST choice Ive made, to go with Freedom. Veronica thank you for the referral and for being very patient and informative.

je
Review №77

So I got them to change my AC compressor and I got charged $291 for a part that another retail when I did some research the cost its no more than $40. I call them asking to review the price and they never got got back to me.

Li
Review №78

Thanks Freedom Heating & Air!!! The instal of my new units went very well and quality was excellent! Amazing and super fast service! Everything was completed in one day. Definitely will be recommending them to everybody. Thanks for make me cool again!!

ro
Review №79

Finally got our A/C fixed. Well, not exactly fixed more like replaced. Even tho our old unit still worked, it was just too small for the house. Now I want to share our experience with you all, because I know how sometimes we look for recommendations. We had Freedom Heating & Air come in to do the job. I must say we are very pleased with the quality of service we experienced. The company provided a detailed estimate as well as addressed any concerns. Hector took us thru what the day would look like. Advising us this job would take all day. He gave us the time when his guys would show up (by the way they were on time). And even tho he was out of the country. He kept in touch with his team as well as with us. His team are true professionals. They came in, did the work without leaving any evidence of them being here. No mess left behind. In my experience you seldomly find a company to do a job with out leaving a clue they had been there. So if you are in need of any A/C repair. This is the company you want to go with. They also warranty any work that they do. Don’t get ripped off by other companies, when you can have the real pros!

Jo
Review №80

If you are needing a repair or a whole new unit, I highly recommend calling Freedom Heating and Air to take care of the job. The whole staff are really wonderful people and I am completely satisfied with my new system.

G
Review №81

Great job!! We had a room with poor air flow and they fixed it. The night before Freedom was scheduled to come to work on the air flow issue, our gas provider found a gas leak in one of our heaters and Freedom fixed it the next day.Excellent service. I highly recommend them.

Ri
Review №82

Summer heat is no joke in North Texas and being without A/C is 100x worse. I live in a Lease home and I called my landlord Lilly and express to her to have the AC fixed as soon as possible, she soon after replied that her contacts were not available and that if I had any references. Immediately I thought of my old friend who now has a successful A/C and heating company . I text my landlord and told her that I knew the owner of an a/c co and if he runs his company like his Christian and trustworthy character she would be happy.. So then I put my land lord in contact with FREEDOM dispatch... Satisfaction was the conclusion. Found out that all the techs were with customers and the owner himself drove out to my house to repair the unit.. thank you FREEDOM...Rick

Ju
Review №83

OUTSTANDING SERVICE PERSONNEL. VERY PROFESSIONAL AND VERY KNOWLEDGEABLE OF THE SUBJECT. HOPE TO SEE YOU GUYS SOON, THANK YOU VERY MUCH AND HAPPY HOLIDAYS

Da
Review №84

Hector continues to come through for his customers! Heat went out last night about 9:00, called Freedom Heating and Air and talked to a real person! Got a call back first thing this morning, Daniel, the tech, was here just after 9:00, and we have heat again! Theres a reason we had them install a new HVAC unit a few years ago - they really are people of quality and integrity!

er
Review №85

Amazing work! Thank you Veronica for referring me. I would definitely recommend to family and friends.

Be
Review №86

Amazing service and very affordable and reliable. I will recommend them and keep using them.

Ka
Review №87

Absolutely wonderful! Called for help Monday & They were here Weds morning and done by 4p! They only repaired/replaced what was necessary to help my pocketbook. Thanks Daniel Rodriguez for your expertise you are greatly appreciated!!!

Ri
Review №88

Always on time and do great work for an affordable price

Al
Review №89

Mike was an excellent technician!! He was very knowledgeable and very friendly! I would definitely recommend using Freedom Heating & Air.

Va
Review №90

Fast response, excellent service and affordable prices!! Thank you so much Veronica for the referral!

Re
Review №91

Professional and very knowledgeable. Thank you Hector.

Th
Review №92

My wife and I hired Freedom Heating and Air to redo both zones of our home (a 4ton and a 3ton). Because they install top-shelf brand names (Trane), we were expecting them to be more expensive than the competition. Not only did they underbid the other guys, their work was impeccable! The quoting and installation guys are friendly and professional, the A/C system is state of the art (better than the Nest thermostat it replaced) and energy efficient. I will be a customer for life and highly recommend Freedom to anyone who needs a new A/C system.1 year update: The systems (Trane infinity series) still work great 1 year later. Freedom has upheld their contract perfectly. They come out every 6 months and service the system FOR FREE. They even bring new filters. Their technicians are always knowledgable and professional. I dont ever see customer service like this in todays world. You cannot go wrong with this company.

Va
Review №93

Thank freedom heating and air, the technician was very nice and helpful and informative! When he left I didn’t feel misinformed or have any questions and that’s because He was able to answer my questions while there.

Mi
Review №94

I needed a compact AC for the garage and this one delivered the performance I needed.

ri
Review №95

Hector and his crew installed new Trane AC System and I couldnt be happier with their installation. Went above and beyond the agreed to job. They can be trusted. I wasnt even home when the installation was done I went ahead and bought a 10 year service agreement since I knew his company would handle any possible future services.

Aa
Review №96

They did me a huge solid and came and fixed my AC issue late on a Friday, saving our weekend! Thanks so much, Mike and the rest.

Jo
Review №97

We had our system replaced by Freedom and they did an outstanding job. They got the job done quick amd put in an awesome system. Thier whole team was terrific and made sure to protect the floors etc. I highly recommend them! A+

Di
Review №98

Hector is AWESOME!!!! Worked very hard to make this happen and the install was beautifully done. They did everything I requested.

[
Review №99

I called. There was someone at my home in 30 minutes. The ac was cooling in an hour. Quick and courteous.

Em
Review №100

Quick, quality, and exceptional service every time we’ve had AC or heating needs.

Information
84 Photos
100 Comments
4.8 Rating
  • Address:3410 North I-35E #A, Lancaster, TX 75134, United States
  • Site:https://freedomcooling.com/
  • Phone:+1 214-306-8456
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Air conditioning store
  • Air conditioning system supplier
  • Air duct cleaning service
  • Air filter supplier
  • Furnace repair service
  • Heating equipment supplier
  • HVAC contractor
Working hours
  • Monday:7AM–8PM
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:7AM–8PM
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