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A V Collision
45379 Division St, Lancaster, CA 93535, United States
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A V Collision
Comments
Da
Review №1

Was reffered to them through insurance, great place, kept us updated on how it was going, door skin replaced and paint blend in roughly a weeks time id definitely use thiem again

Va
Review №2

I visited this place way back in 2003 before my son passed. And they were very professional and fixed me up within three days. Which is why I chose them againThey are good from the moment you enter the lobby until they send you home. No fuss or frustration with these guys and they make sure that the Job they do is catered to your needs.

Pa
Review №3

Av collision always does a great job

Os
Review №4

Worst place to take your vehicle to get repaired. Took over 1 month to get my vehicle back and they just kept giving me the run around.

RJ
Review №5

I had an accident with damage to the driver’s side of our 2015 X3. AV Collision did amazing job and the car looks better than ever. It’s hard to source parts for any car right now due to delays around the country and the world. Jesse and his team sourced everything quickly and did an outstanding job. Thank you Jesse and thank you AV Collision!

Je
Review №6

I have never been in an accident, didnt know what to do, how to go about it and sure my truck was totaled and would never be the same.I was recommended to talk with Jesse here at AV Collision. He walked me through the whole process. Kept me updated on the status of my truck. He answered the 50 questions I had for him.Thank you so much for helping me through the annoying process of somebody hitting my vehicle and walking me through everything to bringing my truck back to like new!

Br
Review №7

My vehicle was going through months of issues at Caliber Collision and the paint shop. I called my insurance and AV Collision took over. They were very easy to work with and unlike the other shop, they put me first and took their time painting my car. I received updates and am very satisfied with the final result.

Da
Review №8

Very friendly people, great service

Ca
Review №9

Great people.. Excellent customer service.

Ja
Review №10

They did a great job. I hope I do not end up needing body work again but I would recommend them to anyone in the area that does.

Cj
Review №11

Called around and AV collision had the cheapest price not only that but the bracket they installed on my mini van they painted the same color as my van without even asking no other place was willing to do that without charging more! Everyone was extremely nice nice waiting room with great pop corn. I would definitely recommend this place for all your body work and more...

da
Review №12

Very clean in and out well organized everybody able to show they cared about whats going on with you and your car

An
Review №13

Good service, did a good job

Se
Review №14

Excellent service every one very polite. They do high quality work on your car..

Ro
Review №15

Took my 2017 Honda Civic in after my neighbor backed into me and damaged my rear fender, they absolutely killed it. Could not even tell what happened, i highly recommend them. I will definitely be going back if i need something else fixed!!!

an
Review №16

Thank you to the staff and mechanics at AV Collision. Everyone I came incontact with was very courteous and professional! Jesse was great, he made sure my car was well taken care of while in the shop. Very fast service! The repairs and paint job done to my car were perfect. The little extra things they did as well really made my experience with them amazing! The staff went above and beyond my expectations. I have damages to my back end not related to my accident and I will definitely bring back my car to get it fixed in the future. Highly recommend this shop!

Ch
Review №17

Excellent service and fair prices. We will surely go back if we need any bodywork in the future.

Ji
Review №18

Had this company repair my Cadillac. They asked if they could use an aftermarket tail light..I said no. well after watching my wife leave to workI noticed the tail lights do not match...seems they used an after market tail light anyways

Br
Review №19

I can’t say enough good things about this business. The staff are courteous and professional. Engaging and constantly in communication with the customer by phone and text message! They perfected the repair and paint job and were so concerned that everything was top notch! You can definitely trust your vehicle in the care of AV Collision. I am a loyal customer and no other repair shop will touch my vehicles. Trust that and take it to the bank!

Ma
Review №20

A V Collisions is great! So happy with everything they did for me. Their service was above and beyond my expectations! And a special thank you to Jesse!

Te
Review №21

Great people with lots of help. Anytime you got troubles around your car, theyll take great care of you.

Ma
Review №22

Service was quick and courteous, I got the estimate i needed for my car with no hassle and they sent it to the insurance company fast, i received the reimbursement for the car in about 5 business days. Great work with that fast service.

Co
Review №23

Best place to take your car! I had to go two times in the matter of a month. I would never go anywhere else!!

Er
Review №24

Someone bumped me on the highway, and this was the repair shop my insurance sent me to. They did a great job and theres no sign of the damage that was done to my car. They have an agreement with my insurance to get billed directly, so payment was no hassle either. The only down side was their communication. They were great at first with updates through texts, but then they stopped after the initial completion date arrived and went. I had to call them back after they said they would call me back with an update a couple times. And I was never told the reason for the delay in repair time. Fortunately they were very friendly, and always answered my questions, so I would still recommend them as a repair shop.

Ro
Review №25

Horrible experience. They lie about everything.They told me I will have to leave the car for 5 day, my car has been there for almost 2 weeks now.They told me I will have a rental car for 5 days for zero cost, and they gave me a car only for 4 days.When I went to Enterprise to return the car they were charging me for the rental. Enterprise rental car hold $50 on my credit card and they still not return my $50Dont go to this places, you will feel so sorry.😢😭😡🤬😰

Mi
Review №26

These guys worked with me to get my truck fixed fast. They really listened to what I wanted to do and didnt try to talk me into anything else. They made things easy for me.

ev
Review №27

Awesome

Pa
Review №28

They were very helpful and nice. They repaired our car to its old self and looking great!!

tr
Review №29

Great job. Done right the first time.

Ma
Review №30

Very satisfied with the help that I got. Would recommend them.

Ky
Review №31

They did a good job on my wifes car and fix all of our issues very professional and stayed in contact with us through the process

Re
Review №32

Top Notch Care and Customer Service

La
Review №33

Exceptionally professional honest and fast. AV Collision is an excellent shop.

Ke
Review №34

Helpful, fast service, excellent repairs, fair prices.

Mi
Review №35

I took my vehicle here for a simple repair on the quarter panel that required bondo and fiberglass. All the reviews looked great so I decided to take it here since Im not from the area. The first time they said it was done, they left the bottom of the panel un-buffed, bondo lines three inches long and many other imperfections in the paint. The second time they called and said it was good; I went down and there were 4+ imperfections in the paint and clear coat. I also noticed a significant mileage difference from when I dropped it off, which was alarming since it is a small parking lot and shop, but this was partially justified when Rick, the owner called me the next day. Rick also said he found a couple other imperfections when he personally looked it over. Then, Rick said my vehicle would be ready in three days and that he would personally be there when I come to check it out. That made me feel a little better. When it was ready, I took the trip down to them to find out that the OWNER, Rick, decided I wasnt worth his time because he was not there like he said he would be. That was infuriating to find out he was not there to present the vehicle which took three times to get right. After my final inspection with the manager it was up to par but when I ran my hand down the passenger side (opposite of the work) there was clear coat over-spray on the entire side. This all points to quick cheap work by this shop with no obvious quality control, case and point unfinished buff job the first day. It is unfortunate that a paint and body shop can not get paint and body right. On a positive note, the front desk ladies and gentlemen were always very friendly and understanding throughout. Finally, if an owner tells me they will personally keep an eye on it and present it to me on the THIRD try and they blow me off, I can not give this place a good review, that is business 101. I hope people are checking their work over in the sunlight. Poor quality, shoddy body work business. A.V Collision, please enact some sort of quality control and take better care of your customers.

Kr
Review №36

Greatest experience ever!

Br
Review №37

Professional and high quality

M.
Review №38

Very friendly and organized.

Br
Review №39

Very nice people

Ra
Review №40

DO NOT TAKE YOUR CAR HERE UNLESS YOU WANT HORRIBLE BUSINESS WITH HORRIBLE PEOPLE

WO
Review №41

STAY AWAY FROM THIS PLACE,WORST BODY SHOP AT AV, I was badly treated there for bald guy white, do not know his name, I know it was because I do not speak good English, he always treated me badly ... one day we had an unforeseen to leave the car, he said many things to me from they who do not work for me ... I called my insurance company and reported what happened ... then they had to return the check and I fix my car elsewhere

D
Review №42

RUDE and unprofessional!!!! Take your car elsewhere, never doing business with these people again! You will regret it!!

Information
17 Photos
42 Comments
Rating
  • Address:45379 Division St, Lancaster, CA 93535, United States
  • Site:http://avcollisionrepairs.com/
  • Phone:+1 661-940-5030
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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