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Fix Auto Lancaster
420 W Ave I, Lancaster, CA 93534, United States
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Fix Auto Lancaster
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El
Review №1

Fix Auto was great. They’re professional, polite and friendly. They finished my car before the estimated time and kept me aware of everything through text message. They really went above and beyond which is majorly appreciated. If ever in need of similar services again, I will def be using Fix Auto in Lancaster.

Ri
Review №2

The customer service from everyone in their office I received was beyond professional, honest, and communicative. I appreciated working with them as they provided daily text updates with the status and their services was on time! This has made my accident process seemingly comfortable. I even felt confident in knowing that my car was in good hands to pay for long over due paint work outside of my insurance company, upon picking up my car they exceeded my expectations! I will definitely recommend this auto shop! Thank you again for your service.

Am
Review №3

This place from the start was professional and communication was so on point. They took our vehicle after calling and having it towed when my husband hit a deer . They did such a great outstanding job on the body repair. They went above and beyond and cleaned and vacuumed the inside of our truck and waxed and polished it. Very impressive!! Definitely will use them again

P
Review №4

Amazing experience, faster then I anticipated. Staff was professional, nice and always kept me updated with my vehicle.. my vehicle came back perfect! recommend going here if you want your car done by REAL PROFESSIONALS

Mr
Review №5

I havent experienced customer service at this level in over a few decades! The entire staff was incredible! My car went in for a door replacement and paint due to a collision and my entire consumer experience was nothing but pleasant.They demonstrated concern for my situation, actively listened to my needs, walked me through the entire process, and kept me in complete update from start to finish. This type of craft attitude is refreshing to see on such a young team of professionals. The owner must be really proud of this group.Thank you FIX Staff for taking care of my wifes car (ahead of schedule) and for being some of the absolute best professionals in the business.SincerelyMario

Ge
Review №6

B4. N. After pics. Xtreme make over ( for cars). I would say ..cool. Place

Ja
Review №7

I felt they cared about my car just as much as I would. They were professional and kind. They answered all my questions and finished earlier than expected. They matched my paint with the sparkles. It was a great experience working with them.

Pe
Review №8

Well done like their serviceThank you

Tr
Review №9

Everyone was very friendly. Ashley was knowledgeable and helpful. Andrew knew exactly what he needed to fix my car and fixed it beautifully in a timely manner. I received daily updates of the progress and an estimated delivery date.Extremely good service. I would definitely recommend this Company to anyone needing repairs.

El
Review №10

The office itself is stunning! Its clean and artsy. Super nice environment. The people I dealt with were over the top friendly. I will absolutely be utilizing their shop again.

pa
Review №11

They do good jobs here I was happy with my car on the repairs and paint job that was done to the car I recommend them to anybody that needs work done to the car or insurance claims

Ay
Review №12

The entire team was awesome!! They truly accommodate you. So helpful they go above and beyond! They even washed my car!! Love love love them and all they do! Amazing team and amazing work!

Ch
Review №13

Super courteous and informative. All the employees were pretty cool and helpful. They also send you status updates through text which I thought was pretty cool. And detailed the car after completing all the work.

Ky
Review №14

This place is amazing! I got in an accident on the 4th of July. I brought my car to them on the 5th. They had it done a week early and my car looks brand new! Thanks guys. You’re awesome!!!

Su
Review №15

Great body shop! The red color for my carv1as harder to match and he did a fantastic job, looks perfect. The work was amazing, car looks brand new. Staff is super nice and friendly! Andrew worked on my car...very professional, very thorough, he knows what hes doing and Im so happy with his work. I absolutely recommend Fix Auto! Well always go here for body work.

No
Review №16

I’ve had a lot of repairs done my cars....but this is by far the best service I’ve ever gotten. On time, even cleaned the inside and outside of my car, and my car looks almost new. As a single mom, a clean, repaired car gives me peace of mind. Thank you to this team!

Le
Review №17

First I would like to say the staff is extremely friendly and professional. I couldn’t be more happy with the work they have done. I would definitely recommend Fix Auto to anyone needing paint and body work.Thanks again!

Iv
Review №18

I loved this place! My car turned out great. Everyone there is so friendly and helpful. I highly recommend this place.

Er
Review №19

Second time back and everything went well happy I’m back in my car. Thanks guy!

Ch
Review №20

They got my car in and out on time I am very pleased with fix Auto thank you for your concern because you treat me as a part of the family 😍😍😍😍😍😍

Am
Review №21

They made my car look brand new! Very friendly staff!! Always kept me updated on the progress and were there to answer any questions! Even had the car rental there and waiting! The icing on the cake is my car was washed and cleaned waiting for me! Excellent customer service 👏 thanks to everyone at Fix Auto!!!!

Ma
Review №22

Excellent quality and excellent service, fast and very reliable. Love the work.

mi
Review №23

Would highly recommend this auto body shop for anyone looking for great customer service, friendly and knowledgeable staff, and quick turnaround. They had the part I needed in within a day and I was very pleased with the workmanship. I will definitely be coming back for any other body work I need for my car.

Do
Review №24

Treated me as a valued customer. Friendly and helpful.

cr
Review №25

Left my car looking like new! Amazing customer service and very fast and efficient staff.

Na
Review №26

My car was here due to a accident they fixed my car ahead of schedule, painted and gave my car a wash.Great people fast, friendly loved their service.Thank you Fix Auto!!!

Da
Review №27

These guys and gals are the best! Super auto body work, great customer service. They go above and beyond!

wa
Review №28

Have best experience with this shop I drop my truck on Friday and was ready on Wednesday the front desk people very friendly they even help me to take the rental back !!! Great place

Je
Review №29

They were very professional & helpful. They didn’t take a long time to repair my car. Very happy with their service definitely coming back in the future

Da
Review №30

Stopped by too get a estimate, was a devoted parking stall, fast and friendly workers. The appraiser was very polite and professional. I felt like I was being taken care of and looked out for. I was very shocked the worker said excuse me for a moment as he went to street removed a metal pipe that cars continued to drive over. He then put to the side, finished estimate and photos of my vehicles damage, as he was going back inside, he stopped and picked up the metal he had set to side and took it inside with him for proper disposal. That right there has earned a customer for life. Time and compassion to clean and assist random drivers, so no one damaged there vehicle or tires. We need more compassionate businesss like this. Such a wonderful body shop. Ty for all you do

Ri
Review №31

Good Customer service. I have been climbing over my center console for months and they fixed my door fast. Im 84 and I needed help and they took good care of me. I would recommend Fix auto Lancaster to anyone. Andrew the manager was so helpful and courteous. Thank you Fix Auto!

Ro
Review №32

Its very nice and clean. The employee are very nice and respectful and kept me informed about my car and they did very good work and detail work on my car and clean it inside and outside.. Thank you guys so much

Al
Review №33

I was rear ended last week. Of course I was shaken and sore due to the accident. But I’m alive. I was referring by AAA to this business and I’m certainly glad about it. Meeting the staff at this business was absolutely an honor. I was greeted quickly and treated with respect. I took my car in for repair. When I got my car back, it looked new. I’m elated. Melissa and Andrew, thank you. You and your team made this scary experience a very easy one. Thank you to the entire staff at Fix Auto Lancaster. I appreciate you all.

Ac
Review №34

The repairs on my 2017 CRV are outstanding. They keep you abreast on the progress of repairs and completed the work ahead of schedule. I have found a home for collision repair.

Jo
Review №35

We had a rear bumper replaced and upholstery to rear seat done. Our vehicle went in last Thursday and was ready for pick up this afternoon (Monday)! They also detailed our auto beautifully inside and out which was totally unexpected!! The shop was immaculate and the personnel very professional. We will use them again.

Ja
Review №36

Repairs done in a timely mannerCar looks very nice. Even cleaned up my car inside and out. Business is family owned. That’s a plusI would use them again, thank you fix autoHappy Customer, Jackie 🤗

Pr
Review №37

They were amazing got my car done fast and for a good price. They tried everything they could to make sure I didnt overpay and picking my car up they cleaned inside and out and it looks brand new again! Thank you!

Fa
Review №38

Great service, they keep you informed all through the process.

Ti
Review №39

Melissa and Andrew were great help and help fix my bumper pretty fast. So glad I used their services. Will definitely come again. 👍🏾

Jo
Review №40

They did a phenomenal job repairing some damage to the front of my vehicle. The paint job looks amazing. Andrew was very helpful, friendly and enthusiastic about fixing my vehicle and making sure I was happy with it. Great place to go.

ty
Review №41

I had a damaged frame that was in need of repairing, so I tried out fix auto for the first time. They can consider me a repeat customer,They were able to quickly and efficiently identify the parts needed to fix the job, and had my car back in no time. Big thumbs up from this customer!

Mi
Review №42

Great customer service ! They were very friendly and took great care of my vehicle.

Pa
Review №43

There was a miscommunication between the mechanics and the lovely Melissa at the front desk as to who could work so I had to come back twice to get my car fixed. Besides that, no complaints. They did apologize, and their work was top notch. Very kind and courteous staff, beautiful and comfortable interior.

Je
Review №44

I took my Chevy Tahoe to fix auto collision they did a fabulous job. Andrew and Melisa are very helpful.They took care of everything very friendly and professional. I can’t even notice if it was crashed anymore the paint is a match and the damage is gone. If anyone needs their car fix because of an auto accident I highly recommend fix auto collision. Fix auto collision in Lancaster are professional.

Ju
Review №45

The staff was amazing, they were extremely helpful, knowledgeable, understanding, and they truly did an amazing job on my car. When I first went in for an estimate they gave me a sense of peace and calm because I was honestly totally in distraught about my vehicle, but they gave me reassurance and now I understand why. They were truly a blessing and a God send. Thank-you.

Kr
Review №46

Excellent & friendly customer service!! I was very happy with the repair work they did to my rear bumper on my Honda Civic.

Ma
Review №47

I appreciate Andrew and his team so much! Quick and easy with fixing my bumper got me right back on the road 👍🏽

Me
Review №48

Everyone that works here is so friendly and is really helpful (:

Gi
Review №49

Very friendly, my car was done quickly, before I thought it would be done. Perfect work. Looks brand new. Iam so pleased would recommend them indeed

He
Review №50

This place was wonderful. The customer service was friendly and courteous. The work performed was great. Thank you guys so much!!

Sh
Review №51

I was referred to Fix Auto by Triple A and I couldnt be happier. Their customer service, professionalism and quality of work were top notch. I would recommend them to anyone looking to have their car repaired!

Gr
Review №52

Friendly,courteous customer service. Excellent work. Made my vehicle look better than when I first bought it new!!

Sh
Review №53

Andrew was amazing. They popped out a dent on our honda for free, and did it in 5 minutes. They were all so friendly and inviting, the office even smelled good inside. We’ll definitely be back :) Thanks again Andrew.

el
Review №54

Thank you Andrew for replacing my Cadillac door I really love it! And the staff is super nice as well thank you thank you thank you!!! I love my car again! You guys are the best!

Er
Review №55

Went in to have the codes checked since my check engine light came on. The code came back emissions and they ordered me a new gas cap. They had the part delivered and installed within 25min. Melissa, Andrew and Edgar are by far the best!

Ca
Review №56

Got rear ended & fix auto collision is what my insurance company deals with. Great fast reliable service & extremely friendly. My car was repaired by Andrew to where I couldn’t even tell my car had been hit he even went the extra mile & waxed my car & sanded the gunk off my headlights. I highly recommend this place, Thank you Andrew for taking care of me & getting me back on the road.

La
Review №57

Based on the reviews I was able to choose the right body shop for my car. The staff there is absolutely amazing! Through text I was updated about my vehicle and when it was ready for pick up. They’re the best in the AV. You won’t be disappointed! Thank you Fix Auto for getting my vehicle back to looking brand new! Andrew you’re the BEST at what you do!!!

Zo
Review №58

Was in my first accident. Car was taken to fix auto to be repaired. This is the only place I recommend. Not only were they courteous, attentive, they got my car done 2 days early. At the shop everyone was kind andAnd explained everything that was done to the car in full detail.

dj
Review №59

Someone vandalized and stole gas from our truck but this business repaired it quickly and had the best customer service! Would definitely recommend going to them over anyone else here!

Da
Review №60

The staff is very friendly, they finished my car almost a week early, and it looks is if there was never damaged! defiantly going back for anymore repairs!

Am
Review №61

This was a great first time, very frustrated to get in a crash but all was well with auto fix!!! They put me at ease, communicated great and was on turbo mode with quality finish. So so happy. Recommend 1,000!!!!

Er
Review №62

I had my car towed to Fix Auto due to overheating. To say I was worried about what the issue was is an understatement. From the moment I spoke to Melissa about my concerns I felt a sense of relief. I knew my car was in the right hands. Every employee that I encountered at Fix Auto was beyond friendly and professional. From Melissa who made arrangements with me as far as towing my vehicle there, to Andrew who looked over my car and gave me an estimate and the mechanics as well who I had the pleasure of meeting when I picked up my car. I couldn’t be happier with how smooth things turned out. They kept me informed about everything the entire time. I was never left worrying about what was going on with my car as they communicated everything, every step of the way. Don’t get me started on how fast they were able to get things done! I thought I would be out of a car for a few days but they had this single momma and her little one back in our car the same day! There is no other company I would trust my family car with! The employees at Fix Auto are truly amazing and I couldn’t be more grateful for them!

Je
Review №63

I like how they give you updates through out the whole experience, they fixed my car faster than expected by a whole 5 days they even washed and vacuumed out the vehicle. The last thing was they were awesome and dropped off my car how convenient definitely 5 stars would love to do business with them again

Ar
Review №64

Awesome service, took good care of my truck made it look brand new. I would definitely recommend Fix Auto

Jo
Review №65

The photo in the map is not the correct address. Is the actual house in the front

De
Review №66

I am very HAPPY with the results of my truck. It was ready when promised, looks terrific. And even the inside was cleaned

De
Review №67

Melissa and Andrew were very welcoming friendly staff. From the moment I walked in to the updates by text about status of my repair the are on top of things if I ever need repairs again I would not think twice about going to Fix auto. Thanks guys for making this situation a simple hassle free experience Happy New year Deborah Fobear

ze
Review №68

Thanks to Andrew my car looks NEW! They even washed my car and it looks cleaner than ever. Got it sooner than expected. Will definitely recommend Fix Auto in Lancaster and will bring all my cars there. Thank you Andrew and Melissa.

La
Review №69

I have had 3 vehicles repaired there and each time I have been totally satisfied.Their workmanship and professionalism is above reproach!The manager Andrew Tope is very likeable and goes above and beyond to make sure his customers are happy and his customer service is impeccable!Thanks for another GREAT job!

Ja
Review №70

The shop and the atmosphere is very welcoming! Customer service was beyond amazing and I have to say that was the least stressful experience Ive ever had getting my truck repaired! 👌🙏👍

In
Review №71

Amazing customer service ! My experience was very fast and professional. Will definitely be coming back.

Ja
Review №72

So pleased with the results. My baby ( Nissan Maxima) looks brand new. Thanks to the amazing job they did. Even going the extra mile to clean the headlights! 😌 Excellent customer service. 😊

Na
Review №73

Amazing all around. Exceptional communication and customer service. Repairs in my car look great. If ever I need additional repairs, they’re my number one choice for a shop. Thank you!

Lu
Review №74

My bestfriend curtis recommended me to Andrew he’s a well known friend of his i had a little accident hit the curb and scratched my bumper I wanted to get this fixed ASAP! Best customer service Melissa Andrew everyone super sweet my car looks amazing I couldn’t be more happy with it

Tr
Review №75

Great experience getting my vehicle repaired here. Very accommodating and friendly staff. They updated me almost daily with the repair status of my vehicle and it was even done a day earlier than they had forecasted. My car looks great after being repaired. Would highly recommend.

Sa
Review №76

This is the second time I’ve used this shop this year. I would highly recommend them. They keep you updated on all the progress through text messaging and they always do a little extra above and beyond for you. You definitely want to give this shop your business.

We
Review №77

My Tundra was t-boned on Christmas eve and I thought it was totaled. Geico sent my baby to Fix It Auto in Lancaster, CA and Andrew brought her back to life. She is beautiful and I am so grateful to this company. They are professional, courteous, and excellent communicators. I couldnt be happier

Ma
Review №78

They are good on what they do.l really like the way my car looks.. thanks.my wife loved it.the manager from this location was really helpful in everything and Melisa was really good in keeping me updated with the repair of my car.thank you..

Ja
Review №79

Andrew and Melissa were professional and helpful. The work completed on my vehicle was done on time and my car is better than ever!

Ac
Review №80

Outstanding workmanship and professionals.

Ch
Review №81

It was wonderful first time in an accident and fix it south walked me through step by step kept me informed throughout the whole process. Very professional will always refer them to all the people I know

an
Review №82

Friendly fast knowledgeable punctual service with a smile they got my part fast installed it quickly made sure that I was comfortable while I waited and they stalled would highly recommend this place for a repair

Bo
Review №83

I was very happy with Fix Auto. There was a Bizarre scene going on and he went straight for his job. It was havoc and he did very well in the circumstancesI would recommend them again any day.

ca
Review №84

Very good workers very nice

Do
Review №85

Fixed auto is a gr ees at place to take your vehicle for fixing. They have great customer service, work ethics, they work fast and their work is fantastic. I will recommend everyone I know to fixed auto. Thanks for the great experience.

No
Review №86

Andrew and the staff are very friendly and professional. Andrew took the time to explain every detail of my car.

An
Review №87

Car fixed after an accident....did a great job. Andrew was very helpful as well as the rest of the staff.

Di
Review №88

The receptionist is very hospitable, polite, and friendly. Andrew is a life saver! Service is great, the best in AV! . I finally found an auto repair shop I like!!❤️❤️

Br
Review №89

They do solid work. Got my car back to me fast and it looked great.

Jo
Review №90

Excellent service. They take care of the job, big or small. Previously, the AMG bumper/skirt on my MBZ S 63 AMG would regularly come off and other shops repeatedly put it back unsuccessfully. Fix Auto was able to reattach it permanently. Kudos to Andrew, Melissa, and their staff. Honest and diligent! I’m a repeat customer and I highly recommend them.

Es
Review №91

I notice the fix auto Lancaster did it an excellent body repairs thanks a lot Andrews job also his honesty and responsibility for the ability to explain everything god blessing you and all the body shop personal

Pe
Review №92

Very friendly and knowledgeable staff. My truck was repaired correctly and quickly.

Da
Review №93

Great timely service with a smile 😊

Mi
Review №94

I had brought my vehicle for a vandalism claim with my insurance. They were able to get the paint off without having to repaint it and having to pay my deductible. I would so go here again.

Ch
Review №95

The people here were super great I would Highly recommended this body shop to everyone .again thank you are car looks like brand new Mr. Codding

Pa
Review №96

5+. They are honest, professional, friendly and kind. Once I took my car in, they handled everything with the insurance company and car rental. Even Jade, the pup, is friendly. Refreshing doing business with a company that cares about their customers.

Yv
Review №97

Friendly staff. Andrew and George were wonderful to work with, very professional. They repaired the door on my car and it looks amazing. High quality work 👍

Jo
Review №98

Our dogs chased a squirrel under our Chevy Volt and the result was considerable damage to the underside of the car. Parts were both replaced and repaired.

Al
Review №99

Great service. Finished the work on my vehicle in only a few days and updated me every step of the way.

Jo
Review №100

Great experience. Awesome employees and service.

Information
31 Photos
100 Comments
Rating
  • Address:420 W Ave I, Lancaster, CA 93534, United States
  • Site:https://fixautousa.com/lancaster/
  • Phone:+1 661-429-3639
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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