Been having a problem with my vehicle for a while. I took it to two different places and had work done. The same problem and check engine light persisted. I took it to Antelope Valley Auto Care. when I first walked in the place, I found it was very clean and spacious. The staff greeted me when I entered. They were very friendly. The vibe in the place was very relaxed. I felt safe leaving my vehicle with them. I explained the problems I have been having with the vehicle and all of the things I already had repaired. They conducted a diagnostic on the vehicle. The mechanic was able to diagnosed the problem the same day it was taken in. I was told they needed to order the part. The mechanic stated he wasnt sure which part it was exactly since fords make different accessories for each model and year. He planned on ordering the part later in the evening once he verified it was the correct one. I left the car with them over night. I receive a call around 4 pm the next day from the mechanic who stated that the car was fixed and ready for pick up. I was quoted an approximate price over the phone the day before. When I arrived to pick up the vehicle, the man behind the counter took the time to explain to me exactly what they did to the vehicle. Upon request, he also took the time to educate me on how the engine works with regards to the problem at hand. I cant remember his name I wish I could. However, It was greatly appreciated. I am definitely going to be utilizing their services in the future. I highly recommend this company. In fact, I have already recommended their services to someone else.
Very professional. Was able to fit me in quickly for my driver side window. very helpful and did an amazing job will definitely be bring my vehicle here again for more work! Thank you!
Av Auto Care is ran by excellent folks.Great crew, very respectful. Fast, intelligent, fair and most importantly HONEST!
I called for a quote and they gave me some great advice and directed me to other shops that would better help me with my issues. I really appreciate that kind of honesty and integrity and will definitely keep them in mind for any future repairs I may need.
Excellent customer service. Highly recommended
Honest shop. I go no where else!
Absolutely the best customer service I have ever experienced, Andrew and the team go the extra mile to ensure customer satisfaction, well done guys!
Took my 2012 Jeep Wrangler here because I was in a pinch after Christmas with a death wobble and couldnt make it to the only dude whos ever touched my Jeep . They came highly recommended by someone in my Jeep club. I was nervous to try out a new place, but boy what a surprise!I couldnt be happier, their shop is immaculate, their staff is friendly and man are they quick! They got my Wrangler back on the road and even let me bring in my own performance parts (upgrading from oem).Shes back in there again for a coolant leak and once again the experience was totally painless. They keep you informed, they are extremely fair in their pricing and just all around cool guys. I am so glad I found this shop. If you want quality work at a fair price, look no further!
My car was making a grinding noise after going through some road construction. They had me come in the very next day, took the time to show me the problem. I appreciate that they provided options and didnt try to guilt me into picking the more expensive repair, but made sure I understood the repercussions of going cheaper. They finished my car in one day and were easy to work with. I will definitely come again.
The best and most trustworthy in town! I highly recommend them.
Super friendly and honest, plus they do great work.
There is not a better repair shop in America as far as I am concerned. The entire crew are amazing and skilled at electrical and mechanical issues. I bring my personal vehicles here in addition to the fleet vehicles from my place of employment. Dan and the crew are the best. I cannot say enough good about AV Auto Care.
As a female, I highly recommend this auto repair shop. They are honest about what needs to be done. Their prices are within the standard. As a family we have been taking our vehicles to Mr. Shelton, who works there, for almost 20 years. Please stop by for an evaluation of what your car needs.
Ive been dealing with Dan and Tom for many years. Possibly over 30 years when I first met Dan who ran the mechanic shop at Rays Chevron in Palmdale. Dan has always been fair and honest with me and I trust him totally with the care and repair of our vehicles. I now live in Oregon but if I have issues with a vehicle that can wait, I do so until we come back to the Antelope Valley to visit family and have Dan and Tom repair and care for our vehicles at that time. I would not hesitate to recommend them to anyone.
OMG!!!! I was treated with so much care! It only took a few minutes to change out my battery and I was on my way out the door! I will be back!
Family-friendly place. They help you with your car trouble and they give you a thorough explanation about the car troubles youre having once they diagnose the issue. For me, the owner even showed me what part of my car was having the trouble and why that part needed replacing. I wholeheartedly Trust the owners and wouldnt go to another shop out here in the AV.
Very kind inconsiderate customer service, excellent work, and I highly recommend
These guys wers awesome! Very honest and respectable place with great prices.
I brought my vehicle in for diagnostic and repairs. Was told i needed my rear sway bar bushing replaced (quoted 125$) as well as a brake caliper (quoted 250$). I agreed and was told it would take a week or 2 to recieve the bushing after ordered (June 3rd). I called back once a week to see if it ever arrived only to either not have my call answered or told its on their to do list after calling weekly i finally ordered the bushing off amazon for 20$ on July 19. Yes over a month and still no part, they never called me with an update a single time. The bushing came in today and i replaced it in 15 minutes. Terrible customer service, terrible communication. I chose AV Autocare because they had a perfect customer rating on google maps...unfortunately i recieved no service whats so ever. Please dont be fooled by their ratings.
They are friendly and thorough. I would reccomend.
Professional, know what theyre doing, and I will beback for further services, ETC. !! Bill Beatty
Excellent service. See Athena.
Prompt service, honest pricing. I cant imagine taking my car anywhere else.
Honest, courteous and professional staff. Reliable service everytime.
Good Auto Mall to purchase a new car or used a lot of dealerships
They always take great care of us
I totally trust these guys with my cars!! Wouldnt go anywhere else....
Best in the valley!
Amazing service!!!