They where great. They make the kids feel comfortable. From the receptionist that checked us in, to the doctor, down to the technician that helped us with the glasses. They were all awesome.
They do NOT know how to properly bill insurance. I received a bill from them for a contact lens fitting, something my insurance covers. I called them to try and figure out why I still had a balance. They stated that the insurance did not cover the contact lens fitting. I called my insurance company and was informed that Yealy Eye Care never submitted any charges for a contact lens fitting. I called Yealy Eye Care back and told them this. Their response was that they did submit the charges. I asked them to mail me what they submitted to the insurance company. I received the same invoice as before and a notice that I was liable for charges not covered by my insurance. I went back and forth between my insurer and Yealy Eye Care several times trying to resolve the billing issue. Eventually my insurance had to contact Yealy Eye Care and show them how to properly submit charges so they could be paid. My insurer was then able to pay for the contact lens fitting.I should not have had to invest hours of my time to get Yealy Eye Care to properly bill my insurance. Ive never had to do this in the 13 years Ive been using this insurance, and I will never do business with Yealy Eye Care again. I recommend everyone else save themselves the aggravation of doing business with them also.
My experience with Yealy was great ! The staff are very nice and Glenda is very helpful .. I love the selection of glasses and rose helped me out with picking out glasses that look best on me.. they are great with my daughter that’s 5 and helped distract my daughter while I picked out my glasses.. the staff are very professional and I recommend Yealy to my friends and family for their great customer service and great selection in their glasses.
THANK YOU GIRLS for all your help and kindness. You guys are the best 🥰
All the girls in there are amazing with kids and just the sweetest!! Worth the wait for a great exam!!
First time at the Yearly Eye Care in Lancaster, Pa. Dr .Frank extremely thorough. Explained all issues. Very professional and courteous. I would highly recommend them. Staff very respectful and helpful.
Excellent service. Super quick. Everyone is kind. I saw Dr Yealy and he was super nice, charismatic, and helpful!
I had a great time today. I was so scared that I wouldn’t be able to put my contacts in but Ms Rosa was so nice, patient, and determined to help me and yess I got them in. Great place nice people, clean. The front desk person is super nice and welcoming too!
I am so thrilled over Yealy Eye Care. I have had dry eye for over 8 years and had no idea that there was treatment. I had been steered nowhere by the eye doctors that did my eye exams for glasses and contacts. They would tell me to get over the counter eye drops and ointments and they did not work. I called my insurance and asked to see an Ophthalmologist and Yealy and one other office was given to me to make an appointment with. I called and it took me 3 months out to get an appointment, the other office kept calling me for appts that had been cancelled, but for some reason I decided to wait for Yealy Eye Care of Lancaster and I am so glad I waited for them. I saw Dr Moyer and she was upset that I had contended with dry eye so long and she immediately told me about plugs for my tear ducks and it has helped me so so much! I just saw Dr. Yealy to add a plug to my one eye and I am just so impressed with this office and the whole staff! They are up to cutting edge health for the eyes and so nice and professional! I am so thrilled to have found them! They are wonderful and I highly recommend them for the health of your eyes. Also very clean office!!!! Thank you Dr Yealy and Dr Moyer you guys are a blessing to me!!!!
First time there very quick and very friendly will be returning
What a great experience. I lost a lens from my 3 year old glasses. They got me in for an appointment with Dr. Brun and new glasses with Adam. Thank you again!
Great staff! Friendly and efficient. Dr. Glinski is knowledgeable and patient. They have the best reviews for a reason. I won’t go anywhere else.
The staff moved very quickly and did not waste time. Efficiency and knowledge are evident throughout the experience. Everyone makes sure that you are comfortable and understand everything that is being done.
Friendly and helpful staff. Downtown Lancaster location. Told up front how much my eye exam would cost, what was or was not covered by my insurance and given the opportunity to choose less expensive procedures. The cost was reasonable.
I love the way they treated me at this office. I enjoyed the visit
Doctor was very professional and respectful and responded patiently with all my questions and concerns.
Today I met Rosa, she called me back and I corrected her about my name pronunciation. After doing so she said “oh it’s all the same” and then kept going on about how my name doesn’t matter and said it a bunch of different ways. She probably thought I was like 18 because she certainly was treating me that way. From one brown person to another, I’m glad you don’t have a difficult name to pronounce, Miss Rosa. And today shows you probably don’t even speak Spanish for that matter, but whatever that’s not my loss. Your name is your identity and it is not to be laughed at, always take the time to ask someone to say it properly. And if they can’t say it correctly then they aren’t deserving of your respect. Rosa must have been having a bad day, and that I pity.
I was very happy with my Yealy Eye Care experience. I completed an online appointment request form, received a return call the next day to schedule, and they had an appointment available the next business day. My appointment was this morning and it was very efficient and everyone in the Queen Street office was VERY friendly and welcoming. Im glad I found them and will return next time I need an exam.
Everybody is very nice, they explain things so you can understand it. Will go back and recommend to others.
Fast. Friendly. A decent selection of frames even if its a little small. theyll help you out with everything and theyre sooper affordable!
An amazing experience ! All is done to make you feel comfortable and to make sure you understand everything that is being done. Efficiency, kindness, just a great place !
They was very nice and helpful. It was clean, friendly and didnt take that long for my appointment.
My family had a great experience with our annual eye exams! Everyone was welcoming, kind, and helpful. We all felt comfortable and cared for. Highly recommend!
Super friendly staff, and they work every Quick and efficient!
Every single staff person was very polite! The lady who helped me picked my frames was so helpful! Highly recommended!
Friendly service, knowledgeable staff, and updated technology with good selection of glasses.
Staff are always professional and friendly. Quick service. Love Yealy Eye Care
Quick service, friendly staff, great eye doctor experience
Everyone who helped me was very friendly and also professional. Dr. Moyer was wonderful. I felt well taken care of.
Yealy Eye Care was punctual with my appointment and everyone was very friendly! My eye exam was thorough. I would highly recommend!
This office has been amazing since I brought my daughter in with loosing vision on her left eye. If it wasn’t for them calling the emergency room to admit her she would of went blind. They are very attentive to your needs, they listen to your concerns and they execute issues right away. Love them dearly and I thank them for continuing giving us excellent customer service. I highly recommend coming to this office.
First time that I came to take care of my sons eye, I’m very satisfied of the service given. And will recommend to my family and friends and co-worker. Place is very clean friendly staff wonder and great service. Will make this eye clinic my number one pic. I recommended it to everyone!!!
Yearly Eye Care is an excellent choice for your eye wear and your eye care! Very courteous and efficient office staff and needless to say great eye care. Thanks for the grest service!
This team knows what its doing and will take great care of you. My daughter was seen for a second annual visit and I had my first visit as a new patient. The team is accommodating, patient, and helped me pick out a pair of stylish and very comfortable frames.
I had my annual exam, drops & all today! What a relaxing &thorough experience! From the checking in to all aspects of exam right down to ordering frames it was a 5 star experience. Would definitely refer a friend!Thank you ladies
Dentist lady Moyer is great on her talent, I will continue to use my dry eyes prescription, thank you
The best place to bring kids, went to another place and had 3 appointment before they told me they could help with 4 year old granddaughters glasses. Came here and first appointment and she got her glasses and got everything taken care of!!!! Thank you guys!!
AWESOME and Amazing. Very, very professional and showed extremely professional care . I truly appreciate your careThank you all 😍🥰❤️
You have a wonderful staff everyone is so nice and professional. I recommend this place to all and sundry.
This was my first time with Yealy, and I am very happy! Everyone was lovely to work with, very informative, and friendly.
Great first visit. Soooo much easier to book an appointment with Yealy than with America’s Best and the staff is way friendlier. Will return. :)
This place is amazing! There was a mix up on my daughters appointment, but they saw her anyways. Staff was very pleasant definitely will recommend anyone to come here.
Had a very good experience with them the staff was very helpful an accommodating
You all where great help and very nice and caring
Pleasantly attended by staff ...very efficient ...great selection of eyewear ..2 thumbs up ..keep up the good work
They were very nice and friendly with no attitude always smiling
Had a wonderful first exam today! Dr. Moyer was awesome. Highly recommend Yealy!
Jasmine was the best! So helpful and has great taste! This was very seamless and an easy experience! They have a great selection of glasses! I will definitely be back!
Everyone was very pleasant.Dr. Moyer is the bomb!
I have taken my son here one time before COVID. My son is an amazing 6 year old that happens to be on the autism spectrum. I was very nervous going to our appointment today as I knew how hard regular eye appointments are for my son. The staff was amazing today! They allowed a second person to come with us to help with my son and were okay with him not wearing a mask. Everything from taking his temperature upon entry, to registering him, the actual appointment and picking his glasses went as smooth as possible. My son does not like being touched with instruments or sitting still and the entire staff worked so well with us. Everyone was understanding! Thank you again to the amazing staff here!
Had the worst experience at this place. Dr told me there was nothing he could do about my vision and i should of done something about this when I was younger. Growing up with colabomas in bolth eyes I have had regular eye check ups all my life and never heard this before. So thinking theres nothing I could do, I was worried. Vision was getting worse and thinking theres nothing that can be done was stressful. So i go to Walmart for eye check and find out I have a cataract that can be fixed with simple surgery.
My appt was very good. The girls in the optical were very helpful. Will highly recommend this practice for all your eye care needs
Such a great experience! I was in and out and Dr. Moyer was great. Very friendly and made sure I left with the right brand of contacts for me! Highly recommend!
Awesome friendly staff. Easy in and out.
The staff was very friendly and professional. That really made me feel comfortable.
Very professional. Dr. Yealy spends time with you and explains what he is doing. Staff is well trained, and customer service is great. Highly recommended!
Everyone Here is always so nice and very professional. Anytime I have had any issue they were prompt in resolving it and I have always left satisfied!
Great professionals and friendly folks! They were super helpful in helping me pick out the perfect frames!
The service always is excellent. The Physicians really care about the patients, and are very thoughtful. My family and I are seeing them for a couple of years. I recommend them, just make an appointment!
I had a great experience. The girls in optical were very helpful. They went over my benefits and helped me pick out glasses.
I felt welcome and well cared. The doctor were great and also the employes helped me out with translating and finding glasses. Thank you
Very friendly environment Professionals and caring I will highly recommend it to friends and family
My first visit to YEC and it was good as could be! Friendly and welcoming. Fast service. Thank you!
Súper xcitingvery good personal and good doctors
I was very pleased with the service you provided my glasses fit again it improves vision again thank you
Charly aka Beyoncé was a rockstar with my glass!
At the Queen Street location there so awesome and they treat my daughter nicely. They help her choosing her glasses and everything!!! I really like it!!!
I highly recommend this office, they are so professional, and friendly, they make you feel like you are part of the family. The doctor is so down to earth and right to the point on what she recommends for my eyes. They give you many deals on glasses
Excellent, professional eye care services. Left with all of my questions answered. Staff were very friendly and knowledgeable.
Everyone at Yealy Eye Care was very helpful! My appointment was quick and I got some beautiful glasses from them. Highly recommend!
Everyone at Yealy were so nice and pleasant to talk to. Dr. Yealy made me feel very comfortable with every procedure. The staff was just excellent.
This was my first visit to Yealy and I loved my experience. The staff is friendly, kind, and very knowledgeable. I recommend and will be coming back with my future eye exams.
Jesenia helped me pick out a beautiful pair of Glasses that looks beautiful on my face. Thank you so much I appreciate all of your help.
Phenomenal staff! Such a blessing to find this amazing office of caring individuals.
Had a great experience at Yealy Eye Care! Definitely recommend them!
Dr. Glinski was awesome! She got me a perfect prescription and I found the coolest Nike glasses from them! Recommend to anyone looking for glasses.
The Yealy staff has been amazing from scheduling to checking in to the covid safety protocol of taking temps and asking question. The ladies who helped us before the doctors are so friendly and detailed to getting all our medical history, first eye exam that I had someone ask me about the health of my eye instead of just giving me a prescription. The optician was so friendly and explained to me everything from insurance to the best glasses for My face. I highly recommend the yealy office
The doctors are extremely detail oriented! and the girls are amazing at helping our kids pick the best frames to make them confident.
I loved the team here, excellent service. Very helpful staff and the doctor was great. Very informative. Never had an exam as detailed as this one.
They are nice and friendly and have alot of glasses to choose from
It was great, the staff and Doctor are awesome, friendly,patient, kind and full of joy.
I didnt have to wait very long the staff was very nice and the doctor did very well with my testing and she also took out the time to explain to me about what she was doing and also explained what the results were. I felt very comfortable there.
Dr Moyer is so adorable she really take the time to see you, the rest of the stuff are really nice everyone help you I bring all my family here for a few years already and I will keep coming here
My daughter had an appointment there and the staffs were very nice and knew exactly what they were doing. Great place!
We had our first experience with Yealy today. Had a great visit for both of my daughters. Highly recommend.
Great services, very kind workers, and always help with what I need. Definitely recommend to everyone.
These people dont know what they doing. My test was terrible. I bought my own glasses, and when the time came to get my prescription in them they said my glasses were going to be made with a crizal lens, and it was some type of liquid. They even told me to train myself to look clearly with the prescription that was given to me. I also spoke to one Spanish Cuban owner and she said in order to get a better lens I have to pay extra money. I dont recommend them. Dont waste your time. They really dont care!
I love this place everyone here is very professional. I would highly recommend adults and children to come here.
First time seeing a doctor other than the pediatric ophthalmologist I had all of my life. Dr. Moyer made me feel so at ease and comfortable. They had a lot of protocols in place for COVID as well, which I appreciated.
They were great helping me out with my glasses.
Definitely the best eye doctor I have been too and I been wearing glasses all my life was afraid of contacts and I got the best care possible ! The staff is amazing and very nice !
Everyone is very nice and professional. However the woman that came out and told me about my contacts said they were $240 for the year and I asked her what did my insurance cover? She said my insurance doesn’t cover anything. I told go back and look! 15 mins later my contacts were free because my insurance covered them. Just disturbing how she was so confident I had to pay $240 and my insurance covered nothing. After my mini fortune I spent there. $50 per visit! I won’t be going back!!
Dr Yealy was amazing! I had to switch offices due to insurance. I have never felt so cared about and the doctors and staff were amazing! After 30 yrs of severe dry eyes, I am finally able to wear contacts!! Thank you to Dr Yealy and staff!!!
My son has been coming to yealy for a year now, before then he did see Dr.Yealy, he always had issues with his eyes, and we are finally getting a resolution with his vision. Dr. Moyer goes above and beyond to help my son and get his vision so he can see and get around like a normal kid. The staff treat my son with love, and are so professional. I can’t thank the staff and Doctors enough.
OMG! THIS PLACE WAS AWESOME! The staff was very polite and the doctor was too. Not sure of their names but very great custer service. I have a 10 year background working in customer service and I had a great experience. This was my first time getting fit for contacts and the process was smooth and easy, and the staff was helpful and Im happy! Would definitely recommend to anyone.
The visit was fast, no waiting around for hours and all the staff were friendly.
Nice and friendly staff make you feel very comfortable
Dr.Moyer and Jesenia were extremely helpful and nice to me! Dr. Moyer is very cool, laid back, and she made me feel very comfortable. Jesenia is certainly a hard worker, she knows what she is doing and she is very kind! I HIGHLY recommend come here!
Theyve always done so great with my kids and have been so helpful finding the right glasses for us.