user
Old Forge Collision Center
920 Walnut St, Lansdale, PA 19446, United States
Appearance
Old Forge Collision Center
Comments
Cr
Review №1

Took k truck there fixed panel instead of replacing fixed tailgate instead of replacing could see all the sanding marks Clearwater coming off was told a week had truck for 6 truck at another shop now getting fixed correctly

Ke
Review №2

My car wont be done until the end of the week. Emily has called me everyday to let me know the progress and how its going. I will recommend Old Forge to everyone I know!! They are Awesome!!

Jo
Review №3

The finest professionals in the business. Incredible attention to detailed workmanship and excellent customer service.

Na
Review №4

They sent me a reminder email that my vehicle was there a year ago and really all it did was remind me to write a bad review. The vehicle was there for weeks and not touched. I know because I had to keep going to get tools and parts out of it so I could work. The communication was what I thought to be the worst part of the experience because unless I called to harass them for answers, they didnt give anything. And even when I did, I rarely got anything more than a courteous blow off. But what is the worst part, by far, was the quality of work. The hood doesnt close right, they knew there was an ongoing issue with a sensor and didnt repair or even mention until I started it up and the check engine was on and then it had to go in to a real shop to get that repaired. To this day there is still a noise at 4000 rpm that didnt exist prior to the accident. For as long as it was there, and given the fact the insurance company would have paid for whatever, I dont know why this wasnt addressed.Clearly Ive been in accidents before so Im aware how at least an average experience should go. This was miserable.My biggest accident was going to this shop at the suggestion of my insurance company.

ES
Review №5

Oh my God I cant say enough good things about the professionalism and expertise of Old Forge Collision Jerry in Lansdale PA they were so quick to get the job done effectively it looked like it was never even hit my vehicle got hit in the back and the bumper needs to be replaced these guys were fast efficient and very professional I would highly recommend Jerry is the manager and very easy to deal with one of the most professional experiences Ive ever had so far with any business

To
Review №6

Our company often uses them to take care of our fleet vehicles. Always happy with their work.

P
Review №7

Ive had my car there since 7/1/19 today is 7/16/19.11:20 am phone call still not finished painting!! I can pick up 717/19 afternoon. 17 days!!! Ive never had to wait so long for any repairs prior to this! The first week took them 5 days to put the estimate in to the Insurance company! They had it on 7/3/19 didnt send it until 7/5/19. Not too impressive I might add. This was my 3rd time at this shop Ive NEVER been so disappointed in my life experience at a body shop.The only thing they have going for them is they DO MATCH THE PAINT EXACT!! KEEP IN MIND PEOPLE YOUR TIME IS OF NO IMPORTANCE TO THEM!! Again 17 days Ive waited!!Never again will find another body shop the NEXT TIME!! Yes and I told them so!!

S
Review №8

Good Service

Je
Review №9

Great service friendly staff awesome work

Ly
Review №10

Wonderful work and courteous customer service. Weve had 2 cars that have had collision work done here. I highly recommend Old Forge!

bo
Review №11

If you want the job done right at a fair price, this is the place to go.My wife ran into a deer a few years ago and tho the damage was small, we took it here and got a great job.Recently someone rear ended her new car and again we took the car to old forge body.They could not have done a better job and it was done quickly.Very professional people and a pleasure to deal with.

Ji
Review №12

If you want your car delayed over 2 weeks, your initial estimate increase by over $2,000 and like being yelled at by the General Manager, this is the place to go! All staff members I interacted with were extremely unprofessional and disrespectful. Theyre best response: maybe you shouldnt have crashed your car.

Ti
Review №13

Did a great job fixing my car

J
Review №14

More than fair, and everyone was overly kind. Thank you!!

ja
Review №15

Vehicle looks better than it has in a long time after their repairs!

Do
Review №16

Wasnt particularly happy add my Check out after running over a dead deer said my car was fine it was not.

Sa
Review №17

They did a great job making our car look like it did before the fender bender!

De
Review №18

After delaying my car for over a month and a couple terrible estimates the manager resorted to politics and stated that my car wasnt getting fixed because You know. The whole thing with North Korea. Excuse me? Kia is from South Korea

dw
Review №19

Quality and Service.

Ja
Review №20

Classic cars meet on Saturday mornings

Er
Review №21

Great quality work

pe
Review №22

Great service

Information
19 Photos
22 Comments
4.1 Rating
  • Address:920 Walnut St, Lansdale, PA 19446, United States
  • Site:http://oldforgecc.com/
  • Phone:+1 215-368-3100
Categories
  • Auto body shop
Working hours
  • Monday:9AM–12PM
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations