Jim and Matt are awesome! I needed a last minute inspection and they got me in that day and had it done in a few hours with smiles on their faces. They’ve also helps me with countless other repairs in a timely manner, and the communication is always crystal clear. I highly recommend this Monro location!
I moved up from Georgia and they have been so hospitable and kind helping me with everything from oil changes to tire repair to air filter changes! They are always available when I need them! Some of the best in the business. Jim at the front desk is also very hospitable and helped me with everything I needed.
Jim at the front desk is always extremely nice and my oil changes are super quick! Also, the best price I’ve paid so far for this service. Would highly recommend! :)
I called Forty Foot Road, Lansdale, Monroe this morning hoping to get a same day car check. I have to do a long round trip this weekend and heard a rattling sound. I spoke with Jim and he was awesome! He heard my concerns, had my car checked and I’ll be leaving tomorrow morning confident. Outstanding location and shout out to the Queen Street, York, Pa location too!! Both always Awesome!!
The gentlemen at monroe exceeded my expectations. Jim was very polite and Jacob got me in and out right away. I definitely will be using their location from now on for oil changes and tire issues. Their pricing was also super great.
My experience with Monro was the best! I’ve been to a few locations but i felt welcomed when i walked through the door. They weren’t able to service my car the day i requested but immediately called me to let me know and find a day and time suitable for me and if that’s not exceptional service I don’t know what is. Thanks guys!
Awesome shop. Always take my car here and Jim is great. They always find time to fit you in the schedule and take good care of you here. Highly recommend!
Ever since the first encounter here at Monro, I’ve always had a great experience. The guys are very honest and personable. Matt and Jim always provide great service!
Went to Monro Lansdale and had a amazing experience. Jim at the front desk is so helpful and nice. Very fair pricing and quick service. I would recommend for anyone who needs a car repair to come in.
Quick service, very reliable and at reasonable prices. And the team they have here is friendly and helpful. This is the place I go.
Needed brakes all around and an oil change. Service done in a timely matter at a good price. When Jim called and said SUV was done I told him I just noticed Monro was giving 10% off for educators & teachers. He took an additional 10% off the already agreed upon price.
Good service and friendly staff. I took my car to have my brakes inspected and replaced. Gave me an honest inspection. Rear brakes needed to be replaced, but front brakes would have been okay for a few more months. Gave me the options without any pressure or sales tactics. I chose to get them both taken care of for safety and convenience. Jim was very friendly and helpful. Happy with their service and brake replacements. Would take my car here in the future.Tip: If you want to drop off your car but dont want to stay in their waiting room (a few chairs but small), you can walk 0.7 miles down Valley Forge Road and turn onto 63/Main Street. There is a Starbucks there (right next to the Walgreens) and other restaurant options as you continue walking down Main Street.
I went to Monro Muffler/Brake for an Oil Change & the gentleman there was absolutely the best. Matt, Jim & Jake was the greatest, knew their stuff & made my day pleasant, Thanks Guys. Best prices, Best Customer Services & Best Overall Satisfaction in Montgomery County.
Excellent service. Thank you so much Matt and team for helping me out! Impeccable service and fixed my car to good as new.
Great place. Caring people, Jim and Matt are the best! Fast service and honest!
The best of the best. Fast with great pricing. Friendly and all around great group of guys. Thanks Jim, Matt and Jake the great experience in the Automotive service!!
Friendly guys awesome great work and reliable came in for an oil change and was in and out fast definitely would come back here
They got the job done without the classic ripoff you would get. Their prices seem fair. Would definitely recommend getting your inspection done here. I will update if abything with my experience changes.
Thank you to monro auto service for the repair of my car good service very thorough with they workAnd Jim was awesome and helped me out a lot thank you
I wont trust my cars to anyone else...Jim and Matt are simply the best out there, just awesome service and no BS. Thanks again!
Jim is a great guy. Great customer service!!
Amazing customer service skills and just great people in general. Thank you Jim for saving my tire and money! I’m eternally grateful for your time and compassion
Been coming to this place a few times for my oil changes, my brakes & rotors. Each time the service is top notch!! Jim is the manager here and runs a pleasant and good quality store! Highly recommend..
Wonderful place to do business. extremely trustworthy staff that always make you their top priority . i feel theyve treated myself and my family with the most care and respect. 100 stars if i could!
Love Lansdale Munro! They always get all of my car maintenance done in a timely and efficient manner!
I went in on a holiday(memorial day) thinking I needed brakes, turns out I actually needed rotors. Not a problem, they replaced my rotors and sent me on my way. Thank you monro.
Jim is a very good store manager he is very professional and always honest and upfront. When I bring my car here at Monroe in Lansdale I always feel at ease and relaxed because I know that the guys here at Monroe in Lansdale Pennsylvania are taking care of my car. I wouldn’t go anywhere else these guys and friendly and they provide efficient and excellent service. I been going to this shop for over ten years to get different services done. There prices are fare and affordable. Sandra Williams of North Wales, Pa .
Excellent service and HONEST. Got 2nd opinion. Did brake/rotor/strut check. Didn’t need any just yet. I was told otherwise at Mavis and Pep boys.
The staff is great, everyone who works there really takes their time on your car and handles it with great care. Theyre honest too, which is super important- especially when it comes to your car and the things it needs done. Will be coming here for all my car needs!
Best customer service ive experienced in a long time . One of the mechanics was out with the flu when i was supposed to get my oil changed the owner apologized.. He made me feel like customers matter still !They are trustworthy and patient with explaining things . I will only come here for car work . Finally a reliable mechanic and not ripping people off.
If you need quick, reliable car maintenance, visit Jim at Monro Muffler, Brake, and Service. Jim and his team go out of their way to make sure your vehicle is safe, and maintained 100%. The team is personable with each individual that walks through the door making the experience that much more enjoyable. The hours of operation are convenient and it’s very easy to find, located at the corner of RT 363 and Allentown Road! Need a Christmas or Birthday gift for your loved one, talk to Jim! Tires, brakes, oil change, tire rotation, etc........ if you need it done they will do it or point you in the direction of someone who can!
Very kind, very helpful, friendly environment will be back for other services.
Always a fantastic place to go when my car needs a pick me up. Quick and reliable service. Been coming to Monro for years and you should too! Came in for a oil change and tire replacement: they were able to get me in and out same day within a few hours or less. Thank you!
I always have a great experience at this Monro location!
I brought my car here to get the breaks changed and the oil change since I had a trip to take, the stuff was kind and helpful and worked on my car at a fast pace. I give this shop a 5/5 for their great work and hospitality 👌🏼
I love this establishment, great business, great customer service, great people!
Awesome place to get your car done. Great service and I have never been disappointed. These guys are great. Would highly recommend them to anyone.
Been coming here for years!Great guys, honest and friendly.As a female that doesnt know that much about cars, they give me sound advice and always take the time to explain what the issues are. Since 1998! Would go nowhere else. Thanka to Jim, Matt and all at Monro in Lansdale
This location always gives the best customer service! I am well pleased every time I get my car serviced here!
Always a great experience. No hassle and no wait! The Best Monroe around!
Being a woman I always HATE taking my car in to get it serviced. That all changed when I went to Monro. I trust Jim wholeheartedly. He explains options in detail and I am confident that I am not getting “taken”. I will go back to Monro for all my service needs!!!
This business is extremely professional, the service is amazing and the workers are so helpful. Jeff is the sweetest person and so cheerful.
Highly recommend Monro Lansdale for any car services you may need! Very professional and they were quick to get my car repaired and back to me. Thank you Jim!
My sister and I got a flat tire. We called Monro and were able to bring the car right over. Exceptional service, friendly and clean environment. Thank you
Absolutely great service, very professional, and go above and beyond to help with what I needed! Really impressed with this monro and will be coming here from now on! Thanks Jim and Matt and the Monro team!
Hey if you are looking for a smooth Process you have to see Jim from Monro and his team they get the job done. My car was in and out and the service was great o couldn’t ask for a better and honest place to take my vehicles. Moon Clinkscales.
Have been going to Monro for a few years and there service has always been above and beyond. If your in the Lansdale area and are having car problems they will take great care of you.
My wife and I have been coming here for the last 3 years. It’s hard to find honest mechanics nowadays, and they are just that. These guys are the best. They make us feel like family. We will continue to be a customer here for years to come. Thank you!
Everything was super quick and the guys working there were all so nice. I am definitely going again!
Great place to come, Jim is very hospitable and honest with what is being done. They do everything they can to get you out as soon as possible while treating every customer fair. They are one of the few shops in the area that are highly rated amongst the community, I would highly recommend giving this place a chance. The staff works collectively to ensure every client is satisfied, they stand behind each job with great confidence. You cannot go wrong coming to Monre Tire and Auto!!
Jim and Matt are both great to interact with and are very helpful. They do a great job of getting you in and out of there. Jim and Matt were very helpful explaining what needed to be fixed and why. These guys are rockstars and I will be going back for all of my car needs!
Always pleased with their services. Very friendly staff and highly recommended.
Monro is my favorite place to get my car done, always finish the job and make sure it is professional. Jim is always there to help and answer any questions. I would recommend them to anyone.
Awesome experience every time with exceptional customer service! Matt is always very friendly and helpful with options for all services. Having a nice conversation while waiting for your vehicle is a plus! Getting my oil changed, I am always in and out within 30 minutes. The prices are awesome as well. I highly recommend this location to everyone!
I came in to Monroe after 5:00 pm with a flat tire and although the assistant manager, Matt, said his technician left for the night, he made took no time to get my car up on the lift and inspect my tire. Within 1/2 hour he repaired the tire (which had a nail in it) and had me on my way! That is what I call quality service! If the service I received today is indicative of how Monroe does business, I will gladly come back!**The previous review I gave was mistakenly posted as 1 star! This was a 5 STAR rating-the service was exceptional and I completely recommend this business to others! My apologies!
Fast service and great prices, they even got me in early before my appointment... definitely will be coming back
After getting a 3rd nail in my tire (in 4 months) the guys here quickly and meticulously repaired my tire so that I could get on with my day. While in the service center, I was treated with respect and kindness, and they didnt give me the run-around on prices. I am so thankful for how easy and pleasant my experience was. Ill definitely be back ... Because nails seem to pop up everywhere!
This was my first time using Monro for oil change and tire rotation. The staff were very friendly and knowledgeable. The service was done very quickly without any problems. I will definitely be back for my next service. Thank you!
I got a flat tire while in town for business. I had my car towed over to Monro shortly before closing time and explained that I was hoping to leave the next day before some winter weather arrived. Matt was exceptional in speed and service and had the car ready by 10 am the next morning to get me on my way. He also had a variety of pricing options for me and was not pushy in any manner. I highly recommend them.
Friendly atmosphere, great customer service, quality job for an affordable price. my go-to for vehicle maintenance and repairs.
I had an oil change appointment at 5pm which was great! I was greeted by the manager, Matt, like an old, regular customer coming in for their usual oil change. It was nice. I also appreciated the fact that we went with the same oil change as before and there was no mention of upgrading to full synthetic. I ended up being early, around 4:30pm, so no other customers were there.Matt and I talked pretty much the entire time I was there which was also nice. I was there maybe 20 minutes and was only suggested to think about getting new tires in the near future. They didnt bombard me with pages of recommendations for services which is another reason I went back to Monro.I will be going back to Monro in Lansdale for my next oil change. Thanks to Matt and the mechanic who did my oil change :)
Great service. Fast turn around time. Great staff. 😁
Great prices and nice people! Ill be back.
The man who serviced my car was awesome! My battery just died late in the day, and he took care of me almost a half hour before closing. He was so nice and conversational as well. What a blessing!
Jim will take care of you. He always looks out for the customers first and the prices are fair! 10/10 will come back and recommend! If you need anything car related, your first choice should be Monro Auto Service (Lansdale)
I am completely satisfied with Monroe!! The service and communication that I received from Matt was impeccable! He let me know every step of the way what the problem was, the amount of time to fix and the estimated cost. He did everything he could to save me some money and to fix the problem completely!I’d refer everyone I know here and will definitely use them again for any problem that arises.Thank You Monroe and Matt for your outstanding customer service!!
My first time at this location and it definitely wont be my last! Great customer service and honest workers. Went in and waited for my oil change... was out in 30 minutes. Overall a quick and positive experience! Thank you guys!!
The staff here is super helpful and knowledgeable. Been here multiple times now and they have made sure to do a thorough complete job, answering any questions and being intentional about the work they perform. Great prices as well.
Jim and staff are great! Quick and good work!
New management took over about a year ago (Jim) and the place has been successful ever since. About 2 months go, a new manager Sean has taken over from Jim and I feel the same amount of confidence with him! Great staff, knowledgeable, and always willing to be flexible with schedules! They’re definitely true to pricing and always offer a great deal. Definitely recommend this shop to everyone looking!
The always do a great job with my car. I love that they do a mini diagnosis as well whenever I come in for service. Great comfortable place and great customer service
The owner is a great guy and they very fast !
I came here based on the reviews I read and what people said about Monro, and it held true the entire time I was there. My appointment was at 11 a.m and they were able to bring the car right back. The oil change took roughly a half an hour, I talked with Jim almost the whole time and the price was not bad at all either. I will be bring my car back for sure.
We’ve been coming here for a few years now and couldn’t be happier. The guys are helpful, honest (even when it means you give them less money), and do good quality work. I’m writing this review now because we’re moving cross-country in a couple of weeks and it just dawned on me that we’re going to need to find a new mechanic... so sad! Keep up the amazing work, guys!!
After an extremely disappointing experience at Monroe Souderton, I called this location to see if anyone could look at a tire that was leaking air. Not only was the phone answered in a courteous manner, Matt apologized for my experience at the other location, told me to come right over, they looked at my car immediately, found a nail in the tire, repaired it and sent me on my way. No charge because I purchased the tires at Monroe a few years back. I was also given a quote, at my request, for new tires plus informed where to look at the other tires available from a vendor Monroe works with. Such a great experience!!! Thanks, Matt, for helping me when I was in a jam, being friendly, polite and personable. You gained a new customer today!
Fast service and Honest. There was a nail in my tire and they fixed it for a very low price. A few days later I found another nail in my tire and I took it to them and they fixed it again for free! They are nice, and they are quick with the service too. I recommend to a friend 10/10
Great customer, friendly group of people. They give full details over everything. Excellent service time, in and out at affordable prices. Thanks guys
As a pharma rep I was traveling through town and realized I had some awful sounding brakes. Matt was able to help me out (or was it Mike) wonderfully. He had me in and out of there in what felt like no time at all. Thanks so much. In a world of online service its hard to find actual service.
Got me in quickly. Fixed everything at a good price and within time frame they stated. Def reccomend
My regular spot for auto maintenance..i live in Ambler but its really worth the trip. Matt is such a great guy. He is considerate of customers needs and takes time to explain things. I personally recommend!!
Had an emergency tire blow out around noon. Monroe was the closest. They refused to help with the tire. They said they were busy and told me to go across the street to a gas station that was closed. I’ve been to Monroe as a customer before. I filled the tire with air and drove cautiously to Mavis Tire in Hatfield. I was helped immediately and they have excellent customer service. I will never take my business to Monroe again. .
Excellent customer service, super fast repairs and super friendly staff! They have good service. HIGLY RECOMMEND!!!
Awesome experience every time! Just went in for a new tire and they noticed my inspection was soon to be out, so they had it all done and ready for me within a few short hours. Will continue to come back!
This place is the best! Hands down. Friendly staff. Professional. Reasonable pricing. Monro has your every need for any vehicle.-Sonia
Great service. Love these guys!
Had another place recently install a muffler for me and I was a bit worried the work was done incorrectly. After driving to numerous shops around town and being refused same-day service for being too busy, I came to this Monro. The manager, Matthew Fad was extremely accommodating and even offered to put my car on the lift right then and there and check my exhaust. He assured me it was all good to go and saved me a lot of time and money! I will surely be back here now for any work on my or my wifes vehicles and will recommend to any friends who need service. Thanks Matt!
On the way to the Poconos for the weekend I started having tire issues so we pulled off and came across Monro. Matt and the guys here were so amazing in being quick to help, clear in explaining the issue, and fast and fairly priced in getting us back on the road. Thank you, Matt!!!
Awesome staff! Definitely recommend!
Checked out front brakes at no charge. Explained various scenarios that could have caused noises I was hearing. Used visual aids to help me better understand. Friendly people ; honest, reliable service.
I was impressed with the service that Matt and his team provided. They were pretty busy, as it was Labor Day, but managed to get me in and get me out quickly. I would definitely recommend them.
So Ive come to Monro auto service three times and each of them have been great experiences with one of them being a bit hilarious.My first oil change was quick, timely and professional. They also dealt with a gas leak light free of charge at the time.Now the, second time I came in, they mistook me for someone who had complained about oily fingerprints on their car(I think due to the fact I had a bike)and because of that they were really nice and gave me the oil change for free!! Haha, I told them right away i wasnt the same person and offered to pay, but at that point they said it was alright and let me go. Regardless, this kind of shows their commitment to great customer service and I think anyone who has had a bad experience should really give them a second chance!The most recent time, I came in with a low pressure tire light and they took care of it free of charge. I was in and out of there in 10 minutes. Nice place, will be back!
The the best mechanic ever! Hes honest & trust worthy. The prices are also good!
Great experience and will always return. Jim and Matt are the reason I will always return......excellent customer service!!!
Absolutely the best Monroe around Matt and dan are the only 2 that work on my vehicles highly recommend for all your automotive needs!
I brought my car to Monro for an exhaust repair, being the replacement of the flex-pipe portion of the upper exhaust.Workmanship wise, the job seems to be pretty solid. Before, the exhaust leak had been loud and caused my car to fail inspection, but now its tolerably quiet and car runs great! Welding job seems to hold-up so far, and all removed parts seem to have been reattached securely.Professionally, however, a few discrepancies arose. For one, I was quoted a much lower price than what I ended up paying. The higher final total seemed to be because of a Shop Fee I was not made aware of, as well as longer labor period than what they had originally estimated for me. Although, they did finish the job the same day despite a delay on my part.Also, during the repair they had drained my battery; no problem, they of course jumped my car before I had picked it up, however, it was not recharged properly which caused me a few minor issues.In the future I will most likely explore other options first, before choosing this Monro location, but the workmanship is good from my first experience.
They are very nice and efficient! Went this morning with my husbands car then came back with mine! Ill recommend them to all my friends! I will post another review after our inspection in July....inspection went well...taking the hubbys in for an inspection this week
Great service Jim is the best
I had a very good experience with this shop today. Jim greeted me as soon as I walked in. They got my car in right away and the oil change was quick. Eric, the mechanic did a great job with my car. Id recommend this shop to everyone.
I can’t say enough great stuff about Matt and Dan. They are true professionals who do quality, efficient, and careful work. Would highly recommend and I will be returning for all of my car needs.
Great service! Friendly staff! Quick service!