Mitchell was great to work with. He was very personable and knowledgeable. Chris and Moses were excellent when measuring and installing. They answered all our questions and we were very happy with the job. We highly recommend this company if you are in the market for granite.
First class from start to finish! Came in looking for quartz countertops, spoke with Mitchell Walker and within 20 minutes I was out the door. He listened to me and showed me exactly what I was looking for at a reasonable price. Installers also did a fabulous job, very professional and quartz was actually installed 4 days earlier than quoted. This was by far the best experience of my renovation.
Thank you Sam and Mitchell for a wonderful and easy experience! Highly recommend Granite City and will be using them for any future projects.
I would highly recommend Granite City for countertop installation. My husband and I went there on a Saturday. We looked at the stone that they had on site and didnt see anything available that we liked. We went in the office and talked to the Director of Operations, Devon. We asked how far out they were to do an install and he said that they would have it completed by the end of the month (roughly 3 weeks) and it was completed before that. We picked out a slab from the Wholesaler that they work with and everything was efficient. He scheduled the template for a week from material choice and the install a week later. They were there when they said that they were going to be there and they did a great job with a somewhat difficult area (there is a raised alcove behind the sink). There was a problem with an alcove area behind the sink that was not templated for a backsplash and it looked really funny. The crew was back the first thing the following morning with a backsplash and adjusted it on the spot to match the curve of the elevated slab for a perfect fit. I couldnt be happier with the job that they did for my kitchen counter install.
Granite City is the place to go if you want great prices! They have the friendliest salespeople! Exceptional service, curious installers and very accommodating.
How can a business get a five star rating when they make a mistake? What defines a five star company is when things go wrong. They own it and fix it! Before I even noticed a slight color discrepancy between the countertop and backsplash that I contracted for, Granite Citys installation crew pointed it out to me. The correction involved removing the countertop that was already installed, fabricating a new one, and reinstalling. They resolved everything the next day. We actually finished ahead of our original schedule. No hassles, no whining, no extra charge. This team is the best!
Great experience. Stood behind their install above & beyond expectations.
Awesome job by Granite City. Had shopped around a few places for Granite for our kitchen remodel that had already started. Ended up in Granite City. Everywhere else was 4-6 weeks out just to come out and measure. Granite City was out the following week and completed the install a week later. Very professional work. Would definitely recommend them to do Granite work for you!
Granite City is the Best! Sam is very knowledgable and professional, he help us select the perfect granite for our new condo kitchen makeover. The installation team were very fast, respectful, and CLEAN. Granite City has done our bathrooms, and even done our parents cond kitchen and baths. They are very reasonable priced, FANTASTIC!
Thank you Mitchell, Sam, and Charlie. We LOVE our quartz Countertop. What a wonderful job they did. Mitchell was key in helping me choose the right colors for my kitchen, Charlie did the templet for the cut out and Sam showed us how his craftsmen were going to cut it out of the quartz slab. It was one week from the time Charlie did the templet to installation. The Installers were wonderful, they were so quick and cleaned up everything.All if you are looking for a countertop, call Mitchell at Granit City in Largo.
This is the nicest group of people always trying to accommodate especially Mitchell.
I recently remodeled my kitchen and want to give a FIVE star shout out to Mitchell at Granite City!!! I went to all the local countertop outlets and the moment I stepped into Granite City I had a good feeling. And Mitchell was a breath of fresh air! Smiling, friendly, knowledgeable and even though he did not have exactly what I wanted in his yard he directed me to one of his vendors that had exactly what I was looking for! One phone call and the slab was mine! Great no-nonsense pricing, FAST service! Granite City was right on it! They came out and measured on Monday and installed on Friday!! My contractor was impressed they cut and delivered my breakfast bar in one piece—meaning NO seams!!! After the fact I realized I had forgot to ask for a few extra pieces (for sills and bathroom) Mitchell went out of his way to accommodate me! I couldn’t be more pleased!! Granite City is a long standing local business I am proud to support. If you need solid surface please go see Mitchell— and tell him Linda sent you. You’ll be glad you did. I know I sure am!! My kitchen looks amazing!!!
I would highly recommend Mitchell and the team at Granite City. Excellent customer service, great quality, and timely install. The granite countertops in our kitchen look beautiful!
The countertops are magnificent. The entire process was very easy & only took 1 week between measurement & installation. All around great job!
We used them for our countertop service 3 years ago it went ok. Recently we requested a larger sink which we were going to purchase, and asked if they could change it out. Well after visiting them I spoke with a person who said you dont have to buy the sink we can get it for you. I said ok, he then set up an appointment for the transfer to happen. The day came and was almost over . I called it was around 3:10 and asked when they might be coming out. I was told rudel that they probably were not coming. This is their busy time of the year. He then said maybe a couple of weeks out. I asked what date?? He responded well you probably should have a handyman do it.. It was rude and there was no customer service evident in the communication. The thing is this if you do not want to do the job or if you are too busy just apologize and advise it was too busy and possibly try back in a month or two. But to leave a customer hanging is just wrong. I called the next day and asked to speak to Sammie the owner. I was in luck as he answered the phone i explained, he apologized said he would come to to look at it. He did in fact come out but after measuring the sink they got for us he said it might need some trimming. He took the sink and said I am gonna put the template on it we will make it work. I will call you later. I thanked him. Well day came and went I called several times and he was not there. I left messages. Well here it is Monday and still no call and no return call. If you do not have a positive experience with the OWNER how can you want to do business with them.. My advice to all is Caveat Emptor (let the buyer beware ) as my experience has left me with a negative experience of the customer service offered.
Absolutely great! Mitchell was so helpful in helping me pick out the right colors and answered all my questions - everyone involved with the installation did a great job! Highly recommend this company.
As a contractor, the unexpected happens on a daily basis. Mitch and Devon have bailed me out more than I care to admit. This my go to source for all my counter top needs. Their willingness to go the extra mile and the professionalism of the install crews makes my life a lot easier. Granite Citys pricing is very competitive. Try these guys! You wont regret it.
This company is amazing response quickly very professional highly recommend our kitchen looks beautiful.
Great experience all around...Devin and Mitchell and the whole staff knocked it out of the park from making sure we got the granite we needed all the way thru installation. Very impressed with the skills of the installers and the cuts were perfect...Extremely happy...
They have installed 3 condos kitchens & bathrooms on renovations. They installed one bathroom with a chip in the bathroom sink. They advised they have it on order. Another, where the kitchen sink had a gap on one end. They said all it needed was some caulking. I asked if that was OK Its taken care of was the response. Well it lasted awhile and then collapsed taking the pipes and disposal with it. They wouldnt respond ... BTW the sink is still on Order I think it will come in when cows fly. Do yourself a big favor and find another granite company. That does better than Mickey Mouse installations.
This place deserves 8 stars. They are very sincere, genuine, professional, and efficient.Devon is very pleasant and I’m sure the other sales people are nice as well.On top of all this, the price is right for the beautiful granite😊Even though the installing is tomorrow but in case someone is looking for a great granite place today.LOL😊
We can sincerely sum up our recent experience with Granite City as simply Awesome. We recently had our kitchen counters replaced and were guided to Granite City by our cabinet maker. From our initial contact to our last we were dealt with a high degree of professionalism and help throughout the entire process. Amy and Magi in the showroom, Tim who made the template and did our follow up, and Jessie and his proficient crew who skillfully installed our seamless counters are the nicest people to work with. Everyone was gracious and accommodating even with all of our additional requests. We highly recommend this company.Joe & Linda Rhodes
I had arrived at Granite City not knowing exactly what I had wanted, the sales staff came to my rescue helping me with the whole process from start to finish. Mitchell and Erin were very friendly and knowledgeable. The owner Sam really helped me stay within my budget. The instillation was quick and clean. I am very satisfied with my purchase and I would recommend them to anyone!
Granite City did an Outstanding Job! My Quartz counters look fantastic.Excellent quality. Sammy and Mitchell were great help. Customer service 5 Stars. Thank you so much.
Granite city was excellent! My husband and I had issues actually like any granite and Sam tried his best to work with us. There was some mishaps with measurement (my contractors fault) and they honored the original price. They literally had the granite installed in a WEEK! I couldn’t believe it. Highly recommend them!
I loved doing business with Granite City! Devon made sure the order for my kitchen was completed as promised. The employees are highly skilled and did a beautiful job! I’m very pleased with everything from start to finish. Thanks a Multitude!
Excellent service. They came earlier than expected, did a quaility job, and asked questions to be sure they knew exactly how I wanted it installed. They were professional and courteous in how they communicated. I would definitely recommend them to my friends. Thanks Mitchell.
We have been dealing with a remodeled pool and contractors that never are on time, this company has restored our faith in vendors not only did they squeeze us in for install on a weekend just before our party but they did an excellent job and our granite looks perfect in our outdoor kitchen area.Thank you and the team!!
I couldnt be any more happy with this company. From the beginning to the end 5 stars all the way! Installation was a breeze they were in and out before I knew it. I will refer anyone I know without question to this company. Sams the best!
Great group of people to work with. I love how the kitchen looks. We took our time to select the right cabinets to the Granite. Like all Construction jobs sometimes we have date issues, but it was all professional service from start to finish. Great Communication. Everybody was great Magi Carol Jesse Mario the gentlemen on the install. Great Job!!!!
Excellent and professional service! Price, installation and timeline was spot on. I would definitely use this company again and best of all....you can pick your granite, have it fabricated and installed...all in one business! Great people to work with, too.
Finally, a great company that works with you even when everything doesnt go as planned. Massive selection, fair prices, attentive employees and completed in a timely manner. Dont risk saving a few backs using some no name off Craigslist that scatter like rats as soon as you give them any money. Im at about 1 in 10 CL service providers working out when they dont have a storefront or brick and mortar business. There is no accountability because they have nothing to lose if they screw up. You dont know anything about them, no license, no insurance, no ratings, no reviews, no address, no last name, no picture all adds up to no accountability.
Great install. Under budget and on time. Promised under 2 weeks from order to delivery and we went in on a Satuday and beautiful granite installed in 10 days as promised. Mitchell, excellent salesman sent us directly to warehouse where we found exactly what we wanted. Louis came out, did a layout in 50 minutes. Saturday we met with shop super Sam, to see the actual layout on the stone. Following Tuesday Moises and crew of 3 delivered, removed old tops installed new tops and sink in about 4 hours. I did plumbing myself. My wife is very happy.
Carol Hoffman and her team at Granite City provided outstanding service!! We walked into the store totally clueless about stone and granite, trying to design a new kitchen. Carol was patient and kind and very professional every step of the way. Her keen eye for color and design guided us through choosing the perfect granite and quartz tops for our new kitchen. We couldnt be more pleased with the outcome!! No need for an interior designer if you have Carol! Installation was a breeze, perfection!!Kristy Philippe
What a pleasant experience with pleasant, friendly people! They do everything they can to please the customer. They had very reasonable pricing and gave an accurate and detailed estimate for our kitchen and bathroom. No surprise add-ons! The installers were true craftsmen and did an excellent job in removing our old counter tops and installing the new granite.
Great job by Granite City! My experience started with Devon (sp?) who helped me find exactly what I wanted for my kitchen. From my initial visit,to the layout appointment and then the installation within a couple of weeks everything went great! Everyone was very helpful and professional. Couldnt have asked for a better experience!
Granite City really did a great job for us and helped us out of a tough situation. We were in the middle of our kitchen remodel, and ready to put the granite countertops on, when we were informed that our original granite selection from a different retailer was no longer available. Mitchell from Granite City came through and found us exactly the granite we wanted and had it cut and installed in just a few days. The gentleman who did the template, the installers, and the sales staff all did a great job and the granite looks amazing. We could not be happier. Thank you to Sam and Mitchell at Granite City for a job well done.
Very professional, courteous and responsive service. I brought in the necessary measurements and the guys at the front were extremely helpful to the point that I was able to pick out a countertop and schedule a template and installation within thirty minutes of arriving. They called several times during the process to ensure I was informed of any updates and to confirm the details of our order. The countertop looks amazing in our new kitchen with a nearly invisible seam. Couldn’t have asked for better service or a better product - I highly recommend Granite City!
Erin & Sam thank you soooo much for the excellent customer service, & having so much patience with. We appreciated you guys taking the time to make sure our questions & concerns were addressed. Our kitchen turned out BEAUTIFUL & we just wanted to express our gratitude.
Great experience from the sales staff to the installers. I couldn’t wrap my head around all the choices, but when I did, my counter was installed in 1 weeks time. Very professional. I would definitely recommend this business
The Granite City Management team and Staff are awesome! They guided us along the way, which enabled us to choose the right granite slab for our kitchen. It was cut and installed perfectly by their team. Our kitchen is now a showcase!
Without physically going in to granite city Mitchell was able to provide and install granite countertops in my condo kitchen and bathroom and did an excellent job. He finished the work on time and was professional and curtious. I will definitely use him for my next project.
They made the experience of getting countertops pleasant. The salespeople knew their stuff and the template, fabricators, and installers performed their jobs very, very well. I have great looking countertops now!-Gary
I love my kitchen granite from Granite City. I did counter tops with full backsplash. and new bathroom top. Everyone was so professional and helpful. Installation was great. Thank you for a great experience.
They have done two of my flip houses. Always great work at excellent prices. Never had a problem
Granite City did 100sf of granite in kitchen and bath. Fabrication fit and finish was perfect, and price was very competitive. Great friendly people all the way around - from office, to templater, to installers. Sam went out of his way to check the less than ideal slabs we had selected at a wholesale yard work (large spots we had to avoid). He was very accommodating in making it work. One of the best contractors we have dealt with in our extensive remodeling - Highly Recommend!
I am very pleased with the quality of their work. I shpped around when iiwas looking for new counter tops for my kitchen and ultimately decided on using Granite City. I am glad I did, they provided me with a quality finished product within an acceptable turn around time. From placing the order to installation, over all, a good experience. Amazing service and at a very reasonable price . I highly recommend them.
Great experience from beginning to end. Was looking quite sometime for our countertop. Walked into Granite Cit and found a perfect match for our kitchen, along with great suggestions. Great group of people!! Thanks Luis, Moises, Mitchell & Devon.
Everything was good with this company except for the installation. They put in my double sink masterbath countertop two years ago and it is perfect so of course I wanted them to do my kitchen. The two installers were genuinely exhausted when they started our job late afternoon on a Friday night. I have seams that are mismatched and the faucet hole is not round so I will need to caulk it. The tip guards for the dishwasher came loose within a week and I do not believe that any sealant was put on. Too bad. I was so excited and now I could care less.
A very satisfied customer,granite city was supposed to install new counter tops on Monday, had an issue with quality of slab had new slab delivered, cut an polished installed next day Tuesday,and let me tell it was worth the wait, tear out and installation went so well and installerswere so knowledgeable of what they were doing,worked so well together,I would recommend them 100% the sales person Carol was so helpful and patient help with design.everyone was a joy to work with so try them very good I recommend them highly
Mitch over at Granit City got our job done fast as promised and the install team did a great job as well!! Thanks guys!
Great company and service.
Kitchen & 2 BathroomsAfter spending 3 days searching all over the Tampa/Clearwater area searching for that special Granite I had in mind for our Condo remodel in Clearwater Beach, I came across Granite City. Immediately I found a Slab of Granite I LOVED. Erin was so understanding, courteous, and professional. Our condo renovation has taken on a life of its own, being a out of town owner makes it that much more difficult. Erin and Devin, made this part of it so easy. They were so cooperative and understanding when my project kept getting delayed, not to any fault of theirs. When we were finally ready for the granite, there was a issue with the slab and Devin was not happy with how it was coming out. He called me and suggested a replacement, which he ordered, and said come down take a look at it, and if you dont like it pick out anything you like. Turns out, I loved his suggested replacement. The installation took place when I was not there, and my project manager said the install went great, they cleaned up their mess, and it looks beautiful. I agree, it looks exactly as I was wishing for. I should note that my husband is a contractor of similar products, pavers and concrete on Long Island, so we are extremely aware and sensitive to customer service as well as craftsmanship. Granite City is a A++ in our books. If they were on Long Island they would be referred to our customers for their granite needs. Highly recommend Erin and Devin.
Unfortunately I am not able to give this business one single star, I dont even know how to start telling you the horrendous experience Ive had with this people. I hired them to do the counters for my kitchen, on September 2,2017 I paid my deposit of almost five thousand dollars to the owner Sam, and we waited for the cabinet maker to finish my cabinets, and granted the cabinets did take longer than expected, what laid ahead of me with Granite city was more than a cruel nightmare, I called several times for them to come and do the installation, remember we started out in September and now is med December, and Ive been without a kitchen, had to cancel all of my Christmas entertainment do to the lack of a kitchen in my house, when they finally came to finish the job, they forgot some the pieces and one of them was not of proper size, so the owner assured me that they come the very next day to properly finish it and bring the missing piece, I missed work and waited and waited, I called and called and was always given the run around, I have never encountered people so unprofessional in my entire life, I made the mistake of giving him the full final payment and to this date my kitchen is not finished yet, I would have never given someone a bad review, but I honestly would hate for anyone to go through what Im going through with this company. The owner is a con artist and has not idea what professionalism is, I am emotionally and physically sicken by his actions, every time he finally gets on the phone, I feel that he is bulling me.
They were on time cleaned up after themselves so polite and what an awesome job I could not be happier. Check with them their price was fantastic beat everybody
My dream kitchen has become a nightmare thanks to these guys. Their quality of work is just awful. Half of the job wasnt sealed right and my counters are stained beyond recognition. I had them back out twice to try and fix and the guy admitted the installers must have rushed the job. The problem now is stains wont go away. Not just little stains....huge stains. And just from WATER. They also patched a small crack with something that is one inch thick and it looks like I have a huge bandaid running right down the middle of my counter. Seriosly looks like a 3rd grader did this and even the worker who came out said he was surprised. Then there are swirl marks everywhere from where they buffed it and scratches that werent there when I bought slab. Its so bad I have to start all over with a new company. I called the owner Sam several times with no call back. Stay away
We liked their speed, price and quality. They did a great job for us. No complaints here.
We hired granite city to do the granite work in a remodel we were doing including kitchen and 3 bathrooms. Call and talk to Sammy he will get you the BEST price and come in and out faster and cleaner than All my other SUBS. Real Pros.
I had a great experience with Granite City. They had what I was looking for, they were prompt, courteous, and did an excellent job, from start to finish.
Sam is the man go see him or any member of his staff and they will hook you up with the best Granite at the best prices
Love it, great experience, helpful staff! Love my granite counter top! And great prices!
Granite City are great folks to work with. First rate costumer service! Thank You Mitchell!!!
Not using the industry stands show on computer to bring two pieces of marble together. have unsightly seams. didnt even put a back splash seam in the right place. fabricators made decisions with out customers knowledge. all you get are excuses. ruined expensive marble material
I have done business with Granet City 4times since 2010 as recently as today Mar 22 2018 they deliver what they promise on time on budget at very reasonable prices. They are all very friendly and professional.
Not impressed. Didnt have much of a selection; prices were higher than home depot for same samples. They sent me to Mont Krest, their wholesalers warehouse which was a joke. Place is dripping with money, and although a large selection, they refuse to give a price; saying that I pick out the stone and they contact Granite City. What a waste of time.
Excellent prices, product, and customer service! Thank you Granite City for making my dream kitchen become a reality!
Awesome people to work with!! My granite looks perfect, would recommend and will use again!!! Thanks
We recently used Granite City to install granite in our kitchen and guest bathroom! Granite City was recommended to us by someone installing our new kitchen cabinets. Our experience dealing with them was exceptional!!!! We were well pleased throughout the entire process from the time we first walked in to their business up to the final process of having the granite installed! Magi at the front desk was very personable, helpful, friendly and professional in person and over the phone with correspondence. We were very impressed with Tim who came to our house to make the templates. Tim was very precise and professional as well as very honest and friendly. The people back in fabrication did a beautiful job cutting out the pieces and polishing the granite! We had 65 square feet of granite installed and no seams, which looks amazing! Jessie and his crew did a fantastic job of installing the granite and the under mount sink! We purchased the Bianco Antico granite color and it looks so beautiful with our new white cabinets!!! Thanks so much for a job well done!!!! We appreciate you all and wish you much success and many blessings in your business!!! :-) Sincerely, Mike & Mary Leuzinger
We had a generally good but not perfect experience with Granite City. Carol, our sales person, is great to deal with and really knows granite and quartz materials. We learned more from her than from all the other 5 stone dealers we visited, combined.We were upgrading 2 bathrooms, and we went through their collection of cut-offs from other jobs, and found 2 slabs we loved. In fact, we found better looking slabs here than at any other dealer we visited. Carol got us a price which beat every other dealer. They also removed the old countertops for almost less than I could have done it myself.Template get went fine and installation day arrived. They shattered one piece getting it off the truck. It was a piece with a lot of inclusions in it and we knew it was fragile, so I really cant blame them 100% here.Then they broke the other piece as well. Grrrrrrrr.We returned and found replacement pieces and an early install date. They were supposed to install them on a Thursday afternoon, but called at 4:30 to say they werent going to make it that day. Grrrrrrr.They showed up Friday morning and installed both slabs, and they look great, and left the house almost cleaner than they found it!So, kudos to Carol, their selection and prices, but not so much for their installers.We would use them again.
Good selection. Very helpful.
Granite City does professional work and Mitchell made sure we got the results we were looking for.
Took a month to install 4 straight pieces of granite of about 40sq.ft. which included a bar top. 1 month after installation, the undermount sink separated from the top and had to be reattached.All in all, not impressed. I should have gone elsewhere.