I have been purchasing shoes from FootSolutions in Largo Mall for years. I always ask for Barb. She is incredibly knowledgeable and provides excellent customer service. She understands the importance of ensuring her customers get the proper footwear that will provide them the best comfort & support.

Andrea was wonderful! They taught me a ton about shoes, and showed me a variety of good options. Excellent customer service!

I will never suggest giving this place your business as long as Barbera as at the helm, complete snake-oil sales pitch and incredibly short with my questions. Some comprehensive customer service coaching needs to be established, no wonder the store was EMPTY besides myself. How this place generates business is beyond me.

I do not live close to Largo, Fl ( about 2 hours away), but I try to make a trip 2x a year for shoes and inserts. I am on my feet all day as a nurse for over30 years and have ‘foot issues’. I have seen podiatrists and gone to many stores and have a large shoebox of inserts that I tried. Since meeting Barb ( and John my 1 st time) I have found what I need for my feet. The personal attention is great and the shoe selection is up to date . I thank them for their help to me. The store is very friendly and I have had shoes shipped to my home without problems . I have had good results with inserts and recommendations offered to me and haven’t needed cortisone injections since being fitted with good shoes! Thank you Barb!

Terrific customer service. So nice to find stylish and comfortable shoes. The attention to detail by the employees makes such a difference. They are like your personal shoe guru. They know you and your feet! I have also purchased shoe orthoics here. They are far superior than ANY doctor has made for me in the past. I will only go to this store to get mine made.

This is a little shop with big customer service. They have a surprisingly large inventory of stylish, good for your feet shoes. They care about your satisfaction, and go above and beyond to insure you are pleased. If they don’t have exactly what you want, they do not hesitate to order items that interest you. Pretty, comfortable shoes, superior service.

Barb is a miracle worker ! I highly recommend this place, great service, highly knowledgeable and great follow up.

Barbara is fantastic - the foot savant :-) Very knowledgeable and informative. She understood exactly what I was looking for and with the wide selection of styles, I walked out with what I needed. Thank you.

I can really tell these shoes aren’t just made to sell, the quality is uncomparable. I love supporting brands that are made in the USA. Their dedication to quality is so apparent, and the amount of knowledge the employees have is something you don’t come across very often. I can tell they’re really passionate about helping people.

Barbara really came to the table for me. From one New Yorker to the otherIve been in pain for many years it seems to be getting better with these new hiking boots and new inserts.

Barb is a professional that understands body mechanics and is able to explain the process to less pain/ dysfunction. She was able to assist my stepfather in choosing a more functional shoe for his wide foot and create a foot insert to complement. She understood my mechanical issue that caused my knee pain and assisted me in choosing the right sneaker and creating an insert that took away the pain. I am now back on the treadmill with no pain in my knee. Thank you!

Great customer service from Barbara.

I love the Foot solution store. From the first day I walked in the door my back and hip pain has disappeared ( as long as I buy the right shoes and inserts). Barbara is amazing and I have taken my whole family(adults) there to get shoes and inserts to keep us in alignment.If your having difficulty I would suggest you visit Barbara and Terry they know what they are doing.!

Very good experience. Knowledgeable and courteous staff. I have implemented their recommendations and am walking better than I have in years. I heartily recommend Foot Solutions!!

I would recommend this store to anyone because the service is awesome and the name of the store says it all. They come up with solutions to fix your feet. Kudos to Barbara for her creative thinking in the readjustments to my orthotic inserts that resolved my hurting feet!! Thank you all.

Ive always been treated very nice and prompt in whatever my needs were regarding my foot needs. Thank you so much!

Great place to go for the best fitting shoes. Barb has been helping us get the best shoes for years.

I have traveled all over the world and cant find shoes that fit properly. Barb have me the five star treatment to help me get the right fit. Yes they are expensive but if they fit, help you line up your back and hips properly and last many years, it is worth it. Thanks so much.

I have been shopping at Foot Solutions for many years. Barb is always so pleasant and patient and knows exactly what you need to correct your foot issue. She is so knowalagable

Wonderful service. Salesperson really knew her product and was able to fit me perfectly.

I have been going to Foot Solutions for several years. I know when I step into the store I will always receive personal attention to determine the best shoe for the style I am looking for. They have many styles to choose from and I enjoy have a shoe store which has the inventory in the back and they bring out the selections to you and assist you with trying them on. No matter if you are having issues with your feet of just want a good pair of shoes you can count on Foot Solutions to help you.

These are the best diabetic shoes I have ever had. The fit and comfort could not be any better. I also am very impressed with the service there. The staff is very friendly and knowledgeable. I will always get my shoes there from now on.

The friendliness and expertise that your employees have is fabulous. I have done business at both the Spring Texas location and the Largo Florida location. Both have provided me with solutions to my problems in the form of custom full length, 3/4 length arch supports and comfortable yet stylish shoes that excellent to wear with career wear and to casual venues. Thanks to Foot Solutions for offering products with style and cimfirt! I can walk pain free again!

What a great experience! The staff is helpful and friendly.Lauretta takes her time and finds the right shoe that is going to work for my bad ankles. I have gotten some work shoes and have two pairs of Finn Sandals...Id be lost without Lauretta....She is truly the best

I have been a customer there for the last 2 years and have spent around $700.00. I like a particular sandals that were helping me with my feet. I have bought them two times and I wanted to buy them again because the one that I have has been wore out. I went there today and I was very impressed with the way I was treated. I just want to buy the sandals and leave. I know my size and I dont need to try them again. Like I said this was going to be my 3rd time buying the same style of sandals. This person just talked to me in a rude way and with a dislike tone of voice telling me I have to sit and wait. The only thing I wanted was to buy the sandals and leave because I had to go to picked up my son. I really felt embarrassed. No way I will come back. At least she should have told me in a professional way.

This post is for my mother who is 89 and suffering from some foot issues. Lauretta was so very accommodating and helpful setting her up with a pair of shoes and inserts that will make walking more comfortable. Lauretta was very informative to explain what style of shoe, the sizing, and appropriate fabric that would ease any foot pain my mom has been suffering with. The shoes were ordered, arrived within a few weeks, and they fit perfectly. My mom is pleased with the comfort. I highly recommend this store, and all of the employees are very knowledgeable and able to assist. Thank you!

I was a return customer. I bought a pair of new balance shoes. I paid over a hundred dollars for them. Just saw the exact same pair for $77. Will NEVER shop there again.

Great customer service, super knowledgeable team. And Foot Solutions backs their products.

I like experiencing the true definition of customer service. The minute I entered the store I felt that I became a member of the Foot Solutions family. Its not just that the products are well made, comfortable and look good on your feet.....its because the staff takes the time to listen so they can understand what shoe would be best for YOU and give your feet the ability to say ahh. This is what I tell anyone who complains about their shoes/feet.

Have been going there for years. Bev is the best!!

You cannot find another store in the Tampa bay area with the knowledge and experience of the staff at this store... Lauretta is one of the top Pedorthists (licensed) in the State, and her knowledge of foot issues are priceless- my orthotics have made all of the difference in the world to alleviate some of my back pain, something that I never got from the inserts from my chiropractor... She has made daily life on my feet bearable. For those just looking for comfortable footwear, her attentive staff will give you an experience you will never forget, I assure you, you will be 110% satisfied by making the drive to Largo Mall for this comfort solution!!

The results of my visit was a waste of time. It did not cure the problem,but cost a lot of money.

First time customer. And, looks like a lifetime, customer. Kim was excellent, in her knowledge of my foot, conditions, as well as others, by giving me tips, to alleviate my foot pain, when, Im not wearing my beautiful shoes. Thank you, all!!!

What brand-new product would you buy for $400 that you couldn’t return? Can you find a return policy on their website?I used my customized arch supports in products purchased from this store for about a year before finally giving them up. What a relief! As soon as the arch supports came out, I stopped suffering from foot cramps, leg cramps and shin splints that plagued me every time I walked since buying them.On my first visit I told my “skilled fitting professional” that I was a retiree on a fixed income, but I walk a lot so was willing to invest in my feet. Barb assured that me as their website claims, with their “broad range of footwear and the most innovative Perfetto™ arch supports …we’ll come up with a solution for minimizing or alleviating your foot and foot-related pain and discomfort.”Barb said I would be comfortable walking in Finn Comfort sandals all day, they would last 10 years AND they were guaranteed. Her sales pitch was so good that I spent far more than I’ve ever paid for sandals and walked out the door in them, meaning I couldn’t return them. I went out of town that weekend, bringing only my new sandals. The leather was so stiff that walking was agonizing and by the time I got home, my toes were all cut up. When I returned to the store, Barb stuck bright blue cushioning tape along the insides of my pricey “comfort” sandals and gave me a hard time about allowing it to happen.The sandals never got comfortable because the Velcro straps were either too loose around my feet and ankles, or too tight and hurt. When I walked, it felt like I was pitching forward. But having invested so much, I kept trying to use them. Within a few months, the stitching was all broken and the soles very worn. I took them out in Spring 2018 and realizing the level of deterioration, contacted Finn Comfort. Turns out the guarantee is only for re-stitching, a $35 value. I would have to pay $80 to replace the soles. I didn’t really believe Barb’s absurd puffing that they would “last 10 years” but I was hoping for at least as long as I’ve enjoyed with much cheaper sandals!Barb also special-ordered athletic shoes for me. These were too large, my heels slipping out of them when I walked. I tried to return them before wearing them outside, but she told me the arch supports wouldn’t fit in a smaller sized shoe. She convinced me I just needed to tie them differently and the slippage would stop once I broke them in. Of course, once I wore them I couldn’t return them. Again, I got the condescending message that I was the problem, not the product. I vowed never to go back.Still I’d spent nearly $800, so resolved to give my feet and body time to adjust to the shoes and arch supports, and faithfully followed the instruction sheet provided. But whenever I walked, I would wake up in the night with pain in my feet, shins and calves that kept me up for hours. Still I kept trying to “adjust.”It finally dawned on me that while my personal arches do fit my feet, the arch in the shoe itself and the arch in my supports don’t line up, throwing me off kilter when I walk. They also impact my gait and balance differently depending on the shoe. Lightbulb moment: It’s likely only a person who can afford custom-made shoes can truly benefit from custom-made arch supports.It seems the sole goal (no pun intended) of Foot Solutions is: Make. The. Sale. My $400 arch supports and $265 sandals are now in the trash. The $130 athletic shoes still slip and will be donated. I went in to the store with 1 hammer toe, a bunion and back pain. Now I have 2 hammer toes—one on each foot—a bunion and back pain. I’m another year older and about $800 wiser and deeper in debt. But at least I no longer wake up to the nightmare tortures experienced when I was using my arch supports!The owner told me Foot Solutions doesn’t fear negative reviews. I replied that if just 1 person reads my story and decides not to walk into his store, then I will have achieved my aim in writing it.

Excellent service. Good advise...Good choice also.I will be back!Gisèle

I encourage everyone who has a foot problem togo to Foot Solutions. There you will receive help fromfriendly, knowledgeable people who will show you afine selection of shoes made especially for those withproblems. My first stop is always Foot Solutions.

Personal attention. Possibilities and choices offered. Encouragement. Very good products and excellent service.

Lauretta is very knowledgeable. She will work with you until you are 100% satisfied.

I appreciated the personal service I was given in regards to my foot problems. I am very satisfied with the several pairs of shoes that I purchased, that now allow me to walk without pain or discomfort.

They carry the shoe I need, the staff are helpful and they are the only foot solutions in central florida.

Loretta is spectacular. The orthotics have changed my life ....

Last pair of diabetic shoes I purchased here and paid hundreds of dollars was anything but diabetic. It was flimsy with no enforcement and so cheap like the ones coming from China and awful . I wore it for a short time and decided never shop at this establishment. Now I see a guy paid $280.00 for a pair of shoes for his wife sounding the same as mine and was expected to return new. What a jerk ownership? as well as nonsense rules for return. I guess he expects you not to take it home and not to try them in order to remain new!!! Do you call this policy or deception of customers?

The staff was very professional and helpful. I have purchased shoes here over the last several years and any questions have always been answered and any problems solved..

New shoes and inserts feel great! Should have come years ago!

BUYER BEWARE - NO REFUND POLICY: (update at the end of this review, click my profile to read entire review)I brought my wife to Foot Solutions in Largo, FL hoping to find a quality pair of shoes that will help her walk. The sales pitch we received was impressive and she left with a $280.00 pair of shoes. Our excitement turned quickly to sadness when she discovered the shoes caused her so much pain she couldnt wear them. Living an hour away, we went to the store the following Saturday planning to return them. A sales person encouraged her to keep trying and made an adjustment to the arch. After another week of attempting to get used to the shoes, my wifes pain was just too unbearable. I kept encouraging her to try maybe an hour or so then to go back to her old shoes as the sales person suggested on the previous visit. On the last day she wore the shoes she developed a small split on the ball of her foot. Being diabetic she became scared and made it clear she would never put the shoes on again. She was very upset.I took off work and made the hour trek to the store again expecting to simply return them. The shoes just did not work out, I explained. I was told very firmly and matter-of-factly that since the shoes had been worn, they would not refund them...period. I explained that they had encouraged her to keep trying on our last visit, but the manager was very cold in telling me that once we left the store we were on our own. Basically she told me that my wife had the opportunity to wear them in the store before we bought them, but once she wore them outside the store they would not take them back. I explained that wed be willing to come back someday and try another pair, but obviously the little bit of profit they made on this one sale that clearly did not work out for us is much more important to them than having either one of us ever buy from them again.That is a red flag of a store that likely wont be open for very much longer as repeat business or customer loyalty is not important as compared to a quick buck in the moment.This morning, by refusing to take the shoes back and treating me as a fool and a sucker in front of their other customers for having my wife walk out of their store with a new pair of shoes, not only have they lost my familys business forever, I will definitely share our negative experience with everyone we know. All I can say is BUYER BEWARE...........................In reply to the response:Had we known you had a NO REFUND policy we may or may not have bought the shoes, but at least we would have known in advance what to expect if they did not work out. You did not offer to find something that works, you offered to keep adjusting the same pair of shoes. When the sales lady offered store credit I was pleased and wed still be a customer, it was when you looked up and sternly said, No! that I felt I was being treated rudely. We did go back on our first opportunity to return them and you made an adjustment that did not help. My wife tried very hard to get used to the shoes, and at this point we are not interested in further adjustments as they just plain hurt. As I said, the shoes just simply did not work out. We are talking about a pair of shoes, if they hurt, you dont wear them. All we asked for was a refund and I was treated rudely and as if I was unreasonable for asking. We did not know we were stuck with the shoes until I was in your store. ALL SALES FINAL would be an appropriate sign to post near your register.

Very professional and knowledgable.

Great shoes.. Stellar service!