I would not recommend this place, I would say friendly staff I would say cordial at times.I was nothing but respectful to everyone there, three different situations occurred wheee they had to inform me of the rules ( which is their right and not a problem) but they ended the every time with “ or you can’t park here”.Very simple and easy situations to rectify and in which two times they were wrong. I am a business owner and looked to this place for security which they provided to an extent but who wants to be talked to like that. If you tell me the rules and I chose not to follow them that’s my fault if I am kicked out but they decided to tell me if I don’t get my new registration in the mail soon then they will have my food trucked towed. I know the vibe and that’s why I took my things and left. There are a lot other storage places with better accommodations and respect. Certain people will go here and have no problems. Never ever disrespect your customers especially when they have nothing but respect for you.I am a very rational person and I know what’s necessary and what’s not. They didn’t want to take my payment because the new registration had not made it in the mail yet so they took my payment and gave me an eviction notice . I paid my rent and took my truck out of there immediately.When they spoke to me over the phone I guess the voice tricked them, but when I got there with all the same information over the phone they were hesitant and told me the last food truck they had there the guy was selling foot off the lot. Yea right!

Very friendly and courteous. Explained everything and made sure I understood all policies.

The staff was very professional and accommodating. Thank you.

Awesome place! Extremely friendly staff!

Easy and flawless access to storage space. Very clean. Well kept facility.

Im blown away by the mere sight and beauty of this place. New and unimaginable. Theyve upped the storage game all over Broward. The Circle K of storage.

Well kept at all times

Great place been going couple years now..

The place is neat and clean but here prices,keep going up.

No one is sanitizing gate keypad and no one is instructing anyone to wear masks when entering storage units.

Storage Express in Pompano Beach is Great! The staff was friendly, knowledgeable & very helpful. Their rates are excellent, better than the other places! The terms are easy and simply to understand. Various way to pay your month storage fee and cancellation is made easy for the user. The facility was clean and nicely maintained. My items were securely stored and I felt safe leaving my valuables knowing there was constant supervision and cameras around every corner. I highly recommend this facility and encourage anyone looking for additional storage place to come to Storage Express first! You will not be disappointed.

Good place to rent a Uhaul cargo van

Staff very helpfulVery reasonable prices

Staff was very friendly and helpful

I have 3 accounts opened a new one was never billed told me would integrate accounts and send Bill as others. They lied was locked out of all accounts. Ive been with them over 6 years time to shop for a better place.

We have been customers for over 5 years. The staff here is EXCELLENT at all times and always helpful. I dont usually do any type of reviews but felt the need to give them a big thumbs up for the continuous exceptional service that that Eric, Jose and everyone provides. Thank you

I had a unit several years ago and came back when I found I needed one again. The office staff are friendly and helpful. Units are clean. Very satisfied!

I been a customer for a long time. The place is clean and organized. The business have the practice to increase the prices now and then.

The storage units are air conditioned and easily accessible even if you have a second floor unit because the elevator is right near the front entrance and large enough to fit plenty of items. The staff was very helpful and always looking to assist you in anyway possible. It’s location is conveniently located on Oakland Park Blvd. and very easy to see as you drive past. The units are always maintained to assure your items are safe and stay in the condition you brought it in. They spray twice a month for insects and rodents and keep it very clean. They also have auctions once a month of the units that are unpaid but I know they work with the unit renter before ever placing it in auction. It’s a safe and friendly place to keep your items. Price is average for the area but they have a first month incentive.

👍😍 Thanx for keeping my things safe. Staff is and always been the best. Shane n the gang. Thanx guys👏

I have received respect, professionalism and advises since the beginning.Very good Manager at the location and a nice Team.Clean site, clean storages and walking areas.I am happy for the way they treat me all the time.Thanks !

Its very clean. Easy to get to. Friendly customer service.

The Staffs was very friendly and niceThe service was greatThe Price was very reasonable tooGreat Job Guys 👊🏾👊🏾👊🏾👊🏾🤗🤗🤗🤗

Ive used this place any time I need a place to store anything from moving overflow to a place to keep work supplies I didnt feel like filling the house with, etc.The prices arent bad, its nice, clean and climate controlled (read: air conditioned) and the employees have always been nice, helpful, and accommodating. They have a good range of unit sizes, elevators to get to the higher levels, and usually have a coupon for your first month, so if you just need the space to help you out, say, while you are in the middle of moving, its very helpful!Pretty much the only downside I can think of is that its no longer accessible 24 hours (you need to be out by 10pm these days, and cant run over any time of the night or do late night moving, which for a total night owl like myself can be a bit irritating, but cest la vie, what are you going to do, right?).Great place to keep your extra belongings that you do not want to become ruined in some random outside pod or what have you.Highly reccomend!

Nice, clean storage facility. I rent one of the smallest storage spaces available for a decent price.

Excellent customer service. I truly appreciate how courteous and polite Tony, Eric, Jose and Joe are. Would highly recommend them.

Easily accessible. Good area.

This place is the best. I have been here several times over the last 10 years and the staff is very friendly and helpful!

Staff is very kind and helpful. Units and parking lots are always clean, and they have great security systems in place. We also made friends with neighboring unit renters, and they are all very kind people.I definitely recommend Storage Express to everyone who needs storage unit or parking space rental.

Place is always clean air condition is always working the courtesy of the customer service is very polite and excellent they know how to deal with the clients and they help the costumers to the best of their knowledge I do love the place and the treatment is very good

Give teacher 5% discount falcility is clean.

Facility well-kept secure and clean customer service excellent easily accessible. Over all wonderful experience also the price is excellent.

I always use this facility for my storage, its very clean,comfortable environment,smells great all the time,as for the staff,always ready to help, and will work with you if a situation occurs with your payment.love Storage Express.

I use this store for 2 years and Im a very likely with them and the people very nice is a very understanding and polite whatever I have question I always have answer which I like about

Ive been a customer of this facility going on 7 years now. Their proces are reasonable, super clean units, great facility great service.

Great customer service

Good location and helpful as well as polite customer service.

Awesome staff and customer service!

The store and its environs are clean and well managed, with friendiy staff.

They charged me $50 deposit after I did a settlement of $250 to make sure all my things would be moved out by 10 pm the same day! I had no money for a Uhaul, and no money for the deposit. I was told about the $50 deposit hold after I sat in front of tge manager and calculated the funds in my account and explained that I was trying to get out of the storage rental after almost one year of making payments I could no longer afford the storage space. He told me that if I didnt have the $50 deposit for them to hold for 24 hours that he couldnt do the settlement. I literally cried, which is when a complete stranger offered to give me half of the deposit and told me I was basically wasting my time because the manager was not going to try to help me at all. I know this is a business, but in business there has to be a human element, which was missing in my dealing with the manager at this location. I hope if you have to get storage facility, you think it through carefully because there are lots of late fees associated and who knew they would ask to hold $50 to ensure you move out your items. Even after I explained that I was a Single Mom and the only help I had to move the things was my 17 year old son, who ended up having to go to bed at 3 a.m because we had just a few hours after I left work to move everything. Thank God for a good Samaritan who came to my aid and offered to take some of the furniture and bigger items from the storage without charging me. The motto of this story is that companies like Storage Express have no problem taking your money but they would rather to see you suffer before they grant you even the smallest favor. I had to basically go without food for the better part of the day today because if their stupid 24 hour hold of my hard earned money. It was a horrible experience not having a truck and to get rid of furniture and pay money I didnt have because my word wasnt good enough, and to top it off, the manager took the $50 deposit hold, placed it in an envelope with my name on it and did not give me a receipt, another crooked business tactic! When I asked for one, I was given a stupid explanation that the $50 24-hour hold was not on the computer system! So my biggest question is if its not in your computer system, and I dont get a receipt, how do I know it was a legit cjarge? I demanded he give me a receipt because my intention was to get my money back. I just called to let them know I was coming to pick up my money, and he said it was there and I could pick it up by closing hours at 6. As a Business Managent and Accounting Bachelor degree professional, I did not believe my situation was handled professionally, and I believe that companies/business owners have not only a responsibility, but also an obligation to ensure that managers are trained and fully equipped to deal with customers at all levels. This company has work to do. The human element must and has to be considered when handling any situation. The customer is always right. Dont forget it was and still is these principles of business from a customer service standpoint that made companies like Ford and Wal-Mart the super companies they are today. I could go on and on. I may end up writing a book on this because it just bugs me so much when people treat people like this without any consideration for their human condition. They are not the only company that does this and gets away with it. It is time to speak out against this type of hog wash that companies try to get their customers to swallow. After all, we are your bread and butter. We are the reason youre in business. Is it too much to ask you to be kind to customers like single mothers and others who are struggling, living hand to mouth?! Is it?!

Assisted a friend, but I would lease a storage here if I had to

Good service. Truck rental and storage available.Friendly staff.

Superb customer service. Much love

I love this place very nice .and never had a problem

Love this place Ive been with them on and off for 5yrs

The service at Storage Express is great, the atmosphere at this place is always pleasant and very accommodating. Would recommend them to anyone.

They have the best prices in the area.

Very Good place safe and customer service respectful and corporate

Excellent staff very knowledgeable and helpful place is very clean

Great place for storage.

Well organized, helpful and friendly staff .

I have rented from these guys for almost three years and I would have to say that I havent had any complaints as of yet. Good business and the staff are easy to communicate with.

Great; Clean and safe..AC units are kept at a good temp.

Organized, friendly, clean helped durning my transition.

The place is very clean and the manager is very good to his customers.

Office staff is very nice! The Place is very clean.

Wonderful place and good service.

The staff is great with great customer service skills

If you need a place to store your stuff this is the place

Completely Satisfied with the service received.

Very nice people at the office

Clean, great first 2 months .

Stotage express is the best for me

Good customer service

Customer service has always been professional and friendly.

Place is very clean and staff friendly. Need more carts on the other side of the office area.

Safe, secure, clean.

Best storage in Florida

Nice place

Great

Great experience

Super clean

Clean, security is good,

Well keep

Storage space

Long wait on phone lines.

Adequate

Clean

Friendly staff, clean property!

Fantastic

Clean and safe place