Clean and open floor plan. A/C blasting (thank goodness for us Dads).
The disrespect and blatant rudeness that I received from the manager today was absolutely unacceptable.I found a dress that I liked and tried it on. While trying it on, I put it over my head and did not realize there was a zipper there. Naturally, it broke, because it was stretched over my head.When I spoke to the dressing room attendant on duty, she was very nice and understanding that it was an accident. The zipper was broken and I could have easily pulled it over my head, but they suggested to cut it off and did so. She offered to get me the same dress so that I could try it on knowing that there was a zipper.When the manager brought back the dress, she brought me back a medium AND a large, which I did not ask for. This was not the problem.She then proceeded to tell me that she got the large so that when I bent over or ate any food I would not break the dress again because she did not want to have to cut another dress off of someone.She falsely assumed that I was so fat that I broke the dress and fat-shamed me in front of multiple people, my friends included.Completely unbelievable that the MANAGER had the audacity to body-shame me while shopping in their store. So disappointed that a store I used to love so much would embarrass me like that. Cant imagine how many others share a similar story.
Typical urban outfitters. Staff was really nice.
Small selection, high prices. Nice asthetic and style
Store for scrawny girls only. Went to UO in Lawrence and in Kansas City and not a single medium champion hoodie in sight. Smalls and extra smalls all day.
I feel like Im friends with the staff when I come here. Ive usually never seen the same person twice. Everyone is so personable.
Pretty pricey. Take advantage of that new member though and get 10% off
The girls who work here will help you find everything you need! Such a great location with great staff.
Good and cool selection.
Love the kitschy things (books, vinyl records, home things etc) but I hate that your company does not carry any sizes larger than large. Most women are larger than a 12, and you cut out an entire section of the market by not carrying more diverse sizes. Recommended only if you are a hipster and size small.
It was refreshing to see stores open again. Friendly staff.
Place has an amazing environment. A little too over priced for my budget but they have amazing clothes and accessories. They also sell record players and vintage items.
I come in here a lot for Polaroid film and have never had a bad experience or an experience in which I wasnt greeted with a smile. Even today - after placing an order online for pickup and coming to pick it up without having recieved any confirmation email (whoops) - they were very polite and understanding.
Friendly and helpful staff! I was surprised to find some good makeup brushes and palette here as well,pigmented!
Great but employees ask if ur ok sooooo much. ik theyre supposed to but omg
Average among fast fashion stores. Friendly staff, good service
It is what you would expect from an urban outfitters and offers most of the same products as other branches. the staff is knowledgeable, but its just a bleak store in Lawrence, due to the significant amount of local offerings that have better prices and varied selections
This is a good urban because the design of the space is done well.The choices are limited as the space is limited.Over-priced clothing unless you grab the sales. Great for college folk and hipsters.
Walked in, girl had piss poor attitude, walked out. I’m not going to your store when you can’t even greet people properly before helping them. 1 star.
Great store!
Really nice staff and very fun to look around in!
This Urban location usually never lets me down but i’m sad to say my encounter with an employee today was rather upsetting. i went in the store with my friends and began to look around immediately a young man who worked their came up and asked us if we needed help as employees usually do but it did not end their he followed my friends and i very close the whole time making us all uncomfortable. in the particular group i was with i happend to be the only white person and i was never directly spoken to or followed but my friends who were african american hispanic were very closely watched. we go into urban a lot because it’s one of our favorite shopping spot in lawrence and this has never happened they would not let my friends carry around the items they had picked up to try on and demanded they leave them at the front while they looked which is ridiculous. we were all pretty fed up and feeling very unwanted in the store and decided to leave and as we were putting away what we had to try on or purchase the young male employee actually accused us of stealing a package of scrunchie that my friend had shown me earlier and put back. i’m not sure if it was actually because of race but at that time they were the only colored people in the store and that employee was the only one following us none of the other employees were acting that way towards us. all i have to say is this is disappointing do to how i have never experienced that nor have my friends who most definitely felt more victimized than i. i will no longer be shopping at this location and i will definitely encourage my friends to do the same and stay away.
Friendly staff, great quality clothing and new items every few days!
Good Klunky Stuff
Nice merchandise, unhelpful and condescending staff. Asking a question about ordering multiple of an item since store was down to last one shouldnt be met with disgruntled moans. Now I go to KCMO or order online since staff is so inconvienced everytime I go there. 2 stars only because of awesome merchandise.
Great location and great prices!
Its a bit pricy, but I like the products there.
Trendy store with cool clothing. Regular priced items are overpriced.
Clothes and vinyl records and other nick nacks.
I like the store and its items but its expensive for the things I want.
Cute clothes but extremely overpriced
I wish they had 2xl in something
Prices a little too high
Beautiful interior
Employees did not seem to care we were there
Stock items I have a hard time finding.
Nice clothes, pretty expensive on normal days unless they are having a sale, then everything is super cheap
Not inexpensive
Clean store huge selection.