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Accurate Fence
778 Petty Rd, Lawrenceville, GA 30043, United States
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Accurate Fence
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Re
Review №1

Had someone out for an estimate on a Wednesday, got the quote the next day and the fence was up and completed by the next Thursday! I received great communication from the person giving me an estimate as well as the office when they called to schedule a time. The fence looks great and is exactly what we wanted! They didn’t leave a mess when they were done and my dogs are in love with their new space to run around!! I can’t thank you enough!!

Bi
Review №2

The two gentlemen that came to install my fence were first class. Did a wonderful job and explained a couple things for me. Very pleased. Also, I want to give props to Marcus for his diligence in supporting me in the process. I would absolutely recommend Accurate Fence.

Ky
Review №3

From start to finish, these folks were great! At the front end, Marcus (the sales rep) kept working on getting the best pricing to me (wood prices were on their way down). He was the only person out of 5 companies that I got quotes on that bothered to do this. On installation day, Hector and his crew knocked it out of the park, installing 330 LF of fence and 2- 5 gates in 10 hours! No rush job here, either. These guys were like a well-oiled machine. Big thanks to Ricky for sending this crew my way! Fence looks awesome and is very high quality work. Would absolutely recommend these folks!

A
Review №4

I saw one of their fences as I was driving and literally turned around to get the number off the fence.The quality of wood used and the neatness and craftsmanship (no spaces between the pieces of wood) got my attention.BEST DECISION EVER!!! Called and the service was excellent! Every rep I spoke with when I called was friendly and welcoming. My emails were answered in a timely manner and the service was great.The fence installers were very professional and actively worked the whole time. When they were done they cleaned up everything and wrapped up with us and they were on their way.The whole process was smooth and quick resulting in happy customers.They are a great choice! You won’t regret it!

Co
Review №5

Excellent job with the installation of my fence

Je
Review №6

I just moved down to Buford Georgia and was recommended to use Accurate fence. I’m sure glad I did! Jeff and his crew were great to deal with, got my installed way faster then Lowe’s was able to and did an excellent job! They even did my neighbors yard as well. I would highly recommend this company if you are in the market for a fence.

Ch
Review №7

Accurate fence. They did a good job

Ka
Review №8

Accurate Fence was fairly priced and wonderful to work with. I was always able to reach them on the phone. My Architectural Committee required a change to my order and Accurate Fence made the change easy. They did a fabulous job !

Ro
Review №9

We have worked with Mark Frazier over the past 2 years on two different projects. The service has been perfect. Mark listens to what we need and presents options that help us tailor the layout to our budget. Stonework pillars complimenting a custom entry gate where part of the most recent work. They also installed three rail fencing around the property. Compliments from the neighbors came quickly. We also want to acknowledge Christina Kitchens and Betsy Wade in the Accurate Fence office. They were attentive and timely in making sure all of our questions were answered. We are happy to recommend Accurate Fence.

Ka
Review №10

Called the company to inspect and give an estimate for repairs/replacement. They rescheduled appointment twice. Then after Josh came for the estimate I was told he would email over the quote that night. Never received a quote. Contacted him personally from his business card several times with no response and then contacted the main office with no response. If you want business this certainly isn’t how you get it.

Sa
Review №11

This company came to inspect my property 3 weeks ago. I have reached out several times but still have not received a response or the quote estimate.

Mr
Review №12

I dont think they took the job with the seriousness it deserved. The job was to build a fence that would serve as a walkway for children to get to our playground. I was told they they were aware of the state standards when it came to childcare centers.The fence fell several times, and there were sharp points that would have been dangerous for the kids. After I complained to Best Picks Report, they came out and really began providing the customer service that should have been provided from the start. The quality of the work wasnt what I had hoped. After each fix as I tested the work, it didnt work correctly and they had to keep coming out. In all fairness, I understand they have bigger clients and spent a lot of time trying to get our fence right. I went ahead and paid even though I wasnt sure it would pass state inspection since it had been so long and I was told that they would come out again if it didnt pass inspection by the state. I didnt pass. They sited us for having too many gaps in the fence. The fencing didnt go all the way to the ground. I cant recommend them because we paid 4k for a fence that still doesnt meet state requirements. We cant afford to hire another company so we have to fix ourselves. I do give them credit for coming out (almost) daily to get most of the issues resolved. The rating should be a 1 because I didnt get what I paid for but I had leaving bad reviews so I will give them a 3 for periods of great customer service.

An
Review №13

Abysmal customer service. Had Mark come out to look at the yard in mid-July for a consultation. He promised us to turn around a quote for the work in a couple days. A couple days come and go - nothing. We called the office and were told theyd follow up and get a quote in a couple days. A couple days - no word. Another follow-up call to the office - nothing. A call to Marks cell - routed straight to voicemail and no return call. Eventually Marks voicemail box was full from what I assume are other customers Accurate Fence has ghosted. Polite but straightforward e-mails asking for guidance on whether to expect a quote went ignored. All-in-all a waste of 4 weeks - and were just looking for a quote!Bottom Line: dont bother with these folks. Based on some other reviews, it appears responsiveness and transparency with customers isnt this groups strong suit.

Na
Review №14

I used them to put up a fence in my back yard. I wasn’t home when it was installed. The fence was done and they cleaned up the yard afterwards.I came home the next day to a HUGE gap under the bottoms of my fence. Even though the other one was touching the ground I was told they leave a gap so water doesn’t get on there. I asked them to come fix it. I was asked what I wanted them to do?? I didn’t know but wanted it touching the ground. They said they would have someone come out and add boards to the bottom. No one showed up. I emailed and called literally for MONTHS. Christina in the office is so patient and wonderful but no one else acts. Every call I got I was told they would look at the schedule and get right back to me. 2 weeks later no call no anything. Finally last week I was called and said someone would be here Monday (today) to add boards to the bottoms of the fence. They didn’t know what time but they would call me and let me know. I got no calls. I left my adult daughter home and ran out this morning. When I got home they, apparently came and “fixed” the fence. No call no nothing. I went outside and saw that they hammered 2 boards to the side of the fence. There is still a big gap underneath. The back was never touched. This is the biggest area I needed closed up as there is overgrowth and weeds behind the fence area. We get snakes and critters in the yard. I called again and was told they would see what they could do. I am beyond furious. I keep trying to be patient and to not give them a bad review but at this point it’s a train wreck. I paid hard earned money and it’s nit getting fixed. DO NOT USE THIS COMPANY unless you are standing outside the entire time over their shoulders.

Ja
Review №15

We had Accurate Fence come out and remove our old fence and install a new fence. From start to finish this was an amazing experience. Everybody involved was on time, on point, and very skilled and efficient. I was constantly kept in the loop as to what was coming next and that expectation was always met or exceeded. What absolutely blew me away was the speed in which the install crew worked. We have a big lab, who needs his backyard...and a fence. I didnt see how this could be done without having the fence down a day.....what do I know. The old fence was taken down and the new fence was installed in the same day. The crew even added scallop detail on top of the fence by hand....no detail was overlooked! As a result we went from a fence that was in obvious need of replacement to a beautiful new fence that has my neighbors asking who put your new fence in?. We could not be happier! Thanks Jeff and Accurate Fence.....You guys ROCK!

Fe
Review №16

Wonderful experience with Accurate Fence! I would highly recommend. Cade was super helpful and always extremely responsive. The crew that did the work was informed, diligent, and very neat in their work. We are extremely pleased with the fence and the gate. Hope to use them again in the future!

Jo
Review №17

Our experience was very good. Quick response to provide a quote. Scheduling was as expected especially during the Summer when workload is high. But, even with the heavy work load job was still completed in about 3 weeks. I looked at their workload as a positive in that you only have that type of work load if you do good work. Job completed in one day and they were very accommodating in making any adjustments as they were building the fence. I would not hesitate to use Accurate Fence again.

Jo
Review №18

My relationship with Accurate fence spanned over about 10 days or so. I called on a Thursday to request a quote. I was told they could come out that following Monday. That Saturday the utility company came and marked the lines as I was told they would do. On Monday, Cade showed up (early) and discussed with me my options for different types of fences. My husband wanted one thing and I wanted another. He was very patient and described the pros and cons of each style and gave his recommendation for what he would (he sided with my husband). He had me the quote the same day. I even requested additional quotes for another style and he had that to me the next morning. The price was half of what I was expecting to spend honestly. I moved forward with payment as they scheduled me for the next Monday to install. They showed up Monday and we gone right after lunch time. We are so pleased with the fence (we went with my choice not hubby’s lol). Great work and I would definitely recommend them.

Ch
Review №19

Our experience with Accurate Fence was a pleasant one. Fence looks great so we could not be happier. All fence companies are really busy this time of year so it takes a little patience, but well worth it to work with this company.

An
Review №20

Put my fence in on short notice and in worked in the rain to complete it in time for us to bring the new puppy home! Great service! I have recommended them to everyone! Fence was perfect!

Ji
Review №21

They arrived when they said they would. They put up the gate quickly. It looked great. They left a wench here tied to one of the gate posts and a tree so that the cement would harden around the post that the gate was hanging from. They said they would return to get the wench in a day. I called the office 3 times over 3 weeks to come get the wench. Ive had the wench in my possession for over a year. The reason Im telling this particular story because it shows the companys lack of response and caring.Within 9 months my $3000 gate was sagging. I had Accurate Fence come back out to my property to look at the problem. They said they were going to charge me an additional $750 so they could put in a steel post and to re-hang the gate. I said that I would be happy to pay for the post itself but since Im not the gate professionals they should pay the labor. I already paid labor to hang the gate the first time. They should have known that the gate would need a steel post...they do this for a living right? I have never heard back from anyone in the company.I have a 4 acre property and a ton of fence to maintain. I will not be calling them again.

Ke
Review №22

Accurate Fence has installed fences for me several times. Each time they were timely, efficient, and did great work. They have also come back for adjustments, no problem. Cade McIntire personally handled my work, and did a great job. I recommend him.

Jo
Review №23

Salesman Mark Frazier was a great help, price was very competitive and quality of the fence materials and installation was great. Highly recommend!

Ca
Review №24

Our experience so far with Accurate Fence has been great. Mark was quick to come give us a quote and answer our questions, and Christina has been amazing at helping us navigate changes due to issues with our HOA, and rescheduling our install. The customer service has been outstanding!

Wi
Review №25

After waiting three weeks to get an estimate I was left with a sales guy who almost never answered or returned a call or email. Had a very difficult time getting a contract signed via their fax or email system and every time I tried the price kept changing and going up. I finally gave up after five weeks and little to no response.

Sa
Review №26

Horrible customer service. If you have any issues with your fence after they have completed it, they will not call you back or even try to make it right. I left messages for them for a month and it took over two months for them to get back in touch with me. Would not recommend.

La
Review №27

We LOVE our new fence! The installers came out less than a week after contacting them, and they finished everything in less than 2 days. They were professional and answered all of our questions. They even made sure our extremely bumpy ground was evened-out to prevent any gaps! We couldnt be happier with the quality and fair pricing.

Co
Review №28

Very disappointed. Sloppy work. Pressure to pay before the work was reviewed at completion. Installed a gate that sunk more than several inches into concrete. We had to have the lock rebuilt to fit it. Wooden portion of the fence is now falling apart in at least one section, and several sections have paint peeling off with what appears to be rotten wood underneath. You would be wise to use another company.

Me
Review №29

Should be Zero stars! Extremely disappointed. Horrible customer service! Misleading advertisement about integrity and trust!!! Accurate Fence put a fence up on our neighbors property, we did not hire them. However, their contracture dug a hole and hit our main water line, sprinkler system, cable/internet and expected us (the next door neighbor) to call a plumber and other utility companies. We have Accurate Fence multiple times and have yet to receive an apology or reimbursement for the damages caused. I find it surprising that this companys website claims that they have built our business on integrity and strive to run on the principals set forth and follow a strict code of ethics. Seems to me that if that was true, we would have received a phone call apology and reimbursement for our damages. It has been more than a month and this is yet to happen. And yes, the owner is fully aware.

Am
Review №30

We had a fence installed 12/2016. Less than five months later one of the posts are warped. After emailing and calling several times we finally received a response from them that we would be contacted the following day. Days later no contact. Again, calling and emailing we received a call that posts werent covered even though we were lead to believe differently at time of purchase. So, we asked for a quote for repair and were told someone would get back to us with one. Again, we had to make several calls over several days before we received a response. The quote was ridiculously outrageous! We were told they would speak with someone about giving us a better price and get back to us. Needless to say we never heard back from anyone and will be using someone else for the repair . Sadly, once the job is done they could care less. I would NEVER use this company again. Do not fall for the lifetime warranty as that covers nearly nothing. Our fault for taking them at word and not reading the contract better, but shame on them for being misleading and providing extremely poor customer service/response. I guess they dont need the money or business.

K.
Review №31

Great fence folks w/ great price. Will recommend.

Fr
Review №32

Excellent communication and excellent job! Highly recommend!

ja
Review №33

Bad customer service... waited almost a week just for a simple estimate...

Dw
Review №34

Helped me with everything that I needed even told me how

ot
Review №35

Good job

Information
17 Photos
35 Comments
3.8 Rating
  • Address:778 Petty Rd, Lawrenceville, GA 30043, United States
  • Site:https://accuratefencellc.com/
  • Phone:+1 770-985-3700
Categories
  • Fence contractor
  • Fence supply store
  • Home improvement store
Working hours
  • Monday:8AM–4PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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