Jeremy is the man. I came in thinking my phone was done. It wasnt charging anymore. He got all taken care of in a very timely manner. I cant thank him enough. Ive brought other phones in and same thing they were able to get me taken care of. I very much appreciate great customer service. Thanks again!
My kid managed to destroy the USB C charging port on her tablet so I gave it to these guys so they could de-solder the port and solder in a new one. I don’t have the heat gun required to do this repair. Instead of just ordering the port, they ordered some off brand secondary board. If I trusted these 3rd party parts, I would have just done the repair myself. Well, shockingly, the 3rd party board created battery issues with the tablet after they installed it. Instead of just swapping out the new port to the old board, they ordered new batteries, which were perfectly fine before the aftermarket board. Well, the new battery didn’t solve the problem. So, after three weeks with a Samsung tablet, they accomplished nothing. Told them to just put it back together and refund me the money. Technician was Will, the manager didn’t try to stop the shotgunning of parts after I went in to talk to him.I do not recommend this business for tablet repair.
Let me preface were saying the customer service is amazing. But the repair of my phone was quite bad. I do admit the bevel was a bit beat up, so getting a perfect repair wasn’t likely. However they did not appear to take the bevel off when replacing my cracked screen. This is a necessary step for my phone to retain the water resistances. The way they “repaired” it was by gluing the new screen on thereby making it 100% likely to get water damage. If I had spilled a drop of liquid on my phone it would destroy it. And water resistance is the reason I got this phone! I could literally see the inside workings. And their glue didn’t stay in place either. I can now pry it up enough to see the motherboard My phone is a Motorola Droid Maxx 2Edit: The company reached out to me and were very understanding of my circumstances. They explained to me that they do not stock bevels nor do they remove them because of how easy they break. They would have simply replaced the whole digitizer (bevel already put on by the manufacturer) if I hadnt brought in my own screen. I wish they had told me this before installing the screen, I cannot, however, blame them for the poor quality digitizer that came without a bevel. Next time I will let the professionals buy the replacement screen.
Great service, honest and professional. I tried to fix an iPhone screen myself and I couldnt get it to work. I took it in and explained what I tried to do. The were able to get my screen working and not charge me.
This place is awesome! Excellent and honest customer service, prices are fair. I’ve sent a lot of people here and they all felt the same. I’ll definitely go again if need be.
These guys are top notch! I came in with an iPhone problem that turned out to be more complicated than it should have been, and it took like 2.5 days to figure out what was going wrong. After all that time and with my phone traveling through all the staff members, they still only charged me the same amount they originally quoted me for. They were prompt about updating me and were very patient about the whole thing. They gave great advice and were great at communicating. I really respect them for how well they helped me! Id definitely go again! Shout out to Stream, especially, and also Jeremy and Will for all their effort and help!
The people here are fantastic! They had what I needed on site, and were able to replace the battery in my phone in a timely manner. Very professional and courteous.
Dropped my phone at the airport and broke the LCD while I was in town on a short trip. Fix it mobile was able to repair it the next day and installed a new screen protector and case for me. Great customer service and quality repair work! Will use again next time I drop my cell phone!
Great service. Went in for a phone charging concern and they were able to quickly diagnose and fix my phone with no major repair without selling me uneeded parts or service. Highly recommend them!
These guys are amazing! I went in with a phone that had completely stopped working. Wouldnt boot up, wouldnt take a charge. Their friendliness and helpfulness was genuine. Very knowledgeable. They personify the truth that business is about relationships. I cant recommend them highly enough.
Stream was incredibly helpful, quick answer courteous! I’ve been here a few times and would recommend highly!
My iPhone charging port stopped working and I took it into them. They were incredibly nice and professional and even took my phone back to see what they could do before charging me for the repairs. It turned out it was an easy fix and they not only fixed my phone but did it for free. I highly recommend this place!!
I had an issue with my screen repair and they fixed it for me for free, and included screen protection on both the front and back of my phone at no charge. My phone is now working great! Thank you!!
This is the second phone I’ve taken to get the liquid screen protector, along with the phone case, waterproofing, and warranty. It’s the best! If you never want to buy another screen protector again or deal with those cracked or peeling screen protectors then go here and you won’t regret it. They have the best quality liquid screen protector. It lasted three years for me, would have lasted longer but I upgraded my phone.My parents and I got our new phones in the evening and were afraid the store would close before we could get the screen protector. Riley was awesome! He let us come anyway and he stayed late after closing to make sure we got covered and took home our brand new phones feeling comfortable with the protection and warranty we were getting. He answered our questions and helped us without rushing us even though it meant staying later for him, and during the holidays. He was so patient and we left there having been well taken care of and confident with our new phones. I will continue to go back for every new phone, Apple Watch, or other device. They’re really the best.
They did a no charge analysis on my iphone to see what the problem was. Hardly no service business does that anymore. Staff were courteous and professional. They acknowledged my presence as I was waiting to be serviced. Can’t go wrong with this business!
So, this is a current ongoing issue, I handed them my Childs iPad over 72 hours ago for a simple battery swap, I have yet been able to get it back from them. When I went in Monday (today) to pick it up after 3 days I was told that there system was going through an planned upgrade and they could not check me out. I asked when could I get my iPad back, was told that they could not give me a time or even a day to pick it up. I asked for a reusable time and was told cant make any promises. Than I asked if they were just going to hold my property hostage until some random point in the future and he responds was yes. Let that sink in, they knew of this upgrade and decide to do it during business hours. Its not like Im not willing to pay, they wont even let me pay. So, now a several hundred dollar item is in their possession that I can not get back until a random unknown date and time and I have to keep calling and checking to see if their systems are up. At bare minimum they could have warned me before about their systems not being up. After I get my property back from these people who are holding it hostage, I will never go back, and I would advise others to avoid. Because the fact of the matter that they choose to change systems in the middle of work hours rendering all people the inability to receive their property back until an unknown date alone seems like poor management and planning to say the least.
I upgraded my SD card in a new phone I bought and an app kept looking for the old files and would not work right. My phone service could not fix it so I stopped at Fixit mobile in Layton. Winston listened to all I had done to try and fix it and spent at least half an hour working on it and managed to fix it. It works perfectly now. Winston is incredible! Then after all that time he would not even charge me.
I went in and was immediately greeted by Christian who gave me plenty of options to choose from. They got me all set up with a high quality phone quickly. I highly recommend this store if you are looking for awesome deals and a new phone.
The worker there named Stream was friendly and so helpful! Will take my phone here for all future repair needs.
I had a problem with my IPad so I went in to Fixit, thinking it would not be an easy fix. The nice man who helped me was very professional, and responsive to my needs. He said let me take a quick look. Diagnosed it immediately. Helped me and I was on my way. I would truly recommend this place to everyone. If you have a problem don’t hesitate.
Great service shout out Stream D. such a kind and reliable worker!
They did an awesome job fixing my phone! It works perfectly and was affordable. Will definitely be back for any more repairs
Great customer service, they are fast, and did a great job! Definitely recommend them!
Exceptional service! We appreciated Christians thorough explanation of the repair and warranty. This was after our carrier said the phone couldnt be repaired. This was a low cost alternative to purchasing a new phone.
Fixed my iPhones battery in under 20 mins. Super friendly, wonderful customer service! Best place to fix any mobile device.
Don’t take your ps4 or any console there to be fixed I took my ps4 there and it 3 weeks to get it fixed and once they said it was done i brought it home and tried to play it and they did not fix anything on it it made the same weird noice made the same error and it still over heats THEY DID NOTHING AND STILL MADE ME PAY
I had a ball of lint stuck up in my charging port - they fixed it for free & just asked me to leave a review. Christian was super kind, helpful, quick & didnt take advantage of helping me out. Really great experience & will go there next time I have any issues with our devices!
This place is spectacular! I get my phone cleaned here all the time. The employees are very nice. I definitely recommend this place to anyone. Way better than the apple store :)
Due to all all the rallies and stuff our coordinator does she decided her new phone needed more memory and added a microSD card which then confused an app on the phone. After working on it for 2 days and even emailing the app developer she took the phone in and even though it is not one of the services they usually perform Winston worked on the phone and figured out how to get the app to work correctly. Now we have a very happy coordinator who would like all to take phones and tables to Fixit Mobile for repairs of screens and charging and to get waterproofed
I called Fit It Mobile because I needed something that I didn’t think they could do, place a tempered glass screen protector on my daughter and sons iPads. Something that I’ve wasted money trying to do myself. I didn’t buy either through them, but Winston at the Layton store was only too happy to make up where I failed. Thank you for helping me give my kids something and helping to make it all it can be.
They replaced my battery in my iPhone 7plus. Did it within 1 hour and it last me all day again. They also replaced my screen protector and waterproofed it. Price seemed fair and they did a great job. I’d definitely go back.
Ive been here twice to get my screen fixed and they were also very professional did a great job with my screen! They always got the job done very quick!
Went in due to speaker issue on my phone. James was able to get my phone working in a matter of minutes. I can actually hear the person through the phone more clearly and crisp than even before I had the issue. I highly recommend FixIt Mobile for all your phone repair needs. Excellent service and honest. I was a first time customer, but now a life long customer. Thank you!!
They are amazing. My daughter’s phone gave me the black screen of death. I stayed up for hours the night before trying to fix it. I had followed all of the repair steps, etc. I couldn’t fix it. Took it to them and it was fixed within 2 hours. Amazing super nice friendly staff!!!
Winston was incredible and so helpful to solving my daughters cell phone problem, and it didnt cost a thing with his suggestions! We wanted to buy him lunch but he said he couldnt accept that. Hard to find honest repair people that dont want to just make a quick buck! Thank you Fixit Mobile!!
I had misplaced the sd tray for my iPhone 6s and Christian helped me immediately. He brought out several to try, and did it for nothing. I’ll definitely be coming back when I need!
Christian was very helpful, professional, and friendly. He explained problems and repairs well. Further, he wasnt going to charge if the repair didnt work. You dont see that often in this world anymore. He will tell you if it is cheaper to replace your item than fix it.
Christian staton, was amazing both times I needed my ps4 fixed, the price was awesome, he was very friendly and knowledgeable of his job😁
This place is amazing. The workers there are so kind and funny! The awesome people that helped me were Fernando and Riley I believe! They are hilarious and just make the whole visit enjoyable.
Stopped in to have these guys check out the speaker on my iPhone 11 since I couldn’t hear out of it… they had my phone cleaned up and looking like new in no time. And wouldn’t charge me!! 5 ⭐️ Service!
The OLED display on my iPhone X wasn’t working and the touchscreen also stopped working. Riley was friendly and laid out all of the options I had to fix it. He did a great job and I have not had any issues with it since! I would recommend them to anyone!
5 stars Plus - nice work. Went in with a non-functioning charging port - thought it was going to be a repair. Cleaned it up and it works great. No Charge! Great Service! 4 phones in the family and will no doubt need a future repair. We will be back!
I visited this store at the layton location. I walked in about an hour before closing. They were very helpful. They replaced my cracked phone screen and it was ready in 45 minutes. They were very kind and patient with me when I forgot my wallet at home and needed to call to have it brought to me. The two employees that I talked with there were professional, knowledgeable and friendly people
Great service and very professional!
Great service! They fixed my phone quickly and for a great price. I will be going back for all my future phone service!
I am so impressed by the team at this store. The staff explained the issue with our phone simply and clearly, refused to charge us for an issue they didnt think they could fix, and explained what they thought the problem might be and where we could go to get it fixed. This is ethical customer service at its finest, and I will definitely be back and recommend this store to all my friends.
They were great and responsive. My iPhone is working great! Highly recommend for iPhone/iPad repairs
Great place, knowledgeable and not pushy to upsell..definitely recommend
I went in today to get my cracked screen fixed, and because my phone was acting up because of water damage..they were able to take my phone in and get it fixed right away. James was so so nice and helped me get the best deal possible. He got my cracked screen fixed, put a liquid screen protector on it, got me on the fixit advantage premium, and even got me a new protective phone case all for an AWESOME price. so THANK YOU james for being so kind and helpful. You are awesome and my phone is working better than ever(;
FixIt Mobile is awesome!! They are knowledgeable, fast, and inexpensive. The tech I talked to on the phone knew exactly what was wrong with my iPhone and made sure they had a replacement part in stock before having me bring my phone into the store. It took her no time at all to fix the problem and she wasn’t satisfied until she had checked and double checked to make sure everything was working again. I had no idea that iPhone repair could be so inexpensive! These guys are great! I will definitely use them again!
I have used this business at least 6 times and have never been dissatisfied. They are prompt, apply discounts when available, and do quality work. I need them again unfortunately, due to rambunctious grandkids! They are top rate in my books!
I have taken my broken phones here for years and have been pretty satisfied. They always seems to resolve our problems, though I’m not sure they are the best price. Beware of the Gadget Guard warrantee they push! They charge $50-$90 for it, and it is completely invalid if you don’t register it before 30 days. I am a few days over and am in need of repair and Fix It told me it’s invalid. No sign of the $50 they convinced me out of just over 30 days ago. 😡 I won’t support a company that charges customers for something with the hope that they will forget to register. The tech I spoke to claims that it is Gadget Guard that charges that fee and every penny of the $50 goes straight to them. I have a hard time believing that. When I stated that we will no longer be using the service of Fix It, the tech said, “ok, bye.”
Really lovely experience! How often do you say that about getting your laptop repaired??? They were great at estimating time to fix and cost, and in the end when the problem turned out to just be a loose plug, they didn’t charge me! I was so grateful! Really friendly folks, and they let me put up a flyer for my business on their community bulletin board. You can tell these people genuinely care about people as well as the technology they fix. I trusted them, they seemed like very honest, good folks.
My sisters phone battery needed to be replaced and they did it in less time than they told me! Super nice and fast! Will come again!
Went in with a broken phone, came out 20 minutes later with a well working phone! Including that the employees were so caring and nice! 1000/10
FitIt Mobile agreed to fix the screen of my phone. When they returned the phone, there was feedback on the microphone that had not existed prior to me trusting my device with FixIt. I called my carrier, (T-Mobile), and they suggested FitIt Mobile had damaged the microphone while doing repairs.I returned my phone to Fixit mobile, and they told me they could do diagnostics on the phone. After diagnostics were finished, they claimed to have fixed the problem. I was very specific, and they assured me the problem was solved.Within a few hours, it became clear FixIt Mobile had NOT fixed the problem, but the feedback remained. Now I have to take my phone to get fixed by a company who KNOWS what theyre doing. Ill have to pay a new fee to solve the problem FixIt Mobile created. FixIt Mobile employees are incompetent, and I recommend you find a different company to repair your phone.Good luck.
LOVE this place! The only place I trust with my phone problems! I will never go anywhere else. The staff is knowledgeable, quick, SUPER nice, and caring. They obviously care about their customers and the quality of the work they do. Highly recommend!!!
They had my Samsung S10 screen replaced within about an hour. Works like new!
I went in and got my I phone screen fixed in a little over an hour and it was extremely damaged. Going through Apple would’ve cost me around 300 dollars. Going through them only cost me a little bit over 150$. Great people and very kind. I really enjoyed going here and i loved the work. When I got it back there was a small part that was not working on my screen but neither of us noticed it until I got home. So I brought it back and they fixed free of charge and they did it quickly. Excellent service and my screen looks better than when I bought it brand new.
Great service; quick fix, professional appearance and interaction, kind employee and thorough work.
I hate to leave such a bad review but I took my broken screen to be replaced I left my phone they said they had a screen in stock and to come back around 530 i called and asked if I could just grab it in the morning. They responded that was great i went to get my phone today and showed up at 1pm as the boy went to get my phone he came back to tell me it was actually a defaulted screen and we would need to order one. I paid and ordered the new screen they said it would be 3-5 business days I said ok they gave me my phone and I left. Once I got in my car i tried to plug it in thinking it was dead. After awhile if trying I took it back and said it wouldnt turn on. He took it in the back and came back to tell me they had taken my screen off and when the other didnt work put mine back on which must be the problem of why it would randomly turn on but was frozen or you couldnt get the screen to work. He said I would just need to wait for the new screen after I said I couldnt go a week without a phone and no response I asked for my money back from the screen I ordered and left. I had to go buy a new phone. Very disappointed in the customer service that nobody called me or tried to help me in anyway!! Definitely go to Riverdale!
Great place. I had a phone that was not charging. He fixed it in 5 minutes.
They were so nice and so efficient! They replaced my screen in under an hour. And gave me a great price for it! Definitely will be going back !
Amazing service. Friendly and enthusiastic staff willing to help! Would recommend anyone looking for fixing services to come here.
This is the absolute worst palace to get your phone repaired. I went there to get my screen fixed and it was fine for about a week, then my phone started bugging out and the screen would stop working and it would type, highlight, scroll and other things like that constantly, and the only way to fix it was turning off the phone then turning it back on. I divided to get the screen replaced again and that screen lasted a few days but small things happened like on the first screen still happened. Not even a week later screen stopped working completely. I went there one last time and the screen stopped working that night.
These guys are great! I dont know a lot about electronics and having someone I trust is such a relief!
Great service! Fast and reliable!
Had a dirty power connection for my iPhone. They cleaned it and were able to restore full charging capacity. For free. Awesome. And save me about 150$. This is customer service seriously.
If you have a problem with your phone, this is the best place. They are super professionals and provide the best customer service!If I have the chance to give 100 stars to this review I would gladly do it... Sadly I cant, but all I can say is that Abbey Low will provide the best customer service and will make sure that you walk out with a big smile on your face.Dont think twice, this is the best place in town!
FixIt Mobile in Layton has an amazing staff and the manager Abby is such a pleasure to work with! Professional and friendly atmosphere and great customer service. Will be recommending to everyone I know!
Went in to get my phone cleaned---Charging port was full of pocket lint & dirt. Nathan cleaned my phone in less than 5 minutes, was super friendly and didnt even charge me. Will definitely come here again if I ever have any issues with my phone.
Wonderful people to deal with. Professional and courteous every time. We take all the cell phones from my Travel Agency to Fixit Mobile for service. Top notch service and value.
This was the best experience ever with a phone. After a damaging report from the Apple store—giving us a $350 replacement as the only option—Abby fixed the phone for under $100. Then we got tempered glass and waterproofed it too to keep it safe for next time. If we’d needed a replacement, they had an UPGRADE available for $350. This place rocks. What a relief. Oh, and they did it all in under an hour!
These guys are awesome. From the second we came in they gave us great customer service and were honest. We went to sprint to try and get our phone fixed/replaced and they turned us away. These guys are quick and efficient and teach you how to take care of your phone. Highly recommend them to anyone.
These guys were so amazing to work with! They did such a fantastic job with my phone and got it done so quickly! Will be coming back here forever and recommending them forever!
No other store could fix my phone charging problem and they opened my iPhone right up and fixed it! They saved all our Hawaii photos! Thank you SO much!
I went in with the end of a snapped lightning connector in an iPad. Though it had been mangled (through attempts at getting it out), Abbey was able to pull it out. The best part, she was able to do it while I waited and was so kind. Definitely earned my future business!
I’ve been here multiple times and honestly have never had a bad experience. They do a great job! Today I went it because my phone screen randomly turned black. I knew it just needed a reset but didn’t know how to do it, so i went into Fix It. I walked in and Abby literally did it for me in less than 30 seconds. Any time I have a phone problem, I automatically go straight there.
I came in to have the screen of my old phone fixed and get a screen protector for my new one. I was helped by Abby, who was super nice and very patient in explaining things to my confused, non tech-savvy self. She even offered to help me transfer all my data to my new phone without me even having to ask. I had a great experience coming here for help and would recommend it to anyone else whos having phone trouble.
Was pleasantly surprised at how quick AND honest they were! I was expecting to pay $80 to fix my iPhone speaker and when I went to pick it up they said, Good news! We were able to clean it without replacing it and there is no charge. WHAAAAAT??? Who does that these days! Super friendly and efficient. Thanks guys!
Nathan was an awesome tech and James answered all my questions.
Stopped by to have my wife’s phone fixed (she wasn’t able to hear others talking to her)and in less than 5 minutes Dalton had the issue resolved! Awesome service and very knowledgeable! I highly recommend Fixit Mobile Layton!
Abby was so helpful! I took in my iPhone 7 because the ear speaker was quiet and I thought maybe it needed a new one. Instead she cleaned the speaker and charging port and now it works perfectly!!!! The whole thing took maybe 3 minutes and it was free! She saved our bacon! We’ll definitely be recommending this place to everyone!
Im and old analog type guy with a phone that wouldnt turn on. I was expecting to either buy a new phone or pay a ton to get it repaired. The young guy hit the power button and the low volume button and it turned on. He is either possessed with secret knowledge or a magician! He made my day! Thank you very much, young guy! Sorry I didnt get your name.
This store is amazing, fair and doesnt charge for impractical services. I own a Pixel 3 XL and it suffered a small drop fully cased and with the screen protector. The phone took no damage had no issues but the display cable to be able to view the screen was knocked lose. Frustrated I didnt want a refurbished phone for such an easy fix for I knew that Ive taken great care of mine. I explained this to the phone technician (Abby) and she understood my concern of not wanting a garbage refurbished phone as a replacement, as my warranty provider suggested. She took the phone from me and easily fixed the assumed issue all in the same day. Shop was busy all day and still managed too solve the the issue within an hour. I went to three other phone repair shops the same day and regret not coming to fix it mobile as my first one, all other businesses quoted me at a week or two to fix the issue or to get replacment. It was one wire that had to be plugged back in and very obvious to tell that was the issue, Im glad this business listens to their customers and also can assume such simple problems without escalating it to the most expensive and time-consuming result.
Great workers they are very helpful, quick and friendly. Would definitely recommend.
I showed up with a phone that just would never turn on. He was able to get it to turn on and start charging. He gave me some ideas of what to do if it happens again and gave me some products to try to help the problem. Not pushy. I didnt pay a penny. Super helpful.
Dalton is awesome, he is very good at customer service and very confident on his services. They are a little more expensive than other places but well worth it. They really are the best place to go for any iPhone repair. I will be bringing all my devices here for any repair. Thank you for your great service.
The employee at Fixit was great! Within a few minutes she was able to take care of the problem I was having with my phone. Thanks for your support and friendly service.
Took my phone in for what I thought would be an ear speaker and charging port replacement but the tech that helped me just said it needed a quick cleaning. Took only a few minutes, cleaned all my construction dust out of all the speakers and ports and sent me on my way without charging me. I’ll definitely be coming back when I have an actual repair needed.
I cant even say enough great things about iQue! I have taken the phones of my family here for 3 years and have always loved the service. They are very quick with their service. I have had multiple screens replaced with their great service plan. I have also had other issues with phones that werent working and they were fixed quickly. They have fixed my daughters phone multiple times for a low fee or with out charge. They have great prices! Recently my daughters phone was unable to be fixed. Dalton was so helpful with getting me a new phone that had been a demo phone. It was a great price and came with a great warranty and accessories. They even applied the water resistant solution. (Whatever it is) we were so happy we even bought another phone for my husband. I love this place. Dalton and the staff are very helpful.
Great service and super fast! had my phone fixed in under two hours it wasn’t connecting to my service so I couldn’t make or receive calls glad to have it back!
Stopped by the Layton store and Justin fixed my screen protector. He was awesome. My family loves iQue and we are very happy customers and we come here all the time. The service is always great!
I’ve been here before. My brothers phone wasn’t turning on so I took him here. They tried there best to fix it but couldn’t. Everyone was really nice and did there best to help. I was just wondering how much it costs to fix a shattered screen on an iPhone 7 Plus.
My lens came off of my Apple Watch so I took to IFIXIT in Layton. They were so nice and pleasant to talk to. It took about 30 minutes and my watch was fixed. Best of all she didn’t even charge me anything for the repair. IFIXIT is the very best!!!!
These guys are the absolute best!! Took my phone in there and they were very helpful and polite! They had what I needed right there in the store to get my screen fixed and had it done within a couple hours! Highly recommend them and I will be going back there if I ever need anything repaired again!! Thanks guys you rock!! 😊😊
Excellent customer service!!! I just had an experience where my battery wasnt charging so I went in for a new battery. They replaced it twice but it didnt fix the problem and then they seriously went above and beyond in their customer service in taking care of my broken phone when it wasnt their fault that a battery didnt fix the problem. Dalton helped me this time and was awesome. I noticed one day that the general manager was there and really empowered his employees to make decisions to help the customer. Weve used them for years and always have had a really great experience with the. Im very impressed with their customer service .
The service and savings are great at Fiixit Mobile. Thinking I needed a new protector for my Iphone I took it in. They were able to fix the one I had at no charge to me. Very knowledgeable and so helpful there! I recommend it for anyone who wants to save money and get expert service.