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Engine Worx Small Engine Repair
3021 N Fairfield Rd, Layton, UT 84040, United States
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Engine Worx Small Engine Repair
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St
Review №1

Terrible communication. They lied to me 3 times over the course of the tuneup. They missed the pick up date twice and blamed their technicians for not coming into the shop those days. Then when they called to tell me of additional work that needed to be done on my machine. I knew it didnt because I already had a tune up from another local company that told me small engine shops prey on these type of issues. They missed the return date and never once called. Bad Service. And wouldnt return.

Za
Review №2

These guys are top notch. Brad and crew are skilled and considerate. Will be taking all my small motor repairs & maintenance to them in the future. They have earned my trust and my business. Hats off to you, EngineWorx!

Sa
Review №3

I bought a lemon from a different place and we went to see Brad at Engine worx. When we got there he greated us, looked at our mower and told us the truth about what was happening. Of course my husband and I were upset after just getting this other mower for my father in law who recently had surgery on his back. Everyone that was working was super great and nice and they ended up taking our broken mower and sold us a new one that is 10x better and we showed my father in law and he was so happy to have a working mower that is self propelled. I cant thank everyone at Engine Worx enough. They have my husband and I business

lo
Review №4

I bought a mower from engine worx today and it was a good experience. Friendly people and were willing to talk and answer questions. Hoping for a long a prosperous life with this mower!! Thanks guys.

Gl
Review №5

Good techs that do really great work at reasonable rates. They were able to fix my pressure washer that another shop had worked on and failed after first post maintenance use.

So
Review №6

Took my riding lawnmower in for service. It was running funny and had low power and would die while operating under load. After the diagnostic test I was told that it had low compression and would need a new engine with an estimate over $900.00 or I could leave it with them and they would scrap it for me. I took it to another shop, they repaired and serviced the mower for less than $350.00 and it is running like new again.Update after reply from owner: To clarify my review was related to the diagnostic conversation. Upon review of the work order mentioned by the shop, the information that was stated is correct as well. My review stands because what was listed on the shop order was NOT what was relayed to my when making my decision for Engine Worx to fix my riding lawn mower.As far as the price of the repair compared to the service price listed in the response, the service provided by the other shop included a more in-depth service than what was included in the price that was quoted to me when I dropped off the machine.

J
Review №7

Honest, Will get your things done and a timely manner, Ill be back for sure!

La
Review №8

Very disappointed. Took my lawnmower in that wouldnt start and was told engine was unrepairable and they offered to trash it for me. I wanted a second opinion before deciding what to do. Another shop said it just needed new belts--easily repairable for under $100.

Ke
Review №9

Very helpful. Ill be back to get all my small engine repair needs taken care of.

Ke
Review №10

Helpful staff with parts in stock for the old oddball riding lawn mower I have

Er
Review №11

These guys are the best. They were responsive to my need for a quick turnaround, skilled at diagnosing and fixing my problem, and have the most excellent system for electronic communication. When one of my engines was dead, they graciously did not charge me even though I am sure it took their time and effort to diagnose the problem and communicate with me. Very impressed. The best I ever dealt with!

Ja
Review №12

Super fast lawnmower service. In and out the same day. Great to work with. Friendly, flat rate, great deal! I just sent my brother-in-law to them too!

An
Review №13

Hey guys! Great work on the mower shes workin like a dream. Top notch mechanics here, if you need your mower fixed this is the place to go for sure. Thanks again fellas.

Ca
Review №14

We brought our lawn mower for repair and service. These guys had it fixed up, working and looking like new in a few hours. The employees are friendly and accommodating, and we will certainly use them again.

Al
Review №15

These guys are the best you can find in the area hands down, they had my mower fixed in 2 days. Always recommended to friends and family very good work gentleman.

Ga
Review №16

Brad and his crew did a fantastic job getting my snowblower up and running in a short amount of time. Delivered it to my house the same day. Nice to have people you can rely on. Much appreciated. Take your small engine repair needs to Brad, you won’t be sorry.

Ap
Review №17

Excellent customer service! The team at Engine Worx went above and beyond to get my snowblower fixed before the Thanksgiving holiday. Quality work for a great price-I highly recommend!!

Ty
Review №18

Rented a Uhaul through these guys, I picked it up at 10:30am and dropped it off at 3:45pm the same day and they charged me an “after hour” $21 fee because I put the key in the lockbox when I dropped it off. The lady at the desk said she would be heading out early and to just put the key in the box when completed. These people are obviously scammers and look for any reason to charge people extra money. Scum!

Ga
Review №19

Very satisfied with the service and help with my mower, considerate people who provide the best service they can. Highly recommend!

Ma
Review №20

These guys are great, Highly recommended they work hard and they work fast! Keep it up guys.

Gu
Review №21

Very courteous, extremely quick turnaround and thorough services provided. Went above and beyond with our lawn mower maintenance we requested and completed all of it in a very timely manner at a great rate. Thank you!

Pa
Review №22

Had to have major repairs done on my snowblower. Brad and his crew did a great job for a reasonable price in a short time. Highly recommend them.

Gr
Review №23

Easy company to work with. Personable with demonstrated engine experience and knowledge. They knew right away what my Cub Cadet XT1 riding lawn mowers problem was and gave me clear instructions on how to avoid the engine problems going forward. After fixing it, they put together all the warranty papers and all I had to do was sign for it. Definitely recommend and would definitely repeat as a customer, but I hope my mower doesnt give me a reason to!

St
Review №24

Brad is an awesome guy. Service oriented and detail minded. He took time to go the extra mile and get my snow blower back in service right before a big storm hit. He saved me from my own procrastination!

Tr
Review №25

This is the place to take your mower if you want it fixed right, quick and inexpensive! These guys know small engines. With just a couple of questions on the phone they knew exactly what needed fixed then hooked me up with the lowest cost way to do it. A few minutes of work and my mower was not like new, it was better than new. It may look like there are lots of places to go to get your lawn mower fixed, but there is really only one, Engine Worx!

Br
Review №26

Brad did a great job fixing my snowblower quickly! It starts even more easily than it did when I bought it. Id definitely return to Brad if I need service again. Thanks, Brad!

Mi
Review №27

I have a very old MTD tractor mower (25+ yrs) that Ive kept nursing along until I had an electrical problem that was beyond my ablities. I took the mower to Engine Worx in layton. This was a Tuesday afternoon that Joe helped me unload the machine. I told Joe how I had tried to resolve the problem, even to my checking the points and condenser. After several (5+_) hours I gave up.I got a notice Wednesday afternoon the mower was ready to pick up.Joe was the mechanic and a very good diagnostician, found the problems, replaced the parts and got it running in very good time, at a reasonable price. I am very pleased. I highly recommend this small engine repair as one that will be straight with you for good or bad.

Ta
Review №28

Took in my S240 mower about a week ago and Brad was super professional and knowledgeable. He had it back up and running in no time it seem. Great Veteran owned Business will be a repeat client.

Ch
Review №29

Brad is very knowledgeable and helpful. He gave us a great deal on a new 24in Troy Bilt snow blower. He even dropped it off at our house. I’ve used it 4 times so far, and it works great!

Al
Review №30

Looking over the posts, I was shocked to see one and two stars. I give them five stars and here is why:Last year, I had a problem with my snow blower that I took to a different person. This year was nothing different, same issue. Frustrated, I spoke to Brad about the problem. He took it right in, fixed the issue, and had it back to me that same day in about two hours. Thank goodness because it snowed that night. THEY DO GOOD WORK!I have experienced other small engine repair shops and Engine Worxs is one of the best. I am telling all my friends and family to take their equipment there. Nice job Brad! Thank you very much!This small company is making a name for itself!!!!!

Jo
Review №31

These guys are amazing! Brad took the time to talk to me about my machine and helped me understand what was wrong with it and what I would need to make the machine running again. They ordered the part needed they kept me up to date on everything and had the machine done within two business days! I definitely recommend these guys to everyone and anyone.

Ki
Review №32

Brad has repaired my snow blower a couple of times this winter. I would highly recommend him. I live in Park City, he was very communicative, picked up my unit according to my crazy schedule and dropped it off when it best suited me, always in the agreed upon time frame. The work was top notch and for any small engine work, I wouldnt consider going anywhere else.

Za
Review №33

I highly recommend this shop. Great service and friendly. I had to take my snowblower in for repair. Brad had it fixed quickly and delivered it to me at my home after thoroughly checking and servicing the machine. I will definitely be returning to Engine Worx for all my small engine repairs.

Ca
Review №34

I take my snowblower here and they are super friendly. They know what theyre doing and they love Public Safety Employees!Thank you for your hard work and making us feel appreciated!

Pa
Review №35

Great folks to deal with, were honest and upfront on the phone and gave me a great price on an engine replacement. Would do business with again.

Ry
Review №36

Brad is the best. Took an old single stage snowblower to him. He did all the research and found it wasnt worth fixing. Gave me an amazing deal on a new one. I love it. He does what it takes to make sure the customer is happy.

Je
Review №37

Helped me out with everything I needed! great customer service and prices.

J
Review №38

My neighbor is so jealous when he sees me out on my snowblower. Couldnt be happier with the work Brad did to get her running again. Good prices and quick service. 10/10

Ke
Review №39

Thanks for the quick repair on my lawnmower, you guys are life savers.

Et
Review №40

I debated whether or not to write this review because Brad seems like a pretty nice guy, but my experience with his business is that it is run poorly. He is difficult to get a hold of, is not responsive, doesnt keep his commitments, and does not set expectations. I would not come back here, despite generally liking the owner as a person.

Ch
Review №41

Brought my damaged mower to engine worx after I had spoken to Brad on the phone to describe my problem with a poor repair job from someone else. When I arrived he immediately examined the mower and began to repair the damage, tune and power clean the unit. I was charged a reasonable rate and my 7 yr old mower runs like new.It was a pleasure dealing business there and will definitely still be using Engine Worx in the futureNice job!!

sa
Review №42

My lawn mower that Ive had forever decided to die on me recently so my friend recommended me to engine worx to get it repaired. So I called them and I talked to brad he got my lawn mower in with a quick turn around and it was good as new I definitely am going to recommend them to any of my family members and friends

ar
Review №43

Thanks brad for fixing my power washer in a timely and effective manor you and your crew are very professional and I will definitely be coming back to you guys if I need more work

Wa
Review №44

I can’t believe these guys get the reviews they do. They have been a total joke. I’m not one to write bad reviews but this one deserves it. I dropped off my generator over 2 weeks ago and was promised the world. Their communication has been absolutely horrible. The “next day” part has turned into a 2 week deal. Don’t hear a thing from them unless I bug them multiple times. I had to rent another generator and finally bought another one to keep things going on the job. I wouldn’t ever recommend them.Update: It has now been 3 weeks since I dropped off the generator. The guy finally called me and said that he got the part in and installed. He then saw this review and took the part off and sent it back!! So after 3 weeks, I have had to pay over $1000 in renting a generator, had to BUY another generator and I got this one back in the same condition I dropped it off in. Not to mention every time I go to pick it up, nobody is there and when I call he is very unprofessional with his language. STAY AWAY!

Am
Review №45

Great people who do quality work. Great price too.

Da
Review №46

Fustrated, I hate fixing my john deer; honestly getting together with brad the owner was the easiest and painless thing I could have ever done. Got it back fast and it ran better than when I bought it.

Ro
Review №47

Brad really took care of us.My daughter’s mini-bike had some issues. Brad was quick and courteous.I’ll be giving him all of my repairs.

St
Review №48

Brad did a great job on tuning up a snowblower of mine. He was very response, came and picked it up at my home and returned it after a quick tuning! I would recommend him for any small engines that need work!

sa
Review №49

Brad is very professional and knowledgeable he fixed my snow blower just in time for winter also being a veteran myself I love how the company is veteran owned.

Mi
Review №50

Took our trimmer in for repair. Took a little time. But, very pleased with repairs, cost and service .Brad was excellent. Will go again for repairs items and comment them.

Os
Review №51

Did a very good job on my mower. Friendly guys and great service thanks a lot!

St
Review №52

Reasonable prices. Veteran owned. They even cleaned my machine. It looks and runs like new.

Tr
Review №53

This place is a joke! I did not choose to take my mower to this company. It was warranty service through Lowes. I had taken the day off to get my mower picked up. Nobody showed up or called to let me know what was going on. When I finally got my mower picked up I had planned a certain time with Brad and he was 2 hours late. Showed up in an unmarked vehicle and received no paperwork. After about a month of not hearing anything about my mower l decided to call brad he said my unit was done and be delivered on Saturday. Saturday came and no mower was delivered called him on the following Monday Brad acted as if it had been dropped off said hed look into it and call me back. He didnt call back. So I had to call him he stated the next Saturday it would be delivered. Saturday came no delivery. Monday came after I had called/ texted multiple times brad called at 5:45 am saying he was twenty minutes away with my mower. I had talked to him about doing a standard maintenance while it was in for the warranty. He charged me for that service 100 dollars. When I had got the mower I noticed the one blade you could see on the mower deck had been sharpened so I had thought the service was completed. Brad was quick to leave. After he left I started to look if the service was really done. It was not. All he did is hit the one blade that could be seen with a grinder and nothing else. Tried calling he didnt answer. Then when I got to mowing my lawn the warranty repair work was done wrong now my mower doesnt brake and grinds when I engage the brakes. This was the worst service ever. He had my mower for 6 weeks. This company is crooked and needs to go out of business.

La
Review №54

Long story short, Brad is a lifesaver! Husband messes up our snowblower, it sat....for a while. Dad comes into town and try’s to repair it, didn’t work out quite how he planned. Hubby gives it another go, didn’t work. Took it to Brad, he fixed it and offered to deliver. Military friendly! Go see him! You won’t regret it!

Ke
Review №55

This was the only place I could get the belt for my snowblower. Not Lowes, not Home Depot, not Amazon, Walmart, etc. Brad at Engine Worx was so unbelievably helpful! He helped me find everything I needed and followed up with me till it was taken care of. I would recommend Engine Worx to EVERYONE.

Ja
Review №56

I bought a cub cadet riding more from home depot that stopped working one month after purchase! Brad was able to get the repair covered under warranty!

Co
Review №57

I took in my snowblower and they had it fixed in a few hours! Great service!

Da
Review №58

Grateful to find the guy Lowes sends their customers to when they have problems. He was prompt and very knowledgeable in his field. I will keep him in mind for the next time my snowblower or lawnmower breaks down.

Ma
Review №59

They were able to help me out immediately great service

Ad
Review №60

Performed a full service on my push mower in less than the originally estimated. The owner sent a text with photos giving me an update on the status of my repairs. I would highly recommend this shop.

Ra
Review №61

Went with these guys because they advertised pick up and delivery.Call got voicemail left message didn’t hear back so called again 2 days later.The guy that anwser told me he would come and pick up my snowblower that afternoon,no show no call.I have now lost a whole week waiting on these guys.I can understand if there to busy just tell me up front and let me move on to someone else.Would not recommended these guys to anyone.Called Honest Engine and they came right over.After writing this review I got a call from these guys was told he had a family emergency the day he was to pick up my snowblower and left my number at the shop so couldn’t call me.You make up your own mind if you want to use this company.At least you know the whole story.

Gr
Review №62

He done a good job and they were fast in getting it back.I was referred by a friend that like them .

Ha
Review №63

Was an awesome guy, fixed my lawn mower and weed eater super fast and at a great price. would definitely recommend to a friend.

Br
Review №64

Great guest service friendly people

Gl
Review №65

Great place to deal with, good service and good workmanship. Timely repair.

Je
Review №66

First time customer-- Had a great experience... they called with an estimate before doing repairs, sent photos to show progress and had it done by the end of the day. I wouldnt go anywhere else!

sh
Review №67

Brad did a great job for me repairing my lawnmower save me a lot of money and really help me out of a tough spot I would recommend engine worx to anyone.

La
Review №68

My wife took in our Honda lawn mower for a tune-up, two new Wheels, and a self-propelled cable on Apr 20th 2019. She was told we would have it back no later than Friday Apr26th. She called on Tuesday Apr 23rd to check the status. She was told the tune-up was done but they were still waiting on the wheels and cable and that it should be done no later than Friday like they had originally told her. We did not hear from them on Friday so we could pick up our lawn mower. My wife tried to call them starting Monday Apr 29th there was no answer and their voicemail was full to check the status of our lawn mower. They finally called us back on Thursday May 2nd and told us they were still waiting on the cable. My wife expressed her frustration with the lack of communication regarding the progress of our lawn mower. We are aware that companies do not have control over the delivery of parts and when they arrive but they do have control over keeping in contact with their own customers regarding items that are brought to them. When my wife Express this to him he was very rude to her I would not recommend this company to anyone.

Je
Review №69

Really good service my lawn mower is good as new. 10/10!

Fe
Review №70

Very friendlyI took my Go kart.I left it for one day, they called me and saidThe mechanic didnt want to work on this occasion on my kartThey didnt even gave it a look .Just make me spend time.So i cant recommend this place.

an
Review №71

Thank you for taking my family family power washer and to repair it and the guy I saw was great and wanted to help thank you engine worx

Ke
Review №72

Engine worx will go out of their way to make sure that the customer gets the best deal that they can.

Sa
Review №73

My Husband and the owner of small Engine worx entered into a verbal agreement (which I guess means nothing these days) to oil change, spark plug, and a new spring for the throttle on my snow blower, but I got was not that. ( I do not know after reading others reviews how they can give 5 stars on this place, is there a star lower than zero. ) I was promised it back in 4 days it took 15 days. Then the machine told me my engine was ruined, something about the gear box, who wreck my machine??? After 15 days I showed up at his shop called the owner on the phone after a brief conversation he YELLED at me and told me if I would have not been calling for updates he could have fix my machine, he never called me once, and he would return it to me and DUMP it on my drive way in the same condition he receive it, then he hung up on me. When I walk into the shop to see my machine on the day it was promise AGAIN, I found my machine in many pieces on the floor not on a box to keep my parts clean and together. If it wasnt for the machine trying to make things right who knows where this would have gone. Believe me folks this is a very boiled down story of what happened. I even contacted the BBB and told them my story. I would NOT recommend this place to anyone for small engine work...

Ky
Review №74

Very great service. I buy all my machines from them. Usually three or four a year

Ri
Review №75

I will not go Anywhere else the workmanship and integrity at Engine Works is unparalleled.

Jo
Review №76

Great prices. Great service. Fast!

Gu
Review №77

Honest and helpful. Engine Worx Small Repair was my 3rd small engine repair shop stop this day. -fyi they figured out what was wrong with my mower in 5 minutes.My small engine shop search went like this:1. First Stop: Honest Engine Small Sales & Service. Sounds like your carburetor but were closing in 1/2 hour. Try B C Small Enige down the road.2. Second Stop: B C Small Engne repair and More. Sounds like your carb. We have a 2 week wait.3. Thrid Stop: Engine Worx Small Repair. Finally!! (I guess third times is a charm).So i called Engine Worx and the guy who answered, Brad, said I can pick it up or if you want drop it by. so I decided just to drop it off to check it out. I walked in the door shook hands with Brad, who helped me unload my lawmower and took a look at it immediately.Apparently i had some gunk that was built up. I asked what do I owe for the service and he said, nothing, man; just keep us in mind when you have a real problem.Shook hands and I was on my way. Came home and mowed my lawn without a single problem. Now Im relaxing, drinking some sweet tea and writing this review.

CS
Review №78

I was quite impressed with my first experience here. Thanks for getting my ancient mower running!!

Sc
Review №79

Awesome owner and great business.

Ge
Review №80

Quick and friendly service. Good pricing on parts.

MZ
Review №81

I would not recommend this company to anyone. We were originally told our John Deere mower would take 2-3 days to repair. It needed new bearings. They would also do an oil change while it was in there. We agreed and they hauled it off on 4/12/16. When we hadnt heard back from them in a week, we called to see what was going on. Had to leave two messages before they called back. When they did call back he said the part had to be ordered in and the shipping delay was shipping from John Deere. He said the part was scheduled to be delivered the next day. (4/20) and that hed have it done and back to us Thursday 4/21. (Delays are to be expected, we understand that, but communication is key when you miss deadline after deadline)When that day came and went we called 4/23 and we were told it would be delivered that (afternoon) Saturday or first thing Monday morning at the latest. At that point he said it was completely finished and requested that it be paid for. We paid him over the phone. The bill was $100 over what he told us it would be, but we paid it anyways. We just needed our mower back. Saturday afternoon came and went and so did Monday. We called Monday and left messages. We called again and left messages Tuesday. Finally on Tuesday evening I texted him and said I felt he was avoiding us and we needed to know what was going on and where our mower was especially since we had already paid him. He texted back and said he was off that day and that hed deliver it tomorrow (4/27) He also sent a rude text to our other number and basically said we could take our mower somewhere else to be fixed next time. We tried to call him back to keep things civil and of course, no answer!! So, here we are, 15 days out and still no mower, just another promise that itll be delivered today. Overall, poor customer service and horrible communication skills. I cant speak for the work since we still dont have the mower back and our lawn is over a foot long. We should have gone to the John Deere service center from the get go. Lesson learned the hard way. Hopefully this review will save someone else from falling prey to this company.

Ka
Review №82

Great service. Always done a great job for me.

Ev
Review №83

Awesome experience friendly, honest, great customer service!

Sh
Review №84

We had a couple of issues they found the problems gotem fixed. Very honest and trust worthy

Pa
Review №85

Great customer service and excellent work!

Mi
Review №86

Dennis is a great guy... good service

Jo
Review №87

Great Service at a fair price.

Er
Review №88

Awesome customer service and awesome quality of work!

Te
Review №89

After I had them fix it, I had to take it to another place to have them fix what they did. But I did bring it to you and When I took it home it was leaking gas. And the blade I had you sharpen was worse after you sharpened it.

ch
Review №90

Awesome and polite customer service and awesome quality of work

br
Review №91

Best shop I have ever used

So
Review №92

They never did anything they said they would. Stay away!

Da
Review №93

I can not recommend this company for residential customers engine repairs.

Lo
Review №94

Delivered the snowblower to my home right on time. Troy 2460

Do
Review №95

Great service!

Kr
Review №96

Great service!

Je
Review №97

Brad is great

Tm
Review №98

Great service!

Ca
Review №99

Super service!!!

Ja
Review №100

Great service!!!!!!

Information
4 Photos
100 Comments
4.4 Rating
  • Address:3021 N Fairfield Rd, Layton, UT 84040, United States
  • Site:https://engineworxsales.com/
  • Phone:+1 385-423-2165
Categories
  • Lawn mower store
  • Lawn mower repair service
  • Small engine repair service
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–3PM
From the business
  • Identifies as veteran-led:Yes
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