Always nice people to work with. Great Dr Gunther! So concerned about my eyesight. Good results each time.
I felt the doctor was very thorough, and explained everything about Laser surgery that I will have in a couple of weeks.Those who assisted him were very good and considerate. Thanks for a great visit!!
Everyone at Excel in Lehi was terrific! Very easy to work with. So kind. I had a great experience. Thanks Dr. Smalley and team!!!
I would recommend Dr. Wooley to anyone. He was personable, very competent and a pleasure to have as my doctor. I was a bit concerned about having a new doctor since dr. Parson, my former doctor, was retiring. I immediately recommended him to my wife. This is the first public review I have ever written of any person or service.
Dr Smalley is an excellent doctor! He knows what he is doing and is good at it. He’s a kind person and makes you feel comfortable. I really enjoyed my experience at Excel Eye Center, Lehi. My boys saw a couple of the other doctors who are we’re also great.
Dr. Wooly is a new addition to this location and he is outstanding in character and knowledge! We were very satisfied with our experience.
This was my first visit to the Lehi office. When I walked in the front door I was immediately greeted by the friendly staff. My whole experience was very professional and pleasant. Dr. Parsons and his staff were very proficient and took all the time I needed to answer questions and made me feel very important . I showed up for my appointment right on time and I did not have to wait more than two minutes in the waiting room. I would highly recommend Excel Eye Center To all of my friends and family.
Competent staff and no wait time prior to seeing Dr. Aaron Smalley, who is an outstanding doctor, made my annual visit pleasant. I recommend both him and the Lehi facility.
The staff is great and made us feel at ease even though our first time there. Dr Woolley is super. He is confident, takes time to explain what he is doing, shared things we needed to be aware of, and is a great doctor. Thumbs up!!
Dr Mason Schmutz is our doctor for life!!! We are forever trusting our eyes to him and are so very grateful to have found him!!! Infinitely grateful!!!
Dr. Smaller is caring and always explains my results so I can understand them.
I went to the Lehi location to get an eye exam and to get my eyes dilated. The staff was so kind and helpful. The technician who did my initial exam and gave me eyedrops was so so kind and reassuring. The doctor I saw answered all of my questions and was very patient. I highly recommend going to this location.
Waiting time was very short even though I was early and everyone is courteous, friendly and accommodating. All questions answered promptly.
The staff at Excel Eye Center was friendly and professional. Dr. Woolley and his assistant were personable, skilled, knowledgeable, and informative, answering my questions in detail. Since my previous eye doctor retired recently, I feel fortunate to be placed under Dr. Woolley’s care.
Having moved to American Fork last year Iwas grateful to learn that Dr Wilkinson sees patients here once a week. He is very competent and I owe my good eyesight to him! He identified serious problems with my retinas several years ago and referred me to a retinal specialist. He has since replaced cataracts in both eyes for me and my wife. It is always a pleasure for us to see him for our annual checkups!
Very nice and friendly people did not have to wait very long in the waiting room
First time to this eye care office. Arrived at appointment on time and they got me right back. Exam was thorough and all my questions answered. Staff and Dr. are professional and kind. It was a positive experience, Ill be back, and recommend to family and friends.
Great experience! Dr. Smalley was amazing and took the time we needed to discuss things. We got in right away with no wait time
It was a pleasant experience. All the staff were very friendly. The wait time was very short, and the office was professional. Dr. Smalley was very attentive and thorough, he listened to my concerns and wasn’t in a hurry. All together a great experience.
My experience at Excel Eye Center was excellent. The front desk personnel were friendly and welcoming. The assistant was very kind, gentle and thorough . Dr. Smalley was very competent and explained things very well. I feel like I can trust them with my eye care and would recommend them to my friends and family.
The entire staff was friendly and very professional. The facility was clean and well kept. Each staff member demonstrated a genuine care for my health.
Very professional and the MD I met with had a wonderful bedside manner. He was very knowledgeable and explained things very clearly to me while engendering a very high level of trust at the same time. I am so happy that I chose to go see Excel among so many choices. I highly recommend them!
I have been a patient here for 3 years and they have always treated me well and keep me informed of what they are doing and why. They are very professional and friendly. Great office!
The doctor and other workers really took the time to help me feel welcome. The doctor also didn’t ever seem like he was trying to hurry my appointment along. He answered my questions and was accommodating even with my baby who had to tag along. Very satisfied with my visit. Thanks!
Dr. Smalley is friendly and kind. Always feel well taken care of.
Timely thorough and personable professional care. Dr Wilkinson is extraordinary. The staff could not be better. Feel totally safe in their care.
I have been seeing an ophthalmologist at the Lehi office for several years. The medical expertise is wonderful. The technology (medical instrumentation) available there is equally wonderful. The staff are professional and helpful. They have practiced pandemic safety measures that are very much appreciated by this patient. One concern I have had occasionally is that the wait time during a visit can be a little excessive. I would suggest an early appointment time in the morning or afternoon should they get behind because of unexpected delays with other patients.
The experience I had with Dr Matthew Parsons was life changing. At the age of 18, I lost the vision in my left eye due to a chemical burn. At age 64 after other failed attempts to restore Vision, I met Dr Parsons. He showed me a way I could see again, and after surgery and time, I was able to see in both eyes, the first time in 45 years.Medical science played a big role and I am so pleased to be under his care.
The physicians and staff are very knowledgeable and can explain your vision problems in a way thats completely understandable. They take the fear out of fearful things.
I always appreciate the staff and Dr. Smalley for their attentive awareness of scheduling my appointments and ensuring my eyes are well taken care of.
Staff are friendly and knowledgeable. Doctor Smalley is great. I found the Eye Doc for the rest of my life.
Dr. Smalley is super great. He is very thorough and patient. He answers all questions and explains things well. I would recommend him to anyone in a New York minute!
I am a new patient at Excel in Lehi, seeing Dr. Smalley. I was EXTREMELY impressed with the courtesy I was shown as a patient. Every detail of my care was clearly explained to me by the staff. Would highly recommend to anyone looking for ophthalmic care.
Dr. Parsons is competent and his interpersonal manner is confidence-building. Also, Stephen, his aide, is a credit to Excel Eye Center.
Dr Smalley was great! My appointment was on time and very thorough. His staff are super friendly.
DO NOT GO THERE. RUN FROM THERE AS FAST NAS POSSIBLE. THEY ARE AWFUL!!!!!!!!!!!!!!!
Dr smiley was very nice calm and very educational of what was going on with my eyes I thought I had cataracts I do but theyre not bad enough to treat with surgery. so he was very helpful and told me to treat myself with dry eye thats why my vision is probably not as good as it should be because my glasses are a okay 2020 period so I was just overall pleased such a nice guy Im surprised he doesnt have more business so go ahead go over to him hes hes a nice eye doctor and he they dont use that puff machine in your eyes. That puff machine is what like visionworks or America first uses America best uses to check your pressure in your eyes but thats so annoying period so here in Excel in Lehigh they dont use that puff in your eyes they just put some yellow drops in your eyes to check the pressure and you dont have to have that pain on your dry eyes with those puffs. overall its really great experience and I just advise anybody wants to go over there youll do a really great job for you
Dr Smalley is very caring and explains the eye exam, answering any questions or concerns.
No wait, super friendly staff and the doctors are fantastic.
Great experience! The tech who set me up (Steven) was very helpful and efficient. Dr. Smalley was very knowledgeable and took lots of time explaining what I needed and to know.
Organized, efficient, answered all my questions. Supporting staff knowledgeable with great people skills.
The doctors are great, but the receptionist was not the best.
We stopped by on my way home from the hospital because my eye was scratchy, infected and uncomfortable. Apparently, during surgery my eye was accidentally scratched. I was given a prescription which I picked up at Walmart in Saratoga Springs. About a week and a half later the infection still hadnt cleared up and I made a call to Excel in Lehi (same location) to see if I could get a refill of the antibiotic drops for fear my eye would revert to its original condition. I was assured that they were calling in the prescription refill right away and my husband could pick it up on his way home from work. He works late hours sometimes in Holladay and drove all the way to Saratoga Springs Walmart and arrived around 7pm just to find out the order was never called in :(. I then called the office and was nice, but expressed some frustration, I also sent a text message and an email regarding the situation. The next morning I received a call from an office manager apologizing and promising they would call in the order which my husband could pick up after work the same day. As a result, we went back to Walmart later that day but they still did not have the order (it was never called in). We then called Excel from Walmart and they said at this point they couldnt do anything to help and to call back the next day? I decided to call back and speak to a supervisor who then put me through to the supervising technician who looked it up and said something like oh goodness Im sorry, I called it into Walgreens instead, but you can go back to Walmart Ill call it in right now. I explained we were late for a doctors appointment as a result of this fiasco and wouldnt be able to get it now until the next day :( I still dont have this prescription, only a bunch of promises that never result in anything! :(
Very professional and great service
Very thorough and professional care. I feel I am in good hands to protect my eyesight.
Love this place - able to use free annual health insurance check up here instead of having VSP copay. Very fast, friendly, and thorough. Highly recommend Excel.
Dr Smalley and staff are very professional as well as friendly and knowledgeable
Great first impression! Dr Smalley was super nice and very knowledgeable. I’d recommend him for sure!
We have been there for my daughter’s yearly eyesight review. The eye doctor and his assistant have demonstrated great expertise and patience. We have got what we needed . We felt so very comfortable to talk to doctor. Thanks them so much !👍👍👍👍
Excel Eye Center in Lehi...The staff...well, I haven’t met or even seen one, who was not smiling or friendly. They are all friendly, smiling, and I do mean, actual Genuine smiles, helpful and attentive.The Doctors and their Assistants, are really good at Putting you at ease, by telling you, exactly what they are doing and are very careful and gentle with the procedures needed to care for, not Just your Eyes, but also, you, as their patient..We have choices when it comes to choosing a doctor, and we’ve All met doctors who think they are ‘God’, who think it is beneath them to explain anything about your case or treatments, butDr Smalee.. is Not one of those guys...
Professional place. I wasnt kept waiting in the waiting area past my scheduled appointment, but I was kept waiting in the exam room for over 30 minutes for Dr. Smalley after the initial vision test was done. Talked to him for maybe 5 minutes before it was all over. He was professional and explained things in a way that I could easily comprehend, but sitting alone, unable to see, for 30 minutes in a dim room left a bad taste in my mouth.
My wife and I had a great date with the Excel Eye team.
Everyone was kind and helpful, and Dr. Hatch is the best!
Dr. Aaron Smalley is one of the best eye medical doctors in Utah. We have used him for 15 plus years, since he graduated from medical school. We would recommend him to anyone wanting a great doctor
I feel very confident it Dr. Smally. He is very thorough. He explains things and takes the time with me that I need. I do not feel rushed, or like I am just a number being pushed through the system. It has been the best experience I have had seeing an eye doctor.
Been wearing glasses my entire life today while at excel eye center learn so much about my vision and how my sight works for me would like to say thank you for all your help had a great experience
Dr Hatch is great. Efficient and great at listening
Dr. Parsons is very polite and knows exactly what hes doing.
I am mind blown at how much this place charges for services. 2 years ago I had an eye ulcer, went to eyeglass world, they charged me $25 (accepted my vision insurance)to see me and order prescription, I had 2 follow up appointments that were included in the $25 price.I go to this place for the same problem 2 year later and get billed $297 dollars for the same exact thing. THEY DONT TAKE VISION INSURANCE, just health insurance. How does that even make sense?! So basically I got ripped off and had no choice but to pay. This place is not worth your money! They just want your money!
Dr. Smalley performed cataract surgery 4 years ago. Since then all follow-up visits are just like the surgical procedure, Excellent in every way.
I’ve been going to Excel for years. I trust the staff and doctors with my eyesight. The staff are attentive and organized. The exams are always thorough and I left with a new prescription for glasses and contact lenses. Thanks for keeping my world in focus
Great experience needing to get in right away due to an eye injury. Very attentive and friendly.
Dr. Smalley is amazing! He answered all my questions and concerns and helped me to relax. My wife and I see him for our eye/vision needs. His diagnoses are right on. He is an Opthomologist with t lot of skill and compassion!
I felt like dr pardons was very thorough and answered all my questions.
They were all really nice! They took me through the surgery step by step I was never uncomfortable. They always made sure I was ok.
Great service. Dr. Smalley is professional and congenial. I have received great care from him with some complicated issues with my eyes.
Dr. Smalley and his team were thoughtful with our eye care. His team did an amazing job helping us feel safe during the COVID pandemic. We so very much appreciate his expertise and thoroughness.
I was very pleased,I didnt have to wait for my appointment time. Very professional.
I am a new patient and went to my first appointment yesterday. It was a very pleasant experience. The staff are all very friendly and efficient. I was seen in a timely manner and the doctor was very nice and thorough. He made it easy. I am definitely going to continue using Excel Eye Center for my eye related needs.
Really, really great staff but count on a bit of waiting...Dr. Smalley was awesome though, and I definitely recommend him especially for kids or nervous people. He has a very calm, pleasant and kind manner. He took lots of time to explain things in detail and was fantastic.
Great service! Very friendly and helpful.
Dr. Smalley is the BEST. He is so kind and caring. Never want to go to anyone else.
It’s always a good experience. Well, as good as having your eyes dilated Can be. 😁
Nothing no but incompetence at this place. I did my homework and asked if they took my insurance when I made the appointment. I asked again when I checked in for the appointment. After the eye exam we went to be fitted for glasses, picked them out and when the lady put the order into the computer she told me they don’t take our insurance. I went back to the front desk and they checked and said oops, it looks like we take your insurance for exams but not glasses. Fine, I took our prescription and went to Alpine Vision where they processed our order flawlessly through our insurance. Months later I get a bill for $350 for a simple eye exam. I call them, not friendly or helpful. I told them they needed to get it figured out because i wasn’t paying that amount. I would have gone to Costco where I normally go and pay $50 if I had known they don’t take my insurance. No more bills came in the mail. I had a couple of phone calls from billing and I tried to explain the situation but the lovely lady hung up on me. Then a year and a half later, I receive a bill in the mail from a collection agency. I had only ever received one bill in the mail. No follow up bills, no final notice. Nothing. After too much time on the phone, I figure out that they were sending everything (except for the initial bill that went to the right address) to an address I hadn’t had for 18 years. Not the address I had given them when I filled out the paperwork at the time of my appointment. The incompetence just keeps on going. Now a year and a half later they want me to fight with my insurance company to pay it. They want to do the bare minimum st this place. Customer service sucks except for a few nice ladies if your lucky enough to talk to one of them.
Everyone in the office is so nice. And Dr Smalley is just the best!
This place was great when I had an eye emergency (scratched cornea). They were able to see me that same day. They were able to examine the eye without causing me pain, and were really knowledgeable. They made me feel better and helped me know what to exept during the recovery process. Id definitely go back to them.
Dr Smalley is so kind and calm. It’s a great office with good staff all around.
Have every confidence in Dr. Wilkenson. So glad a friend recommended him.
Friendly, knowledgeable staff. I felt comfortable and my questions and needs were met. A good experience.
Dr. Parsons was very thorough and explained things well. He told me what to look for and how to improve my dry eyes. I feel very confident in his knowledge and care for me.
Great experience. I was seen quickly, and I was able to opt out of a portion of the appointment to make it to work on time and also able to work all day on a computer. Doctor Smalley was kind and informative. William the tech was also extremely kind and helpful. Ill definitely return here in the future!
The technician that helped me and the doctor were both super nice guys! Made sure that I was comfortable and took the time to measure my eyes accurately. Very happy. 😊
My eyes are adjusting right now, but they are doing a great job! Excel Eye Center (both Lehi and Provo) are doing their best to improve my vision. They are getting me in within ten minutes! Thank you!
They are always so nice and they do a great job. I love that I show up a few minutes before my appointment and they get me in and out quickly. Dr Smalley did eye surgery on me and did a fabulous job. I had no issues not even pain, I only used Advil and I was fine. Totally recommend this office.
Very helpful, knowledgeable and professional. I highly recommend to everyone.
Dr Smalley and staff are great. He has treated my daughter with a somewhat rare condition, and has carefully explained everything about it. My kids love coming here over the other doctors we have seen. We frequent the office regularly with her condition. And each week the staff is friendly and kind. Usually we don’t wait long, and are seen at our appointment time.
These guys are great. The front desk staff were so nice and answered all the questions I had. Dr. Hatch was great telling me everything he was doing as he was doing it, which I really liked. Dr. Hatch’s tech Landon was very helpful, especially when I needed to change a couple of things. I had a really great experience. Thanks.
I have been seeing dr wilkinson for 6 years, he is great!! He always is kind and informative and thorough. I love the staff! His tech deanna is just adorable! I feel like they are my friends here!
They were so quick, friendly, and helpful! I just switched over from another office I wasn’t loving and I am super glad that I did. I was super happy with the service I received!
Dr. Smalley and staff are friendly and courteous and above all, is very knowledgeable with accurate diagnosis. Highly recommend!
Very thorough. Listened to all concerns. Asked if I had any questions. Very friendly and professional.
Prompt, professional, and pleasant.
I always have an excellent experience with my appointments.
I would recommend this clinic to everyone! The lady that fits the glasses went above and beyond for us-my daughter got frames and a month later they broke. When we called she said they had problems with those frames in the past and we could bring them in and pick new ones at no charge. They were great!!
Dr. Smalley was fantastic. He listened to my complicated case and came up with a plan. He is kind, patient and very good at explaining what he will be doing. I would highly recommend him to all of my friends and family. Even though the receptionists were not very friendly and didn’t always give the doctor my messages I would still recommend him.
Teri and Tanya helped me pick out eye glasses. She was very helpful with finding ones to fit my face shape and the color I wanted. Very clean office and the entire staff was friendly and helpful. Dont order glasses through the mail, go to Excel.
Very professional and thorough in there examination. They were very people oriented and made recommendations to help with minor eye problems. Thank u
Very polite and professional. They explained everything. Nice and friendly.
I’ve been coming to Excel for 3 years now and have had a great experience every time. It’s always super easy to make an appointment. Not to mention the incredibly nice staff!
Dr. Smalley is always very patient, caring and thorough. Everyone is professional and pleasant to work with. My family has gone there for years and we highly recommend Excel Eye Center.