Awesome staff. The whole team is very helpful. I dont go anywhere else. Laurie is usually who I ask for. I forgot an item I purchased and Steve saved it for me for the next time I go in. James and another guy went out and helped me with wipers and my battery in the winter also. Over all one of the better parts stores in this area as far as customer service goes.
The counter person was very helpful. Didnt catch his name. Got everything I needed. Usually pretty good prices compared to other places
Had to purchase a license plate frame. Nothing major. Staff really helpful and even came to the car with tools and put it on the car. Never expected that service.
I enjoy going to this store. They run some great specials. What I enjoy the most are the folks that work there. They are very helpful and friendly and love to chat.
The best staff went in they gave me two replacement bulbs was only expecting to get one was happy with their service
Their web site needs some work on updating but they always treat me well .I go here first when I need parts
Great place to get parts very helpful people
Note: this, so far, is just from the Lewiston, ME store. I have not yet had this experience with other stores.I visited this establishment on Monday, 7th of September, 2020. I was in for rain guards. I approached the counter, and explained to the older gentleman that I was looking for rain guards. Oh, theyre over there, in aisle two, he gruffly responded. I had never bought rain guards for a vehicle before, and I had no idea what I was looking for. I asked him how I would know what car Im looking for, and he just snapped back, Its right on the package. I made him follow me, and I explained to him that he would obviously have to order mine because I did not see any rain guards for my particular vehicle on that rack (2000 Lincoln Continental...not exactly a common car). We then proceeded back to the counter, where he made a half-hearted attempt to look for them on his computer. After two minutes he said sorry, we cant get them. He made no other efforts.Contrast that with OReillys down the street, where I was asked all the right questions straight off the bat, and I wasnt ever coldly pointed to any particular aisle by a lazy associate whose present activities were obviously too important to put any effort into helping a potentially paying customer. Will 110% not recommend this establishment if you want even mediocre customer service, because they are incapable of even that.
9 out of 10 times they have what I need in stock
Ordering was easy and it was ready when I arrived.
Good customer service and nice employees
I went to get a battery and the sales guy was very helpful and polite and got me what I needed in a reasonable amount of time.
I have al a ays good luck there the staff are friendly and courteous and helpful
Very good to deal with
Always great service
I have been coming here for well over a year, same group of folks that work up there some have come and gone but the ones up there have always been EXTREMELY helpful and friendly. They take their time to help troubleshoot issues, would definitely recommend to any family member or friend!
Never had as bad of an experience there as today. Service is usually very sharp and helpful.Checkout scan reported wrong price and I had to babysit the guy for 5 minutes, while he went back and forth repeatedly to fully complete the checkout.
Theres always someone there to help you out no matter the time of day. The guys are very friendly and will help you out in a heartbeat. Ive come her quite a few times while I was in dire circumstances and they were always there to lend a hand.
Excellent service! I needed a new battery and had everything tested and installed (free of charge!) in less than an hour. Bob (service person) was absolutely great.
Very helpful employee. Usually have what I need
Very helpful and reasonable returns policy.
Awesome service! They made sure I had the correct headlight bulb and changed it for me.
Always helpful always friendly
Very nice and helpful people to deal with. Thanks for all your patience and all the help. Keep up the good work. God bless
Customer service was great even had me text message a number and I got a $5 discount for spending $20 or more.
Friendly environment. Good for quick fixes. Drop by to get help and they barb scab your car to see whats wrong.
Fast and friendly service, a tad bit more than other places but they usually have what you need, when you need it. And if they dont, they can get it rather quickly
Service with kindness and kbowledge.
Very nice and helpful staff😀
Greatest place in Lewiston area to get car parts fair reasonable priced just a great experience
I purchased Quiksilver high temperature for a repair on my exhaust when I drove it after a day the Quicksilver melted off my exhaust when I went back to Advance Auto to return the item they asked me if I had the product I showed them a picture of where I had applied and I brought my receipt the customer service representative Laura gave me a hard time and treated me like I was some kind of scam artist I will not be going back to Advance Auto AutoZone from now on
Vwry helpful and polite. Outstanding williness to help
Good service and prices. If they dont have it, than can get it fast!
Good service
Helpful frendly and they take time to explain the parts and how they work
I called Advance Auto Parts last night and talked to Nick about my transmission leak. He had the product I had requested when I walked in the door a few minutes later. Not only did this guy put the stuff in my tranny, he saved me $5.00 and slid under my car to look at the leak. Then he gave me some solid advice about the (likely) cause of the problem. Bought my loyalty forever.
I had to order a tiebare,and it Came in a day early
Damn good staff, very knowledgeable and they offer military and veteran discounts.
Friendly service always, good prices and great coupons
Great staff best prices
This is where I go for all my automotive needs.
Fantastic service from Ryan today.
Parts at a good price
Very helpful staff
Your go to guys.😁
Great employees very helpful
Helpful
Great deals
Fast service