Really hate to say this but AutoZone, I will be taking my significant automotive needs over to OReillys or Walmart. The store is neat and easy to park in. The prices are good compared to other local automotive stores and I have always appreciated the free battery testing. However, we are in a pandemic and I have visited this location at least 5 times in the last 5 months. Each time I was struck by the number of employees that never wore a mask. On my last visit, while there is clearly a sign on the door asking for folks to wear one, most customers did not have one on. The store was kind of busy so I was sadly disappointed to see NONE of the employees had a mask on. One employee had hers but she wasnt wearing it. No matter that you cannot control the customers refusal, after all this is Idaho, but I should not have to deal with a staff member face to face without their mask on. For this reason, we will take our needs elsewhere and never visit this store again.
A few years ago they had this hippie kid working there, he was the smartest and most intuitive parts guy Id ever met. I just realized he is why Im still shopping here. So be careful folks, Its a parts store, make sure you buy the correct part as parts can be confusing. A side by side comparison is the only way to be positive you are buying to correct part.
Top places of business in my book an good people work there to .
Good service, associate saw me in line and came out to ring me up👍😁
Good people great service and pretty good knowledge of parts
Great customer service and super friendly
I know it is not this shops fault but I have ordered a fuel pump from this place 7 different times and only 2 of them have I received the right part. They both were faulty and now im stuck waiting again till Monday for the right part. Lets see if their other store can send me what I need.
Was prettu decent, like your normal autozone, had pretty much all youll need for many small and medium projects. The guarantee are pretty damn good. Prices are decent, recommend.
When ordering a gas cap for my 1970 Dodge A100 pickup I was asked what size motor. Did the fuel cap vary with engine sizes? I paid $21 for a fuel cap that an hour later had to bust to pieces to remove.
Very knowledgeable customer service representatives.
I like the store but one employee in there has poor customer service....
Just love the staff they are so helpful...
Great selection for the auto stuff we all need, along with top-notch customer service and helpfulness. THANKS.
Employees were helpful & patient & friendly.
Return on steering wheel cover was easy and fast.
Very nice ppl working there, the young man even offered and put my wiper blades for me.
Quick return on lifetime guarantees like my water pump. Yay!
I found stuff I needed. But also they change stock alot. Other than that good customer service.
Great staff, very helpful!
Helpful staff. Good products.
They were absolutely wonderful. The young man was a great help. I have to mention a man named Jim who works for WSU. He saw we were having trouble and went above board to help us .We are so blessed by having his help. Thank you to all involved.
Had the part I needed and loaned the tools to install it. Good customer service and a military discount 👍
Fast, great customer service, always has exactly what i need
Friendly service, helpful employees.
Not that bad of a place I think we should hire more people that we know their way around cars and not just computers
The guys were so helpful and friendly! And very quick service! I will definitely return! And highly recommend them!
Best part great service
Quick and easy, wear masks. Update, I mean the employees wear masks and maintain a nice clean store.
Its ok
The best auto parts store in the area
Good customer service, just didnt have what I needed
Always knowledgeable and willing to help with whatever question I have. Thank you
Most of the people who work there nice, helpful and know what they are doing.
First Auto Zone where a manager basically old me to find it myself. Perhaps she had a bad day.
I work on my own cars they are very helpful with new products and advise on your projects
Great services. Thank you all at my friendly neighborhood auto zone. 💯
The woman who helped me was knowledgeable and helpful and I appreciate her so much! I wish I had gotten her name.
Always helpful and friendly compared to the one on thain
My car battery died in a grocery store parking lot. After getting jumped there I went to auto zone at 7pm and Monica and Anthony were amazing! They checked my car out, got me a new battery, but Anthony was also so kind and put the new battery in for me. Very friendly and great customer service.
Friendly and knowledgeable, quick in and out!
Always helpful and full of humor to keep the stress down live these guys
Quick to help and make sure that you have the right parts for the job...
They didnt have a lift kit for a 49cc coleman scooter.
Knowledgeable staff helpful in many ways. Thanks for the help
Was in and out with great help from the store staff 😃
Staff is always helpful. 😊
Staff always friendly. They know my husband well now and remember the vehicles he works on.
Received great service and a master clutch cylinder with slave that they had in stock on a Sunday night before 8 pm. Thank you!
Really great and helpful people working there. Heather, Monica and the guys were all understanding of my lack of automotive repair skills. They had all the parts I needed. Definitely will be returning in the future.
Excellent service. Had the wrong wiring harness for my chevy, they had no problem getting me the correct one. Would recommend.
Nice clean store
I was 263 miles away from home when my check engine light came on. Turns out had a miss fire on cylinder 7. Not only did they pull the code the soild me the spark plug and plug socket I needed to fix it. Since I was a long way away from my tools the also let me borrow what I needed to get back on the road. I would recommend this part store to anyone. The staff was friendly helpful and got the right part the first time
Thanks to all the crew. for helping me out sence the store has open at the 21st street location in lewiston ID. Always friendly to me and my customers. The manger Nick for helping me out with opening up my bussness acount 3 to 4 moths ago. I know the last couple of moths have been fun with the covid 19. My bussnis is growing and post to say thx to all for help getting all the parts for his car in a timely manner and getting all fixed. he supper happy and cant wait for the experance agian. keep up the great work and lets grow even more. thank you from the NHTK Machanics team.
Great selection good service excellent prices
Always a great place to shop
Fantastic, very helpful staff. High prices though.
The staff is always a huge help when I go there. My headlights are aftermarket or something, I never know which one to get or how to get it in. They always come out and help.
Fabulous service greeted me asked if I needed help ask if I found everything wow nice
Good employees, very helpful, good prices. I prefer to get any automotive stuff here. Always have had any parts I need in stock, no waiting for it to be shipped in. Not only every part, but many options, brands and prices of the part I need.. I like that
Very helpful and knowledgeable 👍👍
Great help and service. Made sure we got the best deal on oil and filters
Awsome the guy helped me put the windshield whipes on my car!
Great prices and customer service wonderful guys even came out helped me replace fig light
The employees really do their best to find the right part. It also helps that I work there also
Great knowledgable staff and most often has the parts i need in stock.
Nothing special...typical parts shop
Good place good prices
Just as good as any other parts store. But cheaper.. most of the time.. good customer service to.
They almost all the time have what I need and helpful
Every part you can dream up! Honest dependable. Always get the right part
I was treated with respect and he remembered me when I called earlier in the day.
Great service and hospitality! Guy from Nebraska really took great care of me changed my headlight bulb and all thanks a ton!!!!
Great service, employees helped us install a battery and are extremely helpful in all regards. Its the number one place in lewiston for all your automobile needs.
Nery nice people
Gave me a great deal on a new battery and replaced it for free.
Always a pleasure. They go above and beyond to help. #decals #bootkit #extremlyhappycustomer
Had what I needed
Wont be back three times getting parts given wrong year part staff knowledge of products was lacking to the point that as a decade plus customer Ill not waste my time and gas to visit.
Great prices, intelligent employees and quick checkout.
Friendly associates and they offered to put in my headlight and taillight, I didnt even ask them to
Excellent customer service! Liz was so helpful and cheerful!
Staff knew exactly what products I needed and I also spent way less then I was planning on!
Bought some parts for my Rv here. They were nice.
Best auto parts store! Amazing workers there!
My go to parts store. Reasonably priced and usually have what I need on hand.
Very helpful. Even exchanged my wiper blades on my car when I bought new ones!
Super helpful staff (especially Tom!), replacing the alternator was easier with their advice. Thank you for your assistance, have a happy New Year!
Seem to always have what Im looking for
Sometimes you walk into the wrong store and find the right things, in this case auto zone saved Napa usually otherway around. Thanks for saving me from at least half day wasted.
Always have what I need and havent given me the wrong parts yet
Great help diagnosing my truck.
Great job on finding the right part for us
Went to AutoZone to get spark plugs for my car and I also found some buffing pads on clearance for $2 per package. They charged me the original price for the buffing pads. So I turn the car around and went back to AutoZone and I went back into the store and proceeded to let the guy know that I was overcharged for the buffing pads they were $2 each on clearance and the lady that was in there said well when its slow like this on Sunday I put out the sale prices for Monday. So basically she was telling me that too bad I couldnt get my money back but thats not the case the gentleman that helped me originally said will give you your money back on it because thats what the sign says.
Great help all around from Nick. And Heather.
Great customer service
Had what I needed.
Helped put on my wiper blades
Stayed after closing hours to sell us a head light. Great service