Sam made purchasing a vehicle fun, as a small business owner that works hard for my money, and dont let go of it to easy. I enjoyed making Sam work for his money to get the deal that I wanted. Sam was great helping negotiate the deal. The Finance department was great in getting me a great interest rate. Sam made sure the vehicle was washed, filled with gas and explained all the features.

I had a great experience buying my car at Rogers Dodge. Sam Greene was my salesman. Hes friendly, knowledgeable and prompt. I had a specific vehicle in mind. Once I saw it on their website I test drove and bought it in one day. No one tried to change my mind or up sell me. I appreciated the efficiency of the buying process and the staff! Thank you Sam!

I purchased a certified used 2019 Jeep Cherokee yesterday and the process was very quick and painless! I was in need of a car quickly and Aidan did a fantastic job at helping as well as answering all of my questions! I appreciated that the car was washed, detailed and the gas tank was filled up before I drove off the lot. I would highly recommend purchasing your next vehicle from Rogers!

I have purchased many vehicles and some of them have been from Ben House at Rogers Dodge! He’s fantastic! Whenever I start shopping around it’s always straight to Ben House first at Rodgers Dodge. He will be straightforward about making sure to meet the needs of what I needed and wanted in a vehicle! He’s NOT a beat around the bush person and will help to ensure you get what you need to fit you the best! I recommend Ben hands down to anyone looking for a vehicle! The service department could use some etiquette and customer service skills, but behind them even the men that work in the shop are fantastic! Ben even helped smooth the transition from sales to service on my last vehicle purchase. He won’t just leave you hanging or pass you on without assurance and seeing a job carried through! I appreciate Ben and his dedication to the customer!

I really enjoyed doing business at Rogers. Great bunch of people there, glad I got to meet them including the shuttle driver Shelly who picked me up at the airport. Special thanks to Adian, my salesman, his no pressure approach was refreshing and his knowledge of Uconnect, Sirius, linking my phone to my new Jeep Trailhawk and walking me through the electronics saved me hours of trying to get this done. It was nice to have before the drive home to Boise. I wish there was a Rogers dealership in the Boise area that I could go to for servicing. Thanks again everybody!

I just thought Id drop into Rogers and check out a Jeep Wrangler I saw on their website. John Galluci met me at the door and was simply awesome. No pressure, no fast talking. He let me take my time. Showed me the features, answered all my questions. When I got ready to leave, without committing to buying, he simply gave me his card and told me if I had any more questions to give him a call anytime. I came back the next day to buy the vehicle. Great service from John and from Parker, the finance officer. I could tell both of them enjoyed what they did, enjoyed working with people, and were professionals. So I walked out with a brand new Jeep Wrangler Sahara. Thanks Rogers for hiring quality people.

I was happy that rogers helped me the first time and help Me this time as well I will come back again and refer my friends and family thank you Michelle, Scott, Jack for getting into a 2019 chevy spark by the way if your in need of a car and are worried about low credit Rogers will help you talk to michelle

I am not a person that likes dealerships, but, 4 years ago I stopped in at Rogers Dodge to look at a jeep. Spencer Hunt was the salesman that helped me out. Spencer is very helpful and is great with follow-up. I have just purchased my 3rd vehicle with Rogers Dodge and Spencer as my salesman. I am very happy with the sales and always take my trucks to Rogers for service and maintenance. Stop in and tell Spencer that Lisa sent you.

Well Sam was fantastic. I told him he had 1 chance to do the dance. He told me it would be 2hrs start to finish, I let him know the clock was ticking .we were out in under that. We walked away with a great 75 anniversary Power Wagon.Thanks

Could not get my car in at the time. Could get it in four or five days later. I chose to take it to my favorite Automobile Service Establishment instead. Customer Service Guy was helpful and Professional, just not on my time line.

Fabian Glenn was great to work with and very punctual with return calls. I appreciate the effort he put into getting our deal worked out and having the truck delivered to me. Thanks for the great experience!

Ben House and Rogers was absolutely fantastic! 5+ stars. I inquired about a truck. We discussed my trade in and I drove down the next day. Best new car buying experience hands down! Thanks for the great new truck Ben and all your help!! 🙌🏻

Sam was my salesman who did a wonderful job selling me my new Jeep Gladiator. Parker in the finance department also worked hard to make the deal happen. I am really impressed with the service that I received at Rogers Motors and I was very happy with the trade in allowance that they gave me for my trade in.

I thoroughly enjoyed my stay at Rogers Dodge. My sales guy Kenny Carr was very knowledgeable of the vehicles that he showed me and was very friendly. The finance portion was smooth and I felt like they did all they could for me. I have actually been coming here for 11 years and this is my fourth car from this dealer. You couldnt ask for a better crew. Thank you

So grateful for our sales rep, Spencer Hunt! He was extremely helpful, and the made the car-buying process fast and easy! Highly recommend!!

They have treated me so well! I bought a car that hadnt been through the shop, so they lent me a loaner car until mine was done. Then I brought my car back with a check engine light and they repaired it for free after I had owned it a couple months! If you need a good deal and great service go to rodger dodge in lewiston. Kenny will hook you up!

Ive been having my RAM 1500 serviced by Rogers for a couple of years now. Jason my service advisor is always very professional and personable. Appreciate the great service from the entire Team at Rogers!

We have had our Jeep serviced by Rogers for a couple years now and always have a great experience. Jason is our service advisor and he does an awesome job - very professional and pleasant to work with.

Michelle was absolutely a rock star, I had an amazing experience with all those I talked to. They dont get paid enough to deal with that kinda stress. Absolutely amazing team to get a new vehicle from.

The salesman I worked with, Spencer Hunt, was great. The sales process was transparent and very smooth. Great overall experience!

The teamwork with Ryley, Tanner, and Brad worked out quickly and efficiently to diagnose and repair my car! Thanks a lot for excellent service.

Randy Tipton and crew were really nice to me and treated me well even though it was a scheduled service that was a no-pay situation for them.When they were finished they washed my truck and did a really good job with that.I was really pleased with my experience with them.

Love everyone at Rogers Dodge, there all so nice, the service department is the best, the guys put up with my twenty one questions an always make me feel welcomed. Thank you Ryle, an Jason you 2 are the best.😃

10/10. Our experience was top notch from the get go. We didn’t feel pressure and felt that our salesman worked for us. Being in sales I am familiar with the process and appreciated and helpfulness from each department. Would highly recommend the Rogers family if you are ready for a new or used vehicle!

The staff at Rogers did a great job on our service appointment. The service advisor, Dean Segebartt, was especially helpful & answered all our questions . I recommend any Dodge Ram Truck owner to get your service work done at Rogers in Lewiston, Id. Steve & Loraine Bell

I recently purchased a 2021 Toyota Highlander from Rogers Toyota. My service advisor, Saffire, and I were discussing how to protect the sparkling white paint. She suggested I purchase a protective film to help avoid rock chipping, etc. I am very pleased with the advice Saffire provided as well as the careful workmanship on my car. Rogers Toyota and Saffire definitely earned 5 shining stars!!!!!

Fabian and Ben made purchasing a vehicle a great experience! Excellent customer service!! Everyone in the building goes above and beyond!! Thank you soo much! I love my jeep!!

Fantastic people! Didnt try to fool them or disrespect them, and they gladly went the extra mile for me! Michelle is THE BEST!!!

The best car wash in town, I dont go anywhere else. And I drive Ford vehicles...

Excellent customer service. I stopped in talked with John Gallucci. No pressure, he listened and was very informative! I will be buying my next truck there in a few months. Hassle free so nice

Spencer went above and beyond in selling us our Ram 2500, which included driving to Spokane and delivering it. Very impressed .

We just bought two vehicles from Rogers Dodge with awesome service from Ben House!

I just purchased a 2020 Ram 1500 from Rogers CDJR and had an outstanding experience! After inquiring about the truck online, I was contacted by their internet sales manager, Spencer. He answered my questions, sent walk around video, and kept the lines of communication open as I considered my purchase. Given the fact I live 4 hours away I wasnt sure I wanted to make the drive just to take a look. Ultimately, I got offered a great financing rate and Spencer offered to deliver the truck to me if I made the purchase. That was enough to tip the scales. What a great experience! Thanks Rogers CDJR.

Outstanding Customer service and care and very nice and clean and Michelle needs promoted she is the best salesperson I have ever met

Awesome people! Especially Ken, for sure will get future cars from here. After an insane day at other dealers they really came through for us. Thanks guys

Wonderful. Good service. Clean facility and friendly staff.

Service department was helpful friendly and fast.

Sales crew was great and they were awesome when it came to trade-in. However, there was a problem with the vehicle I was looking at - RPM and speed were not registering properly - and I asked to have it checked before I took it off the lot. I was told by the office manager that I would need to take ownership of the vehicle and then schedule a time to have them take a look at the issue. Having experienced a similar circumstance with Rogers Toyota and having to fight the dealership to honor their We Owe You... follow-up service check, I was not inclined to give the dealership the benefit of the doubt. I asked again that they remediate the issue before I took the truck off the lot, noting that I had a check-in-hand for the full negotiated price, provided them a trade-in, and signed all the necessary paperwork. Apparently that wasnt enough for the office manager, and I was told me that I could either take the vehicle now or take back my trade-in. He said I wasnt a sold customer yet. So, I took my cash and my trade-in back. When I came in to grab the keys to the trade-in, the office manager had miraculously found a time the next day to have another tech take a look at the truck, only a half-hour after he had told me that they didnt know when they could get the truck looked at and fixed. I declined - Im not one to play around with snakes in the grass - and gathered my trade-in. I followed up on their sale listings the next morning around 8:30 AM, and to my surprise, the truck was relisted on their website. Based on the conversation I had with the office manager the previous day, they didnt have a master tech that could take a look at it or the part on the shelf to fix the issue I experienced within the next day. So, hopefully they fix the issue for the next guy that wants to buy the truck. Again, I cant say enough about the sales staff and finance guys - top-notch customer service and excellent people - the office manager is a different story. Were not too pleased with missing out on the truck we wanted, but were even more upset that the hard-work and dedication to service displayed by the Rogers sales and finance staff will go unrewarded.

Jason and Shelley are the best employees at Rogers. They make my experience amazing every time I come in and they put their time and effort into everyones service. I recommend them over anyone. And I love the fact that I get my car washed every time he goes in for service. I will never go anywhere else.

Im giving 5 stars only because of the way Riley, and then then later on Jason, both from service stepped up to the plate and helped me tackle some of the issues that arose after I bought a 2011 dodge durango rt from them for 16k. The car shook and had a rough idle at the time we bought it and the issue with the misfire in cyclinder 2 was on the pre inspection when rogers got the vehicle so i wanted that handled before I bought but the sales man John promised me they wouldnt just offload this vehicle one for that kinda money and not help me when these same issues are still around. So literally the day after buying it was rough idling obviously misfiring in cyclinder 2 I called the sales guy John who basically told me the deals done we dont have to help you take it up with service. Obviously i was not happy and wont be doing business with John who doesnt keep his word but Riley and then Jason from service stepped up and have been helping me tackle these issues so instead of a 1 star review I am giving a 5 star review because both Riley and Jason from service have went above and beyond to make this right. I appreciate that and i may be back to buy another vehicle just because of this fact

Everyone is friendly at try dealership and they were nice to work with, but sadly they dont have any quality control on used vehicles or a conscience. I purchased a Ram 1500 from them a little over a year ago and that is when my problems began.Apparently they started the truck and warmed it up before letting me see it because the first morning after I bought the truck there was an obvious noise. I learned it was timing chain slap from a trusted private mechanic. Then I found out that the drivers side mirror motor was burned out and the dealer wanted around 300 dollars to fix it the day after I bought the truck. Then I looked under the truck and there was an obvious rear differential leak. Over the next year i also figured out that I had a transmission pan leak, bad spark plugs and a coil pack, bad breaks, calipers, and rotors, and I also found out that I was sold a 4 wheel drive truck without 4 wheel drive. In about a year, Ive spent nearly $5000 fixing the truck. This was after the dealer told me the truck was in good condition and that it had been inspected. They also told me that they would stand by me. Obviously a lie to get me to buy the truck.DO NOT trust this dealer. Ive certainly learned my lesson will never buy another vehicle from them again.

Don’t get me wrong, I had excellent customer service today when I had my Jeep serviced today. It is what I learned about buying tires from a Dodge dealer where the issues come to play.I moved hear four months ago from Billings and I bought new tires before I moved to Lewiston. I needed them rotated today along with my service. They charged me $15 for the rotation. The service manager said they only service tires purchased from them directly. It does not matter that they came from a Dodge dealer.After further review and reflection, why on earth would you buy tires from the local Dodge dealer? Unless you do all your driving in Lewiston. If your on vacation or visiting someone in Boise and you have a flat tire, your local Dodge dealer won’t take care of you.So I say buy Your Dodge from Dodge dealers but buy tires from tire dealers. The Dodge boys won’t take care of your tires. Lesson learned. Hopefully you won’t make the same mistake.

Updated:Hey Everyone, I just spoke with Ryan Rogers and Jack Kemp today at the Dodge Dealership and it was a great meeting. Ive heard nothing but good things about Ryan and I must say... His reputation definitely precedes him. Shoot, we talked more about high school injuries then we did about my vehicle! For someone to treat me as an old college buddy after shining negative light on his business, something that he is very passionate about... Is nothing but commendable. If the owner of the company is that compassionate at the top, you can bet that it trickles down throughout.One of the many it has trickled down onto, is Ben House. When I thought I exhausted contacts to get my vehicle fixed, he immediately reached out. A very stand up guy and I highly encourage anyone that is looking for a vehicle to definitely give him a call.With that being said, anyone that has had problems before; I do highly suggest giving Rogers a second chance. After meeting with the owner and going through different communication channels, its glaringly apparent that they actually do care. All I wanted was for transparency, fairness and to be treated as a valued customer. Today they met all those expectations and even exceeded others. Dont let the possible shortcomings of the past, dictate the promise of the future.Thank you Ryan Rogers and Rogers Dodge.

Setvice members are great!!!..when I bought my 2019 the sales rep will go out of there way to help you into a new or used vehicle. I recommend Rodgers Dodge to anyone.

Just went to get a car wash. Such a good deal

Service Advisor Jason was great to work with!

It’s a shame that this is a Rogers dealership. My family has purchased 11 cars from Rogers Toyota in the past 3 years and they are excellent to deal with before and after the purchase. I made the mistake to decide to by a Jeep from what I thought would be an equal experience from another Rogers dealership but was sadly mistaken. From the time we purchased the vehicle the front-end makes a clanking noise when stopping and starting. For 5 months they have had the car in and out of service with one misrepresentation leading to another. Had to get Jeep customer care involved which helped commutation but little else. I have been waiting on a call for a part they believe is the problem that was ordered just to find they have had it for a week but never let me know. I have now started the process to enact Idaho’s Lemmon law which is a pain but at least the Jeep nightmare will end soon.

Bought a GMC Yukon Denial from Fabian Glenn andwas promised a rear hitch cover because the one on the car was broken and they didn’t have the color in stock that day. Called multiple times trying to resolve the issue, have text messages from Fabian saying they sent it to our address and we never received it. Called the GENERAL MANAGER Jack, said they never promised anything, that it wasn’t cracked leaving the car dealership, and they will not send one and he hung up on me. I own my own business and if I treated my customers this way I would expect a unhappy customer and negative reviews! I do NOT recommend buying from Rodgers Dodge VERY unprofessional!

Always take my car through the car wash. Great friendly employees

Nice service. Great experience. Helpful employees.

Great salesman! Wonderful 2021 Jeep Pick Up!

Had two recalls done at Rodgers, fast friendly service. Thanks!

Best customer service ever....love the people.

James was great as my service provider for my oil change. Excellent service!

2017 blue ram is a6pNice truck

Quoted a much lower price than it ended up being.

We bought a EcoDiesel. They had to beat another dealers price. They gave us $40,000 on our truck. And to beat the other dealers price all that we had to pay is $20,000. They even called the other dealer to make sure the what the price was.

Absolutely fantastic experience start to finish. Spencer and Ben on the sales floor were great, and James in finance was top notch. I was coming from out of state and the guys here made it seamless. I was in and out of the dealership in about 30 minutes. Even got a follow up call a couple days later to make sure the trip home went well. These folks have my business for life, I’ll never look anywhere else for my next truck. Thank you guys!

Everyone there was very kind and courteous. Seemed like one of the employees was opening and holding the door for us every time we were going inside. Our service writer was kind and informative. I am happy with service and would recommend this dealership highly. We were from out of town and they treated like life long customers.

Amazing and so helpful. 2 thumbs up.

I recently bought a car from here and the experience was terrible. I would not recommend buying a car here to anyone. I live out of state so we specifically ask the cars sales man to do a full walk around of the vehicle showing us any scratches dings etc. he showed us one rock chip. Upon receiving the car I was able to identify 3 chips and 2 major scratches within the first hour of having the vehicle. The car salesman neglected to inform me of any of these. Also I was promised car mats and they were not in the car when I received it.I believe the sales department handled this unprofessionally, were deceitful and took advantage of us.Update : We have left 3 voicemails for the GM and he has not contacted us back.

Bought it! Great service Ben!

They be good too me

Salesmen was excellent. Wish I could have said the same about service department. I would highly recommend Spencer he is a great salesman

Havent bought from there. Yet

Go see Dean at Rogers. Excellent customer service. We had a specific vehicle in mind, we let him know what we were wanting, and what we were wanting to spend and he tracked it down for us! No other dealer we had talked to went above and beyond like Dean did. I was so sad to see my truck go, but so happy with the purchase of our Durango. They made the process easy, and I was worried having to drive a few hours out of the way, and it went seamlessly!

If you need a vehicle talk to Sam

Matt from service department is Professional Friendly and goes out of his way for great customer service.

My wife bought a GMC Yukon from Fabian and we were promised a rear hitch cover because the one on it was cracked. We have had multiple conversations about never getting it and i have text messages saying they sent it in the mail but never got it. Now they are saying they never promised us anything and will not send us one. They DO NOT stand behind their word. Very unprofessional.

Thank You John Gallucci and Staff for making me a great deal on a used 2013 Jeep Wrangler. The Rogers Team were great through the buying process. I am extremely happy with my purchase. Thanks Again.

Fast friendly service

THE BEST CAR BUYING EXPERIENCE! I have purchased several vehicles from other dealers around the area as well as CDA and no dealership comes close. I worked with Dean who was nothing but helpful and patient, as well as friendly and very knowledgeable. Every time I go in with any problems or questions I get excellent service from everyone at Rogers! Highly recommended for anyone actively searching for a vehicle or just tossing around the idea!

The service department is amazing. Michael Jacobson has bin extremely Patient with my car. He has found ways to help me out with warranty to better survive my car. I used to go to the dealership in Pullman and figured out that the service they wanted to do on my Car was already under warranty and they wanted me to pay up cash. I dont mind traveling 40 minutes or more down to Lewiston and get my car service by this dealership. I rather have honest and respectful service. I come in quite frequently due to my car flares. They are very patient and very caring. The service department probably know my name by now because of the amount of times I have been in. I highly recommend this place they go above and beyond for there customers. Best dealer i have been to.

I went in to Rogers Dodge a couple months back needing a new vehicle right away. Throughout the entire process, Dean was incredibly knowledgeable and did everything he could to send my boyfriend and I home happy, in a car we love and feel safe in! He has even gone to the lengths of contacting us after the fact to ensure we are still satisfied and understand our vehicle! I will definitely be choosing Rogers for all of my future vehicle needs.

At the car wash not dealer ship. Friendly staff

Our salesman was absolutely fantastic, and he told us what we could do to trade up to a newer vehicle with more space. I called back the next day and they wouldnt allow me to speak with him and instead tried pushing us into a new vehicle, which we cannot afford, and we told them so. The 3 starts are strictly because our salesman was kind and helpful, if not for him it would be a 1.

Had to reset my oil change light, they also have a car wash on site with good attention to detail

In the past I have always purchased my vehicles from the CdA/Spokane area due to the amount of options available and prices. I was (literally) on my way to Spokane when I decided to stop by Rogers to meet with a family friend, Donavon Frazier, who was willing to come in on his day off just to show me what they had to offer. Long story short I never made it to Spokane and found exactly what I wanted here. Everyone was very nice and patient with me while I tried to make up my mind and ask all of my questions. They made the Jeep work for me and are even installing the hitch I insisted on having. Not to mention I also received a free trip to Vegas! I saved time and money by shopping local and am relieved to have that local support if needed in the future. Their chocolate chip cookies are also quite delightful and make the negotiating process a little sweeter. Thanks Donavon Frazier and James Cole for all of your help!

Was thoroughly impressed by the sales staff here at Rogers Dodge, Brittany dealt with me the whole time and was patient while I test drove a few different pickups and after finding the one I wanted she made sure I got what I needed as far as payment warranty and even a new set of tires :). I’ll definitely be back for my next vehicle purchase. Thanks again Brittany!Edit: Service after the purchase has always been a hassle. Nothing is ever covered by the warranty and it seems they’re only worried about getting their diagnostic fee more than actually fixing the problem.

Brittany at Roger’s Dodge was awesome to work with! I was in and out of the shop for about 9 months being very indecisive about what I was looking; she was so patient with me and helped answer any questions I ever had. She got me into the best pickup that I’ve ever owned and would highly recommend her to anyone looking to buy a vehicle!

Kendall Dodge Chrysler Jeep Ram of Lewiston went above and beyond what someone would expect from a dealership. All of the salesmen, finance, reception, and service individuals were very friendly, courteous, and caring. The service department worked overtime to ensure that the vehicle we wanted to test drive was up and running safely beforehand. They purchased brand new tires for our Jeep, and our salesman Matt, was out there in his sales attire, helping the service department put them on. They made me and my family feel extremely comfortable with the whole buying process, and answered any and all questions that we had without hesitation. We had our own financing, or so we thought and our finance person was out to get us a crappy deal. So Matt, said to heck with them, we will use our own! They did and we got an awesome interest rate, that beat our finance guys rate out of the ball park! We love our new-to-us 2003 Jeep Wrangler SE. We would highly recommend Kendall to anyone who wants to buy a new or used vehicle without all the regular hassles that you get from other dealerships... Definitely will buy from Kendall again... In fact, my wife is already looking!

Probably the least hassle Ive ever had at a dealership! You have definitely earned a repeat customer. The salesmen were friendly, the finance lady was personable and didnt hide behind the screen. Even got to talk to one of the managers who was really easy going! We love our new purchase!

Great car wash. I love using it.

I imagine this dealership was once a nice place to do business. But it seems they have allowed their generous size to cloud their ability to provide even basic customer service. Aside from being flat ignored by the sales department when I called to express interest in a vehicle, I have had repeated problems with the service department, and when I went back to try and find a solution with my service advisor, I was informed I was out of luck because he suddenly no longer is employed there.Everyone makes mistakes, but the key lies in how you handle them. In my years of doing business with Chrysler dealerships across the country, Rogers has to be one of the worst Ive had the extreme misfortune of dealing with.

We had an amazing experience buying our new Dodge Ram Truck here. We drove from Boise and our sales guy Casey made the process a breeze. He drove us in the truck and showed us the features in action so we could see 1st hand and not have to try and figure it all out while we were driving the rig. We appreciated the hands on education on the truck and not just recited lip service. We will absolutely be back. Thank You Casey!

GOOD SERVICE

Bud is the best GM ever.....he and his crew will go above and beyond for you and your family too.....Stop in and see their awesome selection of automobiles; new and used.....

Had a great experience with Spencer Hunt when I purchased my 2007 Dodge Ram. He was thoughtful and keen to the dynamic throughout the whole buying process. Without any pressure, he was able to lead me through the steps and get to a point where we were both happy. If you want to have a good experience, give him a call. Thanks again!

Used the car wash, the guys were great. I always tip them and they make sure they give it a little extra attention.

Well I wasnt to happy with you guys when you had my truck way longer then you were suppose to cause someone forgot to order the gaskets for the part needed. But even though I was not the nicest you guys really stepped up and came up with a solution that made me happy. Very polite and professional staff. Thank you dodge your greatly appreciated. I will definently be back if something else comes up with my truck.

Very difficult to find a way into this dealership. Its like they dont really want your business but will accept it if you complete the quest of finding an entrance. Be prepared to drive around the block, possibly more than once.

Thumbs up

We purchased our vehicle from Rogers Dodge back in January 2019 and we had a great experience! Dean Segebartt went above and beyond for us. He found the exact vehicle we had hoped for and was more than accommodating through the purchasing process and after. Even now 6 months later I could call Dean with any questions/concerns and he will happily help us. I recommend using Dean as your salesperson when working with Rogers Dodge of Lewiston

80 miles short of Lewiston Idaho I get a service DEF code I called Kendall Dodge and they said to bring it in. When we arrived I was told of the possibility that my truck could be in the shop for a week or better for a 2 hour repair.. They did some checking and found a way to do the repair immediately, also had a secure place to park my fifth wheel trailer and gave us a loaner vehicle to use for the afternoon... Service was fabulous!!!!

I find a car online the sales person contacts me first thing in the morning. We get all the financing sorted out and ready to go. We live 2 1/2 hours away. I text and called to tell him we are ON OUR WAY be there before 4:00. He texts me back ok sounds good!I had to get child care set for my three kids because no child wants to be in the car that long .We get 15 minutes (3:30) away from the car lot and I get a text that someone else is buying the vehicle with another sales associate. Im livid ... I try calling my sales person and no answer I text him and say what??? Im 15 minutes away.... Nothing.I call the sales manager he tells me well you werent 100% on the car. (Yeah who is when they havent seen a car in person or even test drove it)its a used vehicle not new...... He then said well you didnt put down a deposit. But I never got asked to.... I would have knowing its a long drive down there. I thought common sense someone is driving a long way and has all their finances ready they would hold it for me until 4:00.I am a returning customer who will never come back. You wanted to gain a customer but instead you lost more then one.

Thank you for the great service! You even let me bring my own oil in that I was able to buy elsewhere on sale and changed my oil by just charging the fair service charge. Thank you also for the speedy service on my repair that needed done and finally, after I had to reschedule for personal reasons three times, your staff was friendly and non judgmental about me being a pain and squeezed me right in. Everyone was super friendly and Ill be bringing donuts in one of these mornings as a thank you! AWESOME SERVICE DEPT.!

They were amazing at letting me know I had recalls and getting them scheduled around my schedule. They explain everything fully and are very friendly. I couldnt be happier with the switch to Rogers.

You NEED to buy from Rogers! The customer service was AMAZING! From my first contact on line, I was quickly given my answer about the SUV I wanted, when we got to the dealership, we had to stay over night. They called the hotel and we were given a discount for our stay. JW was awesome getting our paperwork done and he took the time to answer all our questions. It has been over a month and I have had a couple questions about my Jeep and I still get to bug Matt! He has always answered my calls and is genuinely happy to talk with me. The best part is, he knows everything about Jeep! I have never written a review before but felt Rogers service was above and beyond and everyone should know.

Had a great experience with the service crew yesterday. Got me in right away and did a thorough job with the oil change, tire rotation and maintenance check-up and car wash. I really like the new look of the waiting area for customers...very comfortable. Haley was great...she took care of everything with a smile and cheerful attitude. Thanks for the great service!

Am very pleased with the scheduling and quality of work on the service. The computer generated paperwork is a little misleading toward more work needed. It would be appreciated if the vehicle could be vacuumed after the service before being returned to the customer. The free car wash is also another big plus. Free coffee and a very nice customer area is really nice when you have a short wait. The employees are very polite and helpful and alway enjoy visiting with our sale girl, Shane Wells. It may have been over 2 years since we bought our Dodge Journey, but she remembers year, color, what we traded in and our name, you are lucky to have such a dedicated employee. Thanks again for the great service. Steve Carlson