We were really impressed with the Sales Team at Rogers Subaru, especially Josh and Ross! We really liked that they listened to us and worked in our favor to lower our payments even further than what we agreed to. All of the staff there were really friendly, as well. We will definitely be back in the future!

Very accommodating. We had key issues with one not transmitting. They were able to replace batteries and program it in 30 minutes for less than $70. And everyone was pleasant. We are pleased with their service.

Just bought a brand new Crosstrek here - came down from Spokane, and it was worth the trip. Easy to access and knowledgeable staff. Made us very aware of every step of the process. Specific kudos to our sales rep Justin Davenport, the finance person Bill Steel, and Cory Brown the owner. Also want to note that all covid protocols were observed.

We had a really positive experience getting our new car here. Josh Hammel was really knowledgeable and friendly and honest. The staff really worked with us to get the financing package we wanted from our local credit union. Everyone, especially Josh, has been super helpful after the sale.Thanks

I love Rogers Subaru! They are so professional, helpful and do a great job!!My temp gauge went out and they made sure I had a car so I could still work!! Super easy people to work with! I plan on buying my next car from them.

Very pleasant buying experience! Staff was very informative. The salesman, Dane Hillesland, was great explaining the all the features and helped getting my wife and I acclimated to the new car. Would highly recommend!

My experience in purchasing another used car at Rogers Subaru was wonderful . After my first car was totalled I had complete help to get on the road again. From collision, to GAP ASSURANCE completion, to getting another loan, to finding another used car I am comfortable with Rogers Subaru team was excellent. Mat Hutton in sales helped me find a car I was comfortable with twice. He is an honest and not pushy car sales person Ross and Brian in finance are awesome helpers in completing loan and insurance paper work. Thanks so much for all your help.Lora Grout

As always, we were greeted promptly when approaching the service counter. All staff are friendly. Jason was thorough in explaining what services were performed and what we might need done in future service inspections. The customer waiting area is quiet and comfortable. We also appreciated a short visit with Dane who remembered us from purchasing our Subaru from him last year. He took the time to show us a couple features of our Outback we were not familiar with yet.

Excellent service all around. Took my car in to address 4 recalls. Although they were missing one part for one of the recalls, communication was wonderful. One of the staff (I think her name was Shania) was top notch. During my 3.5 hours in the lobby I witnessed her communicating clearly with others waiting and constantly gave updates to all clients. Very knowledgeable and kind. To all staff, keep up the great work!

I love working with the staff at Rogers Subaru...Dan Wilmoth is the best salesperson in the valley always listens to your wants and needs. Bill in finance is great and explains everything as you go.

I took my 2017 Subaru Forester in for regular maintenance and a factory recall problem. The work for accomplished quickly. The waiting area was clean and comfortable. All the staff were polite, knowledgeable, and friendly. It was all treat and no tricks.

Many thanks to Jason McCarthy and the service dept. team at Rogers Subaru! We appreciate being scheduled quickly for an oil change, tire rotation, and an update of the Maps software.

Welcoming and helpful, service department. Jason M., handling everything, called Parker Subaru, where my car was see before. The waiting area was clean and comfortable. Good wifi. I was impressed with the professionalism, that I returning again, to add accessories to my ascent. Rodgers Subaru, definitely has my mine and my family’s business.

I had a very good experience. Salesmen Brian Adams and Dane Hillesland were great to work with! Honest, transparent, and responsive!

Dane, my salesman, was smart and cared about my interest in exactly what I wanted in a new car and did a great job of listening. He knew the product well and provided an easy to understand description of the drivetrain and tech systems of the car making it a great experience. Bill was thorough in covering all warranty options also did a fine job explaining the purchasing process and what to expect from Subaru as a new customer. Ill definitely be back.

We had a wonderful experience with Rogers Subaru. Our Salesman was Josh Hammel and he was very helpful. Our main concern was that it was difficult for us to get in and out of our former car. He found out our needs and wants and then brought up an Outback for us to try out. It was easy for us to get in and out of and drove well. They had just what we wanted in color and options. Because of the shortage in vehicles we had to wait a week for our car to arrive. We were given a loaner.We love our new car and the service contract we opted to buy. We highly recommend Rogers Subaru.

When another Subaru dealer said it would take 3-4 weeks to repair our car, Rogers got us in, the next day (and even gave us a loaner car).Shania did a great job keeping us updated through the entire process and Corey was also very helpful when we came to pickup our car. Thanks for the outstanding customer service!

Once again Rogers Subaru has exceeded my expectation.There are lots of good vehicle brands on the road. I chose which I would buy and from whom based upon their service departments reputation. Your reputation for professionalism, respect for you customers, competence in your work and reliable and helpful employees, such as my service advisor Corey, won me over.

Matt has been very quick to respond and tried to meet my needs as best as he could. I have met many sales persons Matt is a great man. I highly Recommend him.

Shout out to Rogers Subaru! My car buying experience was fabulous. Justin Davenport and the team made things quick and smooth for me. They were able to work with me, no pressure, and get me the deal I wanted on the car i LOVED. I appreciate this experience!

They are all so amazing! Great communication! Wonderful service. Shania was absolutely phenomenal and so accommodating! She even called and touched base with me in her day off Just so that I would know what was going on with my vehicles and let me know who I could contact if I needed anything while she was out. That is just so uncommon, I appreciate everything they do for their customers. I won’t take my cars anywhere else! Definitely recommend checking them out if you haven’t already!

Jackson is an awesome service advisor. Many thanks to him for the consistently great service.

Marcus was our salesman. He was very accommodating as I am going through Cancer treatments. He made sure everything was good for me. He also was very good at explaining all the options of the vehicle.Thank you Marcus for making this purchase of a new car very pleasant.

Im visiting Lewiston from out of state. The closest dealership to my home is over 2 hours away, so I scheduled an oil change while Im in town. My service advisor, Jackson Rose, let me know about 2 open recalls and was able to schedule those for the very next day. Friendly and professional, and a free car wash. I highly recommend.

Was a very good experience. Corie did a great job taking care of us. We took 2 cars in and we were pleased with our service.

I recently had a problem with my air conditioning not working. The first day that I was scheduled, they found the reason quickly and said that I would have to return the next day. I explained that I had appointments back at the town where I live and that it wasnt convenient to come that day. Corey was very helpful, and go me a loaner car, so I could drop my car off and get back to my appointments in a timely manner. Thank you to Corey for his help and making my visit more convenient.

Talk about going above and beyond!! Buying our new Subaru was painless and enjoyable thanks to the great service from Justin, Bob, and Ross. We feel secure in our purchase, and look forward to maintaining our vehicle with Rogers Subaru.

The staff were very courteous and considerate. Corey was our service advisor; he did a great job keeping me informed on the progress of repairs. The grand total was also as expected.

Jason, Corey, and Jackson have been the best service advisors Ive ever had since owning a car these 50 plus years. The last time, Jason worked me in when I didnt have an appointment and yesterday, he didnt let any opportunity slip to get me a loaner car. Small examples of excellent service. My day is better when I see them and I appreciate knowing they work hard to make my service experience the best it can be. Always.

The staff at Rogers Subaru is always incredibly helpful and proactive. Service Advisor Corey had great customer service and took care of all of our cars needs. 5 out of 5 every time.

Lets face it... the excitement of buying a vehicle can quickly dissipate when you realize that youre going to have to spend a few hours with a car salesman. Most of the time you even try to guard up and mentally prepare for the grease youre about to have to wipe off you through the process. Justin Davenport with Rogers Subaru absolutely defied every preconceived notion and prior experience I have had with car salesman. Justin took the time to make sure that we found the exact vehicle we were looking for, and persistently went out of his way to serve us through the process. Buying a vehicle during a national shortage is no easy task, and Justin took the reigns to ensure my wife and I had nothing less than a world class experience. In fact, he was the reason we decided to buy when we did. Hands down the best experience I have ever had with ANYONE in a sales role. This was impressive, and he has certainly earned clients for life. Thanks, Justin!

My seat had gotten a small tear in the . They looked at it and stated it was covered and would be replaced. Awesome service as always. cant remember the employee who handled it but they are all great. Thank you.

They picked up my car. Gave me a loaner to use. I am happy with the service. Corey Brown was extremely accommodating.

Marcus was a very knowledgeable and helpful Subaru expert.He helped me find the perfect car at the best price in the region. Well worth the drive from Spokane.

The service department at Rogers Subaru is absolutely amazing to work with! Shania and Corey are friendly, efficient, and provide quality service. I am always impressed with the technicians and the services they have provided me.

I was very pleased with the service I received yesterday. Jason McCarthy was extremely helpful

Always a great experience at Rogers Subaru! Jackson and Jason always go above and beyond to help out! I truly appreciate theyre outstanding customer service!!

This was my first time buying a car, and it was a great experience. The vehicle was a used car and they made sure to fix it up for me prior to purchasing, which I really appreciated. I could easily have thought the car was new for how cleaned up it was and the way it performed. Everything works really well, and it runs excellently. On top of that, the customer service was fantastic. I worked with Dane Hillesland primarily, who showed me the car, let me test drive it, and made sure it was in proper condition prior to my purchase etc. Once I decided on buying it, Ross Gittins helped me through the paperwork and explained services and coverage options. Both of them were very helpful as well as professional, and were great about answering any questions I had. I came away feeling very comfortable and satisfied with my purchase.

Our car buying experience at Rogers Subaru was top of the line. Everyone in the store was professional and made customer service a top priority. Mathew Hutton was very helpful every step of the way. Thank you.

Jackson and the team did a great job on my Ascent. I wouldnt trust it to anyone else. Thank You!!

I went in for my 2 year checkup for my car and was helped by Shania, she was extremely helpful, got me all taken care of, kept me in the loop of everything that was going on and went above and beyond. Bonus is every interaction with her includes a good laugh. Shania deserves a raise, she is awesome and got me all squared away!

Josh Black, the service manager takes care of his customers. I recommend this dealer and service department.

I dont know the name of the gentleman who changed our oil recently, but he was professional, and courteous (according to my husband). My husband and I both appreciate the level of professionalism that we always receive at the Subaru Service Center in Lewiston.

Corey at Rogers Subaru was very helpful with the scheduling of repairs that were needed on my 2019 Impreza. And got me shuttle service home. All service department staff were efficient and professional in all of my visits to the dealership.

I love Rogers Subaru. I have gotten three Subarus there and I love their service and warm baked cookies !! My service rep, Corey was very helpful. I recommend buying your next car there.

It was a good experience, Very pleased with the job and the explanation on the recall for my Forrester. Thank you, Jackson Rose.

I had the pleasure of working with Dane Hillesland! Always having a great interaction with every employee and making sure my needs are met! Couldn’t ask for a better place and team to purchase my car from, Thank you Rogers Subaru!

Prompt, professional service. Shania is the best! Thanks Rogers Subaru!

I have had great service at Rogers Subaru in Lewiston, Id.. The Service dept. is a great team that work together to provide customers with a satisfied experience. Shania Rales has been my Service Advisor and she is great! Very helpful and professional. Thank you.

I have NEVER met so many wonderful people. If I was standing by myself a person would come chat with me. Our salesman Dan is still great to answer. If interested in a car I would HIGHLY recommend them.

Rogers Subaru has always been my go to place for all my Subaru needs and it will stay that way. I expressed an interest in looking at a new car while my current Subaru was getting worked on. Marcus was incredibly knowledgeable, friendly, and personable. He was able to answer all my questions about multiple models of Subaru cars and what they are best known for. He made the financial portion of buying a car understandable and not taxing as it can sometimes seem. If you have questions about buying a car or ready to buy ask for Marcus!

I always enjoy visiting. All of the service helpers are very friendly and helpful!

Great customer service experience with Shania, Jackson and the service dept. I purchased a 2021 Subaru from a different dealership and the vehicle had an issue that my dealership couldnt resolve after having it in the shop for a month. Subaru of America told me I could get a second opinion and I did from Rogers Subaru. Within an hour of having the car they were able to replicate the issue and told me theyd help and they did. Jackson and Shania were able to get my car fixed. Thanks Shania, Jackson and the service center.

Subaru gave us EXCELLENT service! Jason is a fantastic Service Rep! He should get a raise!

I brought my 2018 Impreza to Rogers Subaru to perform two necessary recalls. Having recently moved here from Reno NV, this was my first visit to this dealership. The staff, specifically Shania my service advisor, was courteous and knowledgeable. She took the time to explain what needed to be done for my car, and went over the cursory inspection report so that I what my next steps should be for my Imprezas health: tires! Ugg! She printed out several options of tires for me to consider, and walked me through the differences. I was very pleased with the quality of service and will definitely be back soon for the tires! Rogers Subaru is yet another reason I am glad to be a part of the Subaru family

Great service, awesome! My service manager: Jackson Rose

Our service guy Corey was so helpful, he was very courteous, knowledgeable, he was funny and welcoming. He is the reason we keep coming back to Rogers Subaru in Lewiston, Idaho. Thank you Corey.

Friendly, caring and thoughtful staff. During these difficult times of Covid its so freshing to experience people willing to set personal opinions aside, trust the science and wear a mask. Not to protect themselves but thinking of others around them. We felt seen, we felt safe and not just another Riggins sale. Special Thank You to our sales consultant, Josh Hammel at Rogers Subaru!Diana and John Stewart Riggins Idaho

Tried to get a car. Took a whole 3 days to even hear if I got approved, and when I did, I was told I couldnt buy the car I wanted, I had to find another. I even gave an employee my number to call me at and asked multiple people for my sales rep to call me. Not once did I get a call back personally from ANY sales people, including the manager. And when I called, every other person answered EXCEPT the man who was supposed to help me. I didnt even get any returned calls after I left messages asking to be called personally at work to ask whats going on. Nooope. Not once. You know who got called? My girl. Not me. Complete waste of time. If you like waiting days on end, its a perfect place.Let me tell you how awesome it is to see people go and leave in one day with an accomplished task.

Matt Hutson was my Sales Rep & purchasing my car through him & the nice employees at Rogers Subaru was the nicest car buying experience I have ever had!

Quick friendly service. The coffee was good too.

Can not remember service writer name but he is always there and very helpful. Makes our experience at subaru a pleasure to go there.

Corey Delp did a great job handling the service of my 2018 Subaru outback yesterday!

Thanks for quick service! Thanks Shania for precise and helpful vehicle advice!!

Easy and efficient check in. Service person explained what would be done. Service performed in a timely manner. Service person reviewed what had been done. Staff was wearing masks which was reassuring.

The service at this place is INCREDIBLE! Cory was AWESOME!

We enjoyed working with Marcus, who was knowledgeable and never pushy.

I’ve taken my Outback here to be serviced a couple of times for routine oil changes and a safety recall. Each time I’ve been here I’ve been greeted by an employee in the politest manner! They’re very transparent with what’s going to happen and approximately how long it will take. They always offer to wash my car, too! I’ve never been to a more easy going, friendly car dealership in my life. I love my Subaru and Rogers Subaru takes great care of it!

Service department is fast and friendly.

We had such a fantastic experience at Rogers Subaru with Marcus guiding the way. Marcus was a breath of fresh air after dealing with salesman who were trying to shove deals down your throat. Marcus made us feel safe by genuinely wanting the best deal for us. He gave us space yet was knowledgeable and made us feel taken care of.We also had some at risk people in our covid bubble so it was extra important to be covid conscious and Marcus was LITERALLY the most considerate. He sanitized everything and very respectful about keeping his distance and wearing a mask. Thanks so much Marcus!

We always bring our Subaru to be service here. However in this case we needed to get a windshield replaced at another business but needed the calibration for the eyesight system done here. Not only the Jason accommodate my busy schedule, when I had to return the rental car he had a shuttle pick me up. These people no customer service.

Great communication and service. Thank you so much

They do a great job.

Unbelievable service! The complete transaction was flawless. The pricing was much better than it is in the Boise area. We were in and out in an hour. Corey Jackson and Dane Hellesland were by far the best I have dealt with. We will most definitely be back for our next vehicle purchase and we would strongly recommend Rogers Subaru and their entire staff! Thank you!!!!

The best in town I love my Subaru!!!

When you have one good experience with a new car purchase, you are happy. When you have two, you feel blessed. When you have 4, its a long term relationship built on integrity, loyalty and service. This is the 4th time we have purchased Subaru and Toyota cars from the Rogers family of dealerships in Lewiston. On every occasion, the salesman and management were pros who valued building that long term relationship, not just short term profit. Manager Corey and Salesman Dane at Rogers Subaru not only came in much lower on the deals, but did it without dithering or trying to steer us to a car in inventory. They were upfront, friendly and professional, eschewing the old school method of car sales that can be tedious and insulting at times. In both cases (2021 Crosstrek and Outback) not having the particular car we were looking for was no problem. Their network of dealer relationships got us the exact car we wanted in less than a week, delivered to us in Boise free of charge. Price, choice, service...its the ethic and value mission at Rogers Subaru.

Great experience. Our salesman didnt seem like a salesman. Didnt give the us the sales pitch or the run around other car lots do. He seemed genuine. I would definitely go back there for my next vehicle

I helped a family member negotiate the selling price for a new Subaru. During the negotiation, the salesperson said they would price match other dealers. I shared a screen capture of a competing dealers price which was approximately $1,400 lower but withheld the dealers name. Rogers did not honor the competing price because I wouldnt share the dealers full information out of personal ethical concern.Even though the competing dealer offered a lower price, I still recommended Rogers to the family member given the proximity to each other. I agreed on a final sales price with the salesperson, put them in contact with the family member, and asked them to send me a final bill of sales, which I never received.The family member went in to pick up the Subaru with enough cash in hand to purchase car outright but was presented with and agreed to accessory and warranty add-ons of approximately $6,000. They left with a manufacturers loan of approximately $6,000 along with loss of a $1,000 cash rebate.Upon learning of the change to the sale terms, I called the GM who had the finance manager contact me. With some discussion, the finance manager agreed to cancel the extended warranty but held steady on the price of the accessory add-ons, as did the GM. The family member was able to recover most of the additional expenses with the exception of the accessories and get out of the loan.

Great service as always!

My experience with Rogers Subaru service department has been excellent. Service Manager Cory and his team are all very nice to everyone. They treat you like a friend. I believe they are totally honest and I believe they truly want you to be happy with their work. I will always try to purchase my next new car where I will be getting service.....Rogers will be the first place I will shop....

Dane (Salesperson) and Bill S. (Finance manager) made buying a used Subaru a great experience. They were both friendly, very knowledgeable about their job and product, easy to talk with and answered all our questions honestly and accurately, and made the buying an easy and quick process. Dane was quick to notify us about a Subaru coming in that fit our needs. It is our second Subaru and we appreciate their efforts at getting us a great car with excellent service.

Made a wrong a right...We bought a Subaru Outback 2010 at 106k miles for $13k which overall was a pleasant experience. We had lots of questions about maintenance and overall made us feel that we were choosing a good growing family car.Fast forward to 6-9 months of owning the car and we began to notice two issues of stalling when coming to a sudden stop and a noticeable sounds and jerking when moving at 50+MPH. We found out that the car was affected by two Subaru Technical Service Bulletins, Tsb16-95-15rTsb16-90-13rAfter back and forth with both Rogers and Subaru Corp. we got the car diagnosed for free and came to a total cost of $7,800 in Repairs. We reached an agreement on sharing the cost; Subaru Corp. paid $2,500, we paid $2,500 and Rogers covered the rest.While it was upsetting and frustrating experience, I am appreciative that all three parties (Subaru Corp, Rogers and myself) could come to an agreement that was within our budget. Even though Rodgers and Subaru did not have a legal obligation to help us, they did make this wrong right. At the end of it all we are satisfied with the outcome and glad we now have a reliable/safe car. Thank you to Jackson, Jason, and Charles. We really appreciate your customer care.

Earlier this spring I took my Legacy to Subaru to have a window issue resolved. However the issue incidentally started acting up again this week, and my check engine light was also on. I took my car in and they resolved both issues speedily and without charge. I am so grateful for the great service we have gotten here.

My experience purchasing a vehicle at Rogers Subaru was excellent. Dan, one of the associates, was accommodating answering all the questions I had about the cars we tested. Ross, the financial manager, helped explain the ends and outs of the loans. Overall, the entire staff at Rogers Subaru was friendly and professional. I would recommend Rogers Subaru to a friend. I am very happy with my purchase. Ask for Dan.

Rogers Subaru knowingly, admittedly falsified a Certified Pre-Owned Inspection Check Sheet for a 2017 Outback purchased November 2020.After 9 days of the car being signed by a master mechanic on 11/20/2020 as Certified Pre-Owned, on 11/29/2020 an $800 broken seat was discovered along with missing items within the vehicle- all marked off as passing on the certified inspection check sheet. Subaru Corporate Case # 1-631-209-87453.Rogers Subaru offering to fix these problems after the fact should not be confused as good customer service. It is merely covering tracks of a misrepresented C.P.O Check Sheet. Buyer beware.Perhaps in the past they were reputable, but now they are getting desperate in the time of pandemic and starting to operate differently, unethically.

My wife bought a Subaru crosstrek in August of 2018 in Tacoma. We bring the car in fro oil changes regularly. When Rogers does an oil change they will do a alignment if needed. Although the three times it was supposedly done NOTHING was done and we were charged. Paint on wheels were lined perfectly from factory when we brought into ASE mechanic for tires/alignment. Factory tires were wore out sooner then expected due to poor alignment.

Corey Brown the General Manager gos above, and beyond to not only take care of his customers, but people in general. Ask For Mat, or Dane, and with Mr. Brown at the desk your going to have a great experience buying a car. Highly recommended! 💪

Poor Service Department, needs improvement

Very good services

Ive always had good customer service and the appointments are usually shorter than the estimated time.

Where do I begin?? I was introduced to Corey Jackson at Rogers Subaru through a mutual friend. I have been patiently waiting to buy the new and improved 2021 Subaru Crosstrek. Corey Jackson and Dane Hillesland are by far the BEST people I have dealt with at any car dealership! Corey took care of us and exceeded our expectations!! Dane was very knowledgeable and showed us all the ins and outs of our new Crosstrek!! I would give 100 stars if the app allowed! We definitely will not buy a car or truck from anyone else! And trust me, I am a hard person to please!! Well done guys....well done!!!!

The employs are always very helpful and great

I just bought my very first Subaru Legacy, and I absolutely Love it! Justin was very knowledgeable, polite, professional, and friendly. He answered all my questions, and I did not feel pressured at all. It was an amazing car-buying experience. Thank you, Justin! The entire team was very helpful which I truly appreciated. Highly recommended!

Wonderful customer service

Nice place to wait on a hot summer day

Brian Adams had done all the work, found the exact Outback we wanted, and had it waiting for us when we arrived. We were in and out the door in an hour, which seemed like magic after our 4-hour still-no-deal experience at another dealership. We still miss Ambassador, but Brian Adams is our new go-to Subaru guy, and the 2020 is the best Outback yet!

Bought a wonderful new car toady, everyone was very helpful and I couldnt be happier with my new car!!!

I had a pleasant experience at Rogers Subaru. I bought my new Crosstrek here and Justin helped me understand all the specs and was a great salesman. Theyre very nice and not overly pushy like most dealerships. I left without feeling any buyers remorse which is personally not a common thing. I recommend coming here if youre in the market for a new Subaru :)

Ive gone to Rogers Subaru for warranty work a few times (mostly for random annoying squeaks). They worked hard to hunt down the issues and seemed to genuinely care about resolving them. Ill keep going to them for work on my subi!

Jason in the service department is friendly, helpful and professional. Im happy to be loyal to Rogers Subaru. Its a great atmosphere and has great service. Shania always greets me and has been helpful. Prompt and efficient service with a smile.