These guys are excellent. Very friendly and welcoming. The store is very clean and well set up. Rodney the salesman along with every other staff member I met was extremely nice and helpful. I would HIGHLY recommend if anyone were to buy a bike, it would be at LA Harley! Thank you again!Also the Poker walk was a great idea, and fun!
They have the greatest people working there. The store is always clean an easy to navigate. I use a wheelchair so alot of stores are so crowded I cant get around. They have a wide variety of products and the staff is very knowledgeable and friendly..I am always greeted with a smile and a hello..most places dont do that any longer. Ive never had a bad experience there..its a pleasure just to stop by and browse.
Cant say enough about L-A Harley. From the moment we walked in to the time we left (3 hours later) we felt welcomed. Rodney our sales person helped me understand the different bikes and helped my husband and I pick the perfect one for us. Paul in clothing was so patience while I tried on 10 jackets, some multiple time :) Scott in the finance department made sure we understood all the programs available to us and helped us pick the one that works for us! The guys in services help us upgrade our bikes and add a few attachments. They made it fun with their poker run going to all the different departments and meeting everyone. Im excited to be apart of this family! Thanks to all at L-A Harley!
Dealt with Bob in finance department. Awesome guy went above and beyond to get things done. LA Harley has been good to me since I started doing business with them about 13 years ago.
Very helpful people everyones willing to help knowledgeable on their products, a great bunch of people throughout the whole store youre welcome the minute you walk through the front door till the minute you walk back out. If your looking 4 swag, clothing, parts, service and sales there is plenty of everything and youll get service with a smile on their face
Had an amazing experience here. These guys really know how to make people feel at home. They are very experienced and knowledgeable. Everyone was great. I got the opportunity to work with Rodney and he was awesome, he was very personable and knows his stuff. Also worked with Scott in finance, he really went above and beyond to get me on my new bike. Everything happened very expediently, these guys put their hearts into this business and really do whatever is needed to make the customer feel like family. I highly recommend L-A Harley. Thanks guys!
So I went to L-A Harley to see the 2021 Sportster-S and for the fellowship that I receive every time I walk in. Bert,John, Randy,Brandon,Paul and everyone in the L-A Harley family.I got to test ride the new Sportster-S.Let me step back a second. Im Gil aka Chiko and Ive been riding Sportsters for 54 years now. And I also own an Indian Scout. See where Im going here. So I had some misgivings about a liquid cooled Sportster.The gracious staff was also waiting for me to give my opinion on the new Harley.Let me tell ya right now. The bike does not disappoint. Its power band is right there at your command. It shocked me that its so responsive. Blows by my Scout effortlessly.The horsepower, the brake and the road connectivity is like ridding a high end Italian motorcycle that cost twice as much.Thanks guys now I have to persuade Elaine that I need another motorcycle.
I bought a motorcycle here recently and honestly I was blown away by the friendly employees and service. They were down to earth and helpful. Also they got me financed in very little time. But what I most enjoyed was the whole celebration they put on after you Finalize your purchase of a motorcycle. I really did feel like one of the family after that!! I would recommend them to everyone and anyone as I will be returning there the next time I buy a motorcycle.
WORST PLACE TO PURCHASE A MOTORCYCLE !!!!!! I went here for the first and last time looking for a bike for my wife for her birthday. Found a decent used bike which I was going to buy outright but the battery was dead so I wasnt able to hear it run they said theyd charge the battery and hold it til the next day. Never said anything to me about a 24 policy on holding it. Well the next day I had to work late and couldnt make it before they closed so the wife called and let them know the situation why I couldnt make it ( it was due to work) again never said anything about the 24 hour hold policy to her either they said no problem well see you in the morning. They sold the bike that morning. Needless to say I went to big moose Harley in Portland ( best place ever highly recommend them ) and bought her a brand new bike there...
This place is wonderful for shopping for anyone that stopping for anyone that has a Harley or that wants one or that once 1 it is a little expensive a little expensive but I got something for I got something from my dad there so I didnt mind spending that no I didnt mind spending the extra money because my dad means the world to me
Jim m is one of the nicest persons. He was unbelievable he answered every question I had. He went above and beyond to make me feel comfortable with my purchase of my new low rider. Brandon in parts awesome. And bob who delivered my bike to me was truly amazing. All made my purchase a great experience. I would highly recommend this dealership they make you feel like family. Any future purchases I make will be with LA HARLEY thank you ALL AND GOD BLESS.
As always LA Harley came through with a great bike, great sales experience and an even better price then I can find in my home state. It pays to make the trip up to LA Harley for the prices alone. Thanks for making my experience an awesome one!
I was looking to replace my 2014 Ultra Limited with a new Road Glide Limited and went to LA Harley to see what was available. I was greeted by Jim who struck up a conversation asking about my experiences riding. There was no sales pressure, only honest conversation about what I was looking for. All my questions were answered and contact information exchanged. Jim followed up a couple days later with info on available colors and expectations of future inventory. I did look at models at another dealership but returned to LA Harley because of my initial experience. With the blessings of my wife we made the purchase of a 2021 Road Glide Limited. The customer experience was superior to any purchase Ive ever made. Id encourage everyone to go to LA Harley for a good honest deal with a caring team of professionals anxious to please their customers.
LA Harley was my dealership of choice even though I have a Harley dealer in my city. I have own and rode bikes in the past and have always said if I owned another bike it would be a Harley. Harley has always been the love of my life and dreams. From the first contact with LA Harley and texting with the owner, I was set up quickly for a fit expert. The minute I entered the store I was greeted. The man knew my name and got me hook up with the fit specialist. From that point everything was fantastic. From the tour and introduced to the various departments and to finance all was a breeze. All done and out the door riding home within and hour and half. Great place highly recommended.Kevin C.
Harley davidson dealer. Great selection of bikes and other items.
What a fun place to purchase your Harley Davidson Motorcycle. They bring you into the Harley Davidson Family.
Very friendly staff. Worked with me.to get tye price and payments where I needed them. Highly recommend and will do business there in the future.
Nice dealership. Needs better logos for their shirts but staff was great.
Great selection of merchandise. Lots of sweet bikes to drool over
The people in parts are great in person. But dont try and call any dept. They wont or dont answer. Forces me to do business elsewhere.
Went here to trade my bike in the salesman was awesome explained everything about the bike so I thought sure lets give this place a shot. Basically was told my bike wasnt worth much because of mileage yet they have bikes on the floor with just as much mileage May go back for gear but wont try to buy a bike there and yes I traded my bike in elsewhere.
Great service and they are very helpful!
Incredible service. Made to feel like home and part of a family.
Staff was awesome, the salesman wasnt pushy, he wanted me to be comfortable with all aspects of my purchase. The atmosphere was bliss in here, of you love Harleys, or even just motorcycles, you have to stop in and experience this joint!
Good service all around, and staff
Great dealership great team of experts helping you with all ur harley needs and wants
Great dealership. They made my purchase exciting and easy.
Best place I have ever bought a bike. staff are all well informed. Parts department very knowledgeable. Service is so easy to talk to and get your bike worked on. Sales the best I have ever worked with. Finance department made sure I got the best deal and helped with the extended warranty. Motor clothes department very helpful they bend over backwards to make sure you get what you want especially Lori and Paul. Last but not least the mechanics are top notch.
They do not honor the MVP discount. And the worst customer service of any Harley Dealership we have ever dealt with. Seacoast and Rochester Harley are our favorites in the general area.
Great place and great staff
Best place to anything HD from a t-shirt to a bike...Hands Down!!!!
Great price, great people! Excellent place to buy a harley!
10/10 recommend L-A Harley! The whole team helped me surprise my husband with a street glide on our wedding day. Thank you Bob for delivering it . Couldn’t have been more perfect thanks to you guys!
Jim Marcous is the best, top notch, polite, personable, professional and a great person, he makes LA Harley shine
Ive purchased 4 motorcycles from LA Harley in the last 12 years.Theyve ALWAYS been on top of things, never pushy, always respectful, very knowledgeable couldnt imagine dealing with any other Harley shop.
Staff was friendly and worked to help me get the bike
Great people and inventory
Friendly and professional staffs. Everything its easy because of them. I got my first Harley Davidson today. So happy.
Best service I have seen in a long time had my 3.5 month old baby and he started to cry they where still very friendly and never once looked done at me because of it. They were also very helpful with anything needed. Love the fact that they had a changing table in the restroom to change him.
Fun time had some hot dogs and hamburgers.......... some music ....... met up with the guys who sold me my bike a while ago
This is the second bike Ive bought here, under the new owner with the new staff, it was an easy experience. The salesman, Jim Marcous was great, no pressure, easy to talk too. The only draw back was they were a bit understaffed on a Friday, but as I was told, some call outs really back things up, so it wasnt their fault. In total, was a great experience, happy with my Elecra Glide, and the clothes I bought for my kids
My husband and I went in looking for a Harley. We left receiving the very best experience we had received anywhere. We went in during one of their large events but never felt like they had more important things to do. Our sales rep was Adam. He was friendly, knowledgeable and just perfect to work with. During the actual purchase of our motorcycle, we worked with Scott. He was also very knowledgeable and worked with us to get the perfect financial conclusion for us. We are not from the local area and we decided, after shopping at other motorcycle dealerships, including other Harley locations closer to our home, we would make the trip to L. A Harley. And we are very glad we did. We felt more like family than a customer. And, because of that, we are happy to now be part of the L. A Harley Family. We look forward to doing all of our future sales, service and purchases through L. A. Harley. They are, hands down, the best in Maine.
Friendly service and great people.Events here are always fun!!
L.a.knows you buy name.they have great service and parts guys and same with sales.i live 16 miles from big moose but drive 55 miles to LA.
Great place. Friendly staff. Very good size store. Wide selection of new and used bikes. Most trikes I have seen at s dealer.
It was great seeing to new line up
Really nice and wonderful people great service great conversation, very very nice atmosphere. Love it. Do thumbs up in my book 3 if I had an extra one?
Everyone here is awesome,the place is awesome
Had a great experience through out the process of our purchase at L-A Harley
Top Notch...
Absolutely the best dealership to do business with. Adam, Bert and Bob knocked it out of the park for us on our two bikes. While other dealerships made us feel like just another sale, they made us feel like family. Adam was especially nice. We’ve actually made tentative plans to do some snowmobiling with him this winter. If you want to enjoy your experience buying a bike, don’t go anywhere else. We couldn’t be any happier. Good job, L-A Harley.
First time, absolutely loved it.
They have great service . And good sales staff .
Such amazing people here. Brooke the sales rep was absolutely wonderful, she never pressure me in any way. She listen to what I had to say and at the same time gave input about certain bikes that would fit. The staff was just amazing and couldnt ask for better people to help buy my first Harley. Thank you L-A Harley for making my buying experience memorable.
Best Harley Davidson dealership in New England....You talk about giving back John knows how to take care of his customers. Staff is very friendly and knowledgeable. From start to finish its a very excellent buying experience...And service department is top notch
The staff is amazing. Brooke is one of best, sweetest and knowledgeable Harley sales staff. I have brought Harleys all over the US and by far this one has the most professional staff.
We loved Brook!!! She was very friendly and knowledgeable. Loved their variety from bikes, clothes, helmets and more. Very welcoming and exciting store.
The dealership itself has some serious communication problems. You almost never get to talk to a person, instead, you have to leave a message and hope they call you back. That being said, they did an OUTSTANDING job on my 2001 Springer. They installed a new seat, mufflers, tires and more. Then they detailed the bike. It looks better than it ever has. I couldnt be more pleased with the actual work.
Once again the L/A Harley Service team pulls through. Thanks for quick turnaround on replacing my tire.
L-A Harley Davidson has to be one of the top customer service experiences youll get when visiting any retail business in the State of Maine.
The people are so nice there.
Went to a Hog meeting, then had lunch there, and showed around.
Very nice and Brooke was great thank you and her very much
Friendly helpful people. Just had to buy a little part and they still worked hard to get the right one for me!
Great place to spend your money...
L/A Harley Davidson Service is Outstanding. They keep my Street Glide in tip top shape. The Service is 2nd to none. Wouldnt go anything else. Kudos!
Always great and informative service. They have never steered me wrong!
I went in to look at a bike and walked out an owner of a sportster . They were super helpful. And very friendly
Nice place, friendly people
Nice that L-A finally had a gathering!!!
Love LA Harley!! Sunny was very helpful today and any time we have visited
What a selection of bikes to choose from service can not ask for better atmosphere excellent and people are so nice and willing to help from parts to clothing to anything wow traded my bike and now got a trike lets ride
Great place to go, my wife and i not only bought a beautiful bike we were treated with the greatest respect from everyone l-A Harley Rocks! Thank you everyone
Bought my better half some new riding gear. Happy wife, happy life.
Awesome and very nice and knowledgeable staff especially Adam Asselin, he knew we werent buying but interested in near future purchase and still took the time to talk about the different Sportsters, made us feel very welcome and not pressuredTY Adam
Bought my first Harley Salesman Adam was friendly polite knowledgeable and down to earth all the people here were helpful from salesman to finish no other place id buy a bike from.
Great experience as usual. Very professional and knowledgeable. Thanks again LA Harley.
Bought two bikes...both were delivered with dead batteries, one with an oil leak and no low beam and the other with a bald tire. Had work done to both of them and none of the stock parts were delivered with the bikes like they said they would be. Had to go out of our way and ride over 100 miles to get our parts and a new tire because they dont honor their word and they obviously dont inspect the bikes or even make sure they start before they deliver them. When we arrived to get the stock parts and the new tire, they wouldnt even look at the oil leak to let us know if it was okay to ride like that. L-A is great when you are buying the bikes but once they have your money, their service is terrible. Forget about paying for the service plan, they do not honor it.
Awesome and friendly staff!!! Had a great experience!!
Very nice everybody was helpful they were even doing a big raffle for Brandon motorcycle way cool $20 a ticket how can you go wrong.
Just poking around, store is very clean & well organized, staff always ready to help and not pushy.
Everyone made us feel like family!
Pleasant shopping experience; as always!!
Good dealership, fair prices. Good service techs. Worth the trip from North Conway
Its nice to be able to get out and have a meal with others from the bike world.
I bought my very first motorcycle ever from L-A Harley in 2012and Ive Always been treated with respect theyve also helped me out when Ive been in a jam when my bike needed any type of service I will only go to L-A Harley for any and all of my bike needs and no where else
Nice people & good price on t shirts
Nice choices of merchandise.
I needed my Harley-Davidson tuned and L-A did a very good job. Excellent service!
Love L/A Harleys free concerts in the summer. Saw Thompson Square there. Friendly folks & a fun time.
As if. I bought my harley from la harley lol