Jeff was an extremely respectful, helpful, timely sales professional. Jeff helped to make the process seamless and easy! We are highly satisfied with the purchase at Lewisville Mitsubishi!

My wife and I swung by just to get an idea for what might be available for our daughter when she turns 18 in a few weeks. Chase took the time to explain the options available and had answers to pretty much any question we had. Rod made the paperwork smooth and quick. This is our 3rd vehicle from these guys and I cant recommend them enough.

While the experience with Hunter and the financial consultant was great, the follow up was not. I previously bought a brand new vehicle in 2019 and I had multiple issues with it which caused me to trade it in. I was given just $19000 for my vehicle with less than 6000 miles. I feel like the vehicle should have been paid in full because I barely drove my car, but I had multiple electric issues. Also the catalytic converter was very easy to steal and I had purchased a cage from this dealership for over $400 in April. I was told by the sales director that a request would be placed with the GM to refund me the money for the cage that I purchased. As of today, I have not had anything concerning that amount. Also I sent an email to the GM and Hunter and I have not heard anything back. I actually went out on limb to purchase a new vehicle with this company because I had so many issues with my first vehicle. I would not recommend this dealership based on the fact that the communication is less than desirable and I was treated as if the vehicle that I purchased from the dealership did not have major problems. Now everyone was really nice and the process was easy and friendly, but the communication was not good. I am still waiting to hear about the check.

If youre ever looking for a Mitsubishi PLEASE I encourage you to visit Lewisville Autoplex Mitsubishi and ask for John hes a excellent salesman facility is beautiful it is beautiful to visit

The experience my wife and I had was very fast and smooth and our salesman was very nice and courteous. The dealership is the nicest I’ve been too. All the staff were very welcoming. We had a very good experience and have and will continue to recommend this particular dealership to our friends and family. Our 2022 Outlander has been awesome.

Thank you Terry, Tanner, and Especially John! (Definitely everyone at Mitsubishi! It’s exciting to have the opportunity in buying new! And we will definitely keep coming back.)

John M is the absolute best salesman I have ever had the pleasure of doing business with. My husband has bought I believe 6 Cars from John now. This is my first car I bought for my daughter, and John was amazing to say the least. I CANT THANK, him enough! My daughter is so thankful. And Geo was great as well. So friendly and great customer service. We will keep coming back!

My wife and I purchased a 2022 Eclipse Cross. The whole process was seamless. Jeff is an amazing salesman. We so so knowledgeable about every aspect of our car it was amazing. John the sales manage went above and beyond the bar of excellency. We are super impressed with the professionalism of the two. Power players, we will definitely do business again

Disgusted with who these guys hired as a finance manager. William is abusive to women. Please be careful. Previous review was deleted.

This is the 3rd vehicle we purchased from this dealership - we always have a great experience. This go round John helped us find the perfect Outlander for our family -- all the staff is super friendly! We have even referred several family members that have purchased vehicles from here as well. Highly recommend Lewisville Mitsubishi!

The salesman and finance departments at this dealership were great. I got a tremendous interest rate the City Employees Credit Union in Dallas could not match. I sent information as requested by the Credit Union to only be informed more was needed. I finally changed financing positions from this Credit Union after over 30 years.

There is no choice not to give a star. My original review in June 2021 was five stars, but with recent events, I am not happy with this dealership. The O2 sensor on my replaced catalytic converter from June 2021 has gone bad twice; 8/10/21 and 8/31/21. The most recent issue from 8/31/21 has led me to call the dealership 3 times and send an email last week with no returned calls or email from Ashley, Customer Relations Manager. Today, I have left a message for the service department, so hopefully I will get a call back today. After spending over $2100+ in June, I would hope that the dealership would want to take care of the ongoing problem.

Mike Rice is a very good car salesman. He did his best in everything possible to make the car buying experience as pleasant and pain-free as possible. The same can be said about all of the people at the dealership. We will be recommending Lewisville Mitsubishi.Also, Lewisville Mitsubishi is one of the few dealerships that I actually enjoy going to. The personnel that work there are happy to answer questions or show you around to look at new or used vehicles while you are there. The dealership is always clean, neat and well organized. What is also nice is the salesman are happy to let you wander around by yourself and look at the vehicles that they have in stock. Overall, a very good experience and I always recommend Lewisville Mitsubishi to anyone asking me where I got my new vehicle or where I get it serviced.

I have been a customer for over 15 years and have always received excellent service.

Great service provided by all the staff. My service advisor Natalie was one of the best Ive encountered. She was very thorough and efficient. Also appreciate the Pick Up and Service option, super accomodating service you cant get everywhere!

Horrible service been on hold for 5 minutes and they keep answering and putting me in hold

Lewisville Autoplex Mistubushi is a very good place to buy a new car. Ive a great experience customer service here. Theyre very very helpful for buy a car. I meet Sales Manager John Mahaffey finance manager and others they did really a great professional job for me. Sales manager explain the Car cost, car economical gas consume status, Vehicle All wheel control (S-AWC) functiona and referred me a car helpful guide. I bought a Mistubushi Outlander S-AWC 2020 car & I got very good deal as dealer discount. 10 years warranty and 6 years road side assistance and 1 years no cost maintenance from Mustibushi dellar services.Lewisville Autoplex Customer support teams are techincally skilled and professional.I like Lewisville Autoplex Mistubushi and recommend to my all friends to buy a car from Lewisville Autoplex Mistubushi.

Great service and vehicles everyone friendly with a smile. Mike Rice Sales Associate Awesome guy very knowledgeable

I purchased a 2019 corvette zo6 from them. I was out of state so they shipped car to me and picked up my Corvette, after the money was wired they realized they wrongly collected sales tax and told me they would be over night mail me a check for 2600.00 that was 3 weeks ago. Now NOBODY its taking my calls from my salesman to finance manager, to dealership mananger, Ive left voice mails and emails, i will pursue this legally but beware if they can rip u off they will try.

Nice people and great service. Blake was able to answer all our questions even sent us a picture of the vehicle we wanted to make sure we knew it was in stock. We went to 2 other dealerships that clamied they had our vehicle in stock but they didnt. Very happy with our new 2021 Mitsubishi Outlander Sport. I definitely recommend Lewisville Autoplex.

Terry is our go to salesperson. He is amazing to deal with and so are the finance guys! Weve bought multiple cars there, both used and new. I love my brand new Outlander with the panoramic sunroof!

Our experience was awesome....Frank and the whole team walked us through options WITHOUT PRESSURING US and got us into the car we wanted.Loved the friendly, personal service. Best car-buying experience of my life!

Can you have a card or something to explain how to change the tv channel? It was on sports. I was the only one watching and couldn’t figure out how to get a different channel.

I worked with Bassam Tariq in purchasing my Mitsubishi Outlander. I started looking with him on Saturday and felt like he was really listening to my preferences, working with my budget, and was upfront about the inventory they had that would work. He made sure to walk the lot with me showing me each car we discussed. He was friendly and very professional throughout the whole process, and I never felt he was trying to talk me into something I wouldn’t want. I made the purchase on the following Monday, and I can say his professionalism and service made a huge impact in my decision! He negotiated to get the correct trade in value and to get the pricing I needed. Would highly recommend my experience at Lewisville Autoplex and Bassam to anyone.

Friendly and knowledgeable staff. Comfortable waiting area

Chris Mertz was the one who made this experience so enjoyable. He made the impossible, possible. Very very happy with all he was able to help with

Love the entire staff here!!! Amazing customer service and amazing cars!! Thanks guys!! Love my 2019 Mirage!!... and the last 3 cars I got from yall before that!! Special thanks to Debbie, Richard, John Rick and the Baum family for helping me out so much for so long!!

When it comes to basic maintenance this dealership is always very reasonable. They do have a good service staff here as well.

My salesman Mr. Rob was awesome! The finance manager Mr. G was very transparent and respectful.

They take care if their customers.

I had a great buying experience. I want to recognize Bassam Tariq, John Mahaffey, and Rod Thomas for their excellent service.

Work extremely slowly and disappear for no reason. I work here but I was out for business and I contacted two of their sales for an inspection list. I called, emailed, and texted. They said they werent able to get it and they need time to verify these, and then its days. I have been waiting for a inspection list for two weeks for no response till the car was sold. Such a trash sales service. They just dont help you out when you want to buy a car. Cant imagine what would happen after actually buying a car from there.

This was a online sales and I was very susceptible, especially with buying a car. Read the online purchasing agreement and was pleased that it had a no questions asked return policy so I moved forward.My salesman, Jeff OConnell, went above and beyond especially with always keeping me advised, returning every phone call and keeping every promise. Even after the car was shipped and delivered. It had a nail in the tire which Autoplex agreed to replace. One of the best car buying experiences I have ever had. Highly recommend for online buying.

I was looking for a specific car and met Alex over the internet. He was super responsive and answered questions quickly. He made everything easy for me and the car was exactly as described. Buying from this dealer was very easy due to Alex’s help and willingness to go the extra. I’d use them again. Even met the owner briefly, from the top guy down, very professional and personal. Thanks Alex and David for your help

Keith who works in sales did a great job, making sure we received a good deal for the vehicle. Michael in Finance was great and made good use of our time!

I appreciate the friendliness of each staff member that I come in contact with. I will always come back for service or to upgrade my vehicle.

After a HORRIBLE experience at another dealership. I worked with Bassom from my first call until I drove off the lot in my new car. He helped me find just what I was looking for in the price point desired along with the requirements I had. Sent me pictures and all before I even went up there. VERY polite man, that diffently goes a step above to make sure I got everything I needed and taken care of. There are some fees that were rather high or they wouldnt take off, so what out for those and dont be surprised when they dont take them off.

Great car buying experience. I would highly recommend them. No BS, just good service.

They couldnt help a customer out when needed. Simply sounded like they just didnt want to be burdened with my situation. Really thought this place to be a better dealership. They have no concern for customers after they sell you their vehicle.

Ive had a great experience from the very beginning with Lewisville Autoplex! I purchased my vehicle in 2017, and the sales rep made the process easy, and treated me as if we were long time friends. He even offered to have me check with in-house financing to get lower rates than I was approved for at my bank! When I get my car serviced, I love knowing that I wont be taken advantage of. They tell me all of their recommendations, and then will tell me what they would recommend immediately, and what could wait until next time. The waiting area is nice and I was sad that my oil change was done so quickly because I was enjoying my quiet time without the kids! Haha. Great overall experience!

Mike gave my family and I an extremely great service! I am so happy to have chose this location to buy the PERFECT car for my family. He was so informative, nice, and easy to talk to. Definitely recommending my family and friends to this location and will be coming back for future business . Thanks again Mike!

My experience at this dealership was one of the best! Everyone is so nice and friendly.. ask all the questions you want and i felt very comfortable. I got a great brand new car! The sales people are very motivated but never pushy. Rod was so great to me!! If you go to this dealership expect honesty and a great customer service experience. John was great as well! Even Ryan in finance was great. Expect a beautiful and reliable car!!

I used to love this place, in the past its been a 5 star experience. Today I came to get my oil changed. Shocked and dissapointed at how many employees did not have a mask on. It made me feel very frustrated and uncomfortable. Its too bad this place does not take the health of its customers seriously.

I love the cappuccino machine Mitsubishi has . I go to service there just to enjoy a cappuccino.

Mitsubishi has a very competitive and great warranty, compared to any other car dealership. Mitsubishi cars are very cost efficient and will save you gas, labor. The car has driven very smooth, customer service is very great. Lewisville really takes pride in cutting to the chase and fighting for your business. I personally recommend that you do business with Lewisville Mitsubishi, I am from Austin, Texas, I did my homework and met the staff and I can tell you they take pride in their employees and customers.

Bassam Tariq is the man!! He helped me out when I was only just narrowing down what I wanted at first. He was very patient and accommodating even when he didn’t have to be. I had no worries buying my new dream car from here. Great experience, fair price, friendly service. What more can you ask for? Go see him!! :)

Nice dealership. Friendly sales guys. They are hungry, but give you time to wander around if you want to. Window prices are pretty steep on used inventory. They do have a lot of really nice modified vehicles.

Blake was very helpful and professional.Ashley and George were AWESOME!

The team at Lewisville Mitsubishi was super helpful and friendly, and the work was done quickly and efficiently. My car is back to running wonderfully!

We live about 50 miles away and came down to Lewisville for the car we wanted. Turned in my 2006 Outlander SE with over 140K miles and ended up getting matching Outlander Sport SEL for my teen daughter and myself. This is my 3rd Mitsubishi and my daughter’s first car. Thanks to Jeff and his team for working an awesome deal with truecar pricing through my corporate perks plus loyalty rebates and 0% financing on both cars. Drove home one of the cars that day and they delivered the 2nd car to my house. Great purchase and customer service experience!

This was my third vehicle to purchase at Lewisville Mitsubishi. There is a reason for my repeat business...stellar service, excellent manufacturer and exceptional people to work with. I highly recommend trying them out. You wont be disappointed.UPDATE: Had my first oil change, tire rotation service. The service department is outstanding and treats you very well. Super nice and so easy to schedule! I was in and out with a fresh, clean car in under an hour. Thank you to the service staff for taking care of me!

Love this place, the owner is awesome as well as staff👍

The sales man was Rod Thomas. He seems nice at the beginning because he wanted to make a sale obviously but when he realized I didnt want to bring out the downpayment he was asking for his attitude changed. He said he would give me a call back the next day to let us know if the bank approved but I never recieved a call from him, two days later I texted him multiple times asking about what the bank said but got no reply, I called him twice but he hung up on me I am livid I feel insulted I shouldnt have to run after you to do your job. Its been 3 days now I have gotten a text from him or call and thats fine with me. Moral of the story is he is only nice when he think he can make commission of your sale but once he finds out your credit score isnt in the 680 to700+ he treats you like a no body. Please if you are reading this avoid ROD RHOMAS.(he Is in the mid 40s) Thank You.

Service advisor is friendly and not pushy to do repairs or any extras if no needed.I recommend to others.

FRANK AND JOHN WERE AWESOME I WILL REFER MY FRIENDS AND FAMILY TO LEWISVILLE MITSUBISHI, THANK YOU FOR YOUR TIME AND SERVICE

Jeff and Solomon are the best! They were super helpful! They made the buying process easy! I absolutely love my new vehicle! Would highly recommend!

In 2006 I bought my first Outlander paid it off and finally in 2019 I had to buy a new baby... Always great service and they take care of return customers also I switched my MOM over from Toyota.. Way to go

Ask for Rod Thomas great guy :)Picked up new SUV tonight from him.

I would definitely recommend going here for all your car needs.. Solomon and John where a pleasure to work with. Everything went smoith from start to finish. This is the second car I bought here and I even got my husband a car!!

They made my experience quick and easy. They didnt pressure or push me to make decisions. They let me take time and think.

I was so pleased with George, Ashley and the overall service I provided a Google review as well.

Service was good. Some staff not wearing masks. Made me uncomfortable.

I had a great experience purchasing my dream truck today. Mike helped me all the way through my purchase. He was awesome. Thank you so much Mike 😁

Adviser nice and friendly appreciated her help.

I dont know if this review will fully explain how awesome an experience I had with Lewisville Mitsubishi but I will give it a try. I initially saw the car I wanted for sale on Ebay, but since I had a trade in, I called the salesman on the ad. When I started talking with Rick Massey, I had no idea how easy and enjoyable this process would be. After some negotiating on my trade, the deal was made. I then talked with Michael Simmons who did all the financing, title and registration. He made the complicated paperwork very easy to deal with. Did I mention I had to do the whole deal from another state mostly through text messages and email? Once all the details were finalized, I told them that I could only make it to the dealership on a weekend and probably on a Sunday. Rich and Michael were both understanding and said that they would make it work. They encourage out of state buyers to shop there and make it worth the buyers effort by putting them up in a hotel for the night (and it isnt Bed Bug Inn, it is a very very nice Hilton close to the dealership). I had to drive 5 1/2 hours after a half day work on Saturday and was not sure I could make it by the time they closed (hence the possible Sunday deal). When I was 45 minutes away, I called Rick and asked if they wanted to close the deal that night and then they could enjoy Sunday (oh, it was also Fathers Day that they were willing to sacrifice part of). Rick said that would work, so I drove straight there and finished the deal. The car was detailed with a full tank of gas and had the new tires I wanted on it (oh, I forgot to mention that I wanted a different size tire on the car and their parts and service department not only gave me an untouchable deal, they did it last minute and all without any hesitation). Both Rich and Michael were there with big smiles and firm handshakes waiting when I pulled up (probably looking a bit ragged after 5.5 hours of driving). I thanked them over and over and could not wipe the smile off my face. When I got in my new car and headed to the hotel I could not stop thinking about how awesome the whole experience was. This can only mean that the upper management of Lewisville Mitsubishi (and probably the whole Autoplex) encourages their staff and supports them because only a happy staff can pass on such good service. I know that I am not the only one who has had a horrible experience buying a car and have felt like I got ripped off or taken advantage of when I drove off the lot so when I tell you this is the complete opposite feeling, I truly mean it. When I buy another car, I will look no other place than here. If you look on their Facebook page, I am the tired looking guy next to my B5 blue Hellcat Challenger. Thank you again Rick and Michael.

Lewisville Mitsubishi is always top notch when it comes to buying cars, and getting them serviced.

I love taking my car to this place, good service. Only downside is that it can take forever unless you tell them not to wash your car.

I love Lewisville Mitsubishi! Great people, service and happy to have purchased my 5th vehicle here today! No BS factor ! THANK YOU Terry - John and Team!

Great place and great people

Lewisville Mitsubishi always takes care of me and my vehicle. I bought my 2011 Mitsubishi Outlander Sport from LV Mitsubishi in December 2010, and this dealership has been the one Ive trusted to maintain my vehicle over the years. Although Ive had my vehicle almost 10 years, it still is a very reliable vehicle, thanks to the great service provided by the technicans at Lewisville Mitsubishi. Lewisville Mitsubishi is a great dealership that I recommend to all my family and friends.

Large variety of all trucks. Little high on prices, but could be market. Finance was very slow throughout the process.

They are always nice and friendly. My car is quickly pulled in and Im not there all day.

Great customer service.

Shopped for a used car at several places before i found them. wish I had found them first. honest and friendly- not trying to put high pressure sales pitch, provided options and customer service

I drive 35 minutes out of my way to come here because the service is great and j know i can trust them, unlike the places close to my apartment.

The worst customer service center Ive ever encounteredFurthermore there is no accountability from the management.

I NEEDED A CAR AND MITSUBISHI CAME THROUGH FOR ME THE SALESMAN NAME ROD WAS GREAT AND EVERYONE I MET THAT WORK THERE WAS NICE

Nice dealership, very clean with a good selection. Buying the car was fairly simple, for buying a car that is. Good location, in Lewisville right off of I35, pretty easy to get to, cant really miss it. Employees all seemed very nice and helpful.

It is not helpful for the dealership to not have knowledge about product recalls. To inform customers that the parts are not there, but do not provide customer with an expected time of delivery is unacceptable. Also, to say a part is not is store and not have a possible due date to when the part will be ordered is also unacceptable. You company is a dealership, if a customer is there for service, I would think service would be the first priority.

Very impressed with Alex the service advisor who greeted me on the drive and made me feel like a valued customer...also kept me posted while I was waiting...certainly will return again 👍🏻

Jeff Oconnell is wonderful and this is my second vehicle I have purchased from him. Thanks Jeff!

Thanks to Alec Landers, Casey Marshall, Doug Williams, and the rest of the team that assisted my family. We are now in a great 2019 Mitsubishi. We love it! Highly recommend. Ask for Alec.

My family has bought 12 cars from the dealership. John Mahaffeyhas been taking care of us for that long. The team there from sales and service are outstanding. The new building is impressive. We hope to buy our next dozen cars from them as well.

David is the best! His dealership is very ethical and always does the right thing! we are more than happy with our purchase!

This place is great,the salesman are great they went out and beyond to help me. If it would have not been for these gentlemen I would be walking . I want to personally Thank Rod the sales guy and Ry Ry the car guy for keeping me calm and not loosing hope.Nick the Sales Manager was so helpful and went far and beyond to help along with Rod. Michael the Finance Manager made everything so smooth and quicklyThis dealership is the best I have been in, for quite a while. Thank You guys for all your help.You all are the Best.👍🌟🌟🌟🌟🌟🌟

Unfortunately, the stellar customer service was NOT extended to my husband and I. I was transparent with this business from the beginning. The ONLY thing I got from this place was multiple hits to my credit report. Unless you have a LARGE amount of money to put down along with a Credit Score of 700+, the hype they advertise on the commercial and website is BS. The asterisk means something people!!!

Strong customer service. Down to earth. Made us feel very comfortable. The experience was quick and painless. Michael Simmons is great! He took his time with us and listened to our needs. He was honest with us. That goes a long way. Very impressed and satisfied; and, this will be our first stop from here on out.

I was very impressed with the professionalism here at Lewisville Mitsubishi. They made sure I got the car that fit my needs and budget and they were so willing to answer any questions or concerns. Every person was helpful, thoughtful and they definitely seemed to have my best interest in mind. I would highly recommend a visit. They made my first car buying experience a great one!

Edit:Michael in sales, Sarah in service and Lyndon (technician), helped me a lot today! Awesome!----11/14/2018----Here again for some minor detailing and maintenance, Cort was excellent! A great person to work with!Also Clariasa the Cashier is very nice and helpful.-----10/26/2018----Rachel and Alex worked with me today to ensure a misunderstanding was corrected and took great care of me!-----8/20/2018-----Always friendly and work with you.Gerrard Panther however, raise that bar! He is a top-notch service center representative and should get both a raise and recognition! He does everything possible to ensure you walk out with a smile, doesnt badger anyone into unneeded services, and overall I have never had a bad experience with him or the service center / dealership.Reliable cars, and most importantly, people!

I absolutely love the entire service department.

Thank you so much! Y’all worked hard to rectify my buyer’s regret and get me into a vehicle that I love. Gerrard was a fantastic sales rep and I would highly recommend him if you’re looking to buy. Thanks again!

😍 Exceptional service from every team member that works there, from sales to service department and in between. They worked miracles to help get my new Mirage G 4 - I have never been to an auto dealership where everyone is willing to help you. They deserve 10 + stars ❗️I am (Happy, Happy, Happy)😊 🤗😀 🇺🇸🐾

Doug Williams really good guys very polite friendly very professional service .

Amazing Service!Michael Simmons greeted my wife and I with a smile and was very pleasant. I would gladly buy another vehicle from him. The finance manager, Ricky Clark made our deal easy and we were in and out in less than an hour. They also washed my wifes car that we drove to the dealership for free. By far the best experience I have ever had at any car dealership!

Gerardo Garvalena took good care of me, Jeff was also helpful. Gerardo took a series of videos and pics and sent me, and to sweeten the deal, he even threw in 4 new tires, which i know are not cheap for this vehicle.the Tesla arrived in pristine shape as advertised. the admin staff was helpful in getting purchase and registration documents as well.

My husband and I went in because we saw a commercial saying no credit, bad credit, NO PROBLEM! If you have $45 and a job you can drive.. 🙄 FALSE ADVERTISEMENT! They pinged our credit multiple times when we were told they didnt need to check it to begin with and guess what.. We didnt get a car.. Dont waste your time..

Great car buying experience. Mike Rice helped us and is very experienced and knowledgeable, having been with the dealership for 7 years. Showed us two different vehicles we were interested in, gave us pros and cons for each and gave us great and thorough information. I was trying to get to my son’s basketball game and he got our paperwork done and the car filled and washed in under 45 minutes. Nick was great with the paperwork end and made everything easy. Never felt pressured to do anything and I can’t imagine how they could have made the experience better. We’ll be back for our next Mitsubishi.

I dont know where to start, Andy was my salesman. He was so kind, I felt like I knew him. I was so comfortable with him. Ruben was awesome he worked his magic, very professional and funny also. Michael was terrific as well. I went into the dealership with low expectations and came out with a car. I would recommend anyone to this dealership, they were honest with me from the time I walked in until I drove away. I love that they were patient with me and most importantly they worked with me. Again you guys thanks a bunch!

A very pleasant buying experience. They had really some really nice Corvettes and other sports cars to choose from. Our salesman, Clint, did a great job! He is knowledgeable and likeable. Clint went out of his way to please us. I like this place and I will be back!

Mr. Dave Aguirre has a very outstanding customer service and and work ethic. I havent seen customer service like this in about twenty years. I would highly recommend for a promotion and I will definitely be recommending him to all my family and friends.