Great experience! Services were explained. Very professional. Service was performed in a timely manner and I was asked if okay to perform the service on my F150 truck prior to the work being done. Overall, a great experience and would highly recommend!
This was the first time I had services done at this business and I was very pleased with the experience all the way around. They were very professional and kind. They did not take as long as I had originally expected and the cost was under the price I was given as an estimate. I left thinking I have been blessed to stumble on a place that I would to continue to do business with.
Very professional group. Kept me updated every step of the way during a very in-depth repair. The price was right and the people were better. I would recommend Lorentz Automotive to anyone. They have a customer for life in me!!!!
Found this place through the Nextdoor app. Had a great experience, they were fast, efficient and very professional in the way they do business, kept me informed on the problem with my a/c and the cost to repair it. Had it fixed in one day. Shane was a great communicator. Would not hesitate to bring my car back with any future problems.
Lorentz is the best automotive repair company. Knowledgeable, friendly and professional! Always honest and straight forward. Prices are reasonable. I couldnt ask for more.
Very pleased with the service and honesty. Especially when I locked myself out of the truck at pick up. They saw I was stuck and without me asking. The Lorentz team jumped right in with their tool unlocking gear and UNLOCKED it!! Very thankful for my 5+ star experience. Highly Recommend Lorentz... Great people doing Great work!!
Got the car in quickly, honest appraisal of services needed, work was excellent, car returned to us cleaner and problem solved with very reasonable price 👍
The service is always courteous and professional. They explain their the work needed to be performed in detail and are quick to call/inform you if they find issues or concerns before proceeding with corrective action. They are extremely trustworthy and accommodating to your automotive needs. I always ask for Shane when I call-you should as well.
I give this company ⭐️⭐️⭐️⭐️⭐️For customer service and work that was performed. The price was competitive and work completed with a quick turnaround. I highly recommend them . Ask for Shane. Thanks again guys!!!.
I went in for my inspection, after moving in from out of state. They were friendly, professional, and had me out in 20 minutes with a complete Inspection completed. I will use this shop for other needs. It is so nice to have a great auto shop close by.
Lorentz was extremely courteous helpful. When my vehicle required more work then I had anticipated they offered me a ride home.When I picked my car up the price was lower than the estimate had been.They replaced spark, wires and several other maintenance items and did a super job. The car has not run so smoothly since it was brand new.
Very good experience due to great communication and customer service. Price was reasonable, too.
Shane was great to work with, very accommodating. Had a nice waiting area. The shop and facility are very clean, and well-organized.The work was performed quickly and effectively and I was on my way, in-and-out very quickly! Ill be back!
Recommended by several neighbors and proved the neighbors were right. Did the job and got me back on the road.
Lorentz has been a quality shop for a long time. I was considering purchasing a used car - they thoroughly checked it out in a timely matter. I trust their expertise.
Amazing, they explained me what actually need to be done to my car and why.Very helpful, will be returning in the future for any car needs very impressed with overall service!
Love their service and professionalism. Will continue to have my vehicles serviced and repaired at Lorentz Automotive.
The service is great! Quick turn around time! Shane is amazing and great to work with. Everyone was so nice. Three facilities are clean. They dont nickle and dime you, they just fix what you need. Job well done. They are now the family mechanics.
Fast friendly Service. They explain in detail the whats and the whys. I was veery impressed.
They are very courteous and kept their estimated time for repair. It was easy to communicate with them when I had many questions.
I watched one of the front guys explain to a young lady how her request for a new fan would only cost here more money. He told her what she really needed and set her up nicely. Saved her a bundle.On my vehicle, they did excellent, timely work.
Excellent alternative to the dealership. They do fantastic work! Also great prices..
Prompt and friendly. A good value for services.
This is an awesome shop. Friendly professional service. The people who work here seem to treat your car as if it were their own. I am fairly new to the area so I took a chance on these guys. Believe me when I tell you God was in the plan. I found the best shop in the area . I didn’t realize my air wasn’t working properly. I bought the car used so I just thought that was how it works. But they fixed a problem I was having with the defrost and guess what my air works as well. If your looking for a great shop with honest mechanics this is it.
Professional service and easy to use website. Shane at Lorentz Auto/German Autowerkz was very helpful and courteous to me and my many questions. Fair priced. Definitely go here over a Dealership.
Always very helpful; they take the time to explain what is needed; how the work will be done, always take great care of our vehicles.
While moving my son from Minnesota to Plano my 2007 Impala broke a belt. Being from out of town, I called a friend who recommended Lorentz Automotive. I had my vehicle towed and they were able to look at it right away and provide me with an estimate and advice. They made a very unpleasant event much more manageable. Thanks so much for helping us out!
Amazing group. We always take our cars there!
These guys were great! Professional, personable, courteous, shot straight with me and didnt try to up-sell me on anything. They explained all issues and recommendations before doing any work and answered all questions I had. Ive been looking for a reliable and trustworthy mechanic shop since moving here and am happy that I finally found it!
Really awesome guys. Let me have my space and helped me get my motor mount in place. Will be using them again!
The people at Lorentz are kind, professional and timely. They have some employees who have been there for many years so I feel good about supporting a place which takes care of their employees. They are trustworthy and do a great job of explaining everything without any sales pressure.They all wear masks and have plexiglass up in the office so I felt safe about being there.
Excellent experience. Communication was exemplary, work quoted was honest and spot on. I was given a choice for repair options and everything was explained clearly. Group of folks were great, courteous and friendly. Thank you for getting my Mercedes fixed. My only complaint is that I did not come to this establishment sooner. Highly recommend and will be back with my other vehicles. Fantastic that I can go to 1 place for both foreign and domestic vehicles. Thank you!!!
Get service and it was completed really quick thats for the help.
I had a great experience here. The staff are very professional and knowledgeable and know how to treat the customer. Very satisfied!
Lost the power brakes in my car and also needed an inspection done for my tags. So I took my car into Lorentz, got good reviews on nextdoor. Shane quickly took my info and later called me to let me know I needed a new brake line. He quoted me what I thought was a fair price for fixing the brake line including having the inspection done. The work was done and I got my car back the same day. Excellent care and honest service.
Lorentz Automotive are amazing. It had been a little while since I had been in and they took really good care of me and my vehicle. Not to mention its a great value for the professional service you receive.
I came by for a vehicle inspection. I dropped off my car in the morning and was ready by lunch time. Didn’t do any repairs or anything but staff seemed professional. I would consider this place for my general repairs and maintenance.
Great local folks in business in Lewisville for years, committed to good service. I trust them with my pickup.
Shane and his team are amazing. It had been a little while since I had been in and they took really good care of me and my vehicle. Not to mention its a great value for the professional service you receive.
Excellent customer service was given to me the moment I walked in the door. I was dropped off at my house and picked up, plus the repair cost was very reasonable. I appreciate the emphasis on good customer service thus business provides. It’s a breath of fresh air and more businesses should adopt this type of attitude towards their customers. This was my first visit to Lorentz and I will certainly be using them for all of my automotive needs in the future. I can see why they have been voted as Best in Denton County so many years in a row.
Great customer service and excellent work! Highly recommended this family owned and phenomenal business!
Good guys, kept in touch the whole time and got my truck back and running in a timely manner.
Ran a quick diagnostic check on my car free of charge and let me know it just needed a battery and then helped me find the best battery deal in the area. Great friendly service. Will come back to them for any car issues in the future.
Always great service. Just had my car inspected and it was very quick and felt COVID safe. Hope they let the mechanics wear shorts because the doors were open and it looked really hot. It was 95° out...
The Lorentz Team is the best! Dependable, honest and thorough. Top notch. I highly recommend them.
My latest experience here was for an oil change.I thought my visit was pleasant, professional and preventative of future issues. They did an excellent job. I am one of their satisfied customers.
Fixed a problem I had with my suspension and did the work right the first time for approximately half the amount it would have cost me at the dealership. Im extremely satisfied.
Im from IL. Where everything is super expensive and the mechanics always over charge to get more money from you. I needed a few things done on my car and it was a lot less than what I wouldve paid back home. Prices are very reasonable. The employees at Lorentz automotive are very nice and respectful. They really care about your safety, they dont try and over charge you or pressure you. If anything theyll highly recommend you to get work done if it has anything to do with your safety. I highly recommend this place :) ISN: I Don’t know much about cars, W/e I didn’t understand they broke it down to me I really Appreciated that. Thanks for a great experience
Great auto repair shop! I was so grateful for them working me in and getting me back on the the road. Everyone was so friendly, helpful and informative. I will definitely be back and recommend them to others. Thank you Lorentz Automotive!
Lorentz found an issue I’ve been trying to ID for months. Very honest about the problem, the fix, and no efforts to upcharge or up sell, which are my biggest pet peaves. Just honest good work at a fair price. Highly recommend these guys. An honest mechanic is hard to find and these guys are it. I’m thinking family owned business makes the difference. Thanks Lorentz!!
I am very particular on who I allow to perform work on my vehicles. Very professional & friendly, excellent service, fair price, very accommodating, highly recommended!!! SUPPORT YOUR LOCAL FAMILY OWNED BUSINESSES!!!
I couldnt be more pleased with the fast turn around on my truck. I had gotten work done at another shop and my truck was still having problems. Frank and Shane took care of the A.C and some other issues in a matter of hours. I highly recommend the guys
Lorentz as I know since an year back after I moved to Flower Mound, is a great place for service. I noticed their estimates are reasonable from what I can tell. They are friendly and recently I did a service to my Honda Odyssey and I can feel the difference instantly when I begin to drive the vehicle. I am sure they know the know how and of course if I have questions I will not hesitate to ask them. I would suggest Lorentz Automotive to anyone and I am sure you will be pleasantly surprised.
Shane and staff were great to work with at Lorentz. They provided me honest quotes and the prices were in line with what I expected and quoted earlier in the year. They made it very easy and worked for quick turnaround. I would recommend to anyone.
Very helpful in getting to bottom of my problem.
These guys always take care of me. Even when its a money losing warranty job.
Very professional and honest shop. No shysters here. Straight talking, decent American workers, who do a great job. I went in for a consultation, on my Element, which was diagnosed with a failing transmission by a popular chain, charged $200 for a diagnosis. Lorentz examined the same issue, which took an hour to investigate, however I wasn’t charged a diagnostic fee as the problem was not straightforward to find.I was given proper, easy to comprehend explanations of the possible problems and the possible solutions.Great service and I would definitely recommend this shop. Talk to Shane - wonderful gentleman.A+++
Shane and the staff were very kind, attempted to work with my warranty and explained what the matter was. He was able to get me in quickly and get it done the same day. They came to pick me up when my car was ready and all the staff is super sweet. They are a good family and Christian based business that will take care of you.
The team at Lorentz, was upfront and honest. I will definitely be going back!
Entire staff I dealt with were friendly and professional. Very competitive pricing. Explained everything in detail and answered all my questions. Will continue to use their services!!
Really loved the service here. Very respectful and got the job done quick and easy and gave great feedback on any questions asked. Highly recommend this place for your car needs.
They did a great job of repairing my car in a timely and professional manner. Frank communicated constantly with me. If you need any repairs, go see them!
Been using Lorentz for about 10 years now and wouldn’t trust my cars to anyone else!!!
2 other shops in town websites said they opened @ 830 and 9 am no one was at either location . 1 had a mechanic waiting for the boss to show up . After giving up on those shops about 930 I pulled into a fully staffed Lorentz auto and I was in and out with my inspection done in under 10 minutes and back to work !Thank you guys!Will definitely recommend to family and friends and will be visiting again !
Had a last minute car problem with the ignition coil on Saturday late morning. Lorentz Auto was quick to respond and fix it for me. They were very kind and communicated well. I was very appreciative!
I am a working professional young woman who has 2 degrees in biomechanics and microbiology, but no knowledge about my Ford f150 inner workings. My engine light popped on and I called my Dad who promptly met me at Lorentz Auto where Shane greeted us and listened to my situation with utmost courtesy. His mechanic was professional an fixed the problem that involved a stuck valve that was causing fumes from gas tank to not get emitted. They had it diagnosed and fixed in 3 hours. Shane also stated that next time since the water treatment plant where I work was only 3 miles away he could drop me off and pick me up at my work
Lorentz did a great job replacing my ac and heater cores. They answer all your questions and are very friendly.
First time to use Lorentz Auto. Made an appointment for 7:45 Saturday morning. Arrived a little early and they immediately went to work on my car. They had the problem with my AC diagnose quickly, and said they could have it fixed before they closed at noon, which they did. Great group of people. Will definitely be a repeat customer!
They give me a feeling of confidence regarding my repairs and are easy to talk to. I am happy and would recommend them.
I needed an oil change and tire rotation. Lorentz had a contactless check-in, clean waiting room and great service. I highly recommend Lorentz for your car service and repair needs.
The team was very communicative, honest, and fixed my car completely for $500 less than another shop in town quoted me. Didn’t have to take the car back, runs great
Great service and professional! I had a problem after my repair and they fixed it same day without any questions. Thanks!
Fast service affordable fair price...
Absolutely the best! Ive been using Lorentz for decades and weve moved out of town. Our son is still in the area and after struggling with electrical issues with a 2011 Dodge Ram I instructed him to tow it to Lewisville from Dallas. They tracked down the issue in no time and had him back on the road in less than 48 hours. Great communication and professionalism you just dont see much anymore. Keep up the good work guys!!
Awesome, made repairs that I could afford and got my car back on the road, plus did my inspection. Im truly grateful to Lorentz Automotive. Awesome and very polite people. Thanks so much guys.
I wouldnt trust there electrical diagnoses. Took my work truck in for engine reduced power. They charged me $100 to diagnose. No problem... Quoted me $1,100 to swap out the ECM. Thankfully I couldnt afford that at the time. Bought the $280 part found a business that could flash my VIN for $85. That didnt fix it. Come to find out it was a wire that wore itself down and was shorting. Virtually a free fix...
Lorentz every time prove to me that their honesty and integrity is what makes me go again to them. they do not charge you just to charge you but they will only do what is needed to get the job done thinking of customer first. I highly recommend Lorentz to my friends and family and I am glad i found them to take care of my car. They worked with me on a price that I can afford. they really care about their customers.
Super nice people. Highly satisfying clients since 1982. They must be running the business right. Gregory D
I had a heater core replacement done at Lorentz Automotive. The service was quick, efficient, and met all of my expectations. The staff was very helpful and informative. They even arranged a ride home for me when I dropped the vehicle off with them. Basically, an experienced automotive care team that operates with honesty, integrity, and kindness.
Excellent service. Frank takes care of his customers.
Again! Outstanding customer service & tech support. Received new front breaks & rotors turned. The Lorentz crew are AWESOME! I trust Lorentz Automotive “without” reservation.
Honest folks that take the time to educate their customers on the products and services they provide. Every time I take my vehicle in I’m assured that they offer me only what my vehicle needs. No strong arm upselling here. Thanks to Renee and all the great staff for taking care of my 1998 Chevy Pick Up.
Prompt, professional check-in....Got me out the door in less time than needed. I will definitely use this shop for future needs!
Friendly and knowledgeable. Thorough yet quick. We never hesitate about taking our cars there to get fixed; we know the work will be done right.
Had a wonderful experience at Lorentz in Lewisville. Great work on our car and a comfortable place to wait while the work was being completed. Thank you Shane!
This is one of the best mechanics I’ve ever had the pleasure of dealing with. Joe has been amazing and incredibly helpful, and my car is always taking care of fully and quickly. If I have any issues, they have me come right back and make sure that there’s nothing else wrong with my car. They even sent a thank you note in the mail for working with them. I absolutely love this shop! It will be my go-to for as long as I’m in Lewisville
Fair and honest mechanics! Highly recommended! 👍👍👍
Seriously the best and most honest automotive company we’ve done business with. They do quality work and are very reasonable. Highly recommend!
Service was quick, affordable, and informative! I had some exhaust work done and couldnt make it over there to pick it up that day. They took my payment over the phone and allowed me to pick up my vehicle at my convenience during hrs they wouldnt be there.
Honest and timely service. I appreciate the fact that they looked at my car that we thought was having an AC issue. Ended up not needing anything and they didnt charge me for the help! Thanks!
I was confident with the service I received. Finally, someone I can trust! I found Lorentz by word of mouth from my son and his boss whom have used them for years. Thank you Lorentz Automotive.
Dropped of my vehicle in the morning and was told they would try to get my truck completed that day. They were able to do that which saved me from a car rental fee for an extra day. Did a great job on my truck, I’ll be back next time I need service.
After getting a ridiculously high quote to fix my tailpipe on my truck from another service center, I was told to go see Joe at Lorentz Auto. I must say I am glad I listened as Joe and the rest of his staff are awesome! They are very honest and their prices are very fair. I will definitely bring my vehicle back here the next time I need service!
Very happy with the service done to my vehicle..honest and liable. Was recommended by a dear friend and will recommend to others
Awesome is an understatement.. This place is amazing!!! So friendly.. Keeps you on the loop. love this awesome Awesome!
We have been to Lorentz two times. Both experiences were wonderful. The first time was about two years ago when the car started dying then catching again while going down the highway. It was New Years Eve day; no one else we called would even look at it. Lorentz got us in and fixed it. The second time was recently when a visit to Goodyear for an oil change resulted in a list of $1800 in repairs the car needed, the most expensive of which was $1200 in front end work. We took it to Lorentz for a second opinion. Lorentz said the only thing that was wrong was the Ujoints. They replaced those for less than half of what Goodyear wanted, and the car ran smoothly and good as new. They are upfront about costs and their prices are reasonable. They dont try to repair anything that doesnt need it. I recommend Lorentz whenever a friend needs car repairs. They are very dependable.
Lorentz takes care of all of our cars.They can be trusted. We always get our repairs done in a timely manner and the staff is knowledgeable and helpful.Thank you to all at Lorentz!
Excellent, fast service, and a business actually taking the pandemic seriously for its customers.
Quality work. Very professional & courteous