My local pharmacy for all things for about 10 years. Customer service is generally good but can be slow when there is a rush, they answer the phones (both the front and the pharmacist) which is a plus in these days of automated phone service, it is clean, well lit, and well stocked. There is an Bank of America ATM outside which is nice.

Dont get tested here for travel!Walgreens website says that Were here to help you travel safer but the results can take 72h to come back. So your test is not valid anymore at the border.I wish I had read all the comments here. We may end up in a $400+ private quick testing site or lose our trip!

The pharmacy staff here is the kindest group of people I have ever seen. They are incredibly friendly, courteous, and patient. Not only did they make me a fan of Walgreens but they made me a fan of their entire team.

Subject: COVID-19 booster appointment -- very poor, disappointing service — go elsewhere to get your vaccinations which is what I did and received an appointment and booster shot the same day and within a 10-mile radius from my home.Background: I received a C-19 vax booster confirmation from Walgreens (60 Bedford Street, Lexington) then 2 days later a voicemail from the same pharmacy cancelling the appointment for lack of stock (I presume this meant the booster inoculation). I returned to the Walgreens website to schedule another appointment to discover the current appointment was still active. Scheduled a second appointment anyway then called the pharmacy at 02:00p to ask about the cancelled appointment. (1) The ONLY number provided is a Call Center number that poses an overlong question set, HOLD, then a human answers who could not answer any question other than confirm the appointment, could not provide a local pharmacy phone number, was able to identify the pharmacy as Walgreens 1863, and transferred my call directly to Walgreens 1863. My opinion: the Call Center in this case could not provide any more information than I already had -- waste of my time. (2) Was connected with the pharmacy at 02:10p, listened to Muzak for 2 minutes, then the phone rang unanswered for 2 minutes, reverted back to HOLD and Muzak for 2 minutes at 02:12p, 2 minutes later at 02:14p phone rang momentarily, then HOLD until 02:16p for 2 rings, HOLD until 02:18p for 2 rings, etc. until a male voice answered my call at 02:22p. My opinion: poor execution of handling calls — an example of poor management. (3) His replies to my question — yes, the phone call cancelling the appointment was for lack of stock; no, they do not update their website to display (a) lack of stock despite the website showing available supply, (b) it’s up to the Walgreens customer to reschedule the appointment, and (c) yes, the customer may still get a phone call cancelling the appointment if the lack of stock persists. My opinion: a total disregard for the Walgreens customer. By contrast the pharmacy where I received an appointment and C-19 booster inoculation two hours after my off-putting Walgreens experience was customer-centric and an example of stellar management.

Filthy, disorganized store. I understand that stores across the country are experiencing labor shortages but this store is appalling. It is dirty, falling apart and the pharmacy is a disorganized mess. I was waiting nearly 40 minutes for my (scheduled) vaccine and I don’t think I was the only one. At least the pharmacist or tech that did the actual injection was great but next time I’ll probably go to CVS or at least a different location.

Avoid the pharmacy if you can. For your own safety. I got a flu shot there,because very close to my house. A young woman came to me, did not ask what my name. She pierced the needle violently into my shoulder, blood spurted out immediately. I screamed for pain. Next day my shoulder very pain,a big red and very big swollen. I do flu shot every year in Hospital or cvs, my shoulder has never been red and swollen even I can not find the needle port

Filled a prescription here today, for the first time. It was supposed to have 15 pills, but clearly had only 11! How can they mis-count by so much! Or, if this is somehow intentional, how could they think skipping four pills out of 15 would not be noticed! Terrible! I will try to complain and see if they will fix this but somehow I doubt they will... Ill update this review if they do.

What I love about Walgreens is how early they are open. The people at the checkout are so friendly, and grabbing what you need before 8am, great for the busy person.

Avoid the pharmacy if you can. I would give it a 0 star if I could. I had an appointment to get a vaccine, and I arrived 10 minutes before the appointment. But I waited for 40 minutes without even given the patient form to fill out. There were 4-5 staff there working very slowly. I honestly feel that they dont care. There was a long line for prescription pick up and drop off as well. Its very hard to get a hold of any staff there. They appear to walk around and ignore you. At that point, I decided to cut my loss and just leave. Before I walked out, I asked how long should I wait given that I have waited for 40 minutes, the staff finally had time for me and told me how busy they were etc in a condescending tone. But they didnt have time to talk to me before I brought up the fact that the waiting time is too long. I dont think they care.

Never ever even think about testing there. You wont get your result, so just dont waste your time at Walgreens and find another place. Its been 48 hours and they still didnt even sent my sample to the lab. How can you comply with 72 hours travel restrictions if there is no chance that company (who was trusted, by the way, by airlines) can deliver all the result in time!!!

The location is close to where I live so I don’t want to drive a few miles away for another Walgreens or CVS. However, my personal experience is terrible - has it ever happened to anyone that the prescription was a few tablets short one time and a few tablets more the next? It was just coincidentally that I counted otherwise I would be in big trouble. There was no sorry at all and I had to wait for a few days before getting my backfill - my treatment was interrupted and it was anti biotics that means potential resistance. A more recent example is COVID testing - there is no sign at all about the introduction on site. Poor management!

Drive through for photo pickup was a bit disastrous. I spent approx 40 mins on the phone and in line for pickup but ended up canceling the whole thing... First, they couldnt locate the order after it was delivered to the store. Then they found it while I was on the phone with national. When I went to pick it up, it could not be found. Needless to say, I will be avoiding this specific Walgreens for future photo orders.

Very slow service at the register. Even the backup is slow to answer when called. Pretty bad social distance protocols as well, with blatant disregard and very few stickers on the floor to remind people. Took almost a half hour to buy two cans because only one register was open in the middle of the day. Not to mention the cashiers absolutely dont want to be there. Terrible attitudes and really depressing.

Ive used this place for recurring medications with long lead times before. I would order on the app and pick up in 3-4 days.This is the first time I was extremely sick and in need of a medication in a crunch. My doctor prescribed an antibiotic in the early afternoon and I assumed I would have it by the time Walgreens closed. Come to find out there was a drug interaction. I explained to pharmacist my doctor tells me to stop taking drug in question whenever I need to. Not good enough.After a long night of needless suffering my doctor calls pharmacy first thing and waits on hold 15 minutes before hanging up and faxing over note. Some 3.5 hours later still no Rx. I drive to pharmacy and manager tells me they havent even thought of getting to it because we are doing over 100 flu shots today. He says this in a very proud way as if it is a big revenue generator and sick people do not matter.I guess the moral of the story in these very trying times for sickness is this pharmacy takes days off to do flu shots. I guess their pharmacists are doing the injections?I really dont know, but I got left out to dry and you just may too if they have something more important to do. They may never even pick up the phone...

They dont know what they are doing. Its waste of time.

Horrible Photo service, they outsource video transfers, 2 months later still waiting with no idea when it will be completed. I would use someplace more professional.

This was my worst pharmacy experience. Waited at their pharmacy for nearly an hour on a Monday afternoon for vaccination with no update what so ever after they took my information. Then the manager simply said the pharmacists were still overwhelmed and they have no way of knowing how much it longer would be!! I had to leave with no shot after that long wait! Very poor management. Definitely not recommended for any vaccination service!!

Rude pharmacist

This Walgreens is a large facility with a large variety of products. This store also has a pharmacy that is a drive-thru, which is incredibly helpful. The store is also conveniently placed next to a Bank Of America ATM, and is right in the center of this large town. Although, the infrastructure is not ahead of its time, it is still adequate for today

Store clean and organized. Pharmacy well staffed and fast. Main checkout area always slow.

Cannot be worse. Take me more than 20 minute to pay for a 0.31 photo. Ruined my day

Large and well stocked store. Drive thru pharmacy is helpful.

Rude pharmacist. 3 hours to simply get a flu shot record sent over to doctors office.I called them to have my flu shot records (that I had one day before) faxed to my doctors office, they said they couldnt do it, they said I could get it at another Walgreens location closer to my doctors office (in Pawtucket, RI), I went there they couldnt print it from their system, they called this location again and I ended up with a receipt and the lot number written down by the staff, went back to the doctors office and had them call the pharmacy themselves, the pharmacist said she would fax it over to the office. Waited 30min, nothing. Called again, pharmacist said she would do when she could because she had a lot to do and couldnt do everything at the same time even after I told her I was at the doctors office waiting for that only and the doctor had to leave soon. I mean really? How long can you take to simply fax a flu shot record?! 2 minutes? Never ever getting any shots done at any Walgreens location, this is a joke.

Our cashier was nice. the store was clean and orderly.

My mom said I couldn’t goI really wanted a smikrs bar and I was asdI hate u guys because my mom said I you

Pharmacy is great

I found out I could get my prescription filled at another store for a fraction of what they charge.