Curtis and the financing team were an amazing help in helping me with the sale of my vehicle and provided ample information regarding several models I was having a tough time deciding between.Loved working with them as they were cordial, polite, attentive, and above all else friendly to work with.10/10 on professionalism and attention to detail. Love these folks.Thank you,Loeber Motors Mercedes - Benz

Easy and straightforward purchase experience. Met with John Mathis on Saturday at 3 pm. Saw the car I was interested in and test drove the vehicle. It was spotless. Finalized purchase on Monday, almost exclusively electronically. Seamless. John was great, and very easy to work with! Highly recommend.

First, thank you to Orhi who set up my appointment after less than 24 hours of my internet request to view a vehicle! Because of her quick turnaround, I was able to get in the same day and test drive a 2018 S560 4MATIC with one of the most knowledgeable, friendly, and helpful Sales Consultant I’ve ever worked with, John Mathis. John made my buying experience easy and enjoyable, while putting me in the exact model I’d been searching for. Everyone on the Loeber team I came into contact with was top notch and they’ve earned a customer for life!

I did not know what to expect from a luxury brand dealer, when buying a cargo van. - I am totally impressed.Mark Saltzman put over a dozen years experience to work for me, so I can leave with the best deal possible - and I did shop around...The finance and service team is all on par as well. Put this place on your list when buying a Mercedes for private use, but especially commercial. There was zero pressure, and totally low key from start to finish.Just because its a luxury badge, does not mean its not actually more affordable (especially long term) when buying a work van. You will be pleased & impressed.

Mark Saltzman was our sales rep. He was professional and transparent. We were coming in from out of state, and he made our experience a memorialable one with the express car detailing and filling the gas tank.We appreciate the great service Mark.

Service was quick and easy. Sid reached out to me and I told him the vehicle that I wanted to see. He sent me some information on it and we made an appointment. Adam helped me with the showing of the vehicle and explaining all the features it has. Very pleased and happy with the purchase and service offered by both Sid and Adam. Thank you both.

Very impressed with Loeber Motors. Im in the process of purchasing a vehicle from them and couldnt be happier with the service Ive received. Very friendly, very professional, not pushy or anything. For higher end cars, this is a great dealer.

Great service and overall experience even with COVID going on. All of the staff is so friendly and welcoming. John provides nothing but exceptional service and ensures that you leave with exactly what you want. From showing other options/models that are available or you didnt know that they were, to keeping you informed during the purchasing process. Truly love coming here because it is not like your usual car buying experience! Everyone goes above and beyond and that is why my family has continued to come back to Loeber Motors for over a decade!

Market Adjusted Review ! - what you guys are doing will hurt your business in the future... I was trying to purchase mercedes metris here i was quoted $3,000 above msrp for the car that they dont even have in stock yet... Now you have to go outside chicago area to buy a car for a fair price... dealers 1-2 hours drive from Chicago are not doing that....

My salesman Mark Saltzman was great! He was responsive, informative and answered all my questions. Scheduling in advance ensured I didnt have to wait for assistance nor the test drive. Equally efficient was the transactional time spent purchasing the vehicle, it literally took 45 minutes. Will definitely buy from Loeber again!!

Recently purchased a Metris van through Mark Satlzman, and I have to say he is beyond fantastic. Very smooth transaction with no haggling, he gave me a price that was not worth fighting over right from the get-go. Great customer service as well as follow up on how everything is going a few days later.

Adam was an outstanding sales person. He made the purchase of our GLC as smooth as possible. We could not be happier ! Thank you so much Adam! It was such a pleasure working with you and we will definitely be recommending our friends to you and Loeber.

Vitas at Loeber Motors took great care of me and was able to find me the exact vehicle that I was looking for and at the perfect time. He was able to get me a really good price on it and was very knowledgeable on all the features and options. Excellent experience, 5 star location!

*Not sure why this review was deleted butPosting it again!*Do not purchase a car from them! I purchased a used 2016 S550 from Loeber in March. Car seemed to be in great condition and only had 48,000 miles on it. Two months after I purchased it, things started breaking on this thing. I contacted the salesman but he obviously got his commission so he doesn’t care about me anymore.Luckily a lot of it was covered under the extended warranty I purchased. But now I just found out that they replaced my brake pads but did not replace the rotors so now I have to replace the rotors which comes out of my pocket. Dealership out here said the rotors needed to be replaced a long time ago.Thanks Loeber!

We were just driving through on a cross country road trip. I always bring my Sprinter to Mercedes. Loeber provided honest efficient quality service diagnosing and repairing my thermostat. In particular, Brandon Cruz was very helpful and communicative keeping me posted until I was on my way.

Joel is the consummate professional. It speaks volumes of what lover is about.Keep up the hard work.

After $3000 repair this is how they return the vehicle and missing car jack.

Mark Saltzman was a super salesman. Answered all our questions promptly and treated us like were important in the sales cycle. Would recommend Loeber Motors to anyone looking for an automobile.

The buying process of our car was a wonderful experience, thanks to Adam, Mark and Justin. They made us feel comfortable, and relaxed with our purchase. We drove over 1 hour to buy a car there instead of our local dealership!!!! Thanks again!!!

Poor fit and finish on a brand new C43 AMG. Brought back immediately to dealership. Too bad for me, Im stuck with it. Nice folks however buyer beware. Suggest bigger dealership with more pull with Mercedes. Take a GOOD look at your car before rolling off the lot. I suggest MDs go elsewhere.

I completed a purchase this week at Loeber Motors, and it couldnt have been a more pleasant experience. No pressure, the dealer personnel let their products sell themselves. Mark Sarros is one inone of the nicest, most attentive, thorough and knowledgeable sales advisor so I have run across. Equally impressive is Loebers business manager, Danny Turcinovic. Again, Danny, like Mark is a consummate professional - prepared and explains options available without any pressure selling. Loeber Motors is my go to M-B dealer in Chicago.

Great experience. LOVE my new car : )

This is a review for the service department. It is the worst dealership and I cant believe they represent Mercedes. I brought my car for the recalled air bags, when I picked it up car my heat/ac was not working at all, and let me tell you that driving in the middle of the winter in Chicago without heater its not only uncomfortable but dangerous as well. I called and spoke to Chris who was servicing my car, right off the bed he told me the air bags had nothing to do with my heater not working and gave me completely different reason. Long story short, after long visits to my mechanic (I was not offered to bring the car and this point I didnt even trusted them) a wire form the AC was not connected back! When I went back and spoke to the manager Joseph trying to get some resolution, he showed zero interest or accountability how his employees handle my situation starting from customer service to the actual work. He said he will look into it and contact me with resolution, well he never did even after I called and left a voice mail. All the circumstances let me believe that forgotten wire was forgotten on purpose, so you can bring you car and spent more money.

My experience with loeber motors service department was a total disappointment. Service advisors got a attitude problem. Many other issues as well. Clearly needs improvements

I found what I wanted online. Mark Saltzman was the one to answer the phone and answer my questions. I drove 3 hours the next day to test drive it and take it home. Mark was very friendly, honest, and knew what he was talking about. He was not pushy and seemed to care more about making a customer rather than just a sale. All of the other staff members I encountered were also very friendly. When I went to go sign the dotted line, Mike was very organized, welcoming, and friendly. Overall it was a wonderful buying experience. A great selection of vehicles too. The facility itself was very clean and well kept, and it is easy to find. I can’t thank these guys enough for such a good buying experience!

Great atmosphere very Knowledgeable staff very clean and kind polite a family friendly feel talking with people like JOE RUPP. BILL THE SERVICE REP. AND MORE IMPORTANTLY MY GUY MIKE LOBER. I HIGHLY RECOMMEND THIS PLACE TELL THEM FORREST SENT YOU

Honestly the worst experience of my life. I brought in my conversion sprinter van (that I live in) to the dealership initially to fix a fried wire and update the emissions system. The first time I brought it in I was upcharged for the parts by approximately $500... After confronting the service management I was able to get this discounted and the repair was finished for approximately $3200 (2700 after removing the $500 that was attempted to add as an upcharge). After the repair was complete the van sat for a weekend and when I came back the engine immediately started smoking and had to bring it in again. It was diagnosed that the DPF flex pipe was cracked and more replacements needed to be made again. It was obvious that this was an issue from the initial fix but I was still charged another $700 from the dealership to get this fixed. After this I had the van for another week and the check engine light came on....again. I read the code myself and it showed an error with the DEF/emissions system that was replaced originally and brought it in to the dealership for repair......again. The dealership confirmed this error and replaced the DEF heater.Throughout this whole process it was conveyed that it was important to get the van fix done right the first time as It is my house as well as my car. I also had to spend over $1000 in airbnb and hotel fees because of the inability of the dealership to fix the problem the 1st and 2nd time. I was hoping that they would be able to reimburse me for these heavy expenses accrued from not fixing the problem correctly but the dealership did not seem interested whatsoever in correcting their mistakes or making their customers happy.I find it also important to add that because of this, I have completely depleted my emergency funds and have used all of my personal time off (PTO) days at work.

Definitely tried to take advantage of me writing recommendations for thousands of dollars of alleged fluids and things they said needed to be done. My Bill invoice was over 4K! I took it somewhere else to verify the recommendations and was charged $60 for the assessment to verify their work and they arrived back with exactly what I thought: I did not need any of their recommendations at this time. They wanted to charge me over a thousand dollars to mount and rotate my tires. After I said that was outrageous they attempted to clarify with an explanation that I needed new tires and my pressure was off. I just bought new tires a couple months ago and I had put air in all 4 tires the day before my appointment with them. Absolutely untrustworthy.

Had a great car buying experience with Vitas at Loeber. I knew what I wanted and they were able to save me time with going elsewhere and worked with me. The process was quick and efficient. We were in and out of the dealership under 3 hours, this is with valuing my trade, reaching out to the GM, completing financing and moving everything over to my new car! Mike with finance is very knowledgeable and the process took minutes and we were done. Vitas even helped me with customizing my car inside :) my daughter loves the pink ambiance! Thank you all so much!

The lober family has been around for years and they do a fantastic job of taking care of customers and making sure that they are very happy with the work that they receive and the care that is taken. I do not find myself going anywhere else for service on my Mercedes Benz Period

Went back here to trade in my old car for a new model and I will continue to be loyal. Sid was great, laid back, informative and answered any question or concerns. I didnt feel pressured at all into buying a new car and the entire experience was flawless! He made some recommendations that made sense and the conversation felt like I was talking to a friend and not a salesman. Thank you again Sid!!

Vitas is a professional and was very helpful in purchasing a Sprinter.

This is the worst place I have ever been. I got agreed on one price on a Sprinter over the phone, so we drove one hour to the dealer Beeing told they sold my choice and they were asking for extra money giving me a van color that I dont like for a lot of money.Stay away from this place you just gonna get frustrated and ruin your day.

I had 2 repare shops that looked at my Mercedes to perform alignment and they failed one shop didnt have right tools and the other technician was to young .... Erica at Lincolnwood MB service promised to make it happen alignment is done thanks to technician Heisus job is well done great customer service and top quality they stand behind their work. If you own a Mercedes that is the shop where you take it for service . Thanks guys ..

Excellent service. Go buy a Mercedes Benz you will never go wrong.

I have wonderful experience shopping with the Loeber. It my first shopping MB but Loeber has friendly and professional service. Especially,Tim is so nice. He provides me an excellent service with the info compare the price, get the good rate and help me all the process. Finally I lease the beautiful GLA 2021. I would recommend to shop here. They like family taking care their family member

Vitas is always super helpful! We have leased 3 vehicles with his help! Very knowledgeable, professional and overall a great person! He always tries his best to satisfy his customers with quality service. Each car we leased only got better and better) My husband and I love our new GLE 350 2021. He also speaks Russian and Lithuanian!For service I recommend Chris Librando. He was very interactive with us as customers when our car was getting serviced. It was a pleasant experience!-Taras and Olesya G

Big comfy black seat. Wonderful for sleeping. Maybe an off day but a few sales people here dont seem to like to wear masks in here. Thats too bad.

Dont get your car serviced here. I went in for an oil change and a few days later I notice oil leaking on my garage floor. I took it back and they told me the tech had spilled oil all over the gearbox. They were very unapologetic. They cleaned it up and I took my car home. A few days later I opened the hood and discovered they left the air intake disconnected. I had to take it back for a third time to have it reconnected. They are very careless and I no longer trust their service.

Horrible service. I reserved a loaner car a week ago and they gave it someone else and they dont have any other options either.

I went in to look at and purchase a vehicle this past Friday and had the pleasure working with Tim Rakow. He made sure to give us the best experience possible and answered any questions we had. The purchase was made the same day, highly recommend working with him and will definitely recommend him to any friends/family looking to purchase in the future.

The customer service at this location was terrible. I was waiting 40 mins before anyone could even help me despite me having a appointment. I even asked multiple times when I was there if I can be helped and felt they did not care. Not recommending this place.

I went into Loeber Motors in search of a car and price ranges. I was referred to Timothy Rakow by a friend who purchased a car from him. He explained everything to me in thorough detail. He was patient and answered all my questions. I was impressed by his proffesionalism and fluency in Spanish. I did not feel pressured at all, considering Ive visited other dealerships where others just want to push a deal. I will definitely be returning soon and hope to work with him again.

Tim Rakow was very patient in our search for a Mercedes Suv and did a excellent job! Our family really appreciates Tim’s humble mindset and professional character. All car buyers should meet someone like Tim for a happy vehicle buying experience.Thank you Tim Rakow!Sincerely, Tomasian family!

John Mathis and Justin McCormack provided an excellent experience buying a pre-owned Mercedes. Im not the easiest customer when it comes to cars, but they went above and beyond in various ways that are too nuanced to explain here. Ive probably bought 15 cars, new and used, and I think this was the best experience. Youd think Id have to pay a premium for that..... But my purchase was an excellent value. Best value in quality for dollars I could find in Chicagoland, and a smooth stress free process.

Great experience at my last visit. My car was fixed on time and everyone was nice. Big thanks to Bill Lindahl!

Have been coming here for over 5 years. Their Porsche auto service dept is helpful and knowledgeable. I think everyone has been there since I started going with the exception of one additional new person.

I recently leased an E300 Mercedes.This dealership is the third closest to where I live.I had been to two other dealerships before contacting Loeber.Several weeks ago I called and left a message for Joe the sales manager. I told him my current lease was about to end and that I was interested in an E300 4matic demo.The very next day Mark Sarros called me.He told me he had a car that met my requirements. Later that day I want to take a look at the car and it was exactly what I wanted. As the price was significantly lower than two other quotes I received this was the car for me.Both Joe and Mark were aware that I had about three weeks left on my lease and they confirmed that this was no problem.About 10 days later we arranged the date and time for me to pick up the car. Upon coming to the dealership the car was in the service area, Mark directed me to the finance manager, the car and the price was exactly as they had described.Mark / spent a great deal of time with me explaining all the facets of the car. Before leaving he made sure that I had his cell phone number and said to make sure that any problems I deal directly with him. Joe also came over and thanked me for becoming a customer of Loeber.Several days later I had a few questions about some of the features of the car I was in the neighborhood so I went to the dealership and everyone I dont with was very helpful. Even though it was JOEs day off I left him a message and he called me back immediately.I am absolutely thrilled with the car. I am delighted with every encounter that I had with every individual that Loeber motors.I would strongly recommend this dealership. I also have heard from several people that their service department is first rate.Between the best price of three different dealers and the high-level of Customer Care I am a huge fan of this dealership.It is refreshing to be treated professionally by professionals.Thanks

Thank you Ahmad and Justin for making this car buying experience so pleasant. The service that this group provided was courteous, transparent, and most importantly professional. They went above and beyond my expectations. All my questions were answered patiently and through this entire process there wasn’t any pressure to make a quick decision. Thank you both for your excellent service!

Eddie in the service/parts dept. was SUPER helpful, informative, and quick after I had to replace a smart key for my Benz! I hope to do more business with them in the future! Found them via Google.

My car has been in maintenance for half a year but has not been able to solve my problem. The maintenance and detection technology is very poor

No body go there very bad costumer service

This was the best car buying experience I ever had! My salesman Stephen had a majority of the paper work done prior to me coming in! Once I got there, I did a test drive! He showed me all the features of the car and when we got to his desk to finalize the deal, my guy and I had tons of questions! He never wavered, he stayed calm throughout the entire process! He was extremely nice, confident and knowledgeable! he wiped away all my fears and concerns and helped me drive off with my dream car! Thank you again Loeber Moters for your commitment to quality service! I will be back in the future!

To: Tim Rakow and everyone that helped us at Loeber, Thank You and God Bless. A comfortable experience, full of comedy, is what is needed in order to purchase a vehicle. At Loeber, my wife and I definitely got that experience and walked out the door with an excellent deal. Thank you all again.

My wife and I recently purchased our first MB from Loeber Motors. Tim Rakow was our salesperson. His knowledge and professionalism resulted in the most positive experience weve had with purchasing a car. He took the time to show us all the features on the vehicle, and gave us a tour of the service department. Mike in finance explained all the extended warranties. Thanks for a great experience!Phil Stratman

Mark was extremely helpful. He truly explained every process from financing to the car features itself. I had gone to two dealerships prior and everything was done behind closed doors but at Loeber they do everything infront of you- they are truly transparent. They do not try to oversell anything, Mark listened to my budget and we stuck with it. Thanks again!

Informative and friendly customer service. The displays were also fantastic.

Loeber motors was great! John is very professional and never made us feel any pressure. The car we were buying we couldn’t even see in person because we live 800 miles from this dealer but John made sure we saw every square inch of the car and he was very quick to respond to any questions I had. The car buying process was very smooth and flawless.

I regret having used Loeber for two vehicles over the last 6 years. The only reason I would go here is because the Schaumburg Mercedes service seemed too far. Won’t be making that mistake again.Within 2 years of a brand new 2017, they told me all four tires need to be replaced because they were damaged due to wear and tear. That makes no sense for a car that’s minimally used on suburban roads, so they looked into it a bit more and told me that the tires had to be rotated once a year and that hadn’t been done. When I asked them why they hadn’t rotated the tires during the annual checkups, they said (in all seriousness) “it’s in your car’s manual so you were supposed to ask us to do it.” So, I was told by a professional who handles car maintenance that *I* was supposed to ask for one of the most simple vehicle maintenance tasks to be done. I had to replace all four tires on a car less than two years old. I called Mercedes and complained and they were able to offer a discount (mind you, not Loeber but Mercedes). It still cost me nearly a grand.I should have learned my lesson after this experience but regrettably I went there again recently. I remember distinctly every time I went there for maintenance over the last three years I complained about breaks squeaking - it would happen excessively and not just in the wintertime. They didn’t find anything and/or they supposedly took care of it. But it never really went away. And it’s a disappointment to think you pay for the comfort of driving a Mercedes to be dealing with squeaking breaks. I took it there again because of engine problems and mentioned the break again recently. They said “the back breaks need to be changed immediately.” You can imagine my surprise because the car has been sitting home since March due to the pandemic. So from October (when I last took it and there were “no problems”) to March, the breaks were somehow SO DAMAGED that they need to be changed immediately. But of course this had to come up as “wear and tear” after my 3-year warranty expired on the car. I requested a copy of every service report they had on file and I saw breaks mentioned once or twice when I distinctly remember complaining about them every single visit. So now, I’m left having to pay nearly $800 for breaks that I’ve complained about for nearly four years.I gave two stars instead of one because at least they make the loaner vehicle process easy.

Sid is probably the best car salesman you could ever ask for. He’s honest, listens to what YOU need, and does his best to take care of all your questions and concerns when buying or leasing a car. He showed me the cars I was looking for and was very clear and upfront about the features on the specific models I was interested in. It’s not about making the sale with him because he genuinely wants his clients to be happy with the car they pick. Couldn’t ask for a better person and when my family comes back to pick another car later on, he’s definitely our guy!!

My experience at Loeber was phenomenal! John Mathis was my sales person and he was patient, kind and extremely knowledgeable!I was undecided when I made my appointment and John helped me decide, without any pressure and without rushing me.The entire staff was great and I LOVE my new car!!Purchasing a car during the pandemic is not something I was looking forward to but Loeber was prepared!Thank You John and Loeber Motors!

Called in the dealership from New York, first person that picked up was Timothy, we worked out a deal over the phone in one day, amazing deal he have meCompared to what I was getting in NY and NY has a lot MB dealers and leasing brokers. All I can say I was happy with the deal and the car, will definitely do business in the future again and will tell my family and friends. Keep up the good work !! Oh also how I can forget about Justin the financial manager was amazing..

I bought 3 cars from here they are great to work with

Called this dealership requesting some information and availability of a SUV that I’m interested.Spoke to Curtis and he took some of my information and said he would call me back. Never called me back and when I spoke with him. He questioned me based on my cell area code. Asked a lot of strange questions. Very poor manner and bad service overall. Definitely will take my business elsewhere.

Excellent customer service. Im happy with my car purchased at Loeber. Thanks to Frank, helped me to buy my first Benz. Perfect customer service from Dan Shahid at service department. Thank to all the Loeber Motors team.

Was in the market for a new c300 since mine got totaled a couple days. I go online to look at a couple c300 and A c300 2016 catches my eye from Loeber motors but when before my arrival it got sold but Steven explains there is a newer and better one they have so I go in to get it checked it out. Steven was really knowledgeable, helpful, and was a really down to earth person during the whole process and next thing you know I walk out with a better 2017 c300 .Glad doing business with you Steven!

Once again GREAT experience with Loeber. This is our 2nd time getting a vehicle from them. Vitas is always amazing and puts customer service at the forefront of his interactions with customers. Finance department was also great. Thanks guys, will continue to be a loyal customer.

My husband an I worked with Tim at Loeber’s, he’s an exceptional human being, was very attentive and responded to our questions respectfully. He was very knowledgeable with the functions of the car, and was able to answer our questions appropriately. I highly recommend asking for Tim when visiting Loeber.

Over this past weekend, I purchased a Mercedes-Benz C300 convertible. I am extremely happy with my experience and love, love the car! Mark Saltzman was very professional, pleasant, and like a grandpa that you just want to hug! I had called to inquire about the car a few weeks ago. Mark got back to me immediately. Walked me through all the different options I could go about. Additionally, he put me in touch with his colleague on the day I wanted to come in for a test because Mark was not going to be there. He arranged everything so I would be taken care of. From start to finish, I had a great experience. Marks colleagues are just as professional. I will definitely be back, probably sooner than later.Dr. Asma Ghafoor

Sid and Joe are excellent. As a first time Mercedes customer, they made the experience memorable, easy, and very satisfying. I am already spreading the word and hopefully, some more customers will be coming their way. They get a perfect 10 from me!

I just leased my 3rd car from Loeber Motors. I will never go anywhere else. The whole car leasing expense went smoothly and quickly. They followed social distancing guidelines including sneeze guards at each desk. Mario is fabulous to work with.

Stay away from this place - Incompetent and Negligent - Took our E320 CDI in for a sunroof recall last Wednesday. No issue was found with the sunroof but they pointed out a few items that required servicing and left with a ~$400 bill. I specifically asked the service manager to ensure that they properly bolt on the bottom engine shield after servicing the vehicle as they failed to do this on another car that we took there a few years back. This almost caused an accident on the freeway when it tore off.Fast forward to incident after recent recall service: We drove the E320 CDI on the freeway today, three days after being serviced at Loeber and the exact same thing happened again. The mechanic who worked on the car did not properly bolt on the bottom engine shield.I will never take any car for service at this place. This is just plain incompetence and negligence!

Tim was very professional and knowledgeable about the vehicle. He was respectful of the social distance while staying focus on what I was looking for in the vehicle. He made the buying experience during this difficult time very pleasant.

Adam Bachman and Timothy Rakow in my car buying experience. Both were very professional, friendly, knowledgeable. They were very patient teaching me how to use my new Mercedes-Benz GLC 300. I will continue to come to Loeber Motors to buy my cars. Thank you Adam and Tim for the best car buying experience ever!

I had a very bad experience. We spoke to a lady named Raina and she was very hasty with us and rude. I thought it was super unprofessional. This use to be a better place and the workers were more understanding and competent. Now, theyre giving hidden fees for things I never had to pay for before. Theyre giving Mercedes a bad reputation. The supervisor didnt do anything for us either. I had high hopes for this place but unfortunately I wont be coming back here again.

I recently purchased a used GLC-300 from Loeber, and our salesman was Timothy Rakow. I cannot say enough about how helpful and informative Tim was about our purchase. I doubt I would have made this purchase without his expertise. Mike from financing was also of great support. I highly recommend Loeber for a truly pleasant car buying experience!

Wow!!! Blown away by this dealership! Brought in my Smart car for service today, and they couldnt have been more personable and attentive! This will definitely be my new dealership to bring my Smart car!

This was our first brand new car purchase. Ahmad was very easy going and knowledgeable. He explained everything and answered all our questions. Ahmad worked hard to give us a good deal and as a result gave us an unbeatable offer, no negotiations were necessary. We highly recommend his services. Our experience working with him was more then extraordinary!

Best service ever since I have MB !!! Thanks Chris Librando

John Mathis was great. He made the experience easy and was very pleasant throughout the process. I highly recommend John if you are considering buying a car from Loeber. 10/10.

Timothy Rakow was the salesman that worked with me. He took his time explaining everything and made sure I was getting the deal I wanted. Thanks for making the process easy, Tim. Id highly recommend.

I waited in the showroom for a very long period of time—-this after my having previously registered online. The sales associatewas pleasantly accommodating. The credit managers aloofness, however, leaves something to be desired. The way he treated me reminds me to be cautious in conducting business with Loeber Motors in the future.

Saturday we went in to look at a car, after working with Mark who seemed like a decent guy turned out to be the biggest pos. He said the car would be ready on Monday, calls two hours before closing that It won’t be ready until Wednesday. On Wednesday he called again a couple hours before closing and said that the car is almost ready and that we can come in on Thursday. However, Mark was off on Thursday so we made plans to come Friday afternoon. 10 minutes before we were suppose to arrive Mark called and made up some bs about the owners friends borrowing the car. Before I could call my wife and tell her that I spoke with Mark she was already there and Mark told her he sold the car two hours before we showed up. Worst dealership with terrible customer service I would not recommend purchasing a car from here. If I could give zero stars I would.

Tim Rakow is a well trained, knowledgeable salesperson. He has a particular passion for AMG vehicles. It was a pleasure doing business with him and the rest of the team at Loeber.

Timothy was amazing. Very friendly. We are over 70 years old and he had a lot of patience teaching us and re exaplaining the new technologies Mercedes-Benz has for the 2020 GLE. When we come back we will always go to Tim and recommend him to friends. We had a great time and very knowledgeable sales person.

Marc Sarros was our sales representative and we purchased the car from out of state on Christmas Eve. The car was better than expected and no hassling back and forth with pricing and a fair price was set. The car was detailed, filled with gas and Marc took the extra time to go through every button and option on the car. Marc is an excellent salesperson along with the finance person. Took the car for a drive, handed them a check and we were back on the road in no time. A great experience and we would definitely deal with this professional dealership and Marc again in the future and highly recommend him to anyone. Thank you!

Excellent buying experience!! Timothy Rakow is a very nice guy. He is so friendly and he knows his car very well.made the car buying process very easy and stress free! If you need a car. Strongly recommended Timothy Rakow is the guy to see!!!

Vidal Torres, Wholesale Parts Manager at Loeber Motors Mercedes Best Of The Best in Parts Department. Right Person - At Right Place! Highly Recommend To All Repair Shops !!!!

We just purchased a brand new 2020 0 meter Mercedes Benz SCLASS. My mom has taken her car for the carwash service 3 times and was refused carwashes all 3 times. THE PROBLEM IS THEY ARE WASHING CUSTOMERS CARS. We see it every time we drive by the dealership they have cars pulled in getting cleaned. Why can you not wash our car as promised? DO NOT EVER DO BUSINESS WITH THIS DEALERSHIP. This is not the right way to TAKE CARE of your customers who have spent a lot of money and have continued to do for years.

I purchased my first car here at Loeber. Buying a first car is very stressful, but Denis Tomas was amazing. He helped me find the perfect car that fit my price range and was the style/ model I wanted. He was very patient and understanding. John in finance was also very helpful to me and answered all my questions and explained everything I was signing. I will 100% be returning to Loeber in the future to buy my next car and recommend to all my friends and family. Great people there!

Im not shocked to see so many negative reviews about the service department. For me is started with the scheduler on the phone who didnt seem to know her head from her ... Fast forward to the end of the day of my service. No call from my service advisor. I had to call to ask for an update. He later called to say my car was done. OK... I review the invoice for the service I had done. (I have a pre-paid maintenance plan) The one thing I asked them to look into for me while it was in (auto shut off) was not listed anywhere on the paperwork. When I picked up the car in the morning, my advisor wasnt even there, so I was handed to someone else who didnt know anything about my car. I got a bunch of I dont knows and let me check with the tech... No one could tell me anything other than it wasnt looked into because it wasnt listed on the paperwork. Thanks Captain Obvious... So I could either wait a couple hours or reschedule a time to bring it back. Great... So I go to get my car in the garage, no one there. Im wandering around aimlessly looking for my car. Then someone walks in and said they will bring my car around. The car comes, and I ask if they no longer wash the cars before bringing them to the customers like they used to. The guy tells me it was washed. LIE!!! He said he would drive it through again and wouldnt you know it, the car came back clean. Shocking! I cannot believe how much the level of customer service has dropped off since I have been coming there. They used to seem like they actually cared about their customers. If I wasnt locked into my service plan, Id take my business elsewhere in a minute. Hope they get their .... together!

It was a great buying experience. Steven Osorio was my sales person. Very knowledgeable and calm, giving me all options and choices with no pressure. He followed up via email to make sure everything is ok with the vehicle and if I have question or need help. Excellent service in a very professional way. Thank you Steven.

Excellent experience - Sid Rabin was outstanding! Extremely knowledgeable, helpful, responsive, etc. Exceptional overall. Justin McCormack was great in finalizing the purchase as well.

Amazing experience. Total professionals. Made buying process easy. Highly recommend. Only place I’d go to get a Mercedes.

Our buying experience with Loeber Motors was flawless. Sid gave us a great deal and was so easy to work with. He was respectful of our time and answered all our questions, before and after the sale, quickly and knowledgeably. We found great service and honest people at Loeber.

I have had several instances of terrible service at this location Angel is not the best representative in my personal opinion. The service I receive every time compared to the amount of money I spend on my car is unacceptable. This is a last resort when it comes to getting car serviced. I’ve also been quoted a price then up charged when I went to pick up my car and was told they will keep my car and the loaner vehicle basically holding my car hostage. I don’t appreciate the type of environment this Mercedes dealership provides. Save your money and go to your local mechanic or the actual Mercedes dealership downtown. This again is unacceptable service for the amount of $ being overcharged in the first place for simple services.

Had to get a part to fix my 2007 W203 C230 urgently. They had the part in stock at a great price that beat Napa and Autozone. Really nice dealership overall and good service

John Mathis was a great help with the purchase of my new car. He was very knowledgeable on the cars available and asked specific questions to find the right car for me. We actually left the dealership with TWO new cars instead of just one!!! Thank you for your help, John.

I only gave it one star because it is required to post. I bought my vehicle at another dealership and brought it here for convenience. I had take my vehicle 4 times because what seemed to be a tire sensor issue, turned out to be a nail in the tire. Theyd see my car, fill air and let me be on my way, saying it will adjust itself on the pressure with air.Thank God for run flats that the tire kept going, but nonetheless, my familys security and well-being could have been compromised. Eventually, i demanded to leave my vehicle overnight and have the car checked thorough. Lo and behold, they found a nail and replaced it.That should have been a tell-tale of what to expect for their Service Experts, but again, convenience factor kept me going there.They had to do a brake line flush and it costs $199 for just that, and I had other work done on the car. The next day when i drove the car, i noticed a shuddering, when braking. Apparently, my brake pads are need to be replaced - at $1600 plus.What I dont understand is, why did I not feel the shuddering before the brake line flush? Why only after?After the flush job, i was told brakes were at 5mm. So, I should not have been feeling the shuddering. According to them, im at 3mm now, and shuddering is something that would occur. But again, why was I feeling at 5mm only after the flush? Something fishy...Ive been reading other reviews here and see that Joes name is dropped here and there and that he could help. Ive tried him multiple times, left VM and the young lady took my information so he could call back. Still waiting.Im done spending any more money here.

Excellent experience, everyone was extremely helpful and friendly. John Mathis was outstanding to work with. Would definitely recommend this dealer and look forward to many more cars from Loeber!