My first time visiting this eye doctor left me with a very good impression and that was about three years ago. After my second visit this year I must say i was not disappointed. The staff is very polite and welcoming. It is a great customer service experience and the doctors are very skilled and knowledgeable. Last year I went elsewhere for an appointment that felt very general and did not provide me with the in depth information I was looking for. It’s important for me to know how healthy my eyes are, not just get a new prescription, personally. Coming to this doctors office I’ve been explained things regarding my eyes and sight that has never been brought to my attention before. Vision care is super important and coming here puts me at ease, knowing that my questions and concerns will be answered. Prices are reasonable and worth it, if paying out of pocket. Great work! Thank you for your service.
Friendly staff. The doctor was very clear and kind explaining the issues in my eyes and making sure I understand them. Also in taking the time to review my eyes properly. Very pleased I switched.
Called for a new patient exam and they were able to get me in the next day. The girls at the front desk are friendly and provide excellent customer service. I was seen in a timely manner and the doctor was very patient and polite. Overall 5/5 stars. Parking was a little tight so give yourself some extra time before your appointment.
I love Dr. Moyshelis, my mom have been going to see her for about 6-8 years and now shes my eye doctor for about 4-5 years as I couldnt be happier with her and the staff.The office is so inviting and elegant. The staff are always nice as friendly. I can wait to get my new 👓.😁
I have never felt like my glasses had the right script until I started seeing Dr. Moyshelis. She nails it every time. Amazing office staff as well. Very helpful and knowledgeable. Every visit is a wonderful experience. I wont go anywhere else.
My first time at this eye doctor and they were wonderful. Very professional and thorough. The staff at the front desk were friendly and super helpful. They helped me resolve an issue with my insurance that changed my copay from $175 to $15! I will definitely return for future eye exams.
Called for a new patient exam and they were able to get me in the next day. The girls at the front desk are very friendly and provide excellent customer service.
I can tell you that from my first visit it was a spectacular treatment, starting with the staff and the doctor, that is why I give it a ten I recommend it ...
The Doctor and her team are great. Very thorough. So happy I found them. Thanks!
I had an AMAZING experience with Dr. Patel and the entire staff. Everyone was so welcoming and knowledgeable, I had my first contact lens exam and the tech assisting me was so helpful! I highly recommend this office for all of your eyecare needs.
The best experience Ive ever had doing a routine eye examine. From the clean, bright office to the helpful, happy employees at the front desk to the amazing doctor, I defiantly recommend this office to everyone.
I had a great experience at family eye care. They were able to take me immediately for an emergency and fulfilled all my needs. Great service here!
We have been going to Family Eyecare for past six years and never ever in these 6 years we have experienced something unpleasant . Dr. Moyshelis is a great doctor and makes sure that every patient feels special. The staff, especially Ms. Aman knows her job pretty well. She is quite helpful and patient. We always make sure not only to get the eye checked but also to get the glasses made from there. I strongly recommend them.
Everything was a smooth process. Walked in for a eye exam. Staff and doctors are very professional. Give you their honest opinion on how or which brands will work better for you.Definitely a clean place and sanitized place.
Small waiting room especially when crowded with patients. When requested to come alone. Dr is fun to talk to and great at what she does.
Safe-ish & quick service. Went in for a yearly check-up, as a new patient. Pre-filled forms werent available and I had to fill them out, and then the wait for the doctor wasnt long. Ended up needing glasses, tried on a few pairs but was refused the names and styles when requested unless I planned to but then and there. Tell me youre overcharging, without telling me youre overcharging.
Family eye Care only cares about your money! They sell you contacts when you walk in the door before youve even had an eye examination. The contacts dont work and then when you return them they sell you more expensive contacts that dont work. Then they say the issue is store credit but when you go to use your store credit they say that all of your money was used for your eye exam. I recommend that you stay far away from the family eye care in Linden New Jersey.
Great staff and great experience!! My son loved his office visit and they even assisted him in picking out nice frames.
Horrible !! I called to schedule an appt and then they informed me they dont take my state ins. ok, no problem I have Federal Ins. now BCBS Vision medical and dental. No we can take your medical for the visit but not your vision plan for your glasses. So, Id have to pay for my glasses out of pocket when I have a vision plan ? Im confused my vision plan is suppose to pay my glasses ?? Your an eye doctor that doesnt accept vision plans ?? Ive been going here for years and now they do this craziness. Im done with this place !!
Been a patient for approximately 4 years. Dr Moyshelis. She’s caring, detailed, explains very carefully.The office is very clean & organized. The staff is always pleasant. Very satisfied, I highly recommend.
My experience at this office has always been nothing less than amazing. From front desk, to the techs and doctors. Also, I appreciate their cleanliness during covid I would give 6 stars if I can! Love Lali
The office renovation is nice but my daughter told me during her exam that the doctor told her to get a job while discussing fees with my husband. Now if she would have told me this at the time I would of set her straight in the face. My daughter is a college student and has two jobs, this lady had no right to open her mouth about jobs. She is an eye doctor and just stick with that not a counselor. We are not a welfare family and we work just as hard to pay what we give our kids when is time for glasses. She has no character and looks aggravated and is not a people person. This is going to be our last visit to this place it’s too bad a doctor like this has the nerve. You people ask for reviews well here is mine I would just stay away from this doctor M.
First of all they dont comply with the CDC guidelines its way too small in there to properly maintain 6ft distance between each other and mind you theyre in a building where they test for COVID next door. Second of all if you chose designer glasses which you end up not liking they will make you choose something else in the same price range because thats how greedy they are and you wont get reimbursed. The girl will also convince you that the most expensive ones looks good on you. And lastly when you dont pick up your glasses on time they will send them back for destruction and you loose your deposit. I came from dahlias down the street (not in my network thats why I tried family eyecare) and they made me feel more comfortable and took their time to pick out glasses with me.
Fast and friendly service! The entire staff is welcoming. We will recommend to family and friends.
Have been going there for several years. Great staff! they always remember me and my family at our yearly checkups. :)
Subpar customer service from front desk. Poor communication at this optometrists office. Proper training and etiquette is highly recommended. My advice for the owner of this practice is to not offer services that you customers that you cannot guarantee. Train your staff on how to adequately handle escalations as a result of poor communication at your practice. I am very disappointed and will take my business else where.
I finally bit the bullet and decided to get glasses again. The staff was friendly and helpful even during a pandemic. 2 weeks later got my glasses and was having vertigo and motion sickness. Came back and the doctor dilated my eyes for a more accurate eye exam and didnt charge me for the dilation. I appreciate that! Go here for good service!
Dr. Moyshelis was excellent. Took my 8 years old son for a consultation and she was amazing with him. Very thorough and nice. My son actually enjoyed the visit, thought it was a fun experience.
Ive been going to this practice for some time now and have always been pleased with the level of care and knowledge available here. Dr. Moyshelis and her team always listen to their patients concerns and take them seriously.They offer a full retina scan for an additional 39 USD, while its not a required service its very nice to have this option available. As someone that requires corrective lenses for distance this helps put my mind at ease that my eyes are being fully examined and cared for. This scan keeps photos as records and should be useful if new issues crop up in the future.The only issue I see is sometimes the lenses and frames are very expensive, but they have never pressured or forced the sale of glasses on me. I also dont have additional insurance for purchasing glasses so your mileage may vary in this regard.Whenever I bring up a new issue with my vision they provide clear and concise information on what could be the cause. I would highly recommend visiting this practice for anyone involving preventative eyecare. Ive even encouraged my family to switch to them, and they all love this practice as well.
Love love love coming here! Dr. M is a delight to work with. Aman & the office staff were extremely helpful with paperwork and getting my glasses in a timely fashion. Love the selection of frames, rocking my Gucci’s everyday ☺️😎
Fast & friendly so happy I came here for my eye care & glasses.
Very professional staff!! Highly recommend this place. Staff and doctors are very friendly.
I have been coming since 2016. Great stuff, helped me pick my glasses. Very professional
Everyone is very friendly and knowledgeable. The staff worked with me to get the best deal and the best looking frames for my skin tone and face shape. The office is very clean and I appreciate the extra measures to sanitize during my appointment. I would definitely recommend this eye doctor.
Very nice and professional place. The staff is extremely helpful and very transparent. They answer all your questions. Dr. Moyshelis really takes the time to listen and get to the root of the problem and provides a solution that works best for you and your specific lifestyle.Highly recommend!
Love this place! They got me a rather quick appointment in which I was treated and taken care of so well!! Love the professionalism but also friendly atmosphere. Great variety of glasses to choose from & they take recommendations!
The staff is lovely and very helpful. Strict covid measures taken here, to ensure you feel safe! Thanks Dr.M for your friendly bedside manner!
One of the best eye doctor’s offices around! The staff is always super helpful, especially when it comes to picking out glasses. I make sure that my whole family comes here since they have a wonderful selection of glasses. I would recommend this place to anyone who needs a routine eye exam or is having a medical emergency!
As a long term diabetic, I have some vision concerns. I trust Dr. Moyshelis and her staff completely with my eyes and vision. She is excellent, as is her office staff. I recommend you visit Family Eyecare without reservation.
My experience here was an extremely positive one. My entire family and myself were very impressed by the very clean and safe environment. Professional staf. Definitely worth the 5 stars given.Thank you and Be Safe!
1st time visiting the eye doctor in 3 years. The doctor was Extremely nice and very informative in advising me the test that she was admistering and how I would feel about what she was about to do. So awesome. The staff was very helpful as well !Super cleansy, so my anxiety of being out since covid was wiped away.
I had a great experience with Dr. Moyshelis. She is extremely knowledgeable and thoroughly explained my new prescription. The front desk staff is friendly and welcoming. They even helped me pick out a pair of glasses that fit my face frame perfectly.
It was just... Great! Very professional, she is the kind of doctor who listens and explain everything you need. The people who works for the Doctor... Great! A1
Best experience I had in a long time, Alexis and the girls helped me every step of the way as a first time patient. Dr.B went above and beyond to make sure my experience was quick and efficient. Clean office, variety of frames, great deals. You won’t regret making an appointment. Will be going back in near future. Thank you team for all you do during the pandemic. ❤️
It was a great experience at the Family eye doctor. They have a great team working together. They Make you feel very comfortable Once you walk in. I was very pleased with their service. I will recommend them to my family thank you for your hard work.
The staff here is amazing. They are so helpful and help me picked my lenses. They also did an amazing job showing me how to put on and remove contacts since I didn’t know how too. The doctor was great she answered all my questions and explained things to me in terms that I could comprehend. I highly recommend going to them.
Very clean office. Staff very helpful and nice. They even find out i had a vision plan that i didnt knew about! The doctor is very nice and knowledgeable. They have a nice collection of glasses to choose and i was glad to get them and my contacts at the same place.
First time visit, very prompt and courteous service. The doctor and staff are extremely informative and pleasant. Would certainly recommend their services.
Very clean, professional and helpful office and staff.
Great place. Clean and Professional
Great staff, clean office. Optometrist was very goor.
She was very helpful explained everything in detain. Highly recommend
Great selection of glasses. Better than other offices Ive visited. Great customer service. Friendly staff and the doctor always gets my prescription right.
The girls who work there are young, beautiful, sweet, and helpful. The doctor is very nice and calming. They take care of you right away.The office is very clean and sanitized. I recommended it.
Hello, this review solely reflects on the Dr who attended my parents on 12/19/20.When I scheduled the appointment I scheduled it with Dr. Moyshelis due to her excellent reviews. When my parents arrived to their appointment on time, they were sent to be seen by Dr. Beckford.Dr. Walter Beckford, as my parents described, to have been rude and have horrible bed side manners. He rushed my mother and when she claimed that there was something wrong in her vision, he said well I cant do anything about it and itll go away.The lady at the front tried to fix the problem but it was too late. My parents were seen and treated bad by the Dr. Beckford.
Very beautiful, clean, and updated office. Doctor answered all my questions and was very thorough with my exam. The staff is very friendly and welcoming!! Definitely recommend this doctors office.😊
Excellent service !!! Friendly staff !!! Doctor was attentive, professional and catered to my needs. Will definitely be coming back for future visits.
First eye exam where I knew I needed glasses, the staff was quick and easy with my exam. Why did I wait so long to get glasses, I can see now! The technicians in front also helped guide me to my favorite glasses, they were great!
Doctor and Staff are very friendly and courteous. The office is clean and well maintain in light of COVID-19 now. I feel safe while visiting the office.
Dr. M is patient and kind. She took time to go through my questions but not rushing or pushing me along. She gives you her attention. Staff is awesome!! Aman knows her stuff and is quick to give you info re: insurance, etc. The other staff members have been just as kind and respectful. Im glad I was forced to find a new doctor because my insurance changed, otherwise I would have not found Dr. M!
They are the best I had so far, very professional and beautiful customer service skills, Dr. Moshyles is great she has vast knowledge of her practice and treat her patients with respect and kindness, the whole staff is great, I will 💯 recommend this eye Doctors ❤️
Extremely professional. I strongly recommend Family Eyecare to everyone!! Staff was patient and very helpful.
Always a great experience, she takes her time and explains everything very well.
This place is great . I came here last year for the first time and everyone is wonderful. I highly recommend this place
I have been going here for a few years now and the staff is extremely professional and nice. They have very nice collection of glasses to choose from and reasonable prices.
My visit was amazing. Everyone was so nice and when it came time to pick my glasses they all helped me out to pick the best glasses. Highly recommend family eye care for your future visits.
They treat you like family! Love this place. Wouldn’t change my eye care facility ever!.
I enjoyed the service from phone scheduling to the assistance with selecting best fit glasses . The staff is very helpful, great glasses selection, and parking on-site very convenient. Will definitely continue to come.
They are professional, courteous, and prompt during this pandemic. I always receive the best care for my eyes when I come here.
I’ve been coming here for years with my son, He loves it. Very clean and professional. Front desk are very helpful and sweet.
I loved my experience, very professional and knowledgeable. I will recommend this office to friends and family.
Very nice and very good doctor my daughter loves her ❤.
Very happy with the Dr Moyshelis and the crew especial Jonathan
They are absolutely amazing people. They make you feel comfortable and explain absolutely every concern. No complaints here👍🏾👍🏾
THE COURTESY OF THE STAFF IS SUPERB. THE DOCTOR HAS BEEN EXCELLENT AND SUPPORTIVE. AT THIS TIME THERE IS NOTHING MORE THAN HAVING AN OFFICE THAT YOU CAN COUNT ON
I have been going to Dr Moyshelis for about 3-4 years now and I refuse to go anywhere else for my eye needs. She’s very professional, sweet, and down to earth when speaking to her clients. Her staff in the front are also very attentive and professional. I get my contacts (and have gotten glasses) there at Family Eye Care with no issues. I have recommended Moyshelis to my sisters as well who were left impressed and pleased with her services, so I will continue tor ave about her to others!! :)
This practice is so professional and nice. The doctor listened to me and answered all the questions I had. Everyone was very helpful
Great customer service. Front desk ladies were very helpful.
Great eye care office!
Family eye care is one of the best eye doctors I have ever been too. The staff had a great attitude and were very nice when trying too accommodate for not just me but all the patients. I am very pleased with the glasses I bought from them and as well as the contacts I ordered through them. The wait time was short and I was in and out within 20 minutes. They are great and I will be returning to family eye care for my next appointment and I also will be letting all of my friends and family the best place to get eye care is Family Eye Care!!!!
Everyone there is really friendly an welcoming I wouldn’t go to any other eye care center except for Family Eye care centers!
I thoroughly enjoyed my experience. Dr. Moyshelis was very nice, explained, and just made you feel comfortable. If I wasn’t moving out of state, I would come here again.
Competent and professional staff..couldnt ask for more..a very dynamic team.
Shes the best! Very thorough and patient especially with kids
Been a customer for several years. Friendly, knowledgeable staff and doctors. Will not go anywhere else in the local area.
Initially spoke with Nataly about bringing in my own prescription for glasses. Went in and she along with the rest of the staff were amazing! They assisted me with choosing a new frame and it was ready for pickup two days before the time window they promised. Very pleased, looking forward to getting my future exam here.
I arrived to the office immediately greeted by two very nice young ladies at the front desk. One explained my insurance coverage and out of pocket expense. I was then given medical forms to fill out. Once that was completed I seen. My visit from scheduling my appointment on line to various follow ups, up to the day of my appointment to my actual appointment day all was professional, comfortable and very organized. I would refer Family Eyecare to my family and friends you will feel very much taken care of.
Great customer service 👏
My visit was really fast, took less than 30 minutes to fill out the forms and get checked up. They have a very clean environment and are keeping social distancing as their priority.
This review is long over due!! This place is awesome! The staff is friendly and always willing to help, I called in last min because I had ran out contacts and I had a wedding Glasses were not an option. They helped me with no hesitation and provided a pair of contacts on the spot. Thanks you are the best.
I been coming here for the past 3 years and I must say The entire staff is very approachable and will go ABOVE and BEYOND to meet your needs.Family eye care has the nicest and sweet staff working there. I HIGHLY recommend FAMILY EYECARE.
Employees are super friendly and very helpful! Love going here, 100% recommend!!
I had a great experience at my eye exam. The office is pretty and everyone was exceptionally nice and friendly. I felt the exam was very thorough and I had barely any wait time at all. I’m very happy I found a new eye doctor.
I’m beyond happy with the service provided by the specialists working here, I walked in and walked out with happiness in a short period of time. Thank you so much :)
I am always extremely satisfied with my visits to Dr. Moyshelis office. The staff is amazing and Dr. Moyshelis is wonderful. She explains everything in a way that I can understand - not all that doctor talk! I highly recommend Dr. Moyshelis to anyone looking for an eye doctor!
The doctor and entire staff were so kind. The front desk girls are knowledgeable in all aspects. They helped me find the perfect pair of glasses that fit my face and personality to a T. Im very happy we found this Dr.
Very good service, arrived before my time and was taken right in. Service was great, they answered all my questions and took very good care of me and adjusted my lenses to my needs. thank you!
It’s always so nice to be greeted by a smile.Dr. M is so pleasant and everyone else is so helpful. Beautiful new office!
This was my 1st appointment here. I was having issues with my eyes. Upon arrival, the staff was very pleasant. Doctor Moyshelis was extremely thorough with accessing the problem. I would definitely recommend her.