user
Accurate Collision
12375 Merriman Rd, Livonia, MI 48150, United States
Appearance
Accurate Collision

Comments
Bu
Review №1

Great shop.I will never take my cars anywhere else.

Je
Review №2

Friendly and fast service. Indeed pleased.

Ja
Review №3

Fantastic work, I would recommend them to anyone.

Do
Review №4

Work is AWESOME great pricing if he says hell have your ride ready in a week your riding in a week customer service is real and down to earth make you feel like family

Mo
Review №5

Steve and his team at Accurate Collision are the best in the Midwest! Ill never take my vehicles to another shop! They are located right off of I-96 in Livonia, Michigan. These guys deserve 5 stars all day long.

Ja
Review №6

The best customer service. Steve went above and beyond to help me and fix my car. Car was ready when promised. I received email updates on repair progress. I will return and spread the word, that Accurate Collision is a business to trust.

No
Review №7

Steve and his team did an outstanding job. They do great work!

Je
Review №8

Steve, Tina and the rest of the Amazing Team at Accurate Auto Service not only are pleasant to be around, they provide extremely efficient service, and I say efficient because it is quality! To say quick would be to say that it was done in a manner that doesnt reflect to me the quality of the work being done here. Wouldnt take my car anywhere else.To the entire team at Accurate, thank you, I appreciate you all!

Br
Review №9

Accurate Collision did a great job Steve was very helpful and kept me informed the entire time of my jeep repairs. Steve also went above and beyond by fixing another small issue not discussed in the quote. Overall fantastic experience they went above and a great price I will defiantly return if I need repairs in the future. Thanks again!

RJ
Review №10

Took a little more time then was expected due wrong part being delivered. Took care of a loaner for me. Was supposed to detail the interior for free but did not. Repairs excellant.

Th
Review №11

They dont fix what they say they are going to. I was told in the beginning it would be only a few days. After calling and leaving a message for about a week, I thought I should be getting a call back or at least an update on how much longer it would take. When I finally had to go in person to the shop, they hadnt even fixed anything on the car. I ended up taking my car to Service King to have it fixed correctly.

Jo
Review №12

I brought my auto into this shop to paint side, remove dents, and re-skin the rear driver’s side door. I picked this business as it’s close to my office and it has good reviews, I hadn’t used them previously. I had to bring my vehicle in several times to try to complete repairs, each time bringing it in they had forgot to do something or they broke something. The first time I went to pick it up it had a thin layer of white dust throughout the car that had been poorly cleaned, leaving water marks and white dust everywhere. The driver’s side door handle had gouges in it from where they removed the piece during repairs. The manager Steve G. agreed to replace the handle. The car started to have a whistling noise when I would drive it, which only started after I brought to their shop for repairs. I brought to Steve’s attention and he said they would test drive. After my second time picking up vehicle, once they replace the damaged door latch, the car was still making the whistling noise. They further noticed that there was a gap in the backdoor handle, which they didn’t install properly. After my last visit to the shop and speaking to Steve he told me that it was the companies interest to make me happy, however, this wasn’t adhered to in trying to resolve the issues I was having with the door noises.I ended up taking car to another body shop and they diagnosed the whistling car noise immediately as Accurate not re-installing the insulation in the door correctly. The foam panels inside the door weren’t seated correctly, thus, having wind pass through the door which in turn was creating this super-annoying noise. In addition, the body shop brought it to my attention that Accurate didn’t re-install the plastic edge tape on the doors as was on before they painted.Overall I would recommend avoiding this body shop. They quality control is non-existent and they don’t seem to have the capabilities of even completing the simplest of tasks.

Ja
Review №13

Very professional, fast n work was top notch!!

Ki
Review №14

I have taken my car here many times over the last few years to get any issues or repairs done on my car. They were always great! They fixed everything on time and was very pleased with the work. They were honest with what needed to be fixed and took care of it. I was very pleased and would recommend to anyone!!!! I loved the fact that the manager steve took care of everything for me including my rental. Thank you accurate collision! I will be a life long customer!!!!

Ro
Review №15

Had a wonderful experience at Accurate Collision. Steve did a great job on my car and finished it in record time! Thanks Steve for taking care of my car beautifully!!

Ia
Review №16

They did a good job repairing my car after another driver backed into it. It took them a few days longer then expected because they found more suspension parts that had to be replaced in the middle of working on it, but Id rather them so it right and wait a bit more for my car. The rental car they provided was a nice added benefit!

Br
Review №17

I have nothing but great things to say about Accurate Collision. Its become our go-to for all repairs and they are always honest, friendly and fair. Steve is a pleasure to work with, whether it be for body repair or anything else that may be wrong with our cars. Best auto repair center Ive ever dealt with.

Br
Review №18

Had such a great experience both times

Sw
Review №19

Absolutely rude. Employee named Steve said he had no time to listen to a schpeel and proceeded to hang up without any courteous sense of awareness. An awful customer service experience is what youll leave Accurate Collision with, and thats provided you can even get a word in with their workers.

Ka
Review №20

Awesome work and very good prices. They went above and beyond to make my car as good as new.

Je
Review №21

Great customer service - They kept in contact with me throughout the repairs to give me updates on the status and they brought me in to show me exactly what they did before, during, and after the repair.

Ja
Review №22

I always bring my cars here they do a great job

Information
1 Photos
22 Comments
4.4 Rating
  • Address:12375 Merriman Rd, Livonia, MI 48150, United States
  • Site:https://accurateautorepairandcollision.com/
  • Phone:+1 734-513-9400
Categories
  • Auto body shop
Working hours
  • Monday:8AM–1PM
  • Tuesday:Closed
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations