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Menards
12701 Middlebelt Rd, Livonia, MI 48150, United States
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Menards
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La
Review №1

Great place for your home and business for do it yourself or for contractors and everyday home needs. Covid-19 safe employees wearing masks.

Ch
Review №2

Would give 5 stars but they always have to many closed registers and check out can be a little slow. Other than that I truly like shopping here.

Ti
Review №3

This location is always well stocked, clean and the employee by the name of Art as very helpful. Great selection and awesome customer service for such a busy shopping intersection. One of the best locations!

Na
Review №4

I bought my new home furniture from here, the prices are excellent and within reach, I advise everyone to buy their things from here, they will not regret

Mi
Review №5

My experience was Great at this location. Awesome customer service. I want to thank Gregg an employee for all the help that he gave to help with my shopping experience. There was another young man who also assisted me with my shopping experience, who works in the Lumber department, with I didnt catch his name, but God knows who he is.

Jo
Review №6

Incredible, often dizzying selection and wide variety of goods, from plumbing to snacking and everything in between. Generally more clean and organized (and busier) than other big-box construction stores, with helpful and most importantly present staff as well. Only docked a star because of some stocking issues between the App and what was really on the shelves. For certain things, it’s here or nowhere.

Da
Review №7

I love Menards, just NOT this one. Hands down, the worst Menards in the area. Inventory is always way off, and the management/dept leads often have no interest in tracking the missing items down. Most of the normal employees are helpful and friendly, however management is no better than you would find at Depot or even Lowes. Today I stood for 45 minutes in the same aisle, waiting for a manager to come price an item that was damaged. After repeated calls to this manager by another more helpful employee, I finally had to leave. Unacceptable.

Cy
Review №8

Prices are not as competitive as Home Depot. But they also do NOT fund the Trump campaign efforts like Home Depot does.The 11%rebate and 2% cash back for using my Menards BIG card, helps some.They were out of outside electrical wire boxes, so that was unfortunate.The cashier was excellent!

Ta
Review №9

One stop shop... Reasonable Affordable Prices... 11% Rebate💕💕

Mi
Review №10

Large store with lots of inventory on display. Prices are good compared to other home improvement stores. Their 11 per cent discount on everything purchased can really add up. When I search their website for items, I get real time accurate updates on how many are in stock at my store or nearby stores. This saves me time and gasoline and is a wonderful feature. I also use the Menards app when I get to the store to find where and on which shelf my item is located. I like shopping here! Thanks, Menards!

Du
Review №11

Menards has great prices even without the rebates. I went to one of their competitors for some eight gauge wire and saved almost $100 getting it from Menards.If you shop at Menards you will find all sorts of nuggets there priced lower than the competition. I have gotten everything from landscaping rocks to electrical tools.Im not going to tell you that I dont still shop at all three of the home improvement stores, but I often find Menards has the best deals.

Ai
Review №12

I was in the paint department and the lady was very helpful I very much appreciated her help in picking out the right paint and colors also they right about one coat paint I needed that, I will be back for more things I need

Y.
Review №13

Half of items are available online only😔😭 The store itself was organized and clean. Fast check out in the evening

He
Review №14

I wasnt expecting to find much here but I was wrong. this place has so much including grocery and health and beauty. Menardshas great prices. & selection. Even pet food and supplies. Menards has more to offer than any home depot or Lowes locations and the prices are better. The store is clean and well stocked I will continue to shop here.

44
Review №15

Building material normally are very helpful but yesterday they were lazy and rude and were unhelpful and caused me extra time to be wasted. Plus the 1st person who loaded my truck gave me garbage wood so end up having to come back due to not checking the product properly. Which wasted my time. Then the second time I went to the workers in the store who knew me as a regular customer and they fixed the situation best they could.

Az
Review №16

Excellent stop and shop for business with a friendly staff and services offered.

Fe
Review №17

I absolutely LOVE this store... They always have whatever I need... From toilet tissue to cleaning supplies to gardening supplies to building supplies! One stop shop! And theyre prices are better than anyone else!

Je
Review №18

They had a tool box side locker, display unit, labeled at $389.00. The cashier said it was $549.00. she was looking at the tag on it for $389 confused. She got customer service and Hardware Mgr Caitlyn involved. I was told by Caitlyn that someone must have missed the tag on a price change and she could not honor the $389.00 price tag that was ON THE SIDE LOCKER. She said best would be $489 which was a $100 increase from sticker. This is not right. I will NOT return to this location. The price should have been honored especially since it was the Display model with scratches, wear and NO Key. Menards Livonia, MI will not see me as a customer. The reason I went there is because the Wixom, MI location did not have in stock and said / checked that Livonia had it in stock. Just a bit aggravated with Menards in general. Sometimes they can be a good and thorough store but stuff like this really hurts their business model.

Da
Review №19

Has pretty much everything you need 🤷🏿‍♂️👍🏿

Sh
Review №20

We walked in 10 minutes before they closed and were greated just the same as if we had walked in with hours to shop. We had to ask at least four different employees for help and they were helpful, smiling, and polite. After standing in the isle of air conditioners for way, way too long making up our minds, the cashier was just as polite and patient with us. Ive worked a lot of places retail and there is nothing worse than what my husband and I did, walking into a store minutes before they lock the doors to go home. I felt horrible for doing it, but couldnt go another night trying to sleep in this heat and humidity. To the employees on the floor and the cashier working late on Friday, August 21st. You guys really go above and beyond and are really appreciated. Thank you!

Ca
Review №21

Menards in Livonia on middlebelt has a lot of employees that will actually move away from you fast and act as busy as possible.... However there are 2 Ive been blessed to have met. These 2 ladies will go above and beyond to assist with anything and everything throughout store ... Brooke up front and Emma who is all over the store and both are extremely knowledgeable about all products though the entire store... These 2 ladies are assets to your team . Very personable and guide you to exactly what is required to get the DIY job done right the very first time around.. your team has been blessed and Im sure others feel the same as I do....thank you both for your excellence in customer care and knowing the products around the entire store....

Lu
Review №22

Once again, they had what I neededNo Fuss No Muss

Ti
Review №23

Im an urban gardner in need of a free standing rainwater catchment system. I had a design in mind in my head. I went to Menards with my idea and shopped around to find the parts to make it happen. The sales people helped me find what I needed. Thanks Menards.Here is a picture of the finished unit.P.S. - the tote is sold separately and the red roof panel are not from Menards. Although they do sell the panels.I just preferred the red color..it goes with my theme.

Vi
Review №24

Have a great experience at Menard in the kitchen counters section with associate Rick Long.. I have been at 2 others Menard but his expertise helped me with the purchase of all my kitchen cabinets.. he explained the front and the different cabinets.. I would have ordered all the wrong pieces...

El
Review №25

The most selection and by far the most made in USA products!

Bi
Review №26

I went in for blinds...A very nice sales associate Ed came and helped me out it took no time even though the computer was out. All in all it was a very positive experience.

Al
Review №27

They had good prices on the things I went to get, and have the 11% rebate going on now.👍👍2 thumbs up.

Je
Review №28

Good store. Huge selection of goods from socks, to lawn furniture, lol! Feels like they have literally everything. The prices are good as well. Theyre kinda like Meijers and Home Depot combined. The store size is enormous! This can be challenging to navigate, although they do have signage up to help you. But their isles are wide, clean, and organized.

De
Review №29

They where very helpful and plenty of variety and not over priced

Ja
Review №30

The 2 worst shopping experiences of my life have been my 2 visits to Menards in Livonia.My first time shopping here I was looking parts to build a French drain. Some parts were in the store, but the employee told me that the others were in the yard and sent me back there. The gate employee in the yard wouldnt let me in without a receipt. I walked back and forth between the two employees and overall wasted 2+ hours there. In the end I bought the yard parts across the street at Home Depot.My second shopping experience here was to buy replacement deck boards. The lumber employee charged me for 2x6 instead of 2x2 for one item, then was completely wrong about the size of another. She repeatedly told me the wrong product sizes. In the end I had to walk from the warehouse in back to the lumber desk then to customer service and back to the warehouse three times and again wasted 2+ hours. I ended up cancelling most of my purchases.

To
Review №31

I drove to this distant Menards specifically to purchase a dozen 1-pint wide-mouth mason jars, after confirming via the Menards app that the store still had 7 dozen in stock just like last week.After discovering that there were none on the shelf, I sought assistance from a clerk, who confirmed that there should be 7 in stock and that they were not located on the shelf where they belonged. (Many items in the canning section were similarly depleted.)On my way out, I stopped by the customer service desk and reported the discrepancy to a clerk who politely confirmed that the system showed 7 in stock and that they should be on the shelf. When I suggested that updating the inventory might be helpful to others looking for the product, she shrugged her shoulders, saying perhaps someone bought all of them today.Meanwhile, since they supposedly have 7 in stock, its unlikely that they will be restocked anytime soon.

Gr
Review №32

The prices are great, especially getting an 11 percent rebate.

An
Review №33

The cashiers were friendly and created speedy/pleasant checkout experience.

Th
Review №34

The manager Caitlin is the absolute best and deserves a raise. It took 4 employees to tell me nothing before Caitlin came and answered everything perfectly for me 10/10 deserves a raise asap

Sa
Review №35

Every thing you need is there for your home... Very clean and well organized too..

Pe
Review №36

I like Menards and its great prices. Great selection and more variety than HOME DEPOT👍🏽👍🏼 Up

Ms
Review №37

Pros: Very neat and well organized. Lots of items in stock. Everyone I asked for assistance was happy to help.Cons: more checkout lanes are needed. More shopping cart return stations are needed, people leave carts all over the parking lot.

J.
Review №38

Do not get anything delivered from this location. You won’t actually receive it!I ordered decking online. I paid for the decking and the delivery fee. About a week later, I got a call from Menards to schedule the delivery. We picked a delivery date which was A FULL MONTH LATER. The delivery day came, I had arranged my schedule around being able to do my deck on that day. By noon on the delivery day, when I still hadn’t gotten a call, I called the store, only to find out that they had no plans to deliver my deck on the date that had been scheduled A MONTH PRIOR. The soonest they could do was the end of that week.My deck is still sitting open, getting rained on and exposed to the elements. I am out all the money that I paid for decking that I did not receive, but I do not have a deck.

Th
Review №39

It was great service was right on when you asked about something they seem to have an answer thats where are we expect all the most of them

Ji
Review №40

Much greater selection than Home Despot. Very often has 11% Rebate. Almost has everything you need.

Wi
Review №41

I love Menards, go for 2 things come out with 6. Great store, and prices 👌

Ma
Review №42

Have some good deals. They were sold out of the fan I wanted.

Er
Review №43

Always a great place to shop, good employees.

Da
Review №44

Love Menards anything& everything I need is there 👍

Ka
Review №45

I always have a good experience. Good prices. Great selection of dog and cat food. Each time I go Im impressed at all the different things that I dont expect. I didnt notice music today but on a previous visit, when I thought it couldnt get any better, the Bee Gees came on, they always make me laugh!

La
Review №46

I enjoyed there I love the set up they have it was just beautiful

BD
Review №47

I will never spend another dollar or recommend anyone to spend a dollar in this store a couple of things went wrong when I visited this establishment today upon entering the store I wasn’t greeted properly as i recall i wasn’t greeted at all nor was asked if i could be accommodated in anyway but that was only the tip of the iceberg as me and my wife shop throughout the store we felt as though we were being watched, even when making our purchase at the register the manger kacy felt as though he had to watch my wife very closely to the point after she made her purchase he went to the cashier asking questions as if she just committed a crime. Roughly 5mins or a Lil after my wife made her purchases for my mother in law upcoming project she realized that she purchased a few wrong items and wanted to return the items before leaving the store parking lot i encouraged her that she should thinking that they will give her no problem being we were only re-entering the store and going to guest services at the entry, as my wife tried to return the items she no longer needed the manger Kacy approached my wife in an inappropriate manner greeting her as if she was a friend and not a guest in his establishment greeting her with animosity and approaching her saying “damn girl” and proceeding to question and grill her on why she didn’t want her items and giving her a hard time returning the items her mother no longer needed my wife just decided to leave giving her the option to only take the items she no longer want because he refused to return the items for her after she just made the purchase upon leaving the store he thought it would be a good idea to taunt my wife with threats as if she done something wrong following her out the store and just exchanging words with colleagues about my wife. Kacy displayed poor core values as a person and a leader of a million dollar cooperation, as a leader or one of many faces of leaderships in the building he is no shape or is equipped enough for his position his customer services skills lack in more areas than just communication, i will not just stop at a review and will be raising my concern and issues to someone hire up. I encourage all young and black couples or individual guest to proceed with caution when shopping in this establishment i feel as though they/ or Kacy racially profile and target young African Americans once seen making any type of large substantial purchase and that’s not fair or cool at all we spend and earn our money the same as anyone else. This was my first time in this particular establishment and i guarantee this is was my last. Btw the staff was predominately black as well that’s what make all this so bad y’all be careful and shop where your wanted cause our money and time definitely isn’t wanted here!

TC
Review №48

Great staff wonderful person at checkout. Very pleasant experience.

St
Review №49

My favorite big box hardware store, that sell food, appliances, pet food, plants and a great selection off nursery supplies!

Va
Review №50

Last Sundays morning staff was friendly and comical. The lady that check me out was cool too .

Za
Review №51

My experience was great found everything I was looking for

Su
Review №52

Nice needed light bulbs for lamp I purchased at another Menards man stocking shelf helped me good prices on everything clean neet store wish they had more electric carts

Te
Review №53

Found what I was looking for as always . Had the giant tote on wheels for the pool and my spooky mingos Ive been searching for for Halloween 🎃

Ma
Review №54

I like going to Menards what can I say always fine what am looking for everyone is always nice and helpful and when am done I get out kind of fast.

Vi
Review №55

I Love Working At Menards Its A Fantastic Wonderful Place To Work At Very Friendly Nice Co-Workers,And Menards Is Number One In The USA And World Class In Home Improvement.And Is Way Better Than Home Depot And Lowes And Aco Hardware,Simply Put Menards Is The King Of Home Improvement And Their Slogan You Always Save Big Money At Menards In Their Famous TV Commercial,Menards Is Truly Number One!

El
Review №56

So affordable always stocked associates are always helpful the younger man that works outside to assist with loading has a great spirit courteous kind helpful

Mi
Review №57

Take me to Menards and Im happy.

Br
Review №58

Awesome sale. 11% off everything.Beautiful weather. Purchased stuff to start doing those spring projects. Purchased everything I wanted & more.

Ni
Review №59

Great store fast service has everything

Wa
Review №60

Friendly and Professional Staff! They have a nice 3 piece Bistro Set with High Chairs and High Table!

de
Review №61

First time at Menards and was surprised at the different items. Got all of my errands done at a lower cost than expected.

Ma
Review №62

Checkout is slow, no cashiers apparently, could wait 20 minutes to buy one item

Er
Review №63

Very knowledgeable and helpful staff. Great prices. This is my first and only stop with any household project.

Ca
Review №64

AT 6:30 PM APRIL 7.2021 IN THE FLOORING DEPARTMENT A OLDER WHITE SALT AND PEPPER HAIR WITH GLASSES WAS VERY RUDE TO ME AND MY WIFE AND THIS IS NOT THE FIRST TIME 😑 😐. HE ALWAYS HAVE HIS BADGE TURNED OVER SO KNOW ONE WOULD KNOW HIS NAME. I ASKED FOR HELP HE DIDNT WANT TO HELP ME REALLY I TOLD HIM I NEEDED A PARTICULAR SIZE IN TILE AND HE WAS RUDE TO ME AND MY WIFE WHILE ANOTHER ASSOCIATE HELDED US.POOR SALEMENSHIP

Sh
Review №65

Menards is my favorite store. Great prices and a variety of things I can use to remodel, repair and decorate my home. They have old fashion candy I grew up on and Watkins products that is truly history in my life. ❤❤❤❤❤

G
Review №66

Lots of great reviews, the real side is when you are in a hurry this may not be your best bet!It seems like you have to search and find workers to help, and even then It’s more of a “oh it’s over that way” and no one seems to want to help at least form my experience.At the customer service desk (the area near the registers) the woman there seemed like she was in charge of something, but when I couldn’t find an item that she said there were multiples of, she couldn’t have displayed any less concern than she did towards me!They are sloppily ran at least at this location, and I won’t bother with their nonsense!I would pay 50% more for the item I need online just to not have to deal with this place!

Wi
Review №67

I came here to buy soil for my garden and forgot my keys inside. So I went back to get them and was loading soil in my car when a woman came up to me and accused me of stealing. It was very obvious that I didnt steal anything and I felt really humiliated about it. The experience sucked. First and last time going here for me.

Ra
Review №68

For starters I wish they had better instructions on pickups when they send you the email so I wouldnt have gone inside and known to just go around back. Then once you go around back the security guard was not wearing her mask and she was basically up in my car, during this time it makes me very anxious when things like this happen. Other than that my pickup went fine.

Mi
Review №69

Whatever you need, whatever you looking for, grocery shopping hardware lighting its amazing

Ri
Review №70

Every time I have shopped or called Menards ( Livonia) I have had a bad experience.Just got off the phone with a clerk who said she could help me was very difficult getting information from her and sounded like she was annoyed with me calling and waking her up.That’s right she sounded very tired.Time before I was over charged for my purchase,so before you leave the store check your receipt.

Mr
Review №71

Its ridiculous in this day and age that they cant pull your purchase by your credit card. You have to actually go and print a receipt to do a return rather than just have them scan your card.

DJ
Review №72

Overall, this place is good to shop at. They have an abundance of different products, and graciously stocked. Their online website doesnt accurately depict what they have in the store, though. The Menards pick up is convenient, just make sure to review your order before you leave! Customer service is great!

Re
Review №73

Menards is an odd store - half way btwn a hardware / general store & Home Depot / Lowes. Their pricing is often Just A Bit lower than HD, assuming you find the same item(s) in both places.

Jo
Review №74

The store was spotless, shelves were stocked, and workers were eager to help me find what I needed. I like how well lit the store was also. Today was the Put It In The Bag for 15% off what ever fits in it sale.

le
Review №75

New door for garage. Looks to be a good quality. Staff was outstanding! Got in quickly, item brought out helped with loading 👍.

Mi
Review №76

Nice place with good deals. Lacks a bit of quality in some of their products.

ma
Review №77

I visited the store on Sunday I was help By somebody name Jim very great service he was very helpful thats why I have him 5 🌟 ...I was at home depot and I didnt get no help

An
Review №78

As well as anticipated. No complaints.

Tr
Review №79

Service was good except for the person that cut my blinds didnt ask me about the length. Therefore when I got home the blinds was too long. Other than that the price was good. I will shop at Menards again.

Sa
Review №80

Prejudice employees, talked to a manager didn’t even care about it

Ke
Review №81

Awesome store they always have what I need .

Ly
Review №82

Clerk helped me find my flooring . In and out in good time.

Jo
Review №83

Its always a PLEASURE TO SHOP AT MENARDS WITH AWESOME EMPLOYEES THATS WELL KNOWLEDGE IN HELPING CUSTOMERS OUT!!!! U WILL NEVER BE DISAPPOINTE

Li
Review №84

I Love Menards garden center and seasonal section.

Ka
Review №85

Resenable price good staff

Se
Review №86

Great menards friendly staff

Ja
Review №87

The reciept was struck in the machine an the cashier turned on her light rang the bell. Their was a manager behind the desk doing nothing and refused to assist the cashier. A manager came from the rest room an assisted the cashier. Why couldnt the woman behind the desk help the cashier? Idiot!

Tr
Review №88

Overall the store is clean and well-stocked. I especially appreciate the wide selection and how well the lumber and mouldings are organized compared to other big box stores.

Fa
Review №89

I love Menards its one of my favorite stores good prices friendly customer service great cashiers

De
Review №90

Friendly staff, very happy will go again.

Ma
Review №91

Huge store, lots of products offered with a lot more variety than Home Depot. Prices were decent and staff was friendly, the layout is slightly chaotic but it was my first time there so I will probably get used to it.

Ma
Review №92

Every good professional personnel also good praises

Ja
Review №93

Menards has such a variety of items for shoppers. I will always shop there. Great team!

Ce
Review №94

Dont bother with their Order Pull and Pick Up. Charged me $12.60 to pull and get my order wrong. Menards needs to put an error checking process in place (think scanners) if they want to charge me to pull my order.I ordered four (4) Legrand® TradeMaster® White 3-Way Illuminated Decor Switches as a part of my 9 unique item, 20 total item order. Instead of the four (4) 3-Way Illuminated Decor Switches, I got one of what I ordered and three similar items I did not order [two (2) 1-pole Illuminated Decor Switches and (1) 3-Way Decor Switches (not illuminated)]. They took the three wrong ones back to correct the order and came back with another correct item and another two incorrect items (two (2) 3-Way Decor Switches [not illuminated]) that apparently had the same item number. Finally got my order right on the third try. The staff were nice and apologetic, but that doesnt change the fact that I paid for the order pull and Menards mismanaged.The point of pulling my order in advance was to save time. I ended up at Menards for ~45-50 minutes. Ill just get it myself next time to save time and money.P.S. - Just got home and realized they also got me the wrong air filter size. Label on the air filter with my order is the size I want, not the size of air filter.

Sa
Review №95

Great customer service Ask a question and they immediately walk you over To what you wanted They dont do that at Lowes or Home Depot I will go to them places anymore because You cant find anybody to help you thanks Menards for all your great customer service

g
Review №96

Its big and has great prices on almost every thing,from kitty litter to garden tools .

jo
Review №97

Very helpful when you can find someone to assist you.

Za
Review №98

Menard’s always has what I need for projects. Great supply of various hardwoods for those DIY projects. A little pricey, but that’s the price for convenience

Ph
Review №99

Went to check out sheds why stuff is so overpriced is beyond me. They make it so the poor cant afford it but the rich can.

da
Review №100

Great place! Love it. So many things. Very great prices

Information
100 Photos
100 Comments
4.1 Rating
  • Address:12701 Middlebelt Rd, Livonia, MI 48150, United States
  • Site:https://menards.com/main/storedetails.html?store=3308
  • Phone:+1 734-261-1470
Categories
  • Building materials store
  • Home improvement store
  • Building materials supplier
  • Hardware store
  • Lumber store
  • Plumbing supply store
  • Tool rental service
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:8AM–8PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
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